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Care Provided by Clarendon Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 42 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Cost of care is tailored
The price(s) shown are provided by the care home. Contact Clarendon Court Care Home for full pricing details and T&Cs.
Contact Clarendon Court Care Home to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Good Shepherd 4 You Ltd
- Private Owned
Person in charge
- Yousaf Manzoor (Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2017
Room Information
- Single Rooms (42)
- Single Rooms with ensuite Wet Room (42)
Are you the Owner/Manager of Clarendon Court Care Home?View your Advertising Options
Clarendon Court Care Home Reviews (7)
2.6
Clarendon Court Care Home has a Review Score of 2.6 (2.636) out of 10, based on 1 reviews in the last 2 years.
Over all time Clarendon Court Care Home has 7 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Clarendon Court Care Home
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Review from Claire S (Daughter of Resident) published on 1 April 2026 Submitted via Website•
Overall Experience
My Mum was sent here after a lengthy stay in hospital as a pathway to discharge. I was unable to contact the home on the number I was provided. It took more than 24 hours to be given a mobile number on which I could get an update. In general communication was lacking with social services and...
My Mum was sent here after a lengthy stay in hospital as a pathway to discharge. I was unable to contact the home on the number I was provided. It took more than 24 hours to be given a mobile number on which I could get an update. In general communication was lacking with social services and another home I have moved Mum too struggling to get hold of the right people. When I visited one day my Mum stated she needed the toilet. We told a carer and she was left for 20 minutes to soil herself. We were told this was in her care plan. On seeing her care plan I noted it actually said she should be assisted to the toilet. To take away my Mum's dignity is just not providing care at all. Her care plan also stated that she needed help and encouragement to eat, however I found her with left alone with a stone cold meal. She was actively discouraged from walking despite being able to walk with assistance. I would not recommend this home to anyone and am pleased to have moved my mum to better care.
↩Reply from The Management Team, at Clarendon Court Care Home
Dear Claire,Thank you for sharing your feedback. We are deeply sorry to hear about your mother’s experience and the distress this caused your family during her discharge pathway. Taking away a resident’s dignity or failing to follow a clear care plan is entirely unacceptable and does not reflect...
Dear Claire,Thank you for sharing your feedback. We are deeply sorry to hear about your mother’s experience and the distress this caused your family during her discharge pathway. Taking away a resident’s dignity or failing to follow a clear care plan is entirely unacceptable and does not reflect the standards of care we strive to provide.
We take your comments regarding communication and clinical care very seriously. Specifically:
• Communication: We apologise for the difficulty you had reaching us. We are currently reviewing our phone systems and contact protocols to ensure families can always get timely updates.
• Continence & Dignity: It is concerning to hear that your mother was not assisted as per her care plan. We are investigating why this occurred and why there was a misunderstanding regarding her documented needs.
• Nutrition & Mobility: Providing cold meals and discouraging mobility goes against our core principles of person-centred care. We are addressing these points directly with the nursing and care teams involved. We also encourage families and other stake holders to please address your concerns immediately to the senior staff present on the unit or speak to the care home management team present for immediate interventions and to take necessary actions for any concerns you may have.
We appreciate that it was a long journey for you to visit your mum, and you decided to move her closer to your home which certainly be very helpful for you and your mum to see each other as often as possible. While your mother has moved to a new home, we would still welcome the opportunity to discuss this with you further to ensure lessons are learned. Please feel free to contact our Home Manager directly on his mobile phone and/or email as per your convenience.
We wish your mother the very best in her new home.
Sincerely,
The Management Team
Review from Yvonne B (Daughter of Resident) published on 25 April 2023 Submitted via Website•
Overall Experience
My mother has resided at Clarendon Court Care Home since June 2022. In my opinion, there isn’t a perfect care home, there will be things that you the relatives of the resident want to be done differently. This home though is one that I would recommend to anyone looking for a place for their loved...
My mother has resided at Clarendon Court Care Home since June 2022. In my opinion, there isn’t a perfect care home, there will be things that you the relatives of the resident want to be done differently. This home though is one that I would recommend to anyone looking for a place for their loved ones. The staff are friendly and professional at the same time, they will go out of their way to support your wishes and care for my mother in a calm and sensitive way. There have been challenges with my mum’s health recently, she was hospitalised for nearly a fortnight and the manager kept the family informed about the hospital admission and went to assess my mum’s needs to make sure things were in place for mum’s release back to the home. The manager and her team of staff have worked tirelessly to get my mum back to a place of dignity and rebuild her confidence. I’m so grateful for everyone's support that works at Clarendon Court. Everyone strives to be the best they can be.
↩Reply from Glenys Winson, Manager at Clarendon Court Care Home
Thank you for your kind words; it really means a lot to the staff to have such lovely feedback, we are very fortunate to have such caring staff, as well as caring relatives who are actively involved in ensuring their loved ones are supported in the best possible way.
Review from Denise L (Daughter of Resident) published on 28 February 2023 Submitted via Website•
Overall Experience
Our mother has been a resident at this care home for approximately 18 months.
At first, because of Covid restrictions, there didn't seem much in the way of entertainment for the residents. However, in the last six months, this has completely changed, with most of the activities resuming again. The...
Our mother has been a resident at this care home for approximately 18 months.
At first, because of Covid restrictions, there didn't seem much in the way of entertainment for the residents. However, in the last six months, this has completely changed, with most of the activities resuming again. The staff are wonderful and completely dedicated as each day can be very challenging with Mum as her dementia worsens, but they treat Mum with the utmost patience and respect at all times. We do not have any concerns at all.
