Blenheim Court Care Home

We needed emergency respite for my father who then needed to stay beyond the planned two weeks with challenging mental health problems. Two serious issues occurred in the weeks that followed - it took them 10 minutes to locate a key to his room when he locked himself in and they served him alcohol which was contrary to the advice for his medication. When we collected his things two (paid) weeks after he was transferred to hospital, we were given a bag of dirty and bloodied clothes (from a fall). I did formally complain and obtained a partial refund but would not recommend them, even if they make the promised improvements.

I am so thankful to Blenheim Court for everything they have done and continue to do for my parents, they are a blessing. My Father went to Blenheim Court a year ago, after a heartbreaking diagnoses of Vascular Dementia, my Mother was left for the first time without him after 45 years together. My Mothers health deteriorated to such a degree she went to Hospital at a dangerously low weight, she missed my Father so much. Blenheim Court stepped in before she was discharged from hospital and gave her a place so she could see and be with Dad again, I can't describe the feeling seeing them together, after so long apart. Blenheim Court have not only been amazing, every single member of staff, they have given me my parents back, they laugh now, have Fish & Chips on the seafront, enjoy a BBQ. They have beautiful surroundings, the opportunity to socialize and enjoy numerous activities together. Thank You Blenheim Court!!!!!

A very welcoming atmosphere which put my uncle at ease upon arrival.The room is well presented. The staff are very professional and empathetic to my uncles needs. Everybody is very friendly. I am very happy to know that my uncles needs are met. He also loves it here.

My wife and I are able to relax a little knowing that he is well fed, looked after and has company around if he wants to join in the social activities.

A wonderful care home. Staff are lovely. A safe, secure and beautiful building. It has a real sense of community spirit and always puts on brilliant events.

The home itself has a lovely friendly feel to it. I am very pleased with the choice we made for our mum.

Mum is happy to stay here which is, of course, the main thing!

The residents are also kept very busy with a range of activities and events put on for them by the brilliant staff

Lovely people, fabulous care and so grateful for what everyone has done for him.

Couldn't find a fault.

A fabulous 89th birthday party arranged for my dad. The staff team were amazing and couldn't do enough to make sure dad and all the family had a great time. Thank you so much.

I do like coming here to go and socialise in a happy environment. All the staff are very nice. I enjoy partaking in the activities.

Mum comes here on day care from another home one day a week. Care is above and beyond. Mum engages in activities with other residents and enjoys socialising with carers too. Is amazing to see my mum so happy in a lovely environment.

The (aptly titled!) health and well-being manager happened to be in reception on my arrival and immediately took me to the nursing team for their assessment of my injuries. Time was taken to clean and dress the obvious wound but to check I was able to get home safely. For several days after, each time I visited, not only did the health and well-being manager and nursing team check as to how I was feeling, other member so f the care home team made a point of coming up to me to enquire as to my progress. Despite merely being a visitor, the team of people with whom I interacted treated me with such care, compassion and professionalism that it underlined just how collectively committed to everyone's well-being they are, whether residents or foolish, middle-aged men who should know better!

Many thanks.

My mum came into Blenheim Court Care Home for respite care as my dad had to go into hospital. The care and attention she has received has been excellent. She has enjoyed several outings whilst she has been a resident here. My dad then joined her for some respite too so they were together. The staff are the best and so caring. I would thoroughly recommend Blenheim!

My mum came here for two weeks respite, and whilst it was obvious the facilities were good from the outset, what impressed me most was the kindness and professionalism of the staff and the huge effort they put in. Through relatives, I know how care homes operate, and I can honestly say I'm amazed at the effort, time, and general quality of the staff. The gala dinner was brilliant, thank you. My mum was very anxious but settled quickly - remarkable. Thank you.

My father recently spent three weeks' respite at Blenheim Court after a 3-week stay in hospital. He was extremely resistant at the time, but in his own words, "you couldn't have chosen a better place. If I ever have to go into a care home again, I wouldn't hesitate on coming back here". The staff were all really friendly, welcoming and attentive. The home was always clean and fresh. There's at least one activity on every day and some visits to local venues too. Visitors to the home were always welcome. Care of this nature is always expensive; however, Blenheim Court seemed better value for money than some other places we looked at.

My mother has been a resident of Blenheim Court since it opened. She continues to be exceedingly happy there. The home is very well-situated and appointed. She much values the friendly, caring staff and the focus on good service delivery of the management team. Aged 94, she says she's in no hurry to go anywhere else!

My mother stayed at Blenheim Court for 2 weeks of respite care. She was anxious as this was her first time away from home on her own, but she was treated with great kindness and enjoyed the various activities offered. We were particularly appreciative of her still being taken to a regular weekly day club she enjoys locally, as this kept some continuity going with people already familiar to her. Her room was nice, she said the food was good and people all very friendly. We hope to repeat this experience next year and I’d recommend Blenheim Court to others in a similar position.