Graysford Hall

11 Elmfield Avenue, Stoneygate, Leicester LE2 1RB
Review Us
9.1 69 Reviews
  • Graysford Hall, Leicester
The stunning, tree-lined road of Elmfield Avenue leads to the grand entrance of this beautiful, luxury residential and dementia care home.

Graysford Hall is a truly exclusive, home-from-home senior living setting, ideally situated and easily accessible via the A6, one of the main roads to the City of Leicester.

Located in the leafy, upmarket area of Stoneygate, Graysford Hall is the premium choice in residential care in Leicester. Graysford Hall is a luxurious, calm and tranquil home, offering residents a true sense of serenity and a team of specialist professionals ensuring the health and wellbeing of residents.

Graysford Hall comprises of 68 large, private suites and numerous stylish lounge areas and dining spaces, set over 3 floors. The well established Victorian-walled garden is accessible for all residents and provides a sunny spot to sit and enjoy the tranquil surroundings. Additionally, all ground floor rooms have direct, wheelchair-friendly access to the gardens via elegant French doors.

The private grounds of Graysford Hall include a split-level patio area for socialising with fellow residents, hosting celebrations and summertime gatherings. Green-fingered residents are encouraged to assist in maintaining the pretty gardens and flowerbeds.

Residents can partake in regular and varied activities programme, with pastimes, hobbies and interests in mind and also socialise in the superb bistro, watch a film in the art deco cinema room, have a leisurely read in the library, relax in opulent lounges and enjoy delicious meals in one of the comfortable dining rooms or the private dining facility.

Hairdressing, chiropody, massage, beauty and optician visits will all be available to residents in the spa and therapy suite overlooking the grand, welcoming reception area.
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Care Provided by Graysford Hall

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1650
  • Self-Funded Residential Dementia Care: £1450 – £1650
  • RESPITE Self-Funded Residential Care: £1450 – £1550
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1600

We recommend talking to us about fees and care needs when you come along to visit us.


Welcome to Graysford Hall – A 5-Star Experience in Senior Living


At Graysford Hall, part of the prestigious Sanders Senior Living family, we pride ourselves on delivering exceptionally high standards of senior care within a truly luxurious, all-inclusive environment.


When you visit us, we recommend speaking with our friendly team about your care requirements and fee options to ensure the perfect fit for you or your loved one.


Residents at Graysford Hall enjoy an enriching lifestyle with a diverse programme of activities tailored to personal interests and hobbies. Socialise in our stylish bistro, watch a film in our art deco-inspired cinema, relax with a book in the library, or unwind in our opulent lounges. Mealtimes are a delight, with freshly prepared cuisine served in our elegant dining rooms, or for special occasions, our private dining space offers a refined alternative.


Wellbeing is at the heart of life at Graysford Hall. Our spa and therapy suite – overlooking the grand, welcoming reception area – provides access to hairdressing, chiropody, massage, beauty treatments, and optician visits, all designed to help our residents look and feel their best.


We are proud to be one of the few local providers offering a specialised Dementia Care Space Program, meeting exceptional standards to ensure safety, comfort, and dignity for our dementia residents.


Come and experience the warmth, care, and exceptional luxury of life at Graysford Hall.

These prices are only a guideline, please contact Graysford Hall to find out the exact price for your requirements.

Contact Graysford Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Graysford Hall to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sorina Tanasa (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Number of floors: 3

Room Information

  • Single Rooms (68)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (68)

Visiting

  • Visiting the home is available without booking and times of visiting is not limited.

Parking

  • There are multiple parking spaces on site and available to accommodate visitors.

Graysford Hall Reviews (69)

9.1

Graysford Hall has a Review Score of 9.1 (9.120) out of 10, based on 10 reviews in the last 2 years.
Over all time Graysford Hall has 69 reviews.

