Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
These prices are only a guideline, please contact Mercia Grange to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Parking on-site
Mercia Grange has a Review Score of 9.9 (9.910) out of 10, based on 27 reviews in the last 2 years. Over all time Mercia Grange has 116 reviews.
Review from Jenna W (Daughter of Resident) published on 5 February 2019
Submitted via Website •
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Overall Experience
5.0 out of 5
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Review from Tara B (Relative of Resident) published on 24 January 2019
Submitted via Website •
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5.0 out of 5
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Review from Gillian B (Daughter-in-law of Resident) published on 23 January 2019
Submitted via Website •
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Overall Experience
5.0 out of 5
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Review from Kirstin M (Daughter-in-law of Resident) published on 22 January 2019
Submitted via Website •
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5.0 out of 5
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Review from Paul D (Regular Volunteer) published on 20 November 2018
Submitted via Website •
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Overall Experience
5.0 out of 5
I have since become a volunteer providing dog therapy for the residents through my pet cockapoo. All the staff I have met have been professional, courteous and caring. I have felt supported and encouraged by the staff who always express gratitude for our time and efforts.
We look forward to our visits and thoroughly enjoy meeting the residents and relatives and getting to know them in recent weeks. I have personally found the experience both rewarding and enjoyable and we intend to continue volunteering at Mercia Grange and contributing to resident and care home activities.
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Review from Nigel S (Son of Resident) published on 13 November 2018
Submitted via Website •
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5.0 out of 5
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Review from Maggie (Daughter of Resident) published on 31 October 2018
Submitted via Website •
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5.0 out of 5
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Review from Rachael L (Friend of Resident) published on 23 October 2018
Submitted via Website •
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5.0 out of 5
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Review from A G (Son-in-law of Resident) published on 18 October 2018
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
He is really happy with the care and attention he receives. The staff are always cheerful and more than willing to help.
His new home has a good feeling about it the minute you enter the front door.
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Review from Kay L (Friend of Resident) published on 17 October 2018
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5.0 out of 5
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Review from Frederick L (Brother of Resident) published on 9 October 2018
Submitted via Postal Card •
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5.0 out of 5
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Review from R F (Son of Resident) published on 22 August 2018
Submitted via Postal Card •
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5.0 out of 5
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Review from Ann M (Daughter-in-law of Resident) published on 27 July 2018
Submitted via Postal Card •
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5.0 out of 5
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Review from V A (Daughter of Resident) published on 27 July 2018
Submitted via Postal Card •
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5.0 out of 5
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Review from Ian M (Son of Resident) published on 10 July 2018
Submitted via Postal Card •
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5.0 out of 5
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Review from Shirley A (Wife of Resident) published on 10 July 2018
Submitted via Postal Card •
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5.0 out of 5
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The Review Score of 9.9 (9.910) out of 10 for Mercia Grange is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.910 for Mercia Grange is calculated as follows: ( (294 Excellents x 5) + (27 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 322 Ratings = 4.91
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Mercia Grange is based on 27 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 27 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 9 Dec 2023
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Job Title: Home Manager
Joined: 2024
I love being part of Care UK as they value people and have a total focus on delivering outstanding-quality care.
Mercia Grange is a stunning care home with a great team.
I joined Care UK after working as an interim manager at a not-for-profit organisation. I received a post-graduate degree in Business Management from Leeds University Business School and a Certificate in Management from Leicester University.
As a Home Manager, you must be totally focused on providing a quality living experience for the residents who we are entrusted to care for. You need to be positive and value the team that delivers care in the home, as well as ensuring any concerns of residents and their families are addressed immediately.
My favourite part of the day is being on the floor with residents and team members when they are enjoying their time together. It’s wonderful to have laughter and smiling faces in the home. The most important part of my role is ensuring all aspects of residents’ daily living experiences are centred around their wishes.
Outside of work, family is my number one priority. As I live in a livery yard, horses are a big part of my interests outside of work. I do the maintenance and leave the horse riding to my wife and daughters. I’m also an animal lover: we have dogs, a cat, five ducks and chickens.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mercia Grange to verify any information. View our terms and conditions. Mercia Grange has an Enhanced Service - more info.
