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Penrose Court Care Home

Delius Road, Biggleswade, Bedfordshire SG18 8UA
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I would recommend Penrose to anyone. Continue the good work all. With many thanksKay H(Daughter of Resident/Service User)
Penrose Court Care Home, Biggleswade
My mum has had the best care. Nothing is too much trouble. We enjoy a laugh with all the staffL D(Daughter of Resident/Service User)
Penrose Court Care Home, Biggleswade
I was impressed by the standard of care, kindness and efficiency of the staffA C(Respite Resident/Service User)
Penrose Court Care Home, Biggleswade

Penrose Court is a luxury care home situated in the charming market town of Biggleswade, offering tailored, high-quality care for older individuals.

This welcoming home provides a range of services, including residential, dementia, respite, and nursing care, all delivered in a comfortable, homelike setting.

The compassionate staff are committed to delivering the best care and support to each resident.

Penrose Court provides a wide range of engaging activities tailored to the...  

Care Provided by Penrose Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,550From £1,550
Residential Dementia CareFrom £1,650From £1,650
Nursing CareFrom £1,750From £1,750
Nursing Dementia CareFrom £1,750From £1,750

Nursing fee's plus FNC

Contact Penrose Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Daniel Grab (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Last Refurbishment: 2018
  • Number of floors: 3

Room Information

  • Single Rooms (61)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (61)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Parking

  • On site parking including disabled parking available.

Penrose Court Care Home Reviews (75)

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9.7

Penrose Court Care Home has a Review Score of 9.7 (9.739) out of 10, based on 24 reviews in the last 2 years. Over all time Penrose Court Care Home has 75 reviews.

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Review from Linda B (Sister of Resident) published on 25 November 2024 Submitted via Postal Card
Overall Experience

My sister was transferred to Penrose from the hospital on October 10th. We had no idea how poorly she was until her GP informed us on Monday 14th October her condition deteriorated and she would be having end-of-life care. The staff were very kind and sympathetic and for her remaining days cared for her with compassion ensuring her surroundings were calm and serene. They showed such love towards us when we visited. We will be forever grateful.

Reply from Mary Tolladay, Manager at Penrose Court Care Home

Thank you for your lovely words and sending our best wishes to you and all your family.

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Review from Janette H (Daughter of Resident) published on 10 October 2024 Submitted via Postal Card
Overall Experience

Mother initially went to Penrose Court for respite care, but her needs required her to stay permanently.

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Review from Marisa H (Daughter of Resident) published on 18 September 2024 Submitted via Website
Overall Experience
What a fantastic care home, efficiently run by a very organised & and extremely caring group of staff.
From our initial impromptu visit to browse the facilities through to the completion of 3 weeks of Respite care for Mum, we as a family could not have asked for more.

The Care Home Manager extended us a very warm welcome upon arrival and arranged for us to be shown to Mum's room on the first floor. The home itself is beautifully decorated, with very spacious areas with an array of lounge & dining rooms, a hair salon, a cinema, an open plan soft seating area & beautiful outdoor spaces for the residents to enjoy. The attentive & genuinely caring staff helped Mum feel comfortable & at ease throughout her stay, treating her with the utmost respect & compassion. Mum made use of the hair salon facilities during her stay & was thrilled with her haircut, stating it was the best she'd ever had. Daily enrichment activities were arranged so no time for boredom. An amazing time was had thank you!

Reply from Mary Tolladay, Manager at Penrose Court Care Home

Thank you for your beautiful words, we will share this with the team. I Hope Mum and Dad are doing well and remember the open invite for them to pop in.

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Review from I H (Respite Resident) published on 4 September 2024 Submitted via Postal Card
Overall Experience

From the very warm welcome through to the kind farewells, Penrose Court were outstanding. An amazing team of people on both residential and nursing units. Would highly recommend it. Used in this instance for respite but would not hesitate going back. A true example of how a care facility should operate.

Reply from Mary Tolladay, Manager at Penrose Court Care Home

Thank you for your lovely words and hope you are all well. Will share this with the team.

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Review from K B (Son of Resident) published on 8 August 2024 Submitted via Postal Card
Overall Experience

Penrose Court were attentive and compassionate in their care for my father. As a specialist dementia facility, they also helped us to understand my father's condition and how better to handle it. They helped us to deal with a very difficult situation and this extended to dealing with his death too.

