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- Birchmere Mews Care Home - Avery Healthcare







Birchmere Mews Care Home is a delightful home in Solihull. Benefitting from a thoughtful refurbishment, the home ensures the comfort and security of residents and is renowned not just for residential care but also for delivering some of the finest dementia care in Solihull. The home provides dedicated bedrooms for residents with dementia, featuring en-suite wet rooms and three-quarter-sized beds for comfort.
Nestled in a stunning location with picturesque views of...
Care Provided by Birchmere Mews Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 63 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Dependent on Care and Support Needs
The price(s) shown are provided by the care home. Contact Birchmere Mews Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Birchmere Mews Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Michelle Larder (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2018
- Number of floors: 3
Room Information
- Single Rooms (51)
- Couples/Companion Rooms (6)
- Single Rooms with ensuite Wet Room (51)
- Couples/Companion Rooms with ensuite Wet Room (6)
Birchmere Mews Care Home - Avery Healthcare Reviews (75)
Birchmere Mews Care Home - Avery Healthcare has a Review Score of 9.8 (9.770) out of 10, based on 16 reviews in the last 2 years.
Over all time Birchmere Mews Care Home - Avery Healthcare has 75 reviews.
He enjoyed the food, especially the homemade cakes.
He enjoyed taking part in the daily activities and the little outings in BIrchmere’s minibus
My family and myself were informed of any visits by his GP or other health professionals and was kept up to date with any changes in my husband’s condition.
I thank the manager and her team for their kindness to myself and my family daily.
Thank you for reviewing Birchmere Mews in Solihull. Your husband was a much-loved resident and true gentleman. Despite his communication difficulties, he never lost his sense of humour or his infectious smile. It was a great pleasure to care for your husband and our privilege to be just a little...
Excellent reception and staff very friendly and professional.
Our friend's room was first-class, light and airy with good fixtures and fittings. We left with peace of mind. Well done.
Thank you for taking the time to review Birchmere Mews Care Home in Solihull. We are glad to hear how satisfied you are with our home and the facilities we provide. We look forward to seeing you on your next visit. Best Wishes
My mother's admission into Birchmere Mews Care Home was extremely well handled under difficult circumstances. The arrangements were all made within 48 hours. The staff are all so kind and communicate with me very well. They have been in touch with me regularly as my mother settles into a new way of life. My mother seems very relaxed and is joining in with all of the activities. There are regular updates on Facebook and it is so lovely to see her engaging with other people and having fun. Her medical needs are taken care of and she has beautiful accommodation. She tells me that the food is excellent and everyone is very kind. What more could I ask? I have no hesitation in recommending Birchmere Mews.
Thank you for taking the time to review Birchmere Mews Care Home and for your wonderful 5-star ratings. We are very delighted to hear how satisfied you are with our home and the care provided by our dedicated team. It is great to hear how well your mother has settled into her new home and how...
Rooms are clean everytime I visit.
Thank you for taking the time to review Birchmere Mews Care Home. Our staff team go above the standards daily to deliver exceptional care, whilst creating a warm and welcoming community that our residents live within. I will be sure to pass on your kind words to the rest of the team. We look forward to seeing you on your next visit. Best wishes, Rachel
From the first day of my uncle’s admission to the Mews, I have been kept informed and updated every step of the way. The admission was to support my uncle after leaving hospital whilst an assessment of his needs was carried out, when it was confirmed that he needed full-time care, I knew we had already found the place, with Birchmere Mews, to provide this. I know he is safe and his every need is being attended to. All of the staff from the reception to the “ward” are wonderful. I would have no hesitation in recommending Birchmere Mews.
Thank you for tasking the time to review Birchmere Mews Care Home. We are delighted to hear how happy you are with the support your uncle received after leaving hospital giving you and your family peace of mind. I will be sure to pass your kind words on to the rest of the staff team, who go above the standards on a daily basis in order to provide an exemplary level of care.. Best wishes, Rachel
I was very happy to find that dementia care was available at Birchmere Mews for respite, as my husband is blind and now has an Alzheimer’s diagnosis. It was very helpful to visit beforehand and know that everything possible would be done to look after him, as he would be totally dependent on carers in an unfamiliar situation. As far as I understand he was content and benefited from the social interaction with other residents and with his carers. He was able to receive telephone calls and so reassure myself and other family members that he was aware of the situation and would be returning home after the two weeks of respite care had elapsed. I think the situation was difficult for him but he was in safe hands.
Thank you for taking the time to review Birchmere Mews Care Home. Your kind words are highly appreciated and I will be sure to pass on the positive feedback to the rest of the team. We are delighted that you felt so reassured and felt that your Husband was in good hands. It was our pleasure and privilege to be trusted with your Husband’s care. Best Wishes, Kate.
Since my father moved into Birchmere Mews, I have been very happy with the service and level of care provided. The staff are very kind and attentive and are always available if I have any queries. My Dad is very well looked after and the staff genuinely care about his wellbeing. They have gone the extra mile to settle him into his new home and are always thinking of new ways to make his days happy and interesting. The range of activities is excellent and I receive photos to show how much my Dad enjoys these sessions. The bedrooms are bright and spacious with large ensuite facilities and everywhere is clean and fresh. The indoor garden area is beautiful and very much appreciated by Dad. I would highly recommend Birchmere Mews.
Thank you for taking the time to review Birchmere Mews Care Home and for your amazing 5-star review. We are delighted to hear that your father soon settled into his new surroundings and enjoys his life here, giving you and your family the peace of mind you deserve. It is a true pleasure to have him...
I have never doubted my choice…every individual from the care home manager, deputy manager, welcoming reception staff, carers, hostess team (including the wonderful chef) activities team and housekeeping, have been so very helpful and kind. Nothing is too much trouble.
Without exception, staff demonstrate incredible patience, tolerance, and kindness, even when dealing with the most challenging of situations.
The last 18 months have been particularly difficult. Very sadly, in May last year, both of my parents caught Covid. The care they were given was above and beyond what we could have asked for. Sadly, my father passed away, but the communication and compassion we were shown from the whole team was incredible and helped to make a difficult situation more bearable.
Dear Debbie, thank you very much for your kind words and praise you have given to all the teams here at Birchmere Mews. I know all the staff will be very touched by your review, it means such a lot to us all. Best Wishes.
The rooms are nice. Love the view. Would like access to the gardens. Well looked after and made to feel part of the family.
Thank you for review Birchmere Mews Care Home. We are so delighted to hear how well you have settled into your new home. It is a pleasure to have you as part of our loving care community. I will be sure to pass on the positive feedback to the rest of our team. Best Wishes, Ryan.
I'm very contented here thank you.
Thank you for taking the time to review Birchmere Mews Care Home. We are delighted to hear how satisfied you are with our home. Our highly trained staff team do a fantastic job at creating a warm and welcoming environment for all our residents and their loved ones. Best wishes, Rachel.
We were given a warm welcome by all the care staff and made to feel extremely safe in the present circumstances. I feel very happy that my auntie is being well cared for she looks so well and is extremely happy. She loves the activities that are put on every day and she says the food is delicious. We had a lovely visit and I am very happy that my auntie is being well cared for.
Thank you for reviewing Birchmere Mews Care Home. Our highly trained staff team go above and beyond the standards daily to deliver an exceptional level of care whilst creating a safe and loving care community for all residents. We are so delighted to hear such kind words about our home and it is...
I felt I was in good hands straight away and feel very settled and well looked after. The other residents are all 'good for a laugh' and we enjoy each other's company. Care is excellent on the whole and I have no wish to go anywhere else. Support from outside is arranged with no fuss.
I've been resident for 5 weeks and am well settled. The staff are always friendly and helpful. I have a comfortable room and the meals are excellent.
As a resident of 11 days, no opinion on activities - 3 more days of quarantine! I have found everyone very friendly and helpful. Initial impressions excellent.
I came to Birchmere Mews at the end of January, to stay for a few weeks respite and rehabilitation but had to stay for 6 months due to the virus lockdown. Therefore I think my experience has been affected/changed because of this and all the restrictions which ensued. The staff have been lovely and caring and I have made good friends who have helped me a lot. But I feel there has been too much pressure put on them because too many have been furloughed. This has affected everything from care to food, especially in recent weeks.
My sister has had excellent care since she arrived in December. I can honestly say that nothing seems to be too much trouble for the staff.
Many thanks for your feedback. I will pass on your kind words to the team.
My mother moved into Birchmere Mews in December 2019 as she was unable to look after herself in her own home. She had always been very wary of going into a home but once she had looked round was converted. She has settled in very well and we are very impressed with every aspect of her life. All the staff are excellent, caring and kind, the surroundings are lovely - just like a hotel and she is very well looked after at all times. It is a pleasure to visit her.
Many thanks for your feedback. I will pass on your kind words to the team.
I have enjoyed my time at Birchmere Mews. I feel my time helped me get better and the staff and workers are great.
Only visited a few times but on each occasion, I have been so impressed with the ambience, 5* facilities and attentive staff. When I got home, I showed my daughter the pictures on their website, hopefully, I'll get my name down in the future.
I received a warm welcome when I arrived with my dear daughter the day before I was to become a resident. A few forms they filled in, showed me around Birchmere Mews Care Home and treated me with the courtesy and respect. I was in a wheelchair. The staff took me to an appointment at hospital and back. A lovely choice of food morning, noon and tea time and endless cups of tea or coffee. The place is clean and tidy. Anything is not too much trouble, even nails and hair cuts.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 June 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Birchmere Mews Care Home - Avery Healthcare.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Birchmere Mews Care Home - Avery Healthcare.
Meet the Team (4)