Overall Experience
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Reviewer Connection to Graysford Hall
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Total of 69, showing 1-20
Review from C F (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff and carers are very caring, friendly and thoughtful. We are very happy with the care provided for our Mum. The home is very homely and Mum's room has a lovely outlook into the garden and Mum has her own patio space for plants and flowers.
Reply from Ronni Jones, Customer Relations Manager at Graysford HallThank you so much for taking the time to leave such a lovely review. We are delighted to hear that you are happy with the care provided for your Mum and that our team's caring, friendly and thoughtful approach has made a positive difference. It's wonderful to know that she is enjoying her room, the garden outlook and her own patio space for plants and flowers. Creating a homely, comfortable environment for our residents is very important to us, and your kind words mean a great deal to the whole team. Thank you for your trust and support.
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Review from Carol A (Daughter of Resident) published on 5 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Graysford Hall since July this year. I am most impressed with, and very grateful for, the high quality of care, cleanliness, facilities and activities mum experiences at the care home.
All residents are treated with as individuals and with the utmost of respect.
I honestly
do not think we could have found anywhere better for mum to be.
Reply from Ronni Jones, Customer Relations Manager at Graysford HallThank you so much for taking the time to share your experience of Graysford Hall. We are truly grateful for your kind words and delighted to hear how pleased you are with the quality of care, cleanliness, facilities and activities your mum receives. Treating every resident as an individual and with the utmost respect is at the heart of everything we do, so it is wonderful to know this has been reflected in your mum's experience. Your feedback means a great deal to our whole team, and we are honoured to care for your mum. Thank you again for your trust and recommendation.
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Review from E B (Daughter of Resident) published on 5 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would thoroughly recommend Graysford Hall for anyone who wants their loved one looked after to the highest standard. The staff are so caring, friendly and supportive of the residents needs. The home is clean, spacious and well-maintained.
Reply from Ronni Jones, Customer Relations Manager at Graysford HallThank you so much for taking the time to leave such a kind and thoughtful review. We are delighted to hear that you feel your loved one has been cared for to such a high standard. Our team takes great pride in being caring, friendly and supportive, and it is wonderful to know this has made a positive difference. We are also pleased that you found Graysford Hall to be clean, spacious and well maintained. Your recommendation truly means a lot to us and to the whole team. Thank you again for your lovely feedback.
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Review from S A (Friend of Resident) published on 18 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is very welcoming and the staff members treat the residents with respect. There are a variety of activities to take part in and the food menu contains a variety of options and is often changed up. The residents seem relaxed and grateful to be here.
Reply from Ronni Jones, Customer Relations Manager at Graysford HallThank you so much for sharing your kind words. We're delighted to hear that you find our home welcoming and that our team treats residents with respect. It's wonderful to know that the variety of activities and meal options are appreciated, and that our residents feel relaxed and happy here. Your feedback means a lot to us and motivates our team to continue providing the best care and experiences every day.
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Review from J S (Daughter of Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were all very sad when Dad's dementia made it impossible for him to remain in his own home, but we could not have asked for a nicer new home for him. From first contact right through to his death over 2 years later, he was treated like a family member by all the staff. He was always comfortable,
well cared for, well fed and encouraged to join in with activities. We were given regular updates on his care and frequently called if we had any concerns or special requests. The kind and caring staff at Graysford made Dad's last 2 years as comfortable as they could have been, and they treated him with the ultimate dignity and respect in his last few days. It was touching to see how close so many members of staff were to him, it really felt like he had been with family and friends rather than 'away from home'.
Reply from Sorina Tanasa, Home manager at Graysford HallThank you so much for your heartfelt words. It means a great deal to all of us to know that we were able to make your dads time with us comfortable and filled with care and warmth. He was truly a cherished part of our Graysford family, and it was an honour for us to support him and your family throughout his journey. Your kind recognition of the teams compassion and dedication will be deeply appreciated by everyone here. Sending our sincere thanks and warmest wishes to you and your family.
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Review from Sarah A (Granddaughter of Resident) published on 18 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Grandma is been a Resident at Graysford hall since may of this year .
From the day we visited we always have a great feeling when we visit the home, the home is beautiful always clean and tidy .
All the staff are amazing my grandma loves every member of staff they make her feel so happy.
And settled , make her laugh everyday .
I have been to many homes over the years to look around or visit Graysford hall is one of the best homes i couldn't be more happy with care and treatment my Grandma receives and more importantly how happy and settled she is and what great care she receives every day .
Thank you for the amazing care you all give to my Grandma I would highly recommend Graysford Hall to Anyone !!
Reply from Sorina Tanasa, Registered Manager at Graysford HallThank you so much for your kind and heartfelt words. It truly means a great deal to the entire team at Graysford Hall to know how happy and settled your Grandma is with us. From the moment families choose our home, we do everything we can to make it a safe, welcoming, and joyful environment and your feedback reassures us that we're delivering on that promise.I will make sure your lovely comments are shared with the team. Theyll be so pleased to know the positive impact theyre having each day. Thank you again for taking the time to recommend us and for your continued trust its a privilege to care for your Grandma.
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Review from G N (Daughter of Resident) published on 15 August 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Overall we have been happy with the care provided at Graysford Hall. It's an attractive buiding and the rooms are spacious. My father does not mix with other residents so one of our concerns is lack of stimulation and the care team are aware. Management of the home has had its challenges and there have
been 3 managers to date, which is difficult for staff & carers. Previously, there have been issues with weekend staffing, particularly management, but I understand this is being addressed. Personal care has been good & they have been very kind to my father.
Reply from Ronni Jones, Customer Relations Manager at Graysford HallThank you for taking the time to share your feedback. We are pleased to hear that you are happy with the care your father receives and that you find our home attractive and welcoming. We also appreciate your honesty regarding the challenges you've observed, including management changes and weekend staffing, and we want to assure you that we are actively addressing these areas to provide consistent support for both our residents and staff.

