Lavender Fields

My mother had been at Lavender Fields for just over a year. The staff made her very comfortable and as she came to the end of her life they showed enormous affection and care. I cannot express sufficiently how impressed I was. My mother was aged 100 at the time of her passing.

I would highly recommend it.

We recently had to say goodbye to our lovely mum, shortly before her 103rd birthday, after five years and eight months living in Lavender Fields. Having had a stroke at 97 and the subsequent sale of her beloved house, Mum was really not happy to find herself at Lavender Fields. However, nothing was too much in order to make Mum feel at home, in her own lovely room, with her own possessions. She gradually adjusted, enjoying the companionship, meals, activities, hairdresser, manicure, FaceTime on her tablet and her visitors. We found the occasional management/relatives meetings to be very useful. The new management is a positive improvement. There are too many wonderful carers to mention individually, save to say that Mum's care, particularly in the latter months was exceptional. Mum was very closely monitored in those last few weeks, and treated with loving care, dignity, compassion and understanding. We are so grateful and we thank you all. We made the right choice with Lavender Fields.

My Mother lived in Lavender Fields for the last 8 months of her life. Once settled she never complained of care, comfort, and those looking after her. She left her home at age 103, I could no longer except she was safe there. I never had any regrets introducing her to Lavender Fields the whole setup. She did not make life easy for the staff at first naturally she ended up loving them all. I have nothing but thanks and the dignity she was shown when she peacefully went to sleep in her chair was a credit to all involved. Thank you all.

Since Covid I feel that the opportunities for trips out (even short walks) have disappeared. The food on offer every day can be good to very poor, consistency is needed here as with good ingredients recipes can be easily made to be tasty and appetising. The lack of permanent staff and a manager is unsettling and use of agency staff does not allow residents to build relationships.

We were so relieved when Lavender Fields accepted my sister-in-law, she had come from another care home where she had some horrific injuries. She was greeted with open arms by the caring staff.

The care my mother has and continues to receive is exceptional. The staff are amazing and treat my mother with such care and compassion. Nothing is too much trouble and she enjoys being looked after, well fed, and having company. My mother is safe and at peace knowing there is always someone there to help her. I cannot recommend Lavender Fields enough.

Many thanks to all of the amazing staff at Lavender Fields.

I am very happy with the attention my husband receives. I do not have much cause to speak to management as the care staff responds to everything I need. Very high standard.

The staff are friendly and caring. The rooms and corridors are always clean and airy. There is a good range of activities for residents, although a few more regular outings for residents would be very beneficial. The food is excellent - varied, nutritious and very tasty. Safety measures for handling residents are adhered to and most residents appear to be settled, comfortable and contented in spite of their many and varied conditions. The balconies/terraces need some attention but I gather this is being looked into once the weather improves.

Both my mother and father joined Lavender Fields in April. It was a huge transition for them after 70 years in the family home and still independent into their 90s. We, therefore, looked at many homes for their suitability, and Lavender Fields was instantly our choice.

I have found this residential home wonderful. On every visit, we have been warmly welcomed. The staff on the second floor are lovely and have been very helpful to us and the residents. I found the food to be tasty and always enjoy joining my mother-in-law for lunch. The home is clean, bright and comfortable, and I would love to be able to live here when the time is right!

Mum has only been a resident for three months, but I have been very impressed by Lavender Fields. The environment is safe and spotlessly clean. The staff are wonderful, friendly and open but thoroughly professional. I would recommend it to anyone.

We feel so lucky to have found Lavender Fields for my mother, she has been there now for two years and we cannot speak highly enough of the staff, facilities and care that has been given to her especially with the unforeseen circumstances that has gripped us all in this last year. The entertainment programmes and communication with relatives has been first class and a credit to the health care industry.

My lovely mum has been in Lavender Fields for two years now. It is a wonderful environment with staff who are not only caring but go beyond the call of duty and embrace us into their family. Over the past year, during Covid, they have made sure we are all kept informed, and we have relied on them in our absence. I don’t think any of us really know the extent of the work they have had to do. Thank you from the bottom of my heart. That 100th Birthday party was spectacular. Special thanks to the team and the leader of this extraordinary team and everyone else behind the scenes. We salute you.

Lavender Fields is amazing from facilities to staff. I cannot recommend them more highly to anyone. I have never questioned whether leaving my grandmother is their care was the right decision because it so obviously was. A real 'home' with staff dedicated to a quality of care that cannot be exaggerated.

My mother has been a resident of Lavender Fields for over a year, and my brother and I cannot fault them for anything. The staff are fantastic; dedicated and have a genuine fondness for Mum and the other residents. They are also friendly to my brother and me when we visit. We cannot see how Mum could be better cared for. Amazing place.

We are so happy with the care that our mother is receiving at Lavender Fields. She is so happy and says how much she loves it. The home is beautiful and everywhere is spotlessly clean. Mum enjoys the different activities that are organised - there always seems to be something going on! The staff are very warm and welcoming and are always happy to talk and update us on how Mum is getting on. This was particularly supportive when she first went into the home and we were worried about the transition. There is a weekly email keeping us up to date with what is going on and the activities that Mum can take part in. We have been lucky that Lavender Fields has been able to keep visits going in various forms and it is lovely now that I can visit Mum in her room and hold her hand. I would highly recommend Lavender Fields.

Thank you, thank you, thank you! To everyone involved in welcoming our mum and dad to Lavender Fields, you have been amazing. From the moment we spoke to the family liaison manager we knew we had picked the right place. So efficient, so welcoming, so friendly and patient. Nothing has been too much trouble. One member of staff is wonderful and just makes everything happen. Another was lovely and whose patience personified moving furniture and putting up their seven large paintings and a new kings size bed in their beautiful room. A staff member who runs the floor has made sure everything runs like clockwork. My parents were buzzing with excitement, twenty out of twenty they gave us on their first night in the home. We can’t thank you enough, your whole philosophy of treating people as individuals and the special care you give every resident really shines through. Well done team, we look forward to getting to know you!

I wouldn't hesitate to recommend to anyone.