Belong Newcastle-under-Lyme provides 24-hour nursing and dementia care facilities for 72 residents in six households and 28 apartments for independent living, along with a range of community facilities.
It boasts an extensive village centre including bistro, exercise studio and therapy room and also a unique Heritage Gallery housed in the historic Grade II listed building that has been distinguished throughout the years as Samuel Bell's Pottery, The Old Pomona Inn and...
Belong Newcastle-under-Lyme provides 24-hour nursing and dementia care facilities for 72 residents in six households and 28 apartments for independent living, along with a range of community facilities.
It boasts an extensive village centre including bistro, exercise studio and therapy room and also a unique Heritage Gallery housed in the historic Grade II listed building that has been distinguished throughout the years as Samuel Bell's Pottery, The Old Pomona Inn and most recently the iconic Maxims nightclub, which closed in 2006.
The gallery is integrated within the village centre and links the past and present through shared memories, experiences and reminiscence and forms the base for Belong's Experience Days service, specialist day care for older people.
Featuring Samuel Bell's tea room, a recreated Old Pomona Inn with licensed bar, a reminiscence room, craft and activities room and hair salon with nail bar, the gallery offers a range of activities and opportunities for people to engage with local heritage.
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Belong Newcastle-under-Lyme has a Review Score of 9.9 (9.908) out of 10, based on 20 reviews in the last 2 years.
Over all time Belong Newcastle-under-Lyme has 83 reviews.
Belong Newcastle-under-Lyme is the third residential home Mum has lived in and the best. She is treated with the utmost dignity and respect at all times by everyone she encounters. I quote Mum directly " I love it here, I feel like I am living again". She is never ignored. Her needs are always...
Belong Newcastle-under-Lyme is the third residential home Mum has lived in and the best. She is treated with the utmost dignity and respect at all times by everyone she encounters. I quote Mum directly " I love it here, I feel like I am living again". She is never ignored. Her needs are always attended to promptly. The food is excellent and the facilities are amazing, meeting as many people's needs as I can imagine. If I ever need to be in a care home I want to be in a Belong care home.
Thank you for taking the time to submit your review of Belong Newcastle-under-Lyme. We are delighted to hear that your mum is happy and settled here. I will ensure your kind words are shared with members of the team. Thank you for choosing Belong Newcastle.
Generally very happy with the care and support. The layout of the home is excellent, being new and purpose built. The rooms are all en suite, nicely decorated and bright, all the rooms on the ground floor look out onto gardens. The staff are excellent, very caring, nothing too much trouble. Meals...
Generally very happy with the care and support. The layout of the home is excellent, being new and purpose built. The rooms are all en suite, nicely decorated and bright, all the rooms on the ground floor look out onto gardens. The staff are excellent, very caring, nothing too much trouble. Meals are cooked in the home and individual needs met without being too formal. The home has got a lot busier over the last 6 months and maybe a review of staffing levels would be appropriate. There is still an issue with the laundry.
Thank you for taking the time to review Belong Newcastle-under-Lyme. We are pleased to hear that you are overall happy with your experience and I will contact you directly to address the issues you have raised regarding staffing and the laundry. Thank you for choosing Belong Newcastle.
My father was only a resident for a very short period before sadly and suddenly passed away. However, Belong Newcastle-under-Lyme is a fabulous facility with 5* management and staff. The best of the best!
My father was only a resident for a very short period before sadly and suddenly passed away. However, Belong Newcastle-under-Lyme is a fabulous facility with 5* management and staff. The best of the best!
Thank you for taking the time to submit your review of Belong Newcastle-under-Lyme. Please accept our condolences; it was a privilege to care for your father and we are pleased to know he was happy during his time here. Thank you for choosing Belong Newcastle-under-Lyme.
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Dementia specialist care village, Belong Newcastle-under-Lyme, has been reaccredited the Gold Standards Framework (GSF) Quality Hallmark Award for its exceptional standards of end-of-life care, achieving the prestigious platinum rating. Belong...
Belong at Home, the dementia specialist home care service from Belong Villages, has retained its crown as the UK’s only not-for-profit operator to be named in the top 20 home...
Belong Care Villages has been named as one of the UK’s top 10 small provider care homes by leading care comparison website Lottie. Our Wigan, Atherton and Macclesfield villages were...
There are no upcoming events for Belong Newcastle-under-Lyme.
Josephine started her career at working at our Belong Crewe village. Her expertise in leadership and mentoring meant she quickly developed to the...
Josephine started her career at working at our Belong Crewe village. Her expertise in leadership and mentoring meant she quickly developed to the role of Senior Support Worker and then Lead Senior Support worker.
Her passion for caring and support for people living with Dementia, resulted in her contribution to the village's success in achieving the rating of ‘Outstanding’ by the Care Quality Commission.
Josephine has supported at various Belong villages, in Lead Support roles, over the past couple of years before being appointed to the role of Support Manager at Belong Newcastle-under-Lyme, before transferring to Belong Warrington in 2022.
She holds a Level 5 qualification in Leadership and Management in Health and Social Care and was also awarded the Dementia Champion Award at Belong's 2020 Champion Awards ceremony.
Josephine strives to continue to champion person-centred care, high standards of quality care, and positive wellbeing.
Lisa was previously the Lead Senior Support Worker, joining the organisation with a wealth of skills and knowledge acquired during her career in...
Lisa was previously the Lead Senior Support Worker, joining the organisation with a wealth of skills and knowledge acquired during her career in domiciliary care.
Demonstrating Belong’s values in her work, as well as a full understanding of the regulatory elements of the role, Lisa was promoted to the Assistant Support Manager position and has successfully completed her level 5 diploma to support her in the next stage of her Belong journey.
Following twenty-eight years working in the Education and Training Sector, with qualifications including Leadership Management and Mental Health in...
Following twenty-eight years working in the Education and Training Sector, with qualifications including Leadership Management and Mental Health in the Workplace, Tracey brings her considerable operational skills and experience to this crucial role in the village.
Emma leads the village’s programme of activities, both for residents and members of the wider community, including customers visiting the village on...
Emma leads the village’s programme of activities, both for residents and members of the wider community, including customers visiting the village on Experience Days.
She has a great track record organising the events and activities programmes at the village, as well as extensive experience working with heritage partners in thewider community.
Detail to follow.
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