Our fees are subject to an assessment
Lighthouse Lodge offers a warm welcome to all relatives visiting their loved ones.
If advance notice is given, visitors are welcome to use the facilities. Friends and family would like to join their loved ones in the spacious dining room for a meal, or even enjoy a light bite in one of the tea rooms.
In order to dedicate the time to provide an initial look around, the Lodge requests that viewings are organised in advance; So to ensure staff members are available.
Onsite parking is available for both residents and visitors. Additionally, there is street parking available - so finding a space shouldn't be a problem!
Lighthouse Lodge has a Review Score of 9.7 (9.685) out of 10, based on 25 reviews in the last 2 years.
Over all time Lighthouse Lodge has 135 reviews.
5.0 out of 5
Thank you for your kind words and for recognising your aunt is well cared for and safe; we strive to provide the best care and feel safe in your own home is very important. The staff are very kind and compassionate and treat the residents like family. The activities staff will encourage residents to join in, however, if they don't want to participate it's absolutely fine. As long as our residents are content then that makes us happy too!
5.0 out of 5
We love celebrating birthdays at Lighthouse Lodge! Our chef makes a cake, we have a party and make the day enjoyable and special. The staff see the same residents each day and they do develop positive bonds and become part of the family at Lighthouse Lodge. Thank you for recognising this and for your lovely comments, it means a lot to us all to know you have total confidence in the care provided to your lovely dad. It is a pleasure to care for him.
5.0 out of 5
We understand it can be a worrying time when a family member moves into a Care Home. We do everything we can to assist the family and we provide a warm welcome when their relative joins us. The residents and their relatives do become like family and we are always happy to help with any queries in a professional and prompt manner. We enjoy having your mum stay with us, it is a pleasure and we appreciate your kind words, thank you so much.
5.0 out of 5
5.0 out of 5
It was a pleasure to have your mum-in-law stay with us at Lighthouse Lodge, she was loved by the staff and residents alike. Our staff are very caring and compassionate and it was a privilege for them to be with your mum-in-law at such a sensitive time. Likewise, our staff are always there for relatives (after all they become like family) at what is such a difficult time. It was lovely to hear that the flowers we sent were reminiscent of those she had on her wedding day, thank you for sharing that with us. Our staff and manager very much appreciate your kind words, thank you for taking the time to provide feedback at this difficult time.
5.0 out of 5
We are so glad you chose Lighthouse Lodge. It is clear your wife very much enjoys residing here and it is lovely that you have noticed how happy the other residents are too. The care home manager and staff work together to ensure they are all "on the same page" to ensure the residents are happy, well cared for and feel safe in their home. Our staff are very appreciative of your kind feedback, thank you so much.
5.0 out of 5
Thank you for making the decision to move your mum into Lighthouse Lodge, we are very pleased to have her stay here. Thank you also for acknowledging your mum is well cared for, treated with dignity and kindness; this is what our staff strive to do. We are spoilt by the fabulous views across the river, our residents enjoy sitting in the celebration room taking it all in whilst enjoying each other's company or watching one of our entertainers. We're lucky to be in such a lovely part of the Wirral. Thank you.
5.0 out of 5
Thank you for your lovely review. We are very pleased that your aunt's physical and medical needs are met to the highest standards. Our staff's standards are high in all they do and we are happy this is recognised and appreciated. Your comments will give our staff a boost, thank you for taking the time to provide this very kind feedback.
5.0 out of 5
We had to remove my friend at short notice last December 2020 due to the bad performance of a previous care
In respect of activities and rooms, this cannot be totally recorded due to Covid, however, the photographs provided by the home in respect of the activities are exceptional.
5.0 out of 5
Thank you John for your feedback. We always strive for the best so receiving feedback like this is great for everyone.
5.0 out of 5
Thank you for your kind review. Our staff are so happy that you have acknowledged how kind and professional they are. They work very hard and to receive such lovely feedback and know they are appreciated means a lot. We appreciate you taking time to leave such a positive review.
2.0 out of 5
Thank you for your review. I am very sorry you feel there are areas within the Home you are not satisfied with. I am more than happy to meet with you to discuss the concerns you have. I am sorry you feel communication is not great, this is very important to us at the Home and myself and staff can always be contacted by telephone or email. I hold monthly Zoom meetings with relatives and they can also speak to me or my Deputy Manager when visiting the Home; we run an open door policy. I always respond promptly to feedback and work with families regarding any issues raised to ensure they are rectified quickly and to their satisfaction. I and my staff strive to provide the best care possible to residents and I look forward to discussing your requests with you.