It's encouraging to know that the personal care and kindness of our team have made a positive difference for your father. Your feedback is very valuable to us as we continue to improve and ensure all our residents feel stimulated, supported, and well cared for.
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Review from L B (Daughter of Resident) published on 28 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Facilities and staff are all amazing - the improvement in Dad's health has been incredible while he has been a resident here. His bedroom is much bigger (and nicer) than other care homes I looked at, lovely garden, the food is tasty and there are plenty of trips and activities. It's great that friends
and relatives (and pets!) are encouraged to visit and all have said how welcome they have felt. Communication with the family has also been exceptional, which is so valuable during a stressful time.
Reply from Sorina Tanasa, Home manager at Graysford HallIt's truly heartwarming to hear about the positive impact Graysford Hall has had on your dad's health and wellbeing. We're also really pleased to know that you and the rest of the family (including the pets!) have felt so welcome here. Staying connected with loved ones is incredibly important, and we'll always do our best to keep those bonds strong with open and clear communication. Thank you again for your kind words and support - it really does mean a lot to all of us.
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Review from Graham N (Son of Resident) published on 28 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was initially reluctant to move out of his home into residential care but his move to Graysford Hall has gone very well.
The facilities for the residents are excellent with superb gardens for the residents to relax in when the weather allows. My dad has settled quickly into his spacious and
well fitted room.
The staff are all very helpful and friendly and nothing seems too much trouble to them. My dad has made new friends and got to enjoy a number of the activities which are regularly on offer. Dad has always enjoyed his food and is well pleased with the variety and quality of food at Graysford.
Friends who have visited dad have unprompted commented how impressed they are with the staff and facilities at Graysford Hall.
Reply from Sorina Tanasa, Home manager at Graysford HallThank you so much for your kind words. It truly means a lot to hear that your dad has settled in well at Graysford Hall, especially after the big step of moving from his own home. We know how important that transition can be, and the team works hard to make everyone feel welcome, comfortable, and cared for from the very beginning. We're really pleased he's enjoying his room, the food, the garden, and of course-making new friends and getting involved in the activities. That's exactly the kind of experience we want our residents to have.
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Review from D L (Sister of Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazed at the quality of the reception area and beyond. Bedrooms so large and again quality of furniture. most important staff making myself feel that this is the care home for my sister. Care is put in to all aspects of residents.
Reply from Lisajane Houldsworth, Customer relations manager at Graysford HallThank you for your lovely feedback, We are so pleased you are happy with the care your sister is receiving, Sanders senior living is all about 5 star care and luxury living, It means a lot to us to hear great feedback as we thrive to be the best for our residents here at Graysford Hall.
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Review from M S (Niece of Resident) published on 22 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you so much for your care for my aunt during her last days and hours, and prior to that. I always felt when visiting that the staff were friendly, and very importantly respectful to my aunt and her needs, even though she could be a bit prickly, due to her dementia, and pain.
I am so glad she
was in this caring environment for her last months.
Reply from Rukmi Silva, Home Manager at Graysford HallThank you for your kind words, we are glad that we could provide care, comfort and love to your aunt.
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Review from M E (Daughter of Resident) published on 5 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Left Mum for respite care. The staff were all wonderful and friendly. When I came to collect Mum she looked so happy and settled. It seemed she had made good connections with all the staff and the staff were genuine in their attachment with Mum. Very happy and will be bringing Mum back for respite.
It's lovely to know how well cared for Mum was, thank you all.
Reply from Rukmi Silva, Home Manager at Graysford HallThank you so much for the very positive feedback. I am glad that you decided Graysford Hall is the right place for your mum and made a decision to make her stay permanent. It is our pleasure looking after your mum.
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Review from M R (Friend of Resident) published on 24 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend is staying at Graysford Hall whilst her flat is refurbished. I had a delicious meal with my friend. The food, staff and surroundings were brilliant.
Reply from The Manager, Home Manager - Rukmi Silva at Graysford HallThank you for taking time to give us a very positive review. We greatly appreciate your support.
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Review from Maxine P (Friend of Resident) published on 3 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting Graysford three or four times a week for over six months to visit a resident that I cared for, for over five years, when she was living independently. My overall opinion of Graysford is excellent, staff work very hard to make life for their residents as pleasurable as possible,
they are friendly and helpful. The surroundings are beautiful and the day to day running of Graysford is excellent. I would highly recommend to my family and friends.
Reply from Kerry Romanuik, Customer Relations Manager at Graysford HallMany thanks for you valuable review, we appreciate your kind feedback and it is our pleasure to be looking after your friend at Graysford Hall.
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Review from Nikki P (Friend of Resident) published on 10 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Graysford Hall is a beautiful and bright, welcoming place. So clean and all the staff are friendly. Always a nice atmosphere, when visiting. I would highly recommend Graysford Hall.
Reply from Rukmi Silva, Home Manager at Graysford HallMany thanks for your valuable review. We will continue to maintain our standards at Graysford.
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Review from D M (Son of Resident) published on 20 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everybody is very friendly and treats my dad with the dignity we expect.
Reply from The Manager, Home Manager - Rukmi Silva at Graysford HallThank you David for the excellent review and it is our pleasure looking after your dad at Graysford Hall.
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Review from Garry M (Son of Resident) published on 13 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We as a family chose Graysford Hall after a long and heart-searching decision. We feel that we could not have chosen anywhere that our dad would have been so well cared for. All the staff are excellent and we feel happy to know that our dad is being treated with the respect that he so much deserves.
We would like to thank you all for your dedicated care.
Reply from Kerry Romanuik, Customer Relations Manager at Graysford HallThank you very much for your great review, it is our pleasure to look after your father at Graysford Hall.
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Review from Sharon F (Sister of Resident) published on 11 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been to a number of homes to inform our final decision. Graysford Hall stood out from them all as I found the facilities outstanding and the staff warm and welcoming. The care and attention offered are exemplary and I love the way in which family members are encouraged to visit and become involved
in the home life.
Reply from Kerry Romanuik, Customer Relations Manager at Graysford HallThank you very much for your great review, it is our pleasure to look after your sister at Graysford Hall.
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Review from H N (Daughter of Resident) published on 11 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is very happy here. He is always busy and involved. The care is exceptional, the staff are more like family and always go the extra mile. As a family, I feel informed, consulted and comfortable to talk to the manager and the team whenever I need to.
Reply from Kerry Romanuik, Customer Relations Manager at Graysford HallThank you very much for your great review, it is our pleasure to look after your father at Graysford Hall.
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Review from G P (Niece of Resident) published on 14 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The only reason that I awarded food and drink anything less than excellent is because my aunt likes her tea very hot and it is only served warm - no doubt due to safety, residents could be scalded. My brother and I are delighted to have discovered Graysford Hall. It is a beautiful purpose-built care
home with every possible facility. All the staff are kind, friendly, helpful, patient and clearly happy in their work.
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Current Review Score: 9.1 (9.120)