Reply from Mary Tolladay, Manager at Penrose Court Care Home

Thank you for your lovely words, hope you and your family are keeping as well as you can at this difficult time.

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Review from Rachel R (Daughter of Resident) published on 30 July 2024 Submitted via Postal Card
Overall Experience

My dad needed respite care following being in hospital for 6 weeks before returning to his flat. The staff were great with my dad as it was more that wanted him to have respite so he may have been reluctant at times. The rooms were lovely too with an ensuite shower facility.

Reply from Mary Tolladay, Manager at Penrose Court Care Home

Thank you for your lovely comments and we hope your dad has settle well back at home. Will share your lovely comments with all the staff.

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Review from John M (Resident / Service User) published on 4 July 2024 Submitted via Postal Card
Overall Experience

I have had nothing but civility and kindness shown to me since I moved in and when my wife died treated with great sympathy.

Reply from Mary Tolladay, Manager at Penrose Court Care Home

Thank you for your lovely comments and we will share them with the team.

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Review from R B (Resident / Service User) published on 14 June 2024 Submitted via Postal Card
Overall Experience

Exceptional, caring and professional care for three weeks following long hospitalisation and emergency surgery. The room was arranged in less than 24 hours, reassuring welcome and informative induction to new surroundings, from all staff. Excellent room facilities, including well-equipped wet room, good wifi, plentiful and frequent refreshments. Quiet environment and privacy, requests respectfully observed. A modern stimulating location with a well-maintained garden area, seating and safe varied paths. An excellent location for respite care, thank you.

Reply from Mary Tolladay, Manager at Penrose Court Care Home

Thank you for your wonderful comments and we hope your recovery continues with good health.

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Review from Annette F (Friend of Resident) published on 20 May 2024 Submitted via Postal Card
Overall Experience

The home is very well situated with easy access to cafe and shops for residents able to take advantage of. Light, airy building, calm, relaxed atmosphere. Very friendly, caring staff. Well-appointed rooms with the freedom to embellish individually. Communal areas are beautifully maintained (double cloths on tables!) Comfortable seating. Music and activities are good, inclusive with words displayed. The dementia unit shows no obvious distress from any resident, one taking advantage of the garden and another of the cafe area - set up to emulate the real thing. The nursery was particularly impressive.

Reply from Mary Tolladay, Manager at Penrose Court Care Home

Thank you for your lovely words, we are trying to change our environment to improve the residents' experience so we are delighted it's having that impact.

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Review from L D (Daughter of Resident) published on 15 May 2024 Submitted via Postal Card
Overall Experience

My mum has had the best care. Nothing is too much trouble. We enjoy a laugh with all the staff. On Sundays, my sister and I have a fab lunch with Mum and the other residents.

Reply from Mary Tolladay, Manager at Penrose Court Care Home

Thank you for your wonderful comments, and we so please your enjoy your meal time every Sunday.

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Review from Gladys R (Resident / Service User) published on 15 May 2024 Submitted via Postal Card
Overall Experience

I am quite content here. I only have to ask one of the staff for something and it is done. Well done.

Reply from Mary Tolladay, Manager at Penrose Court Care Home

Thank your lovely comments and we will continue to get feedback so we can continue to improve all the time.

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Review from C B (Daughter of Resident) published on 13 May 2024 Submitted via Postal Card
Overall Experience

Great staff. Nice to have a laugh with everyone. On Sundays, we have lunch with Mum which she loves. Mum gets fantastic care. All her medical needs are met. Doctor on call.

Reply from Mary Tolladay, Manager at Penrose Court Care Home

Thank you for your lovely comments and we will happily share them with the team.

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Review from Ian W (Husband of Resident) published on 23 April 2024 Submitted via Postal Card
Overall Experience

When my wife moved to Penrose in 2022, she could not walk/did not know where she was, after eight weeks in a hospital bed with an infection. After 18 months, it is so reassuring that the standard of care and attention at Penrose has maintained its high level. Our family is so pleased with all the help staff to give us as with their encouragement, she is now able to get around using a frame and wheelchair.

Reply from Mary Tolladay, Manager at Penrose Court Care Home

Thank you for your lovely comments, and it is wonderful to see your wife progress.

