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Mayfield View

Lower Railway Road, Ilkley, West Yorkshire LS29 8WH
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It is a pleasure to visit Mayfield View. Always a friendly welcome and a cheery chat whenever I callH P(Daughter of Resident/Service User)
Mayfield View, Ilkley
Mayfield View, Ilkley
Mayfield View, Ilkley

Mayfield View is a luxury care home offering exceptional care and stunning views of Ilkley Moors and the Wharfe Valley. With a highly skilled team, the home delivers personalised residential, nursing, and dementia care—available for both permanent and respite stays.

Residents enjoy an outstanding range of amenities, including a cinema room, hairdressing salon, spa, gym, and on-site pub. Social and relaxation spaces such as the beautifully landscaped gardens, the Bracken community,...  

Care Provided by Mayfield View

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 83 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,645From £1,850
Residential Dementia CareFrom £1,740From £1,957
Nursing CareFrom £1,910From £2,148
Nursing Dementia CareFrom £2,005From £2,255

Contact Mayfield View to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Katie Cliff(Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Last Refurbishment: 2025
  • Number of floors: 4

Room Information

  • Single Rooms (81)
  • Single Rooms with ensuite Wet Room (76)
  • Couples/Companion Rooms with ensuite Wet Room (3)

Visiting

  • Visiting times are flexible. There is also an on-site cafe open to residents, visitors and the general public 10am-4pm daily.

Parking

  • On site parking is available.

Mayfield View Reviews (83)

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9.7

Mayfield View has a Review Score of 9.7 (9.749) out of 10, based on 30 reviews in the last 2 years. Over all time Mayfield View has 83 reviews.

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Showing 83 reviews matching selected criteria
Review from Jayne F (Daughter of Resident) published on 28 August 2025 Submitted via Website
Overall Experience

My mum has been a resident of Mayfield since April 2024. She is really happy here, very comfortable and feels safe. All the staff are wonderful with her and the nursing care has been fantastic. The little extras that are available at Mayfield make my mums life more enjoyable. There is always something to do through the day, you can go to the coffee shop, participate in daily activities and go for a walk/sit out in the lovely garden area. Lovely home where nothing is too much trouble.

Reply from Hannah Story, Reviews Team at Mayfield View
Thank you very much for taking the time to leave us feedback about your experience.

We're so pleased to hear that your mum feels happy, comfortable, and safe at Mayfield View. It's wonderful to know the teams care and the little extras around the home are helping to make her life more enjoyable....  

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Review from H P (Daughter of Resident) published on 14 August 2025 Submitted via Website
Overall Experience
It is a pleasure to visit Mayfield View. Always a friendly welcome and a cheery chat whenever I call.
All of the staff have shown genuine concern for my mother's wellbeing and it is obvious that they know and care about the residents and their families.

My mother is happy at Mayfield View and likes the staff and appreciates the efforts they go to.

Reply from Hannah Story, Reviews Team at Mayfield View

Hi, thank you very much for taking the time to leave us feedback about your experience.

We’re so pleased to hear that you always feel welcomed when you visit and that your mother is happy and comfortable here. At Mayfield View, we set a high standard for ourselves, so we are very pleased to...  

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Review from R B (Husband of Resident) published on 11 June 2025 Submitted via Website
Overall Experience

A most friendly reception and abundant caring staff. Beautiful garden, excellent facilities, pleasant room and decent food. Delightful atmosphere. A constant programme of activities to entertain and amuse.

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Review from Miriam W (Daughter of Resident) published on 6 June 2025 Submitted via Website
Overall Experience

We are beyond grateful for the exceptional care we have received since both my parents were placed in April. Sadly my Dad died after 3weeks and the staff could not have been kinder. It gives us comfort as a family that Mum has now got her forever home. Special thanks to one member of staff for her kindness, reassurance and personal attention. We don't know everyone yet but thank you to an additional four members of staff. You make such a lovely caring team, thank you.

