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These prices are only a guideline, please contact Mapleton Court Care Home to find out the exact price for your requirements.
Mapleton Court Care Home has a Review Score of 8.6 (8.575) out of 10, based on 4 reviews in the last 2 years.
Over all time Mapleton Court Care Home has 17 reviews.
Thank you for your wonderful review which I will pass on to all the staff.
It is heartwarming to hear that we are delivering a service that offers not only great care to our service users but peace of mind to relatives.
It’s important that carers too can have time to relax and recoup.
Thank you again.
Thank you for the lovely review, we are delighted that you are happy with the care and the facilities. We pass your compliments on to the staff.
Thank you for the very positive review, we are pleased that despite Mum's progression in her behaviours that staff can continue to respond and care for her in a positive way.
As you are aware activities and service user involvement play a big part in the aims of the care home and it is nice that this is recognised.
Thank you for the very kind and very positive review, we are delighted that your dad was settled and happy with the care provided to him by the staff. It is also delightful when we feel we have given support to relatives as well.
To hear that someone has had a great stay and would be happy to return again reassures us that we are providing a good level of care and support.
We look forward to seeing Dad for his next respite stay.
We are delighted to have helped! It has been a difficult time for everyone during the pandemic and especially hard if you have to place a loved one in a care environment. Mum has settled in so well and adapted to her new home, especially the activities she has been doing. We will continue our drive to deliver excellent levels of care and a safe and comfortable environment
Thank you for the review
Thank you so much for the lovely and very positive review. We are all so delighted that we are able to deliver a service that you feel is of a high standard and that meets your relative's needs, we will not rest on our laurels but keep pushing on for better and better care and facilities.
Thank you for your review, we are delighted that you have taken the time to review our care home and that both your relatives and your experience of the care home was such a good one. The care home works hard to ensure that all service users experience is a good one.
It is very disappointing to read this review.
It is concerning that given the level of complaint and concern that no issues were raised with the home or governing bodies at any time.
The service users stay was fairly short and in the midst of a pandemic, visiting internally was not permitted and we do understand that the reviewer found it very difficult to comply with this, meaning staff had to address her presence in the building with her on more than one occasion. This may go some way to explaining her unhappiness with staff.
The care staff show care and compassion and I will support them as a care group fully.
In October the home had a CQC inspection which confirmed that our facilities are clean, safe, our rating with CQC is Good in care safety, effectiveness and well-lead.
We would be happy to discuss this review with the reviewer personally, we extend again our sympathies to the reviewer.
Thank you for the very positive review. Mapleton Court is working hard to deliver the very best of services to our clients and their families and friends.
Since being taken over by Mapleton Court Care Group Funding for community initiatives is in place and the homes appearance and the very positive responses from service users and relatives evidences a new phase in the home's development.
Mapleton Court, was taken over by Mapleton Court Care Group in the middle of last year, the comments in this review relate to a time prior to this. Mapleton Court is striving to deliver a very safe, happy and well-managed environment for its clients, we hope that relatives will reflect the very positive changes in our up and coming quality survey.
The Review Score of 8.6 (8.575) out of 10 for Mapleton Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
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