Wykebeck Court Care Home

543 York Road, Leeds LS9 6NH
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9.7 66 Reviews
  • Wykebeck Court Care Home, Leeds
**Over the coming months, the home is reducing its environmental impact by removing all gas from heating, catering & laundry services and replacing with electric to make Wykebeck Court Care home Bupa’s first Net Zero care home.**

Wykebeck Court is a beautiful purpose-built home, designed to provide the highest standards in nursing, residential and dementia care in attractive surroundings. Long and short-stay care is available.

The home tailors care to individual needs, helping residents to enjoy the best quality of life possible in a warm and welcoming environment.

The home boasts 84 en-suite bedrooms all fully furnished to a high standard, some with patio doors to the garden, modern dining rooms, spacious lounges and a beauty salon.

Wykebeck Court encourages everyone to get involved in day-to-day life, so there’s a real community spirit. Residents and relatives can choose to share ideas on everything from menus and activities to local trips and outings.

Food is a very important part of life. The chef creates well-balanced meals from choice ingredients, for residents to enjoy in the sociable dining areas or in private in the resident's room. There are lots of favourites on the menu, but staff talk to each resident on arrival about likes and dislikes, and any special dietary needs.

This home is open to local authority funded residents, get in touch to find out more.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 84 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Julie Mayfield (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (84)

Visiting

  • Hop on a bus outside and you can be in the centre of Leeds in 15 minutes, with all of its shops, restaurants, museums, galleries and theatres. Nearby attractions include Temple Newsam house and grounds, which border a pay and play golf course.

Parking

  • Onsite parking available.

Wykebeck Court Care Home Reviews (66)

9.7

Wykebeck Court Care Home has a Review Score of 9.7 (9.731) out of 10, based on 23 reviews in the last 2 years.
Over all time Wykebeck Court Care Home has 66 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Wykebeck Court Care Home
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Total of 66, showing 41-60
Review from Michael H (Husband of Resident) published on 18 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife enjoyed this stay and the staff and carers were wonderful. The pod for visitors was great. I would wholly recommend Wykebeck Court. I could not see the facilities because of covid.
Reply from Emily Wilson, Customer Advisor on behalf of the team at Wykebeck Court Care Home

Thank you so much for leaving us your lovely feedback, we really appreciate your kind comments. We are so pleased that your wife enjoyed her stay with us, and that you recommend our home to others.

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Review from Sandra J (Daughter of Resident) published on 11 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was admitted at the end of her life. Things were difficult due to Covid, but the care that Wykebeck Court showed was incredible to both Mum and me.
Reply from Emily Wilson, Customer Advisor on behalf of the team at Wykebeck Court Care Home

Thank you so much for sharing your lovely comments with us. We are so sorry for your loss, our thoughts are with you during this difficult time. Please let us know if there is anything else we can do for you and your family.

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Review from Dennis C (Husband of Resident) published on 25 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was a resident from day one of opening and despite some teething problems, that one could expect, the love and care given was first class. I visited every day up until the lockdown, so my knowledge of care given and staff commitment was second to none. And this includes all sections of the staff.
Reply from Melanie Cope, Customer Service Adviser at Wykebeck Court Care Home

We are very glad to hear that you define our care as first class as this is exactly what we strive for. Thank you for your kind words, we will be sure to pass them on.

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Review from S C (Granddaughter of Resident) published on 26 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Wykebeck Court have been amazing at helping our family member settle in and caring for her during the pandemic. The staff have been very supportive and listened to us as a family in order to put a plan in place to help her - they really have had her best interests at heart. Whether it’s
preparing foods that she is more likely to eat or chatting with her at night when she can’t sleep, they have always been kind and compassionate towards her.


We were nervous about finding a nursing home for our family member, but it has been very reassuring to know that they are looking after her so well and in nice facilities that she can enjoy. We are grateful to all the staff- thank you.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Wykebeck Court Care Home

Thank you for your kind words. We are glad to help you and your family member through this. We appreciate you trusting us with your loved one’s care.

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Review from Lianne G (Granddaughter of Resident) published on 16 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Well, what can I say? During lockdown you guys have really been superheroes. We get regular updates and can just see that my Grandad is so happy. Even before lockdown staff made us feel welcome and had a joke with my grandad which he loves.
Reply from Emily Wilson, Customer Advisor on behalf of the team at Wykebeck Court Care Home

Thank you for sharing your really kind words with us. We are so pleased that you're happy with the services we are providing. Thank you for trusting us with your Grandad's care.

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Review from Janet D (Daughter-in-law of Resident) published on 4 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Wykbeck Court since just after it opened and has never looked back, it’s her home and she loves it. The staff have been remarkable and care for her like we would want her to be cared for. Covid has made it so hard for us all and not been able to hold her, hug her and even chat to other
residents has been so difficult for mum and staff alike, but they have shone through and made a terrible situation bearable.
The home itself is beautiful and always clean and tidy just as mum would have her home, there is always a warm welcome when you visit and a great coffee area.
Improvements are always been made, and we can give suggestions as needed. The new management team are well on board with everything and ensure the home is run safely and professionally.
The team of carers are amazing and love to care for mum and ensure she looks her best at all times.
All I can say is thank you for all the love and care you give to her and all the other residents.
Reply from Stephen Rondel, Customer Adviser at Wykebeck Court Care Home

Thank you, we are very happy to hear you can feel at ease with your Mum in our care.