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Review from Gary H (Son of Resident) published on 13 May 2025 Submitted via Website
Overall Experience
Amazing welcome on first day. Staff waiting at front door for dad arriving, after 2 traumatic days of sudden Bereavement and a massive change for dad, made to feel at ease and that we were part of the community straight away.

All staff introduced them selves and one of them was fabulous at sorting everything out for us, making the experience a fantastic one.

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Review from Julie B (Daughter of Resident) published on 31 March 2025 Submitted via Website
Overall Experience

Both our parents were in Mayfield for a total of three years. Sadly, they both passed away with just a few weeks between them at the end of last year. From the day they both went into Mayfield, the care that they both received from the staff was exceptional. My sister and I cannot thank the Manager and all of her team for the care that they provided for Mum and Dad every day, treating them as family members and not just a resident, which was lovely to see. All the team were amazing and were a huge part of our lives during the time our parents were there. We were always included in everything that was going on at Mayfield; the communication between the staff and ourselves was paramount. My parents were happy with the care and we knew that they were being looked after very well, whilst still being treated with the upmost respect. Nothing is too much trouble at Mayfield. We miss our "Mayfield family" deeply, but would not hesitate in recommending them to other friends and family.

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Review from Corrie H (Daughter of Resident) published on 19 March 2025 Submitted via Website
Overall Experience

Dad lived at Mayfield for the last 18 months of his life. He settled in well and received incredibly kind and compassionate care from all the staff. He enjoyed taking part in the many activities. He had a lovely room which was very cosy and always clean. All the staff were very friendly towards him and all who visited. During his final days - he was very well cared for and I am incredibly grateful to all the staff who went the extra mile to not only look after Dad but the family visiting as well.

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Review from M A (Daughter of Resident) published on 19 March 2025 Submitted via Website
Overall Experience

All of the staff working at Mayfield view are caring and professional. The whole atmosphere is one of positivity and support. We know that my mum is being well looked after and that is a great relief for us.

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Review from Ruth D (Daughter of Resident) published on 24 September 2024 Submitted via Website
Overall Experience

My father moved into Mayfield View after a fall, a stay in hospital and with increasingly bad dementia. The staff were so kind, patient and welcoming. Nothing was too much trouble! They cared for me as a person and for my dad as a person right to the end of his life. They treated us both with dignity and human kindness. The room was kept immaculate, despite my father being bed-bound. Attempts were made to interest him by providing books and DVDs. They patiently fed him when he could no longer do this. They changed him into a day shirt in the daytime and pjs at night time to help him orientate in time. They provided a bed extension within 24 hours of his arrival as he was tall. Just wonderful care and so reassuring to me who had cared for him at home until his fall. He was 92.

Reply from Katie Cliff, Home Manager at Mayfield View

Thank you for your kind words about Mayfield View. We're truly touched to hear about the positive experience you and your father had during his time with us. It's wonderful to know that our staff were able to provide such compassionate and attentive care. Their dedication to ensuring the well-being...  

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Review from Samantha W (Friend of Resident) published on 10 September 2024 Submitted via Website
Overall Experience

Staff are very caring and genuinely care about the residents needs. Grounds are very well kept and was lovely to see some of the residents in the grounds planting flowers. Would highly recommend. The little cafe is a great touch which seems to be used frequently.

Reply from Katie Cliff, Home Manager at Mayfield View

Thank you for your wonderful review! It's heartwarming to hear that our staff are making such a positive impact on the residents' lives. Their care and dedication are truly appreciated. We're also delighted to know that our grounds are well-maintained and that the residents are enjoying the...  

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Review from Neil B (Son of Resident) published on 22 July 2024 Submitted via Website
Overall Experience
Mum went into Mayfield in February 2024 due to recent falls at home where she had been living independently on her own since my father passed away 7 years ago.
The process was easy to understand, supportive and professional from the start. The staff were attentive, and caring and allowed my mum to settle in and despite her health challenges she was safe, cared for and happy in her new environment.
Her health deteriorated unfortunately but with the support of staff and the local GP service her needs were met for the few months she remained at Mayfield.
On behalf of our family, I thank all the staff, too many to mention, for looking after Mum in the last few months of her life.