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Review from James B (Respite Resident) published on 18 April 2024 Submitted via Postal Card
Overall Experience

I was made very welcome on arrival and introduced to everyone. The staff were caring and helped me whenever I needed it. I was encouraged to join in all the activities which I did and enjoyed the new company. The meals on the whole were very good and an alternative was made available. I enjoyed my 3 weeks and woldn't hesitate to go back if necessary. Thank you.

Reply from Mary Tolladay, Manager at Penrose Court Care Home

Thank you for your lovely comments, we look forward to seeing you in the home again for respite care. We will share your lovely comments with the team.

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Review from Phil B (Partner of Resident) published on 28 March 2024 Submitted via Website
Overall Experience

My partner spent a short time at Penrose Court for respite nursing care after a spell in the hospital for an orthopedic issue. We were very impressed; the building is very modern, clean, and warm. The management and most of the staff were very helpful and friendly, with a great deal of attention being paid to individual needs for, for example, diet or medication. One or two of the staff didn’t seem to pay quite as much attention to these details - documented in a folder in her room - as we would have wished, but they were the exception and once the problem was pointed out it didn’t happen again; indeed, we had the feeling that the staff very much went out of their way to make residents feel comfortable in what is, after all, their home. My partner didn’t get very involved in any of the organized activities while she was there, but the in-house hairdressing salon - open for residents once a week - and cinema are among the facilities that put Penrose Court a cut above many care homes.

Reply from Mary Tolladay, Manager at Penrose Court Care Home

Thank you for your lovely comments and we will take on board all the areas. Hope your partner is still recovering well and you are both welcome to pop in for tea/coffee.

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Review from Carol A (Daughter of Resident) published on 15 March 2024 Submitted via Postal Card
Overall Experience
Excellent care and on the ball with any issues.

Good entertainment and activities programme with residents encouraged to participate. Friendly and helpful staff.

Reply from Mary Tolladay, Manager at Penrose Court Care Home

Thank you for your wonderful words and we are happy to ensure we keep our activity programme varied and our residents enjoy it.

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Review from A C (Respite Resident) published on 28 February 2024 Submitted via Postal Card
Overall Experience

During my recent short respite stay, I was impressed by the standard of care, kindness and efficiency of the staff. Penrose Court is of a high standard, and I would thoroughly recommend it.

Reply from Mary Tolladay, Manager at Penrose Court Care Home

Thank you for your wonderful words, and we look forward to seeing you in the future. Will share with the team.

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Review from C E (Daughter of Resident) published on 28 February 2024 Submitted via Postal Card
Overall Experience

We have been very pleased with Penrose Court Care Home. The staff are very caring and cannot do enough for the residents. The manager goes above and beyond. She is hands-on and is aware of anything that happens day to day. She takes an interest in everyone and the residents think very highly of her. The home is kept clean and tidy and generally, our relatives are happy with the meals. They enjoy all the craft and entertainment provided.

Reply from Mary Tolladay, Manager at Penrose Court Care Home

Thank you so much for these lovely and kind words. We will share this with our team.

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Review from P M (Friend of Resident) published on 8 January 2024 Submitted via Website
Overall Experience

My friend has spent a period of respite this month and I have been so impressed with the quality of care and activities provided to the residents. A really lovely atmosphere with lovely caring staff. I wouldn’t hesitate to place a family member in Penrose Court should they need a place in the future.

Reply from Mary Tolladay, Manager at Penrose Court Care Home

Thank you for your lovely response and we will share it with the team

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Review from K D (Husband of Resident) published on 13 December 2023 Submitted via Postal Card
Overall Experience

The culture at Penrose Court is excellent from the management downwards, efficient, kind, compassionate and respectful. I am embarrassed to give such high ratings but nothing else would be fair.

Reply from Mary Tolladay, Manager at Penrose Court Care Home

Thank you for your lovely comments and we will share with the team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 May 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

7 Bed Vacancies

Posted: 31 July 2026

Please do get in touch to discuss your care arrangements and to arrange a tour.

News (3) & Events (0)

News
  • 12 Jun 2026

    Residents, families and staff at Penrose Court Care Home enjoyed a heartwarming visit from the lovely alpacas from Corn Hill Alpacas, who brought plenty of smiles, laughter and gentle curiosity...