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Review from P D (Daughter of Resident) published on 14 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was treated with care throughout her time at Wykebeck Court and this was especially noticeable throughout lockdown and in her final days.
Reply from Emily Wilson, Customer Services Adviser at Wykebeck Court Care Home

We really appreciate you taking the time to leave us such lovely comments. We are saddened to hear about your loss, thank you for trusting us with your Mum's care.

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Review from P H (Son of Resident) published on 29 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad was admitted to Wykebeck Court in February 2020. We chose the home because of its location, facilities and the friendliness (but professionalism) we experienced during our initial visits. However, once Dad became a resident (full nursing care), it became evident that care is as much about the people
as it is about facilities - the whole team, both the carers and administration staff, were amazing. Their commitment and dedication was faultless.
Reply from Greta Narbutaityte, Customer Adviser at Wykebeck Court Care Home

Thank you for your praise. We are very happy to hear you are satisfied with the quality of our care.

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Review from Heather Y (Daughter of Resident) published on 18 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wykebeck Court is a superb care home in every respect. My mother was cared for there from 4th February to 29th April both on the residential and then later on the nursing floor. She could not have been better looked after and I have nothing but praise and thanks to all the staff who work so cheerfully
and tirelessly to give both professional and compassionate attention to all in their care. We chose Wykebeck because of its modern well-equipped facilities, elegant and spacious interior and welcoming helpfulness of staff. During my mother's stay, we were increasingly impressed with the smooth management and efficient running of the home. The whole staff work seamlessly together as a happy team creating a calm and pleasant atmosphere in a most comfortable place. Nothing was ever too much trouble for anybody and the management was at all times responsive and on the ball. I recommend Wykebeck Court Care Home unreservedly and once again extend my heartfelt thanks and gratitude to all staff.
Reply from Greta Narbutaityte, Customer Adviser at Wykebeck Court Care Home

Thank you for your praise. Please let us know if there is anything else we can do for you or your family.

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Review from W M (Wife of Resident) published on 27 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good home, well lead, staff well trained, friendly to our family. 2nd floor stay respite well recommended. Confident in relative staying at Wykebeck Court. Good communication from manager - lovely lady. Regular staff seemed all compliant with training and adapted very well to my relative's needs.
Activities - could be more adapted for everyone to join in. Capabilities of individuals vary. Activity staff all lovely. One nurse reluctant to give meds as could be refused. So maybe needs to be more confident and not rush the resident so as not cause confusion.
Reply from Greta Narbutaityte, Customer Adviser at Wykebeck Court Care Home

Thank you for your feedback. We will certainly discuss your feedback with the home manager to help us continually improve our service.

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Review from Tim N (Son of Resident) published on 19 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident of Wykebeck Court since November 2018. It was a big, but necessary step to give up her own home and move into care. Mum has settled extremely well into Wykebeck Court and recently said that it was "like living in a palace". The care home is strongly managed, spotlessly clean,
with delicious meals and provides a range of fun activities throughout the day. All the staff are friendly and approachable. They care for Mum with respect, dignity and patience. Mum celebrated her 92nd birthday a couple of weeks ago - my wife and I were able to have a Sunday roast lunch with Mum. To celebrate, the kitchen staff made a lovely big birthday cake which was shared with the other residents. The care home allowed us to play the keyboard in the afternoon – both Mum and myself really enjoyed entertaining the residents. All the staff on duty made mum feel very special. It was a fabulous day and one that we will all remember.
Reply from Greta Narbutaityte, Customer Adviser at Wykebeck Court Care Home

We're very happy to hear she had an amazing birthday and thank you for the lovely feedback.

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Review from A M (Daughter of Resident) published on 27 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
At Wykebeck Court, I feel mum's needs and preferences are met by the warm and professional staff, with kindness and understanding. As a daughter still wrestling with the guilt of no longer being able to look after mum at home, the importance of feeling you are placing them in safe hands cannot be underestimated
and is invaluable. Thank you.
Reply from Greta Narbutaityte, Customer Adviser at Wykebeck Court Care Home

Thank you for your praise. It can be a very difficult transition for the residents and their families but hopefully, Wykebeck did everything possible to help.

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Review from Derek S (Respite Resident) published on 24 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very helpful.
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Review from Carol M (Grandson of Resident) published on 11 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother had respite residential care for 10 days. She was very well looked after and was very happy with her care.
The staff kept me updated at all times with any issues even though I was away on holiday.
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Review from David W (Son of Resident) published on 30 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wykebeck Court Care Home is warm, welcoming and you are provided with a very positive feeling when entering. You are often greeted by a member of staff. They are always happy to see you. Wykebeck Court has a great management team and all staff are wonderful and very caring towards my mum. She has been
a resident for 6 weeks. The team of carers have achieved things with my mum that we were not able to achieve whilst she lived alone. Mum is provided with wonderful care. This helps provide myself and sister with peace of mind.
Reply from Josephine Gaupholm, Customer Adviser at Wykebeck Court Care Home

Thank you for your review of Wykebeck Court Care Home. We are pleased to hear that you have had a positive experience with the home and appreciate your comments regarding the staff and management being caring and happy. We will share your comments with the home manager. The Bupa Customer Care Team.

