Foxhunters Care Community

The care has been excellent. I have been notified of any problem. The care and support of my husband has been great. The care staff have been lovely, always pleasant and kind. Residents are treated with respect and kindness during my visits. Having owned a care home, I appreciate the difficulty of caring for dementia residents.

The admin staff are always available, cheerful and able to help with any queries. The care staff are amazingly patient and kind and will sort any problem promptly and efficiently. They are all trained well in handling dementia. The nurses know what they are doing! My mother's condition has improved greatly since she was admitted and, despite being very resistant to going into nursing care, seems to be quite settled and comparatively contented. The physical surroundings are attractive and although my mother is unable to take part in most of them, the range of activities and services provided seems to be excellent.

Following my mother's recent fall, and subsequent stay in hospital for a week or so, the staff at Foxhunters Care Community have been amazingly helpful with arranging visits and keeping me informed. My mother always says that they look after her so well, and she can have whatever she wants. She's very happy there, and their facilities are modern, airy and beautifully kept up. Highly recommended!

While as a family, we were on holiday my mother needed respite care. I found it difficult to find somewhere that could look after her for just one week. I approached Foxhunters Care Community and from the first email to the end of my mother’s stay I founded the staff professional, helpful and kind. My mother and I had a tour of the home to ease her fears before the stay. Foxhunters is all you could wish for your relative to stay safe. She had a lovely time, the food was excellent, the staff and other residents were friendly and she found the whole experience enjoyable.

What an absolute disappointment to see a self-described award-winning facility not treat my mother-in-law with the dignity she deserves and promised. Foxhunters has proven to be a shiny new pin, but we have discovered the pin is hollow. Saying sorry repeatedly is not good enough when action is required. The stress you have caused us all would be forgivable but lies never are.

I am seeking to remove my mother after 11 weeks of a catalogue of failings and "mistakes"(someone outright lied to a social worker). Since arrival, my mother has been left alone in bed alone for 11 weeks. She has lost the power of speech. No attempt was made to have a chair in her room and engage in the facilities they promised (and she is paying for). She is not allowed visitors/private carers to read to her or talk to her, and she has lost 9kgs and no one at Foxhunters told me. I am horrified.

My husband spent the final days of his life in this care home. I cannot find the words to express my thanks to all the staff for the excellent care, compassion and support that he and I received during that time. The professionalism of all the staff, as well as their kindness and the way in which my husband was treated with dignity and respect, was second to none. The setting and facilities at Foxhunters are truly beautiful, but these pale into insignificance compared to the standard of care which all staff provides. I am so thankful that my husband was able to spend his final days here, receiving the love and care he so deserved!

My mum seems to be relaxed and happy since being transferred to Foxhunters earlier this year from hospital after suffering a stroke last year. After visiting her for the first time last week, she was chatty and making jokes and has her sense of humour back, I am sure the nursing staff and carers have been party to this. Very impressed with her room and the amazing bed! She loves the food and has told us she felt like the queen when the chef came to visit her when she arrived to go through her menu choices, she was very impressed. The level of care has been phenomenal and we are so happy that she has had such exemplary care. We are so grateful as a family that the staff have done everything possible to protect all the residents during the Covid pandemic, it is much appreciated and has been hard on the residents, families and all staff. The level of helpfulness shown by all staff to us has been amazing, this truly seems to be an extremely well-run and happy home.

I would recommend Foxhunters very highly to anyone thinking of moving a loved one there.

I have nothing but praise for the way my mother has been cared for in Foxhunters.

My Mum has been a resident for over twelve months and in that time the set-up and staff have been outstanding in the care and attention that she has received. Mum is "well on down" the dementia road but is made to feel wanted and is shown total respect. I am sure that the staff are not allowed to have their favourites but my Mum has often said: "I think I'm one of her/his favourites" which helps to illustrate the personal touch. Well done to all staff members and long may it last.

On behalf of myself and my sister, we wish to add a new review on our dear mother who has been at the Foxhunters since 2019. Last October our mother became very unwell but due to the care she has received from all staff she has become stronger and has improved, nothing is too much trouble and we are both grateful for the love and care our mother continues to receive. Thank you all.

This was in Foxhunters Care Community which is a newly built home for up to 70 residents. Each room has an en-suite shower room. The ratio of staff to residents is at least one to one, and I am in awe of them because they were constantly smiling no matter who shouted at them. Weeks came and went, and on Christmas Day, we each received a Christmas present consisting of a bar of chocolate, a bottle of eau de cologne, and some socks. Christmas lunch was up to four-star standard including a starter of smoked salmon and prawn cocktail, a full-blown roast Turkey main, all prepared by three chefs and three helpers. My wife and I could find no fault during our three-month stay and will have no worries if we have to spend the rest of our lives here.

Unfortunately Mum was quite ill when she went into Foxhunters at the start of March, so she wasn't able to enjoy all the home's wonderful amenities. however, she received the most wonderful care and attention from all the staff, night and day. We were aware Mum was on an end of life pathway under the care of the hospice and I could not have wished for a better last few weeks for her life. I shall be forever grateful to all the staff at Foxhunters.

I would highly recommend the care facility for anyone considering such a home from home.

My five weeks in Foxhunters were most rewarding - I entered quite weak and in pain. The care and medical attention bestowed on me were beyond comparison. When I left respite care had done its purpose, I was able to return to my normal routine (before the accident). Thank you.

Our friend died earlier this week. She was well looked after the whole time she became unwell. The staff are all extremely pleasant and caring.

Just the most lovely nursing home we could have found. Mum stayed for two weeks respite following major surgery and could not have been better looked after. Every member of staff we came into contact with could not have been more helpful and caring. Nothing was too much trouble, we were welcomed as a family, even though Mum was only there for a short stay. The activities and facilities second to none, fabulous food and welcome for visitors just amazing. Great nursing care and the assistance with a hospital visit during Mum's stay, just all made a huge difference in Mum's recovery. Would have no hesitation in returning or recommending Foxhunters Care Home to anyone. Amazing place, staff and residents. Thank you all.

My aunt is very happy at Foxhunters and my husband and I could not contemplate there being a more caring and considerate place to spend her remaining years.

Food was very good. Staff were friendly/helpful. NB, when needing to use toilet, no toilet paper. Also there was a dead fly and dirty tissue in the drawer in the cafe kitchen. Staff weren't around interacting with residents when needed. An argument arose between a couple of ladies as there was no one to intervene.