  • 12 Jun 2026

    Residents, families and staff at Penrose Court Care Home enjoyed a heartwarming visit from the lovely alpacas from Corn Hill Alpacas, who brought plenty of smiles, laughter and gentle curiosity...

  • 15 May 2026

    When RE first arrived at Penrose Court Care Home in December 2025, he was extremely unwell and required significant support. Following a hospital admission for pneumonia, sepsis and acute kidney...

Upcoming Events

There are no upcoming events for Penrose Court Care Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Penrose Court Care Home.

Accreditations

There are no accreditations posted yet for Penrose Court Care Home.

Meet the Team (20)

Daniel Grab
Daniel GrabJob Title:Home ManagerJoined: 2026

I am a registered general nurse with over 11 years of experience working across the UK health and social care sector. Throughout my career, I have held a variety of clinical and leadership roles, giving me a broad understanding of delivering high-quality, person-centred care. I have achieved my NVQ Level 5 in Leadership and Management for Health and Social Care (Children and Young People and Adults) and am also a qualified Mental Health First Aider.

I am passionate about providing outstanding care and supporting both residents and staff to thrive. For me, a successful day is one where I leave knowing that I have made a positive difference to the lives of our residents by helping them feel valued, supported, and empowered to live fulfilling lives.

What makes Penrose Court so special is its commitment to treating every resident as an individual. I am proud to work alongside a dedicated team who consistently go the extra mile to enhance both the quality of care we provide and the quality of life of everyone who calls Penrose Court home.

Roxy Marincean
Roxy MarinceanJob Title:Deputy Clinical ManagerJoined: 2022

Roxy is our Deputy Clinical Manager who started at Penrose Court at the beginning of May 2022 and is thoroughly enjoying her time here. Roxy has worked in the care sector for 15 years having started as a team leader.

Amy Truett
Amy TruettJob Title:Interim Deputy Manager & Senior NurseJoined: 2018

Amy started her career as a part-time carer, later moving to full-time roles at Hinchingbrooke and Biggleswade hospitals. She joined us at Penrose Court as a Registered General Nurse, and is highly satisfied every day looking after others, empathising with and empowering residents and other staff members. Amy was recently awarded a Bachelor of Science in Adult Nursing with First Class Honours and also received the Martin Foss Award, an annual award given to a final-year student in Nursing and Midwifery who has made the greatest contribution to the life of the Faculty of Health and Social Science. Amy has recently become a Senior Nurse here at Penrose Court.

Jade Edwards
Jade EdwardsJob Title:Registered General NurseJoined: 2018

Jade is one of our Registered General Nurses here at Penrose Court and joined when the home opened in 2018.

Having previously studied at Herts University, Jade completed a foundation degree and became a nursing associate. Jade then went straight into a top-up degree to become a qualified nurse. Recently qualifying at the end of last year, Jade has worked at Penrose Court since it opened as bank staff and is now full-time. Jade has been in the care industry for over 10 years, working in the community and other private care homes.

Joseph Obeng Addai
Joseph Obeng AddaiJob Title:Registered General NurseJoined: 2023

Joseph studied nursing in Ghana and got his license to practice as a registered nurse. Later moving to the UK and got registered with the UK Nmc as a UK RN. Joseph then joined Penrose Court in November 2023 and is happy to be with such an amazing and supportive team.

Smrita Thapa
Smrita ThapaJob Title:Registered General NurseJoined: 2023

Smrita has been with us here at Penrose Court since 2023. She started started her Nursing journey back in Nepal. She joined as at Penrose as a Senior Carer and she got her Pin. Smrita is now one of our Registered Nurses.

Ishara Asuramanage
Ishara AsuramanageJob Title:Registered General NurseJoined: 2023

Ishara started as a Healthcare Assistant with us in 2023 and in 2024 she received her Nurses pin and has now joined our team of wonderful nurses.

Michael Attiah
Michael AttiahJob Title:Registered General NurseJoined: 2024

Michael joined us here at Penrose Court in 2024, he came from Scotland to join our wonderful team.

Becca Grayson
Becca GraysonJob Title:Senior Care AssistantJoined: 2019
Becca is one of our Senior Carers here at Penrose Court. She joined Penrose back in 2019, straight after Sixth Form. Starting out as a carer, she has grown a lot at Penrose Court, completing a Level 2 NVQ and becoming a Senior Carer in February 2025.

