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Penrose Court Care Home

Delius Road, Biggleswade, Bedfordshire SG18 8UA
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I would recommend Penrose to anyone. Continue the good work all. With many thanksKay H(Daughter of Resident/Service User)
Penrose Court Care Home, Biggleswade
My mum has had the best care. Nothing is too much trouble. We enjoy a laugh with all the staffL D(Daughter of Resident/Service User)
Penrose Court Care Home, Biggleswade
I was impressed by the standard of care, kindness and efficiency of the staffA C(Respite Resident/Service User)
Penrose Court Care Home, Biggleswade

Penrose Court is a luxury care home situated in the charming market town of Biggleswade, offering tailored, high-quality care for older individuals.

This welcoming home provides a range of services, including residential, dementia, respite, and nursing care, all delivered in a comfortable, homelike setting.

The compassionate staff are committed to delivering the best care and support to each resident.

Penrose Court provides a wide range of engaging activities tailored to the...  

Care Provided by Penrose Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,550From £1,550
Residential Dementia CareFrom £1,650From £1,650
Nursing CareFrom £1,750From £1,750
Nursing Dementia CareFrom £1,750From £1,750

Nursing fee's plus FNC

Contact Penrose Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Daniel Grab (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Last Refurbishment: 2018
  • Number of floors: 3

Room Information

  • Single Rooms (61)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (61)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Parking

  • On site parking including disabled parking available.

Penrose Court Care Home Reviews (75)

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9.7

Penrose Court Care Home has a Review Score of 9.7 (9.739) out of 10, based on 24 reviews in the last 2 years. Over all time Penrose Court Care Home has 75 reviews.

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Showing 75 reviews matching selected criteria
Review from T B (Son of Resident) published on 28 March 2022 Submitted via Postal Card
Overall Experience

I am upset about not being able to visit my mother in the care home during Covid. In 2022, they stopped visits due to regulations to see my mum inside the home but they have an external visiting room that is screened off exactly so someone can still visit but no contact. I was told I can't even see her in their Covid-free (non-contact) visiting room.

Reply from Mary Tolladay, Manager at Penrose Court Care Home

Guidance for visiting is followed by advice from the Local Authority and Public Health England. This advice will vary depending on the current situation both locally and nationally.

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Review from Jackie W (Daughter-in-law of Resident) published on 13 July 2021 Submitted via Website
Overall Experience

Choosing the right care home to place a loved one is a very difficult and emotional decision to make. We chose Penrose Court as it came highly recommended and oh my did we get it so right, and that is every credit to the brilliant team there. The care is just amazing, it is such a tranquil and happy place. Everyone is so friendly. A massive thank you to all the staff.

Reply from Sylvia Duz, Home Manager at Penrose Court Care Home

Thank you so much for your lovely comments, these will be shared with the team and will be greatly appreciated.

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Review from Karen H (Resident / Service User) published on 29 June 2021 Submitted via Website
Overall Experience

My dad has been a resident since January 2020 following a respite placement as he was unable to continue to live in his home following a stroke, he has called it his home from that day. Penrose Court has been a second family to us and has given us support for dad. They go above and beyond to give dad the continuing care he deserves and as a family, we know he is cared for 100%. The staff are amazing on all levels and their main priority is my dad.

Reply from Sylvia Duz, Manager at Penrose Court Care Home

Thank you so much Karen for your very kind words, your compliments have been shared with the team.

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Review from J O (Husband of Resident) published on 13 November 2020 Submitted via Postal Card
Overall Experience
My wife was admitted to Penrose Court following a lengthy period in hospital and NHS respite. The hospital stay made her already chronic arthritis much worse and she is now immobile.

Since moving to Penrose her general health has improved greatly and she has been well looked after by a very caring team. We have nothing but praise for the staff and management during the current Covid crisis. Penrose offers a very friendly and professional atmosphere and have done everything possible to facilitate visits during Covid.

Reply from Azaad Saumtally, Manager at Penrose Court Care Home

It's been a pleasure having your wife in our midst and despite the pandemic, we are glad that you've kept well and have been able to visit. I'll pass on your wonderful praise for the staff team and hope your wife continues to make steady progress. Best regards from us all.

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Review from Charlotte M-J (Great-granddaughter of Resident) published on 18 September 2020 Submitted via Website
Overall Experience

This place is absolutely amazing for not only the residents but the family and friends too! Everything is so clean and tidy, and you are always welcomed with a smile! I’d like to take the opportunity to thank all of the staff for keeping our family and all residents safe during Covid-19.

