The Manor House Harrogate

My only regret is that due to other commitments I cannot stay any longer. I hope to be back in the autumn. My one complaint is the lack of toilet brush in the bathroom plus one for my toothbrush.

My mum has dementia and had lived alone, away from family support, after her husband died. As a family, we had a very difficult time after we moved mum near to us and underestimated how much support she needed. So, after a month I took mum to The Manor House for a visit. She moved in a couple of days later. It is a hard transition from your own home to residential care however she has settled in and has been there for 5 months. It is more than a care home and everyone works hard to provide all-round care for the residents. That includes physical and social care. It is a place I like to visit. As a working mum, I don't have a lot of time or energy but I enjoy the time I spend at the Manor House seeing mum and taking her out for walks. There is always a coffee to be had! Communication is important and I raise any worries I have about mum and her care. These are always dealt with in a positive way.

I have found The Manor House care home to be first class in every respect. The design and layout has been carefully planned to provide a relaxing environment which makes you feel completely at home. However, the most important thing is the staff who are exemplary.

I had been rather anxious about how my father would respond to the Manor, as he wasn’t too keen to try living away from his home. However, the transition was made much easier and smoother by the professional attitude of the senior staff and carers, who had all informed themselves of his details prior to admission and got to know him in a short time.

Mum has been at The Manor since it opened at the end of 2018, my sisters and I have seen a big improvement in her mobility.S he doesn't have a big appetite but is eating and drinking more than when she was at home. She now has company when she wants to interact with the other residents and staff. The staff look after her very well, and her multiple medications are given on time which she needs to be taken at specific times due to her complex needs. She enjoys the social activities when she feels up to attending. We think she is starting to think of The Manor as home which is a comfort to my sisters and me.

Manor House is an amazing place, much more like a hotel than a Care Home, the rooms are vast and beautiful and the food special. This luxury won't suit everyone, but if you are in need of care and want to be spoiled then this could well be the place for you.

My mother went in for convalescence and made a decision to move in permanently. The home sets new standards for care and I always enjoy my visits seeing her so happy. Plenty to do and the staff are very caring and considerate. The ambience and design are first class.

The Carers are all exceptionally kind and very considerate. Lots of activities are provided. I have enjoyed the yoga classes and the knitting and natter get together. I feel l have made new friends since my admission. My family are delighted with how much better I am looking. I am so pleased that I have some of my personal possessions in my large sunny room.

Since I moved into Manor House I can only describe the experience as an absolutely first class from every aspect. The surroundings are beautiful and relaxing but in addition to that, the care, attention and understanding given by the staff are in my opinion, second to none. Compared to most, my needs are fortunately few, but those have been addressed in a timely, caring and extremely professional manner. If and when issues arise (be they large or small) there is always a listening and understanding ear and a quick resolution.

My sincere thanks to everyone concerned.

The food is superb and the chefs offer an extremely varied and nutritious menu. Weekly visits from the local doctor, beautician, hairdresser promote independent living. We always feel very welcome and more to the point we enjoy visiting. I highly recommend The Manor House.

Thanks all. Thoroughly recommended.

I would have no hesitation in recommending The Manor, and my mother would definitely return if she needed some care in the future.

Mum has only been at The Manor for a few weeks but has been consistently treated with respect, dignity and a great deal of care. Whilst the standards of the refurbishment of the whole unit cannot be faulted, it is not this that we are most pleased with. It is the genuine, loving attitude of the staff, the positive atmosphere they have created and the variety of activities available. We wanted mum to move from her home to a "home" she could call her own. So far so good.

Making the decision to move mum (93, with worsening vascular dementia) into a care environment wasn't an easy decision - but our experience with The Manor House (mum was the second resident to move in when the home opened) has been nothing but positive. The gorgeous and well-thought-out accommodation is matched by the exceptional standard of care - nothing is too much trouble and the friendliness, warmth and professionalism of everyone we've encountered have been an absolute joy. This is a "home" in the true sense of the word and mum is part of their family. I really must mention the food - fine dining at its very best - together with coffee and cake always available. As a new home, the activities available are understandably still developing, but I know mum has very much enjoyed everything she's been involved in so far. We're delighted and confident that our choice of home was the right one.