Lavender Fields

High Street, Seal, Sevenoaks, TN15 0AE
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8.9 49 Reviews
  • Lavender Fields, Sevenoaks
Lavender Fields care home in Seal, Sevenoaks is a modern care home in the leafy area of Seal village, and one of the top rated not-for-profit care homes in Sevenoaks (carehome.co.uk).

The home delivers award-winning residential care and dementia care in a purpose-built space designed with residents’ needs in mind.

At Lavender Fields, residents enjoy beautiful décor and first-class facilities including cinema room, physio room, hairdresser salon, activity room, spacious lounges and dining rooms. All bedrooms are ample, comfortable and beautifully furnished, and all come with an en-suite wetroom.

Part of the leading care charity Greensleeves Care, along with award-winning 24-hour residential, dementia and respite care, residents and families at Lavender Fields also enjoy:

•        Home for Life financial assurance – whereby a resident will never be asked to leave in the event their funds run out
•        6-week no-obligation trial, to get to know the home before committing longer-term
•        Superior quality and not-for-profit values, as part of a top 20 care home group in the country

Call the team today to discuss your care needs and book your no-obligation visit.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £2003 – £2254
  • Self-Funded Residential Dementia Care: £2178 – £2438
  • RESPITE Self-Funded Residential Care: £2003 – £2254
  • RESPITE Self-Funded Residential Dementia Care: £2178 – £2438

Fees are set based on the specific care needs of each individual. Fees come with Greensleeves Care's unique Home for Life financial assurance and, as a not-for-profit home, every penny goes towards high-quality care, never shareholders. Give the home a call today for more details.

These prices are only a guideline, please contact Lavender Fields to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Emma Hedger (Acting Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (75)
  • Single Rooms with Ensuite Wet Room (74)

Lavender Fields Reviews (49)

8.9

Lavender Fields has a Review Score of 8.9 (8.887) out of 10, based on 13 reviews in the last 2 years.
Over all time Lavender Fields has 49 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Lavender Fields
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Total of 49, showing 1-20
Review from K D (Nephew of Resident) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My contact with Lavender Fields has been for the past 3 years. In the past 2 years there has been several temp managers. I have seen several members of staff arrive and depart during this period. 3 months ago a new manager was appointed. It now appears that a period of stability has commenced which
is reassuring especially with the closure of a home nearby. I would like to thank all of the staff at the home who always have been so kind and considerate for my relative despite the changes and challenges it is really appreciated. I just hope that the senior management recognise and support their fantastic staff.
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Review from A W (Daughter of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been in Lavender Fields for nearly five years and we have not had any complaints about her care. The staff on her floor have all been caring to her and friendly with us. There seems to have been a lot of problems in setting a permanent head of the home but hopefully the latest will be
good. There have also been some problems with paying the bills but they seem to be satisfactory now.
Reply from Rachel Dadwa-as, General Home Manager at Lavender Fields

Thank you so much for your kind and thoughtful review. I'm the new Home Manager here at Lavender Fields, and I truly appreciate you taking the time to share your experience.It's lovely to hear that your mother has been well cared for over the past five years and that our team has been both caring towards her and welcoming to your family. Feedback like yours means a great deal to us, as it reflects the dedication of our staff and the strong relationships we aim to build with residents and their loved ones.I'm also glad to hear that the recent matters with billing have been resolved to your satisfaction. Please know that we're always here to support you and ensure everything runs smoothly.Thank you again for your continued trust and support.

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Review from L A (Guardian of Resident) published on 14 July 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
I'm am disappointed at the level of care given to my relative. There is no consistency in care a large turn over of staff. Pore and non existent management, no explanations as to high turnover of management. My relative has been in this care come for 2 1/2 years and has spent over £300k on care. We
were told when she entered the home it was a home for life however this is NOT the case. After a stay in hospital due to negligence of staff she has been refused return. Management still a week later have provided no explanation or will even engage with us. All her things are in her room. They are only interested in your money. On the surface it's lovely but they really don't care. Residents are just a cash cow. Avoid at all costs. It's a shame only a bad review will actually get a phone call from management.
Reply from Devon Baker, Divisional Support Manager at Lavender Fields