Reply from Azaad Saumtally, Manager at Penrose Court Care Home
Thank you for praising the Staff for the on-going work in keeping the residents safe during the Covid-19 pandemic and I will pass this on to the team. Family and friends are important

for the residents' well-being and we value your contribution in making Penrose Court as amazing as it can be.

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Review from H S (Daughter of Resident) published on 14 September 2020 Submitted via Postal Card
Overall Experience

Penrose Court made my mother's respite a true delight. She came home happy and upbeat. She received a very high standard of care, and the staff made her feel very welcome and ensured she settled in with ease. She appears to have made new friends of both residents and staff, and eagerly awaits her next respite stay!

Reply from Azaad Saumtally, Manager at Penrose Court Care Home

Thank you for your feedback and I shall pass it to the staff team who enjoyed caring for your mother. It was a pleasure having your mother staying with us and I'm glad she enjoyed her short stay that had a positive impact on her well-being. We look forward to welcoming her for her next stay and our best regards to you all.

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Review from Tref G (Son of Resident) published on 17 August 2020 Submitted via Website
Overall Experience

Mixed reviews on Penrose Court. Staff are very friendly and the facilities themselves are fantastic, however, I'm not particularly impressed by the standard of care. In my opinion, this should be a lot better for a high-end facility. There were several times that I felt my father's personal hygiene was not attended to adequately - and on multiple occasions he was even dressed in other residents (ill-fitting) clothes. This is pretty basic stuff that I would expect a care home charging £1k+ a week to get right.

Reply from Azaad Saumtally, Home Manager at Penrose Court Care Home

Thank you for your comments and I am sorry to hear you are unhappy about some negative experiences at Penrose Court. I will feedback your experiences to improve our service and thank you for your kind words for the staff and positive feedback for the facilities and activities provided. Your Dad's...  

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Review from Kay H (Daughter of Resident) published on 1 June 2020 Submitted via Website
Overall Experience

My mum is currently at Penrose, and with comorbidities is being cared for with the highest respect and care. All staff have as I understand have ongoing training and are very well chosen. We are in difficult times, however the staff seem to be kind and considerate and currently are taking on a very large responsibility in addition to their usual jobs , simply because I cannot visit, see or help mum. We hear so much negativity about care homes, I just wish there was an organisation that all caring staff could join to feel supported. Carers do care, and it is not an easy job. I feel the staff also know and work with me on a personal basis very well, and I would recommend Penrose to anyone. Continue the good work all. With many thanks.

Reply from Azaad Saumtally, Manager at Penrose Court Care Home

Thank you so much for your kind words. We are more than happy to care for Mum particularly during this time.

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Review from S C S (Daughter of Resident) published on 28 February 2020 Submitted via Website
Overall Experience

The staff are caring and thoughtful and have made Mum feel very welcome since she became a resident last year. There is a varied and tasty menu and there are activities every day for the residents to enjoy. It is a large modern building with spacious, modern rooms with en-suite facilities, with a pleasant, friendly atmosphere. Mum is very happy and all the family enjoy visiting. The home is only let down in the summer on very hot days when Mum's room can be a little bit too warm and stuffy. There is air conditioning in the lounges, and it is a shame it couldn't have been installed in all the rooms. This is a small gripe as apart from this Penrose is excellent.

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Review from S D (Wife of Resident) published on 28 February 2020 Submitted via Postal Card
Overall Experience

Generally, the care and patience shown by the staff are outstanding. My main concern is the number of falls my husband has had, mainly unwitnessed, necessitating visits to A&E, due to the anti-coagulant medication. I feel he needs more regular checks, especially at night, as he is mostly unable to remember to use his alarm.

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Review from S H (Daughter-in-law of Resident) published on 28 February 2020 Submitted via Postal Card
Overall Experience

I think the care/support that all staff give my father in law is excellent. The staff are always friendly and helpful to visitors and residents.

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Review from S M (Friend of Resident) published on 1 January 2020 Submitted via Postal Card
Overall Experience

A very click team of staff. Everything spotless and extremely well run. My friend is more than happy with the superb standard of care he is receiving.

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Review from S M (Stepdaughter of Resident) published on 1 January 2020 Submitted via Postal Card
Overall Experience

My dad has had the best care ever. From the minute he went in to today. He is a different man. Happy, content and a lot better in himself. All staff should be proud.

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Review from A L (Sister of Resident) published on 24 June 2019 Submitted via Postal Card
Overall Experience

Care is consistently good, food is good and prepared on the premises one of the best homes I have seen.