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Review from J M (Resident) published on 31 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are here for a 3-week stay while hospital treatment takes place. At the age of 88 we have also looked at other care homes - preparing for later in life. This is by far the best. The staff are wonderful, nothing is too much trouble. The premises are fairly new and everything is top quality. Impressive.
This review on behalf of myself and wife - wife agrees.
Reply from Josephine Gaupholm, Customer Adviser at Wykebeck Court Care Home

Thank you for your review of Wykebeck Court Care Home. We are pleased to hear that you have had a positive experience with the home and appreciate your comments regarding the staff and nothing being too much trouble. We will share your comments with the home's manager. The Bupa Customer Care Team

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Review from L S (Daughter of Resident) published on 26 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Spotlessly clean and tidy, does not smell. Staff lovely, helpful, friendly, always have time to give updates and a chat. Kind, patient and accommodating. Bupa has high standards and you can tell. Couldn't have chosen a better place for mum, which has the knock-on effect of less stress and worry for
the family.
Reply from Josephine Gaupholm, Customer Adviser at Wykebeck Court Care Home

Thank you for your review of Wykebeck Court Care Home. We are pleased to hear that you have had a positive experience with the home and appreciate your comments regarding the cleanliness of the home and friendliness of the staff. We will share your comments with the home's manager. The Bupa Customer Care Team

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Review from Wendy N (Daughter of Resident) published on 20 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad had two weeks respite care here after two big operations. His admission was delayed numerous times but the home manager and team were great and kept in touch all through the process. The care dad received was first class and prepared him for going back to his flat and living independently again.
We wouldn't hesitate to use Wykebeck again if dad needed respite care again or if he needs permanent care at some point.
Reply from Josephine Gaupholm, Customer Adviser at Wykebeck Court Care Home

Thank you for your review of Wykebeck Court Care Home. We are pleased to hear that you and your father had a positive experience at the home and appreciate your comments regarding the care your dad received that prepared him for independent living post-operation. We will share your comments with the home's manager. The Bupa Customer Care Team

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Review from Ian K (Son-in-law of Resident) published on 20 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care in Wykebeck Court is excellent, the facilities are second to none. Staff are fabulous. The home is a home from home. A credit to Bupa.
Reply from Josephine Gaupholm, Customer Adviser at Wykebeck Court Care Home

Thank you for your review of Wykebeck Court Care Home. We are pleased to hear about your positive experience with the home and appreciate your comments regarding the excellent care and facilities at the home. We will share your comments with the home's manager. The Bupa Customer Care Team

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Review from Darren T (Son of Resident) published on 13 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Wykebeck Court Care Home is new, only opened in February 2018. The building itself is tastefully decorated and obviously, everything is new. There have been some teething problems and many, many staff changes for some reason. Many of the original staff have already left? The main concern is the charging
system which, for us, has been a nightmare. Incorrect invoices have resulted in large amounts of money taken from incorrect accounts. Very upsetting at a time when you have enough to cope with.
Reply from Gabriella Mills, Customer Adviser at Wykebeck Court Care Home

Thank you for your review of Wykebeck Court Care Home. Your comments are extremely important to us and we take all comments very seriously. We are disappointed to hear that you are unsatisfied with your experience in one of our care homes. We will share your comments with the care homes manager, to help them continually improve their service. The Bupa Customer Care Team.

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Current Review Score: 9.7 (9.731)

Overview of Review Score

The Review Score of 9.7 (9.731) out of 10 for Wykebeck Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.731 for Wykebeck Court Care Home is calculated as follows: ( (208 Excellents x 5) + (60 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 275 Ratings = 4.731
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Wykebeck Court Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Oct 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 08 Sep 2025

Spacious rooms available for residential, dementia residential and nursing care - long and short stays available. Our en-suite bedrooms are fully furnished to a high standard, some with patio doors to the garden.

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Awards / Recognitions (7)

Meet the Team (2)

Leena

Leena Joseph

Job Title: Clinical Services Manager

I’ve worked in Bupa Care Homes since 2004 and been a Clinical Services Manager since 2013.


I really enjoy my job, I enjoy the challenge of leadership and guiding my staff. I love speaking with our residents and their relatives and making sure they’re happy.

Michelle

Michelle John

Job Title: Chef Manager Joined: 2012

I have 18 years of experience, and have been at Bupa for 12 years; 6 of those being at Wykebeck Court. I enjoy working in care services as I find it such a rewarding job, and the team I work with are great.


I live local to the home with my husband and in my spare time, I enjoy reading and holidays at the caravan.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wykebeck Court Care Home to verify any information. View our terms and conditions. Wykebeck Court Care Home has an Enhanced Service - more info.