↩Reply from Glenys Winson, Manager at Clarendon Court Care Home
Thank you so much for your kind words. The staff are really dedicated and try really hard to make each day special. I hope we can continue to grow and make this a home where people live their best life.
Review from Laura B (Daughter of Resident) published on 8 February 2021 Submitted via Website•
Overall Experience
Although my mother loved living in this home I cannot recommend due to the total disregard of my mother's wellbeing, safety and health. This is due to a lack of professionalism from the management. My mother was evicted from her home during a hospital admission in the Covid pandemic. My mum was...
Although my mother loved living in this home I cannot recommend due to the total disregard of my mother's wellbeing, safety and health. This is due to a lack of professionalism from the management. My mother was evicted from her home during a hospital admission in the Covid pandemic. My mum was essentially homeless. The management deemed my mother a "Covid risk" to other residents which I can understand but a lot of other care homes were in the same situation. My mother was very ill at the time and was advised she needed nursing care but this home was unwilling to accept my mother back until suitable accommodation could be found. I feel the management acted selfishly and showed no compassion towards my mother or us, her family, who had no say on where she ended up and felt she was dumped in the first care home that became available due to Covid. We had no physical contact and we could not offer adequate support to my mother during this difficult time. My mother sadly passed away in December 2020.
↩Reply from Jan Briddon, Manager at Clarendon Court Care Home
Thank you for your review. Please accept our condolences at the sad passing of your mother. I am very disappointed to read its contents, I can see how dissatisfied you were with the lack of compassion/understanding you received from management at such a difficult time. I would like to take this...
Thank you for your review. Please accept our condolences at the sad passing of your mother. I am very disappointed to read its contents, I can see how dissatisfied you were with the lack of compassion/understanding you received from management at such a difficult time. I would like to take this opportunity to introduce myself as the new manager here. I am aware this does not address the issues you have stated but I do wish to assure you I will always respond should a relative wish to come and talk to me, always responding to any queries, concerns, any relative would wish to raise, so an appropriate acceptable resolution is reached for all parties, primarily the person in our care. It is important we always engage in open, respectful dialogue to address any issues relevant to any resident in our care. I apologise for the lack of empathy you felt you received at such a difficult time. Jan Briddon. Home Manager.
Review from Sharon D (Daughter of Resident) published on 26 June 2020 Submitted via Website•
Overall Experience
I would like to thank the manager and all of her team for the kindness and excellent communication this home has provided to my mother.
From day one the staff have been outstanding and so patient with my mother,
From day one the staff have been outstanding and so patient with my mother,
keeping the family informed about her care and any updates. They have kept my...
I would like to thank the manager and all of her team for the kindness and excellent communication this home has provided to my mother.
From day one the staff have been outstanding and so patient with my mother,
keeping the family informed about her care and any updates. They have kept my mothers spirits up during this COVID-19 pandemic.
From day one the staff have been outstanding and so patient with my mother,
keeping the family informed about her care and any updates. They have kept my mothers spirits up during this COVID-19 pandemic.
We thank you truly from the bottom of our hearts.
↩Reply from Gail Harrison, Manager at Clarendon Court Care Home
Thankyou very much for your kind review, we would like to thank you for your understanding during this time of crisis and the support that you continue to give the home. We hope that things will get back to some form of normality soon and that visiting will resume to some sort of normality. Until...
Thankyou very much for your kind review, we would like to thank you for your understanding during this time of crisis and the support that you continue to give the home. We hope that things will get back to some form of normality soon and that visiting will resume to some sort of normality. Until then we hope what we have put in place regarding visiting gives you reassurance and keeps you in touch with mum.
Review from Daylene S (Sister of Resident) published on 2 January 2020 Submitted via Website•
Overall Experience
My sister was admitted to Clarendon Court in August. She was there until today 27/12/12019, as she has now moved to a nursing home. She has severe Alzheimer’s with traumatic behaviour problems, she was placed there by Nottingham Social Services. I cannot thank the staff and managers enough for what...
My sister was admitted to Clarendon Court in August. She was there until today 27/12/12019, as she has now moved to a nursing home. She has severe Alzheimer’s with traumatic behaviour problems, she was placed there by Nottingham Social Services. I cannot thank the staff and managers enough for what they have done for my sister. The managers are so supportive to the families of residents, they helped me through some tough times with my sister. Her Alzheimer’s has progressed at an alarming rate and these past few months she is locked in a living nightmare, which causes her to have abusive and violent outburst to staff and other residents, but the staff have taken it all in their stride. They have managed her above and beyond what is normally called for and it was a sad day today her leaving there but she is so severe with Alzheimer’s she needs 24-hour nursing care. I'd like to thank all the carers, the laundry workers, the cleaners, the chef and kitchen staff and the management.
↩Reply from Glenys Winson, Manager at Clarendon Court Care Home
Thank you for the lovely feedback, I will share your comments with all the staff.I hope everything is going well and that you have a wonderful New Year.
Best Wishes
Manager
Review from David C (Next of Kin) published on 22 April 2019 Submitted via Website•
Overall Experience
Fantastic staff great place. 1000% recommend. The home is clean and friendly and the food is great.
They have great people working there for your every need.
Fantastic staff great place. 1000% recommend. The home is clean and friendly and the food is great.
They have great people working there for your every need.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 April 2023Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Upcoming Events
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (0)
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Frequently Asked Questions about Clarendon Court Care Home
What types of Care is Clarendon Court Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Clarendon Court Care Home have?
There are 42 Single Rooms.
What are the Facilities & Services at Clarendon Court Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Clarendon Court Care Home to the centre of Nottingham?
1.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Clarendon Court Care Home to verify any information. View our terms and conditions. Clarendon Court Care Home has a Basic Service -what a Basic Service includes.