Dear L A,Thank you for sharing your thoughts. Your loved one was an important part of our community and we appreciate how hard this has been.We understand and share your frustration with the hospital discharge. While we aimed to act quickly, the process was disjointed. We're truly sorry for the added stress and have taken steps to prevent this happening again.We were saddened that, after reassessment, we could no longer safely welcome your relative back. As discussed with you, she now requires nursing care we're not registered to provide.Our 'Home for Life' is a financial assurance and applies when a resident's funding runs out. Please accept our apologies if this was ever unclear.We hear your concerns about staffing. We are pleased we now have a strong General Manager in post and continue to strengthen our team.Though this wasn't the ending any of us wanted, we hope that the earlier moments of care remain meaningful.Please let us know if you'd like to talk further.

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Review from W H (Daughter-in-law of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our experience with staff has found them caring supportive and friendly. Their tasks carried out efficiently but making sure dignity of resident and comfort are at maximum. They listen and take on board any information we have given to help them converse or understand mum's speech. Any questions we
have had have been answered.
Reply from Devon Baker, Divisional Support Manager at Lavender Fields

Thank you for taking the time to post your review, and we are delighted that your experience has been so positive. Our dedicated staff team take pride in supporting our residents and their families with professionalism, warmth and above all a passion for care. Your feedback and appreciation really does matter to all of us.

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Review from M M (Husband of Resident) published on 13 May 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Sorry to say, I would not recommend this home in any way, shape or form.
When visiting relatives suggest check personal hygiene such as fingernails, teeth and smell. A requested care plan for hydration should be adhered to as should the correct administration of medication. If the resident has difficulty
with swallowing as my wife did surely food can be blended and resident encouraged to eat and drink rather than relatives sent out to shops to purchase pots of yoghurt and cream. I would suggest proper care was non-existent. Clothing and other items went missing. And despite numerous reminders in writing, the clothing was never found or returned. There was bullying in the home and mobility aids were unavailable; there was a distinct unfriendly atmosphere.
Reply from Steve Farmery-Vigus, Home Manager at Lavender Fields

We are sorry not to have met your expectations during your wife's recent stay. The feedback we receive in the main is very positive, however we value all feedback as it allows for continuous learning and improvement, so thank you.While we frequently engaged during your wife's stay, we would welcome the opportunity to meet again or discuss further how we might have improved your experience. Our aim is to provide the highest standards of care for all residents at Lavender Fields whether their stay is for respite, or it is becoming their new home. I recognise you do not feel we got everything right for your wife, however we are frequently commended for our welcoming environment, excellent facilities and the provision of stimulating and engaging activities in and around the home. Perhaps most importantly, recognition is received for the dedication and standard of care provided by our staff team. That your experience of this was not as expected is disappointing for all. Please contact us.

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Review from Gary R (Son of Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother had been at Lavender Fields for just over a year. The staff made her very comfortable and as she came to the end of her life they showed enormous affection and care. I cannot express sufficiently how impressed I was. My mother was aged 100 at the time of her passing.
Reply from Devon Baker, Divisional Support Manager at Lavender Fields

Thank you very much for your review of our home, it was our privilege to care for your mother and we are delighted that you were happy with the service provided by our team.

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Review from Paul M (Son of Resident) published on 2 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home arranged for my elderly mother to visit her elder sister in another care home; arranging transport and day care. They hadn't been able to see each other for several years and without the care and support of Lavender Fields this would not have been possible.
My mum has settled into Lavender
Fields very easily and the care provided is exceptional. The staff are always available to assist residents and to help relatives with queries and understanding of the care system.
It is a beautiful care home, with a range of activities and caring staff.
I would highly recommend it.
Reply from Femi Shoyombo, General Manager at Lavender Fields

Dear Paul, thank you so much for your wonderful comment. We are so pleased that we could be of support with your mother's reuniting with her sister and the joy this has brought to the family. I will ensure to share your comment with the staff team.