Kindest regards.

Reply from Katie Cliff, Home Manager at Mayfield View

Thank you for taking the time to leave such a kind and heartfelt review about Mayfield. We were deeply touched to read about your experience and your mum's time with us. We're grateful that your mother was able to find comfort and happiness at Mayfield in her final months. It's incredibly rewarding...  

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Review from Jeff D (Son of Resident) published on 30 May 2024 Submitted via Website
Overall Experience

The care and support provided to my father, who initially went to Mayfield View for a 4-week respite stay and then remained there, was excellent. All staff, from receptionists to carers to the maintenance person were positive and nothing asked was too much trouble. I can say no better than that, if and when I need a care home Mayfield View will be at the top of my list!

Reply from Katie Cliff, Home Manager at Mayfield View

Thank you so much for taking the time to leave such a wonderful review. We are so pleased to hear that your father had a positive experience at Mayfield View, both during his initial respite stay and his continued residence with us. Our care team are dedicated to providing exceptional care and...  

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Review from G H (Son of Resident) published on 2 May 2024 Submitted via Website
Overall Experience

From first introduction to Mayfield View Ilkley, everything has been efficient and professional but with a great deal of humility. The administration of our enquiry through to bringing my father to Mayfield had been fantastic. The staff (each and every one) have been wonderfully kind and attentive with my father. Such a comfort to the family in this difficult time. Thanks to all.

Reply from Katie Cliff, Home Manager at Mayfield View

Thank you so much for taking the time to leave such a heartfelt review. It truly means a lot to our team at Mayfield View to know that we've been able to provide both you and your father with such a positive experience. The kindness and attentiveness of our staff are at the core of what we do, so...  

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Review from J M (Wife of Resident) published on 26 April 2024 Submitted via Website
Overall Experience
On the whole satisfactory, but with a few improvements could be much better.
Lunchtime main course was not very good, cold plates and over or under-cooked vegetables. Desserts good.
Day staff, activity team and reception staff excellent. Management very pleasant and helpful, but doesn't follow up on complaints. Night staff not good. Not respectful and kind to residents and don't seem very well trained. Also the night staff sometimes very noisy at night.

Hygiene in bedrooms not brilliant, water jugs not regularly changed.

Reply from Katie Cliff, Home Manager at Mayfield View

Thank you so much for your review, we appreciate you taking the time to leave feedback. I am sorry that you haven't been impressed with some aspects of our offerings, our teams always strive to deliver high-quality care for our residents and your feedback will be very useful to help us improve. Please do feel free to speak to me at any time about concerns you have. Best wishes.

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Review from Graham B (Godson of Resident) published on 11 December 2023 Submitted via Website
Overall Experience

We were in need of an immediate care home for my godparents. The administration provided was fantastic, and they managed to secure a double en-suite room the very same day we contacted them. Everybody was extremely helpful during a very stressful time. They have both now settled in well and are getting the very best care, comfort and meals in delightful, warm surroundings. Thank you to everyone who was involved in the excellent experience.

Reply from Katie Cliff, Home Manager at Mayfield View
Thank you so much for the lovely review; we are delighted to hear your godparents have settled in well and enjoying their time at Mayfield View.

Best wishes.

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Review from Lindsay P (Daughter of Resident) published on 30 November 2023 Submitted via Website
Overall Experience

My mother had a recent, short stay on the Willow nursing community at Mayfield View Care Home. Her care was exceptional by all the staff. One staff member in particular was so kind and helpful. My mother had never wanted to go into care and we were concerned she would not settle there but she never complained and was happy to receive the care as she was treated with dignity and respect. Nothing was too much trouble for the staff. I would highly recommend Mayfield to anyone.

Reply from Katie Cliff, Home Manager at Mayfield View
Thank you so much for your wonderful review and recommendation. It was our absolute pleasure to care for your mother!
Best wishes,

Katie

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Review from Louise R (Daughter of Resident) published on 30 November 2023 Submitted via Website
Overall Experience

I cannot rate Mayfield View Care Home highly enough. All the staff were exceptional and so kind caring for my mum until the end of her life even though she had only been there a short time on the Willow Community nursing floor. Nothing was too much trouble for them and the care she received was outstanding as well as being extremely supportive to me and my family.