My name is Michelle.
I am the Home Manager of Birchmere Mews Care Home.I have 13 years of experience in the Care Sector, I started with Avery in 2019, working towards the Home Manager role which I started in August 2023.
I am looking forward to the challenge and cannot wait to get to know all of our lovely residents and relatives.
The thing I am most excited about is making a difference in Residents' daily living and ensuring all of their holistic needs are met.

Hello there my name is Leanne, I am the Client Liaison Manager at Birchmere Mews Care Home.
What I enjoy about my role most is meeting and creating community links, to enhance our Resident's wellbeing, and maintaining their connections to the local communities. I love meeting with all the family members and friends of our lovely Residents and being alongside them throughout their Journey with us.
You get to know everyone so well and I like to give a warm welcome.

I am the Administrator for Birchmere Mews.
I take Great Pride in my work and like things to be right.
I help with Financial Invoicing and payroll and support with maintaining compliance with Safe staffing.
I am also able to help with any queries you may have, I will always do my best to get you an answer.I enjoy interacting with our residents and their families.

My Name is Jo, I am the Head of Activities and Wellbeing at Birchmere Mews.
I love making a difference and creating activities for our lovely residents, arranging trips out in our wonderful Minibus, pamper sessions, games, baking and More.The wellbeing of our residents is at the heart of everything that we do and we are always looking for ideas and Feedback.
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