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Review from J M (Resident / Service User) published on 21 May 2019 Submitted via Postal Card
Overall Experience

For a new venture, it was extremely well run and lovely staff. Whenever there was a problem or issue, it was dealt with promptly. I was made to feel welcome.

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No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 May 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

7 Bed Vacancies

Posted: 31 July 2026

Please do get in touch to discuss your care arrangements and to arrange a tour.

News (3) & Events (0)

News
  • 12 Jun 2026

    Residents, families and staff at Penrose Court Care Home enjoyed a heartwarming visit from the lovely alpacas from Corn Hill Alpacas, who brought plenty of smiles, laughter and gentle curiosity...

  • 12 Jun 2026

    Residents, families and staff at Penrose Court Care Home enjoyed a heartwarming visit from the lovely alpacas from Corn Hill Alpacas, who brought plenty of smiles, laughter and gentle curiosity...

  • 15 May 2026

    When RE first arrived at Penrose Court Care Home in December 2025, he was extremely unwell and required significant support. Following a hospital admission for pneumonia, sepsis and acute kidney...

Upcoming Events

There are no upcoming events for Penrose Court Care Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Penrose Court Care Home.

Accreditations

There are no accreditations posted yet for Penrose Court Care Home.

Meet the Team (20)

Daniel Grab
Daniel GrabJob Title:Home ManagerJoined: 2026

I am a registered general nurse with over 11 years of experience working across the UK health and social care sector. Throughout my career, I have held a variety of clinical and leadership roles, giving me a broad understanding of delivering high-quality, person-centred care. I have achieved my NVQ Level 5 in Leadership and Management for Health and Social Care (Children and Young People and Adults) and am also a qualified Mental Health First Aider.

I am passionate about providing outstanding care and supporting both residents and staff to thrive. For me, a successful day is one where I leave knowing that I have made a positive difference to the lives of our residents by helping them feel valued, supported, and empowered to live fulfilling lives.

What makes Penrose Court so special is its commitment to treating every resident as an individual. I am proud to work alongside a dedicated team who consistently go the extra mile to enhance both the quality of care we provide and the quality of life of everyone who calls Penrose Court home.

Roxy Marincean
Roxy MarinceanJob Title:Deputy Clinical ManagerJoined: 2022

Roxy is our Deputy Clinical Manager who started at Penrose Court at the beginning of May 2022 and is thoroughly enjoying her time here. Roxy has worked in the care sector for 15 years having started as a team leader.

Amy Truett
Amy TruettJob Title:Interim Deputy Manager & Senior NurseJoined: 2018

Amy started her career as a part-time carer, later moving to full-time roles at Hinchingbrooke and Biggleswade hospitals. She joined us at Penrose Court as a Registered General Nurse, and is highly satisfied every day looking after others, empathising with and empowering residents and other staff members. Amy was recently awarded a Bachelor of Science in Adult Nursing with First Class Honours and also received the Martin Foss Award, an annual award given to a final-year student in Nursing and Midwifery who has made the greatest contribution to the life of the Faculty of Health and Social Science. Amy has recently become a Senior Nurse here at Penrose Court.

Jade Edwards
Jade EdwardsJob Title:Registered General NurseJoined: 2018

Jade is one of our Registered General Nurses here at Penrose Court and joined when the home opened in 2018.

Having previously studied at Herts University, Jade completed a foundation degree and became a nursing associate. Jade then went straight into a top-up degree to become a qualified nurse. Recently qualifying at the end of last year, Jade has worked at Penrose Court since it opened as bank staff and is now full-time. Jade has been in the care industry for over 10 years, working in the community and other private care homes.

Joseph Obeng Addai
Joseph Obeng AddaiJob Title:Registered General NurseJoined: 2023

Joseph studied nursing in Ghana and got his license to practice as a registered nurse. Later moving to the UK and got registered with the UK Nmc as a UK RN. Joseph then joined Penrose Court in November 2023 and is happy to be with such an amazing and supportive team.

Smrita Thapa
Smrita ThapaJob Title:Registered General NurseJoined: 2023

Smrita has been with us here at Penrose Court since 2023. She started started her Nursing journey back in Nepal. She joined as at Penrose as a Senior Carer and she got her Pin. Smrita is now one of our Registered Nurses.

Ishara Asuramanage
Ishara AsuramanageJob Title:Registered General NurseJoined: 2023

Ishara started as a Healthcare Assistant with us in 2023 and in 2024 she received her Nurses pin and has now joined our team of wonderful nurses.

Michael Attiah
Michael AttiahJob Title:Registered General NurseJoined: 2024

Michael joined us here at Penrose Court in 2024, he came from Scotland to join our wonderful team.

