Falkland Grange Care Home

My parents became resident at the home in January 2020. The staff have been amazing, and comfort to my parents and family. All the staff from care and nursing, through to management, entertainment and catering have a very personable approach. We have had a difficult journey as a family, sadly losing my mum in April, the staff helped us through this very difficult time and continue to care for my dad. I have joined my dad for meals, and the food is very good. The rooms are kept well, and I have enjoyed time with my dad in the home's indoor and outdoor areas. As a family, we fell secure and comforted by the care and support provided by the team at Falkland.

The staff has been very professional during my phone calls and visits. They have also shown great empathy and understanding of the new resident and me during this very difficult time. The home itself is very well equipped and welcoming with a friendly calm atmosphere and is kept very clean. I have not seen the rooms (due to COVID-19) nor have any experience of the food and drink.

My mother has settled well and is very happy. The staff is excellent, professional, kind, caring and very approachable. It feels like an extended family.

On entering Falkland Grange Care Home you are greeted with warm affection. Nothing is too much trouble for the staff, who are always trying to make life comfortable. They are so caring. The home is so warm and friendly and the grounds so peaceful.

I feel I could not have found a better place to put my husband.

Wonderful caring and all-round lovely staff in every area! Nothing is ever too much! I was nervous about this process and how my grand dad was going to cope with the change as he has Alzheimer's, but the care was incredible and put us all at ease! Can't thank you enough.

My parents are still settling in, and have found it difficult leaving their own home, but the staff have been lovely and very reassuring to all of our family. The home is excellent. Lovely building, furnishings and facilities.