Becca is also interested in doing her NVQ Level 3.

Alice Lewis
Alice LewisJob Title:Senior Care AssistantJoined: 2021

Alice is one of our Senior Carers here at Penrose Court, she has been with us since 2023.

Joby Kottackalparampil John
Joby Kottackalparampil JohnJob Title:Healthcare AssistantJoined: 2023

Joby is a Registered Nurse who qualified and then worked in India. In 2023, Joby relocated to the United Kingdom to work as a Healthcare Assistant at Penrose Court Care Home. He is dedicated to ensuring that residents receive exceptional care and support. Joby is a hardworking and courteous individual.

Kelsey Ashby
Kelsey AshbyJob Title:Healthcare AssistantJoined: 2025

Kelsey joined our Penrose Court Team in 2025. She works on our Dementia Floor and loves playing Bingo and Socialising with all the residents.

Susan Kimmance
Susan KimmanceJob Title:Activities CoordinatorJoined: 2025

With 14 years of experience in the care home sector, Susan’s passion for providing the highest standard of care to residents has never wavered. They feel privileged to be part of the warm and welcoming environment at Penrose Court and are proud to be a much-valued member of the team.

In February 2026, Susan decided to make a change and join our Activities Coordinators team.

Jay Spurgeon
Jay SpurgeonJob Title:Activities CoordinatorJoined: 2018

Hi, I am Jay. I am part of the activities team and I run Cut and Glow, our in-house salon here at Penrose Court.

I have been with Penrose since September 2018, just before it opened. I started as part of the care team and then transitioned into my current position. This is not my first time working in a care home as I have previously worked as an activities manager. This is the first salon I have run but I have been cutting hair for 38 years, I know I do not look old enough. I have held a number of jobs over the years, but they have all revolved around people as this has always been a passion. The best part of my job is interacting with the residents.

My passion for activities, particularly arts and crafts continues outside of work as I have my own crafting business. I also love spending time with my family, my favourite afternoons are spent watching Jurassic Park with my grandchildren.

Misty Moon
Misty MoonJob Title:Activities CoordinatorJoined: 2024

Misty joined our Activities Co-ordinator Team towards the end of 2024. She loves playing games with the residents and making them smile.

Susan Carr
Susan CarrJob Title:Domestic AssistantJoined: 2022

Sue started working at Penrose Court in January 2022. She is part of our great housekeeping team and she thoroughly enjoys her duties which can also include activities with the residents. Her favourite part of her day is building friendships with the residents. Sue considers it a privilege and a pleasure to work at Penrose Court.

Joann White
Joann WhiteJob Title:Domestic AssistantJoined: 2023

Jo joined us here at Penrose Court in August 2023. She is a part of our amazing Housekeeping team, helping keep the home clean for our wonderful Residents. Jo is very dedicated to her work and enjoys spending time and bonding with our Residents, always making them smile.

In Jo's spare time, she loves looking after her grandchildren and going camping.

Emily-May Niven
Emily-May NivenJob Title:ReceptionistJoined: 2024

Emily joined Penrose Court at the end of April 2024. She also works alongside the administrator helping with any additional Admin tasks. Emily has really enjoyed getting to know all the residents and forming a friendship with them and their family members.

Paul Clark
Paul ClarkJob Title:ReceptionistJoined: 2024

Paul is the weekend receptionist here at Penrose Court

Paul joined quite recently and has been here since the beginning of February but is often told by colleagues and residents alike that it seems like he’s been here for a lot longer. This is Paul’s first time working in the care environment but is finding it very enjoyable and rewarding.

Paul’s background hails from the Civil Service, where he took early retirement after spending over 30 years at the Department of Transport but wasn’t ready to give up and when this job came up it was a 3-minute commute from my home by foot. Paul is also a Magistrate for Hertfordshire and Bedfordshire since joining the bench in 2008 and the requirements here at Penrose Court allow Paul to continue making a difference to the local community.

Paul’s passion for making a difference to people is fully satisfied in this job by the interaction with the residents and their families.

Frances Greenhow
Frances GreenhowJob Title:Assistant ChefJoined: 2019

Frances has been with us at Penrose Court since 2019.

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