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- Birchmere Mews Care Home - Avery Healthcare







Birchmere Mews Care Home is a delightful home in Solihull. Benefitting from a thoughtful refurbishment, the home ensures the comfort and security of residents and is renowned not just for residential care but also for delivering some of the finest dementia care in Solihull. The home provides dedicated bedrooms for residents with dementia, featuring en-suite wet rooms and three-quarter-sized beds for comfort.
Nestled in a stunning location with picturesque views of...
Care Provided by Birchmere Mews Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 63 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Dependent on Care and Support Needs
The price(s) shown are provided by the care home. Contact Birchmere Mews Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Birchmere Mews Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Michelle Larder (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2018
- Number of floors: 3
Room Information
- Single Rooms (51)
- Couples/Companion Rooms (6)
- Single Rooms with ensuite Wet Room (51)
- Couples/Companion Rooms with ensuite Wet Room (6)
Birchmere Mews Care Home - Avery Healthcare Reviews (75)
Birchmere Mews Care Home - Avery Healthcare has a Review Score of 9.8 (9.770) out of 10, based on 16 reviews in the last 2 years.
Over all time Birchmere Mews Care Home - Avery Healthcare has 75 reviews.
The home is extremely well furnished throughout, indeed to a very high standard. The bedroom is of a good size and the communal areas are very good. A considerable amount of activities for the residents is provided. The food is very varied and to a very good standard. Probably most importantly the carers are extremely good, help and assist the residents in a very caring and respectful manner. All are very friendly and provide an update on how things have gone since the last visit. A very well run care home.
A beautiful care home, modern decor. The staff are very caring, nothing is too much trouble and always with a smile on their face. Food is excellent and menus well thought out. A wonderful place to be and I have no hesitation in recommending it to anyone.
I took my cousin to visit my mother last week. He is a GP on the South coast and had made a special trip to visit. As a GP he visits several care homes. He was so impressed at Birchmere. He said that the space and homely quality of the furnishings were amazing. However, what impressed him more was the quality of the attentive care he saw being shown to all residents. He thought my mother looked better than he had seen her two years ago!
Thank you to everyone on duty on the day my Mum was admitted. After a 100 mile journey, I had imagined the worst, but everyone was so kind, gentle, calm and caring to Mum and to me. Mum is beginning to settle (5 weeks in). I am always made welcome. Everyone is friendly and I am kept informed of any issues. Thank you for caring for my Mum and caring about her too. I definitely made the right choice.
My mother is slowly becoming accustomed to her new surroundings. Staff are all friendly and helpful. Room is very pleasant. A suggestion for communication that staff state who they are and why they're there on each visit as my mother's profound memory loss means she still cannot remember who they are.
From the moment my mother lived at Birchmere Mews Care Home we have never once questioned if she is in the right place. As a family, we have enormous gratitude to everyone who has helped to make her life manageable and bearable for her and us. Thank you Birchmere Mews Care Home.
The staff are very gracious and caring sometimes in difficult circumstances and at all times give the welfare of the residents' priority. When I visit I feel like part of the family. I enjoy the freedom to come and go without restriction.
Since my first review last year I would now say that cracks are starting to appear in various aspects of care. The services promised by the sales pitch are not entirely true and the home only provides care for low-grade dementia, staff are not trained to deal with complex behaviour. That said, the carers are all lovely and work very hard under pressure, shortage of staff at night is a big problem. My mother is looked after well but I believe she does not actually demand a great deal at the moment, things may change so I hope her needs will be met with the dignity and respect that she deserves. I feel at the moment Birchmere Mews are promoting a 5* hotel type appearance with luxurious surroundings but only providing a 3* service which is very disappointing considering the amount charged to live there.
Thank you for meeting with me recently regarding the above issues. I hope this has now been resolved to your satisfaction. My door is always open.
Unfortunately, over the past few months standards appear to be dropping drastically.
1. The promise of minibus visits - none since October 2018
2. Activities seem to be getting less and less.
3. Management appears to be non-existent.
4. A review with head office greatly needed.
Thank you for meeting with me recently regarding the above issues. I hope this has now been resolved to your satisfaction. My door is always open.
I am very pleased to say how good the home is, how clean it is and how fantastic the staff are. Staff take great care of the residents and seem to do so much for and with them, which makes for a very happy place for them to live.
My mother in law has got stronger and healthier due to the care and kindness provided.
Staff are always welcoming and happy, encouraging the residents to participate in activities.
As soon as you arrive, you see a smart building and are then greeted with lovely, well-presented staff at the front desk. Any queries they sort. Very high standards of cleanliness in rooms, there are no bed smells unlike many other care homes. There is a relaxing atmosphere where residents seem happy and received individualised care and again any problems or queries are sorted efficiently by staff. Staff members are attentive and friendly and the relationships between themselves and the residents and anyone else involved such as myself (independent caregiver) provide high levels of care. Activities and menus are displayed and all are encouraged to join in and are treated with dignity. 10/10
Well done Birchmere Mews and thank you.
There were plenty of activities that mom took part in and she was allowed to integrate her own activities into her stay effortlessly.
The standard of Birchmere Mews is of premium hotelier standard, from good quality and variety of food to outdoor as well as indoor activities.
We will definitely be looking to return. Thank you to all the staff for treating my mom with dignity and care that she deserved.
A well presented, modern, and well maintained facility with all the amenities you could wish for in a care home. Restaurant quality food is varied and nutritious with an excellent choice on offer at all sittings. The staff and carers are friendly and welcoming and attentive to the needs of residents and visitors alike. A wide variety of activities, trips and entertainment is also provided on a daily basis for the residents to enjoy.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 June 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Birchmere Mews Care Home - Avery Healthcare.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Birchmere Mews Care Home - Avery Healthcare.
Meet the Team (4)

My name is Michelle.
I am the Home Manager of Birchmere Mews Care Home.I have 13 years of experience in the Care Sector, I started with Avery in 2019, working towards the Home Manager role which I started in August 2023.
I am looking forward to the challenge and cannot wait to get to know all of our lovely residents and relatives.
The thing I am most excited about is making a difference in Residents' daily living and ensuring all of their holistic needs are met.

Hello there my name is Leanne, I am the Client Liaison Manager at Birchmere Mews Care Home.
What I enjoy about my role most is meeting and creating community links, to enhance our Resident's wellbeing, and maintaining their connections to the local communities. I love meeting with all the family members and friends of our lovely Residents and being alongside them throughout their Journey with us.
You get to know everyone so well and I like to give a warm welcome.

I am the Administrator for Birchmere Mews.
I take Great Pride in my work and like things to be right.
I help with Financial Invoicing and payroll and support with maintaining compliance with Safe staffing.
I am also able to help with any queries you may have, I will always do my best to get you an answer.I enjoy interacting with our residents and their families.

My Name is Jo, I am the Head of Activities and Wellbeing at Birchmere Mews.
I love making a difference and creating activities for our lovely residents, arranging trips out in our wonderful Minibus, pamper sessions, games, baking and More.The wellbeing of our residents is at the heart of everything that we do and we are always looking for ideas and Feedback.
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