Becca Grayson
Becca GraysonJob Title:Senior Care AssistantJoined: 2019
Becca is one of our Senior Carers here at Penrose Court. She joined Penrose back in 2019, straight after Sixth Form. Starting out as a carer, she has grown a lot at Penrose Court, completing a Level 2 NVQ and becoming a Senior Carer in February 2025.

Becca is also interested in doing her NVQ Level 3.

Alice Lewis
Alice LewisJob Title:Senior Care AssistantJoined: 2021

Alice is one of our Senior Carers here at Penrose Court, she has been with us since 2023.

Joby Kottackalparampil John
Joby Kottackalparampil JohnJob Title:Healthcare AssistantJoined: 2023

Joby is a Registered Nurse who qualified and then worked in India. In 2023, Joby relocated to the United Kingdom to work as a Healthcare Assistant at Penrose Court Care Home. He is dedicated to ensuring that residents receive exceptional care and support. Joby is a hardworking and courteous individual.

Kelsey Ashby
Kelsey AshbyJob Title:Healthcare AssistantJoined: 2025

Kelsey joined our Penrose Court Team in 2025. She works on our Dementia Floor and loves playing Bingo and Socialising with all the residents.

Susan Kimmance
Susan KimmanceJob Title:Activities CoordinatorJoined: 2025

With 14 years of experience in the care home sector, Susan’s passion for providing the highest standard of care to residents has never wavered. They feel privileged to be part of the warm and welcoming environment at Penrose Court and are proud to be a much-valued member of the team.

In February 2026, Susan decided to make a change and join our Activities Coordinators team.

Jay Spurgeon
Jay SpurgeonJob Title:Activities CoordinatorJoined: 2018

Hi, I am Jay. I am part of the activities team and I run Cut and Glow, our in-house salon here at Penrose Court.

I have been with Penrose since September 2018, just before it opened. I started as part of the care team and then transitioned into my current position. This is not my first time working in a care home as I have previously worked as an activities manager. This is the first salon I have run but I have been cutting hair for 38 years, I know I do not look old enough. I have held a number of jobs over the years, but they have all revolved around people as this has always been a passion. The best part of my job is interacting with the residents.

My passion for activities, particularly arts and crafts continues outside of work as I have my own crafting business. I also love spending time with my family, my favourite afternoons are spent watching Jurassic Park with my grandchildren.

Misty Moon
Misty MoonJob Title:Activities CoordinatorJoined: 2024

Misty joined our Activities Co-ordinator Team towards the end of 2024. She loves playing games with the residents and making them smile.

Susan Carr
Susan CarrJob Title:Domestic AssistantJoined: 2022

Sue started working at Penrose Court in January 2022. She is part of our great housekeeping team and she thoroughly enjoys her duties which can also include activities with the residents. Her favourite part of her day is building friendships with the residents. Sue considers it a privilege and a pleasure to work at Penrose Court.

Joann White
Joann WhiteJob Title:Domestic AssistantJoined: 2023

Jo joined us here at Penrose Court in August 2023. She is a part of our amazing Housekeeping team, helping keep the home clean for our wonderful Residents. Jo is very dedicated to her work and enjoys spending time and bonding with our Residents, always making them smile.

In Jo's spare time, she loves looking after her grandchildren and going camping.

Emily-May Niven
Emily-May NivenJob Title:ReceptionistJoined: 2024

Emily joined Penrose Court at the end of April 2024. She also works alongside the administrator helping with any additional Admin tasks. Emily has really enjoyed getting to know all the residents and forming a friendship with them and their family members.

Paul Clark
Paul ClarkJob Title:ReceptionistJoined: 2024

Paul is the weekend receptionist here at Penrose Court

Paul joined quite recently and has been here since the beginning of February but is often told by colleagues and residents alike that it seems like he’s been here for a lot longer. This is Paul’s first time working in the care environment but is finding it very enjoyable and rewarding.

Paul’s background hails from the Civil Service, where he took early retirement after spending over 30 years at the Department of Transport but wasn’t ready to give up and when this job came up it was a 3-minute commute from my home by foot. Paul is also a Magistrate for Hertfordshire and Bedfordshire since joining the bench in 2008 and the requirements here at Penrose Court allow Paul to continue making a difference to the local community.

Paul’s passion for making a difference to people is fully satisfied in this job by the interaction with the residents and their families.

Frances Greenhow
Frances GreenhowJob Title:Assistant ChefJoined: 2019

Frances has been with us at Penrose Court since 2019.

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