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Review from D W (Daughter of Resident) published on 28 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We recently had to say goodbye to our lovely mum, shortly before her 103rd birthday, after five years and eight months living in Lavender Fields. Having had a stroke at 97 and the subsequent sale of her beloved house, Mum was really not happy to find herself at Lavender Fields. However, nothing was
too much in order to make Mum feel at home, in her own lovely room, with her own possessions. She gradually adjusted, enjoying the companionship, meals, activities, hairdresser, manicure, FaceTime on her tablet and her visitors. We found the occasional management/relatives meetings to be very useful. The new management is a positive improvement. There are too many wonderful carers to mention individually, save to say that Mum's care, particularly in the latter months was exceptional. Mum was very closely monitored in those last few weeks, and treated with loving care, dignity, compassion and understanding. We are so grateful and we thank you all. We made the right choice with Lavender Fields.
Reply from Femi Shoyombo, General Manager at Lavender Fields

We thank you so much for the kind compliments. We also would like to say a big thank you for letting us be part of your mother's life. We feel privileged.

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Review from R B (Son of Resident) published on 24 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother lived in Lavender Fields for the last 8 months of her life. Once settled she never complained of care, comfort, and those looking after her. She left her home at age 103, I could no longer except she was safe there. I never had any regrets introducing her to Lavender Fields the whole setup.
She did not make life easy for the staff at first naturally she ended up loving them all. I have nothing but thanks and the dignity she was shown when she peacefully went to sleep in her chair was a credit to all involved. Thank you all.
Reply from Devon Baker, Divisional Support Manager at Lavender Fields

Thank you for your review. We are delighted that we were able to be the home that your mother needed and to live up to your expectations and her wishes for her care towards the end of her life.

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Review from D D (Friend of Resident) published on 23 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since Covid I feel that the opportunities for trips out (even short walks) have disappeared. The food on offer every day can be good to very poor, consistency is needed here as with good ingredients recipes can be easily made to be tasty and appetising. The lack of permanent staff and a manager is unsettling
and use of agency staff does not allow residents to build relationships.
Reply from Devon Baker, Divisional Support Manager at Lavender Fields

Thank you for your review, we are sorry that aspects of the service we provide are not meeting your expectations. We are very actively recruiting for care staff and for the role of General Manager, and at all times we have had an experienced manager at an appropriately senior level overseeing the home. We were recently joined by our new Activities Coordinator, and offering our residents more opportunities to go out for trips is a top priority. Our Support Services Manager is working closely with the Activities and Catering teams, along with support from homes and head office staff, to develop these hugely important aspects of our service which have so much impact on residents' quality of life.

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Review from L B (Brother-in-law of Resident) published on 1 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were so relieved when Lavender Fields accepted my sister-in-law, she had come from another care home where she had some horrific injuries. She was greeted with open arms by the caring staff.
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Review from N H (Daughter of Resident) published on 27 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mother has and continues to receive is exceptional. The staff are amazing and treat my mother with such care and compassion. Nothing is too much trouble and she enjoys being looked after, well fed, and having company. My mother is safe and at peace knowing there is always someone there to
help her. I cannot recommend Lavender Fields enough.
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Review from M H (Daughter of Resident) published on 26 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the care exceptional. My mother has been in Lavender Fields for 2 years and I am very happy with the care and we have had some challenging situations.
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Review from S G (Son of Resident) published on 14 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's hard to have confidence in care looking after your loved one (especially after the horrific events my mother suffered in her last care home.)
But I am thrilled to share my heartfelt appreciation for the incredible care now being provided to my mum at Lavender Fields their care and compassion have
helped all of us so much.
The care and compassion shown to all of the residents by all the amazing staff a Lavender Fields is fantastic.
The residents are safe and treated with dignity at all times
The home itself is an amazing place equipped with all the facilities needed.
The care team keep me updated all the time on how my mum is doing and my mum now feels safe and at home there.
There are plenty of activities laid on for the residents.
While visiting my mum in Lavender Fields we always feel loved and welcomed by all of the staff who do anything they can help to support my mum and her family.
Many thanks to all of the amazing staff at Lavender Fields.
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Review from Ann G (Wife of Resident) published on 16 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the attention my husband receives. I do not have much cause to speak to management as the care staff responds to everything I need. Very high standard.
Reply from Vivian Laurent, General Manager at Lavender Fields

Thank you for your review. We greatly appreciate your feedback and kind words.