Overview of Review Score

The Review Score of 9.1 (9.120) out of 10 for Graysford Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.795 for Graysford Hall is calculated as follows: ( (101 Excellents x 5) + (9 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 117 Ratings = 4.795
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.325 Points relating to the number of positive Reviews for Graysford Hall is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4. 9 Positive Reviews ÷ 14.4 = 0.625
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Apr 2025

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (2)

Shazia

Shazia Siddiq

Job Title: Deputy Manager Joined: 2026

I am a people-focused professional with a genuine passion for care and supporting others. Originally from Manchester, I spent my early years surrounded by close family and friends before relocating to Leicester as an adult, where I found my calling in the care sector.


I strongly believe that every individual should feel at the centre of their own care journey. Supporting people to maintain their independence, dignity and sense of self is incredibly important to me. I am passionate about helping individuals feel valued, confident and respected for who they are.


Working with people from all walks of life is what inspires me daily. I particularly value the opportunity to listen, learn and share in residents’ life stories, experiences and memories. This person-centred approach is at the heart of how I work and why I find such fulfilment in my role.


My outlook on care is simple: treat people with kindness, respect and compassion, and you create an environment where everyone feels cared for and supported.

Kavita

Kavita Patel

Job Title: Administrator Joined: 2022

Kavita has spent the last 4 years in Business Admin roles and has completed her NVQ 2 in Business Administration. She thoroughly enjoyed her previous work as a Domiciliary care worker, where she provided care to the elderly in her community.


With her knowledge of both admin and care work, Kavita brings with her valuable experience, which is sure to make her a great asset to the team at Graysford Hall.

Frequently Asked Questions about Graysford Hall

What types of Care is Graysford Hall registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Graysford Hall have?

There are 68 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Graysford Hall?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Graysford Hall to the centre of Leicester?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Graysford Hall to verify any information. View our terms and conditions. Graysford Hall has an Enhanced Service - more info.