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Belong Newcastle-under-Lyme

Lower Street, Newcastle-under-Lyme, Staffordshire ST5 2RS
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Belong Newcastle-under-Lyme, Newcastle-under-Lyme
Belong Newcastle-under-Lyme, Newcastle-under-Lyme
Belong Newcastle-under-Lyme, Newcastle-under-Lyme

Belong Newcastle-under-Lyme provides 24-hour nursing and dementia care facilities for 72 residents in six households and 28 apartments for independent living, along with a range of community facilities.

It boasts an extensive village centre including bistro, exercise studio and therapy room and also a unique Heritage Gallery housed in the historic Grade II listed building that has been distinguished throughout the years as Samuel Bell's Pottery, The Old Pomona Inn and...  

Care Provided by Belong Newcastle-under-Lyme

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,630 - £1,780£1,640 - £1,880
Residential Dementia Care£1,630 - £1,780£1,730 - £1,880
Nursing Care£1,630 - £1,780£1,730 - £1,880
Nursing Dementia Care£1,630 - £1,780£1,729 - £1,880

See key facts and pricing information on our website.

Contact Belong Newcastle-under-Lyme to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Josephine Mollison(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Last Refurbishment: 2018
  • Number of floors: 3

Room Information

  • Single Rooms (74)
  • Single Rooms with ensuite Wet Room (74)

Visiting

  • Enjoying a central location in the town, Belong Newcastle-under-Lyme is located opposite St Giles’ church on the site of the former Samuel Bell’s pottery, later to become the iconic Maxims nightclub. The restored grade II listed building is now home to the Belong Heritage Gallery, placing the village firmly on the town’s heritage trail in its own right. It houses Samuel Bell’s Tea Room, a recreation of the Old Pomona Trail, a timeline and children’s trail, reminiscence lounge and a range of exhibition spaces.

Parking

  • On site parking available.

Belong Newcastle-under-Lyme Reviews (81)

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9.9

Belong Newcastle-under-Lyme has a Review Score of 9.9 (9.901) out of 10, based on 19 reviews in the last 2 years. Over all time Belong Newcastle-under-Lyme has 81 reviews.

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Showing 81 reviews matching selected criteria
Review from David H (Son of Resident) published on 28 February 2019 Submitted via Postal Card
Overall Experience

My father was only a resident for a very short period before sadly and suddenly passed away. However, Belong Newcastle-under-Lyme is a fabulous facility with 5* management and staff. The best of the best!

Reply from Alison Peake, General Manager at Belong Newcastle-under-Lyme

Thank you for taking the time to submit your review of Belong Newcastle-under-Lyme. Please accept our condolences; it was a privilege to care for your father and we are pleased to know he was happy during his time here. Thank you for choosing Belong Newcastle-under-Lyme.

Facilities
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Treated with Dignity
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No Rating
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 March 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (25) & Events (0)

News
  • 29 Jul 2026

    Belong at Home, the dementia specialist home care service from Belong Villages, has retained its crown as the UK’s only not-for-profit operator to be named in the top 20 home...

  • 21 Jul 2026

    Belong Care Villages has been named as one of the UK’s top 10 small provider care homes by leading care comparison website Lottie. Our Wigan, Atherton and Macclesfield villages were...

  • 20 Jul 2026

    Colleagues across Belong villages are celebrating recognition at the prestigious Palliative and End of Life Care Awards 2026. Organised by Care Talk magazine, the awards recognise the individuals and teams...

Upcoming Events

There are no upcoming events for Belong Newcastle-under-Lyme.

Awards / Recognitions (17)

  • 30 Jan 2026Recipient: Belong Ltd
  • 30 Jun 2022Recipient: Belong Ltd
  • 17 Aug 2021Recipient: Belong Ltd

Meet the Team (5)

Josephine Mollison
Josephine MollisonJob Title:General Manager

Josephine started her career at working at our Belong Crewe village. Her expertise in leadership and mentoring meant she quickly developed to the role of Senior Support Worker and then Lead Senior Support worker.

Her passion for caring and support for people living with Dementia, resulted in her contribution to the village's success in achieving the rating of ‘Outstanding’ by the Care Quality Commission.

Josephine has supported at various Belong villages, in Lead Support roles, over the past couple of years before being appointed to the role of Support Manager at Belong Newcastle-under-Lyme, before transferring to Belong Warrington in 2022.

She holds a Level 5 qualification in Leadership and Management in Health and Social Care and was also awarded the Dementia Champion Award at Belong's 2020 Champion Awards ceremony.

Josephine strives to continue to champion person-centred care, high standards of quality care, and positive wellbeing.

Lisa Wild
Lisa WildJob Title:Support Manager

Lisa was previously the Lead Senior Support Worker, joining the organisation with a wealth of skills and knowledge acquired during her career in domiciliary care.

Demonstrating Belong’s values in her work, as well as a full understanding of the regulatory elements of the role, Lisa was promoted to the Assistant Support Manager position and has successfully completed her level 5 diploma to support her in the next stage of her Belong journey.

Tracey Boulton
Tracey BoultonJob Title:Front of House Manager

Following twenty-eight years working in the Education and Training Sector, with qualifications including Leadership Management and Mental Health in the Workplace, Tracey brings her considerable operational skills and experience to this crucial role in the village.

Emma Palin
Emma PalinJob Title:Experience & Heritage Gallery Coordinator

Emma leads the village’s programme of activities, both for residents and members of the wider community, including customers visiting the village on Experience Days.

She has a great track record organising the events and activities programmes at the village, as well as extensive experience working with heritage partners in the

wider community.

Jane Furze
Jane FurzeJob Title:Belong at Home Team Leader

Detail to follow.

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