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Review from H G (Daughter of Resident) published on 16 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are friendly and caring. The rooms and corridors are always clean and airy. There is a good range of activities for residents, although a few more regular outings for residents would be very beneficial. The food is excellent - varied, nutritious and very tasty. Safety measures for handling
residents are adhered to and most residents appear to be settled, comfortable and contented in spite of their many and varied conditions. The balconies/terraces need some attention but I gather this is being looked into once the weather improves.
Reply from Vivian Laurent, General Manager at Lavender Fields

Thank you for your review. We greatly appreciate your feedback and kind words. We will pass your feedback on to all staff.

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Review from Christine Z (Daughter of Resident) published on 16 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both my mother and father joined Lavender Fields in April. It was a huge transition for them after 70 years in the family home and still independent into their 90s. We, therefore, looked at many homes for their suitability, and Lavender Fields was instantly our choice.
Reply from Vivian Laurent, General Manager at Lavender Fields

Thank you for your review. We greatly appreciate your feedback and kind words.

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Review from Mandy M (Daughter-in-law of Resident) published on 16 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found this residential home wonderful. On every visit, we have been warmly welcomed. The staff on the second floor are lovely and have been very helpful to us and the residents. I found the food to be tasty and always enjoy joining my mother-in-law for lunch. The home is clean, bright and comfortable,
and I would love to be able to live here when the time is right!
Reply from Vivian Laurent, General Manager at Lavender Fields

Thank you for your review. We greatly appreciate your feedback and kind words. We will pass your feedback on to all staff.

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Review from David M (Son of Resident) published on 16 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has only been a resident for three months, but I have been very impressed by Lavender Fields. The environment is safe and spotlessly clean. The staff are wonderful, friendly and open but thoroughly professional. I would recommend it to anyone.
Reply from Vivian Laurent, General Manager at Lavender Fields

Thank you for your review. We greatly appreciate your feedback and kind words. We will pass your feedback on to all staff.

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Review from Kevin P (Son of Resident) published on 26 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We feel so lucky to have found Lavender Fields for my mother, she has been there now for two years and we cannot speak highly enough of the staff, facilities and care that has been given to her especially with the unforeseen circumstances that has gripped us all in this last year. The entertainment
programmes and communication with relatives has been first class and a credit to the health care industry.
Reply from Karen Cooper, Home Manager at Lavender Fields

Thank you for your review. We greatly appreciate your feedback and kind words.

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Current Review Score: 8.9 (8.887)

Overview of Review Score

The Review Score of 8.9 (8.887) out of 10 for Lavender Fields is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.154 for Lavender Fields is calculated as follows: ( (100 Excellents x 5) + (24 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) + (21 Very Poors x 1) ) ÷ 156 Ratings = 4.154
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.733 Points relating to the number of positive Reviews for Lavender Fields is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15. 11 Positive Reviews ÷ 15 = 0.733
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Jun 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (4)

Gary

Gary

Job Title: Maintenance Joined: 2018

I enjoy the family atmosphere at Lavender Fields. I’m always around
to help arrange bedrooms when our new residents move in whether it’s
to hang a shelf or favourite picture. When I’m not at work I enjoy fishing and spending time with my family.

Marianna

Marianna

Job Title: Senior Carer Joined: 2018

I love working at Lavender Fields and have worked in care for 13 years now.
What makes my job great is seeing the residents are happy and when I
can put a smile on their faces. My hobbies are riding my bike and going to the gym.

Claire

Claire

Job Title: Receptionist Joined: 2018

I enjoy the daily contact with residents and their relatives, hopefully people see me as a happy face on reception when they enter the home. Away from home I embrace family life and my daughter always keep me busy, when I do get to enjoy some me time I like going to the cinema.

Ian

Ian

Job Title: Chef Joined: 2019

I am massively passionate about cooking and healthy eating, I’ve
always promoted good nutritious healthy food. I really enjoy talking to
the residents and including them in my meal choices for the home. I have a great young team who really enjoy the hustle and bustle of a busy kitchen. In my spare time I enjoy flying aeroplanes and helicopters.

Frequently Asked Questions about Lavender Fields

What types of Care is Lavender Fields registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Lavender Fields have?

There are 75 Single Rooms.

What are the Facilities & Services at Lavender Fields?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lavender Fields to the centre of Sevenoaks?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lavender Fields to verify any information. View our terms and conditions. Lavender Fields has an Enhanced Service - more info.