5.0 out of 5
Thank you for your fantastic review, our staff will be thrilled to receive such lovely feedback and know they are appreciated for the "wonderful" care they provide. It can be a difficult decision to move a relative into permanent care and we are very pleased you decided to keep your mum at Lighthouse Lodge following her respite stay; we love having her with us! Lighthouse Lodge is our resident's home so we do everything possible to make it a friendly environment where residents feel safe, happy and are treated with dignity. It is our pleasure to look after your mum, thank you again.
5.0 out of 5
We as a family were so upset having to put dad in care and were not sure of what to expect the staff were amazing they helped dad settle in but also helped us as a family. They were on hand to help with any questions or
The ground floor unit was safe to clean and gave dad the flexibility to either stay in his room or roam around. We as a family are so grateful to the team for the support and help they gave us throughout dad's stay and we would not hesitate to recommend them to anybody thinking of using them.
Thank you for your very kind review, it will give our staff a real boost to know how much you appreciate their hard work and the care they showed to your dad. We loved having him stay with us and we miss his fabulous singing! We always encourage residents to keep their independence and we know your dad enjoyed being active and his walks around the garden. We are happy to know your dad had a great experience with us and you, as a family, felt supported during his stay. Thank you so much, we appreciate your lovely feedback.
5.0 out of 5
Thank you for your positive feedback. I hope your dad is well. I will pass on your kind comments to the team.
5.0 out of 5
Thank you for your kind review. It is a pleasure to have your uncle stay with us, and it is lovely to see how well he has settled in. It can be a worrying time when considering a care home placement for a loved one, however, we do everything we can to support families through the whole process. We are always here to answer any questions family members may have and our priority is to ensure their relative receives the best care possible. Thank you again for the positive feedback.
5.0 out of 5
Thank you for your kind words. We always provide a warm welcome at Lighthouse Lodge and we are glad you felt you didn't have to look anywhere else after visiting. Our staff are very friendly and can provide guests with any information they require when they come into the Lodge. We are enjoying have your family member stay with us, he has settled in very well and enjoys the activities we provide, particularly the singers. Thank you for choosing Lighthouse Lodge, it is lovely to receive such positive feedback.
5.0 out of 5
Food superb and communication and feedback excellent. All staff were wonderful, I dealt with the manager, could not have been more helpful, and a senior carer who was outstanding in every way.
The staff are very well trained and I observed all patients being treated kindly and with dignity.
The home was spotlessly clean and the day rooms beautiful with a sea/river view.
In terms of value for money it was outstanding.
All who visited commented on what a lovely care home it was.
What a wonderful review! Thank you so much for your kind words. All the team will be thrilled to receive such positive feedback at these tough times as they all try so hard every day. We do hope to see you both again soon even if it's just to pop in for a cuppa and a chat when able.
5.0 out of 5
What a lovely review, thank you so much! We will pass your kind words to our hardworking staff; they always aim to provide high-quality care and make our residents feel very welcome. It will give them a boost to know this is appreciated. We love it when relatives bring their dogs in for a visit, after all, they are family too! The entertainments team love organising birthday parties, and they will be thrilled to know you enjoyed it. We are glad you feel your mum is safe and well cared for; it is important to us that all resident's feel this way. Thank you again!
5.0 out of 5
Thank you for your lovely review I will pass it on to the team they all work so hard to ensure that our residents are happy in their home.
The Review Score of 9.7 (9.685) out of 10 for Lighthouse Lodge is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
As Home Manager, I am proud and privileged to work at Lighthouse Lodge and to have been given the opportunity to work in a career that I love. Having worked in care for 20 years, I have progressed within my role as a Home Manager by gaining qualifications to achieve The Registered Managers Award and Level 4 in Adult Social Care.
As well as gaining experience working with the elderly, including those living with Dementia, I have discovered a great passion for helping provide an excellent standard of care in all aspects of the care sector.
At Lighthouse Lodge, we offer a welcoming home with a range of high-quality amenities and activities. We like to make sure our residents’ opinions are voiced and heard, encouraging all staff and residents to bring new ideas for us to include in our programme of care to improve well-being and help build friendships to ensure you continue to live your life to the full.
I am the Lodge Service Adviser for Athena Healthcare Group at Marine View Lodge and Lighthouse Lodge, Wirral. I provide families with information required when considering a care home for their relative. The first point of contact and advise enquirers about the different types of care we provide, our Lodge features and the process involved for a relative moving into our Care Homes.
Enjoy showing families around the Lodges and answering any questions they may have, I assist them right up to admission of their relative and am always on hand thereafter. I love meeting families, prospective residents and helping to make the move into our Care Homes the best experience it can be.
My role also involves building relationships in the community working with organisations, businesses, charities etc and providing information in relation to the care provided at Athena Healthcare.
I enjoy spending time with my family, and I love dogs. I enjoy walking my dog, Buddy.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lighthouse Lodge to verify any information. View our terms and conditions. Lighthouse Lodge has an Enhanced Service - more info.