Reply from Katie Cliff, Home Manager at Mayfield View
Thank you so much for your lovely review. We are glad to hear that you were pleased with the care that your mother received and that our teams were supportive to you and your family.
Best wishes,

Katie

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Review from Helen R (Daughter of Resident) published on 29 November 2023 Submitted via Website
Overall Experience

The home provided a pleasant atmosphere for my mother’s final days, and the staff couldn’t have been more helpful. They were attentive, respectful, kind, and supportive, and I felt that my mum was in capable and caring hands. They helped to make her comfortable, and that was really important for us as a family. We were well looked after too. I’d like to thank all the staff who helped to look after my mum. The nursing staff were particularly competent, providing a much better level of care than Mum received in the hospital. Thank you for making a very difficult time that much easier for us.

Reply from Katie Cliff, Home Manager at Mayfield View
Thank you so much for your lovely review, our team will be delighted to hear your kind words. It has been our pleasure to care for your mother and to support your family at this time.
Best wishes,

Katie

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Review from Jenny C (Daughter of Resident) published on 24 October 2023 Submitted via Website
Overall Experience

Thanks to you and all the staff at Mayfield View Care Home for all the love and care you give to Mum and the other residents. So much appreciated by the family.

Reply from Katie Cliff, Home Manager at Mayfield View
Thank you so much for your lovely review, it really means a lot to our teams to know that your mum is enjoying her time with us.
Best wishes,

Katie.

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Review from T R (Son of Resident) published on 20 October 2023 Submitted via Website
Overall Experience

After a significant stroke and being unable to be cared for at home, my father moved into the Mayfield View Care Home in August. From the first point of contact, the staff provided exceptional care and we were made to feel so welcome with nothing being an issue. My father's health has improved he enjoys the meals, and appreciates the care from the staff. The amenities are clean, contemporary and practical, you have the impression you are in a hotel rather than a care home. The grounds and views of Ilkley Moor are magnificent and add to the home's tranquil atmosphere. You may visit whenever you like and the staff are always delighted to look after you. We recently organised a family celebration for my mother and father, and all the staff could not have been more accommodating, providing a gorgeous and private room, buffet, and cakes that were beyond our expectations. Knowing our father is in such excellent and safe hands makes us extremely grateful to all of the Mayfield View staff.

Reply from Katie Cliff, Home Manager at Mayfield View
Thank you so much for your lovely reviews. We're so happy to hear that your father is enjoying his stay with us at Mayfield View and that you feel reassured by the care and support from our team.
Best wishes,

Katie

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (42) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Mayfield View.

Awards / Recognitions (117)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Mayfield View.

Meet the Team (1)

Katie Cliff
Katie CliffJob Title:Home ManagerJoined: 2020

My favourite part of each day is seeing residents happy.

It’s the most important part of what we do, and it fills my heart with joy, to know that they feel seen and heard.

We aim to make every day fulfilling. To do that you need a good dose of patience, understanding, compassion and empathy. You also need to be an effective listener and be willing to help. Having a great sense of humour is a definite bonus too.

It is important to me that my colleagues feel supported so that they can be the best they can be. At Mayfield View, we work as a harmonious team, maintaining high standards no matter what day or time it is. I feel really proud of the home I have helped create. It is a safe, stable and comfortable home with much love in it.

I’ve been a qualified nurse for 15 years and completed my last level-five diploma in 2016. I have worked in care homes since qualifying and have carried out various roles including clinical lead and deputy manager.

I would say a career highlight for me was when I managed to complete a leadership training programme while pregnant. I also had an article published by Skills for Care, which helps develop adult social care in England. I should also mention, that I won the CEO Recognition Award in 2024 in our team awards which was an honour.

I’ve been married now for seven years, and my husband and I have two children, aged six and two. We enjoy lots of family adventures and eating out when we can.

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