Mayfield View

Lower Railway Road, Ilkley LS29 8WH
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9.8 65 Reviews
  • Mayfield View, Ilkley
Mayfield View is a luxury care home offering exceptional care and stunning views of Ilkley Moors and the Wharfe Valley. With a highly skilled team, the home delivers personalised residential, nursing, and dementia care—available for both permanent and respite stays.

Residents enjoy an outstanding range of amenities, including a cinema room, hairdressing salon, spa, gym, and on-site pub. Social and relaxation spaces such as the beautifully landscaped gardens, the Bracken community, and the charming Teapot Tearooms create a warm and welcoming atmosphere.

The home offers an ideal balance of independence and support, with spacious open-plan suites that feature comfortable lounge areas and en-suite wet room bedrooms. Mayfield View also accommodates individuals and couples, providing flexibility for those who need extra space or assistance.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 83 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1545
  • Self-Funded Residential Dementia Care: from £1645
  • Self-Funded Nursing Care: from £1907
  • Self-Funded Nursing Dementia Care: from £1947

These prices are only a guideline, please contact Mayfield View to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Katie Cliff (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Last Refurbishment: 2018
  • Number of floors: 4

Room Information

  • Single Rooms (81)
  • Single Rooms with Ensuite Wet Room (81)

Visiting

  • Visiting times are flexible. There is also an on-site cafe open to residents, visitors and the general public 10am-4pm daily.

Parking

  • On site parking is available.

Mayfield View Reviews (65)

9.8

Mayfield View has a Review Score of 9.8 (9.826) out of 10, based on 24 reviews in the last 2 years.
Over all time Mayfield View has 65 reviews.

Overall Experience
  • 60
  • 4
  • 1
  • 0
  • 0
Date Published
  • 65
  • 8
  • 9
  • 24
  • 41
Reviewer Connection to Mayfield View
  • 35
  • 14
  • 4
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 65, showing 61-65
Review from Jane C (Daughter of Resident) published on 26 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved our mother from a previous care home to Mayfield View 6 months ago. Care staff were amazing and my mother's quality of care and well being improved immensely. She gained weight, is extremely clean and tidy and her hair smells wonderful. It is so lovely to visit her now with such high standards
of care and a care home that is like a hotel. The beautiful garden is easily accessible and there is a lovely cafe with such caring staff. My sister and I have no doubt in our minds that we made the right decision to move mum and we feel her life has been extended due to the care and commitment of all the staff involved.
Reply from Sally Rasmussen, Marketing at Mayfield View

Thank you for taking the time to write a review for us. We're so happy that you and your sister are pleased with the care your mum is receiving and we'll share your thoughts with the team here.
With best wishes,
Springfield Healthcare

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Review from Michael C (Son of Resident) published on 24 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are absolutely amazing. Staff go above and beyond my expectation, so welcoming, an outstanding care home and outstanding care provided.
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Review from Lorraine D (Niece of Resident) published on 20 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My auntie has been at Mayfield View for the last three months, the home is outstanding, from the minute you walk in and are greeted by the receptionist who is so helpful and patient, as are all the staff who work there, nothing seems too much trouble for either the residents or their visitors, there
is always something going on and all the residents seem very happy.
Reply from Sally Rasmussen, Marketing at Mayfield View

Thank you for your kind words. Looking forward to sharing your review with our lovely team.
Kind regards,
Sally.

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Review from Rosie H (Daughter of Resident) published on 20 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, we were anxious about my mother making the move to a residential care home but her experience at Mayfield View really couldn’t have gone better.


The staff are all so warm and welcoming and my mum has immediately bonded with her carers and the admin staff. My mum is safe, clean and well

looked after but most important of all has a big smile on her face and is contented. We are so grateful to Mayfield for that.


The space is used well and has a touch of luxury so it does feel like a hotel rather than a care home. Many of the residents have formed good relationships with each other and it is heartwarming to see my mum sharing a joke with the others on her floor.


The £1 tea and cakes at the ground floor cafe are delicious and rival a professional company's! Which really is the icing on the cake.


I am so pleased my family chose Mayfield, it is a very special place and I would recommend it to anyone.

Reply from Sally Rasmussen, Marketing at Mayfield View

Thank you so much for your lovely review. I can't wait to share this with the team - it means so much to us all that your mum is well and happy, and that the team's hard work is appreciated. Kind regards,
Sally.

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Review from Richard (Son of Resident) published on 19 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home opened towards the end of 2018 and Mum, who is very independent of mind, moved in shortly afterwards. Last week, she told me how settled she was, which is a testament to the excellent quality of carers, supporting staff and management who have become a close-knit and effective team. The
design of the building is contemporary but comfortable, offering sufficient internal space to avoid Mum feeling that she is 'hemmed in'. The lounge and dining area is light and spacious, overlooking a garden which, in the summer, will undoubtedly become a popular safe haven for residents to walk and get fresh air. The range of activities is also developing well, which has helped Mum integrate with other residents. The home is very conveniently located in the centre of town only a short walk from the railway station, which makes it easy and convenient for visitors. There is also plenty of parking. In summary, we are all delighted with Mayfield View and the high standard of care provided.
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Current Review Score: 9.8 (9.826)

Overview of Review Score

The Review Score of 9.8 (9.826) out of 10 for Mayfield View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.826 for Mayfield View is calculated as follows: ( (250 Excellents x 5) + (18 Goods x 4) + (11 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 282 Ratings = 4.826
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mayfield View is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 83 registered maximum number of service users is 16.6, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (99)

Meet the Team (1)

Katie

Katie Cliff

Job Title: Home Manager Joined: 2020

My favourite part of each day is seeing residents happy.


It’s the most important part of what we do, and it fills my heart with joy, to know that they feel seen and heard.


We aim to make every day fulfilling. To do that you need a good dose of patience, understanding, compassion and empathy. You also need to be an effective listener and be willing to help. Having a great sense of humour is a definite bonus too.


It is important to me that my colleagues feel supported so that they can be the best they can be. At Mayfield View, we work as a harmonious team, maintaining high standards no matter what day or time it is. I feel really proud of the home I have helped create. It is a safe, stable and comfortable home with much love in it.


I’ve been a qualified nurse for 15 years and completed my last level-five diploma in 2016. I have worked in care homes since qualifying and have carried out various roles including clinical lead and deputy manager.


I would say a career highlight for me was when I managed to complete a leadership training programme while pregnant. I also had an article published by Skills for Care, which helps develop adult social care in England. I should also mention, that I won the CEO Recognition Award in 2024 in our team awards which was an honour.


I’ve been married now for seven years, and my husband and I have two children, aged six and two. We enjoy lots of family adventures and eating out when we can.

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