Graysford Hall

11 Elmfield Avenue, Stoneygate, Leicester LE2 1RB
Review Us
9.0 63 Reviews
  • Graysford Hall, Leicester
The stunning, tree-lined road of Elmfield Avenue leads to the grand entrance of this beautiful, luxury residential and dementia care home.

Graysford Hall is a truly exclusive, home-from-home senior living setting, ideally situated and easily accessible via the A6, one of the main roads to the City of Leicester.

Located in the leafy, upmarket area of Stoneygate, Graysford Hall is the premium choice in residential care in Leicester. Graysford Hall is a luxurious, calm and tranquil home, offering residents a true sense of serenity and a team of specialist professionals ensuring the health and wellbeing of residents.

Graysford Hall comprises of 68 large, private suites and numerous stylish lounge areas and dining spaces, set over 3 floors. The well established Victorian-walled garden is accessible for all residents and provides a sunny spot to sit and enjoy the tranquil surroundings. Additionally, all ground floor rooms have direct, wheelchair-friendly access to the gardens via elegant French doors.

The private grounds of Graysford Hall include a split-level patio area for socialising with fellow residents, hosting celebrations and summertime gatherings. Green-fingered residents are encouraged to assist in maintaining the pretty gardens and flowerbeds.

Residents can partake in regular and varied activities programme, with pastimes, hobbies and interests in mind and also socialise in the superb bistro, watch a film in the art deco cinema room, have a leisurely read in the library, relax in opulent lounges and enjoy delicious meals in one of the comfortable dining rooms or the private dining facility.

Hairdressing, chiropody, massage, beauty and optician visits will all be available to residents in the spa and therapy suite overlooking the grand, welcoming reception area.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1450
  • RESPITE Self-Funded Residential Dementia Care: from £1500

We recommend talking to us about fees and care needs when you come along to visit us.


Welcome to Graysford Hall – A 5-Star Experience in Senior Living


At Graysford Hall, part of the prestigious Sanders Senior Living family, we pride ourselves on delivering exceptionally high standards of senior care within a truly luxurious, all-inclusive environment.


When you visit us, we recommend speaking with our friendly team about your care requirements and fee options to ensure the perfect fit for you or your loved one.


Residents at Graysford Hall enjoy an enriching lifestyle with a diverse programme of activities tailored to personal interests and hobbies. Socialise in our stylish bistro, watch a film in our art deco-inspired cinema, relax with a book in the library, or unwind in our opulent lounges. Mealtimes are a delight, with freshly prepared cuisine served in our elegant dining rooms, or for special occasions, our private dining space offers a refined alternative.


Wellbeing is at the heart of life at Graysford Hall. Our spa and therapy suite – overlooking the grand, welcoming reception area – provides access to hairdressing, chiropody, massage, beauty treatments, and optician visits, all designed to help our residents look and feel their best.


We are proud to be one of the few local providers offering a specialised Dementia Care Space Program, meeting exceptional standards to ensure safety, comfort, and dignity for our dementia residents.


Come and experience the warmth, care, and exceptional luxury of life at Graysford Hall.

These prices are only a guideline, please contact Graysford Hall to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Sorina Tanasa (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (68)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (68)

Visiting

  • Visiting the home is available without booking and times of visiting is not limited

Parking

  • There are multiple parking spaces on site and available to accommodate any guests

Graysford Hall Reviews (63)

9.0

Graysford Hall has a Review Score of 9.0 (8.970) out of 10, based on 8 reviews in the last 2 years.
Over all time Graysford Hall has 63 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Graysford Hall
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Total of 63, showing 1-20
Review from G N (Daughter of Resident) published on 15 August 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Overall we have been happy with the care provided at Graysford Hall. It's an attractive buiding and the rooms are spacious. My father does not mix with other residents so one of our concerns is lack of stimulation and the care team are aware. Management of the home has had its challenges and there have
been 3 managers to date, which is difficult for staff & carers. Previously, there have been issues with weekend staffing, particularly management, but I understand this is being addressed. Personal care has been good & they have been very kind to my father.
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Review from L B (Daughter of Resident) published on 28 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Facilities and staff are all amazing - the improvement in Dad's health has been incredible while he has been a resident here. His bedroom is much bigger (and nicer) than other care homes I looked at, lovely garden, the food is tasty and there are plenty of trips and activities. It's great that friends
and relatives (and pets!) are encouraged to visit and all have said how welcome they have felt. Communication with the family has also been exceptional, which is so valuable during a stressful time.
Reply from Sorina Tanasa, Home manager at Graysford Hall

It's truly heartwarming to hear about the positive impact Graysford Hall has had on your dad's health and wellbeing. We're also really pleased to know that you and the rest of the family (including the pets!) have felt so welcome here. Staying connected with loved ones is incredibly important, and we'll always do our best to keep those bonds strong with open and clear communication. Thank you again for your kind words and support - it really does mean a lot to all of us.

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Review from Graham N (Son of Resident) published on 28 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was initially reluctant to move out of his home into residential care but his move to Graysford Hall has gone very well.
The facilities for the residents are excellent with superb gardens for the residents to relax in when the weather allows. My dad has settled quickly into his spacious and
well fitted room.
The staff are all very helpful and friendly and nothing seems too much trouble to them. My dad has made new friends and got to enjoy a number of the activities which are regularly on offer. Dad has always enjoyed his food and is well pleased with the variety and quality of food at Graysford.
Friends who have visited dad have unprompted commented how impressed they are with the staff and facilities at Graysford Hall.
Reply from Sorina Tanasa, Home manager at Graysford Hall

Thank you so much for your kind words. It truly means a lot to hear that your dad has settled in well at Graysford Hall, especially after the big step of moving from his own home. We know how important that transition can be, and the team works hard to make everyone feel welcome, comfortable, and cared for from the very beginning. We're really pleased he's enjoying his room, the food, the garden, and of course-making new friends and getting involved in the activities. That's exactly the kind of experience we want our residents to have.

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Review from D L (Sister of Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazed at the quality of the reception area and beyond. Bedrooms so large and again quality of furniture. most important staff making myself feel that this is the care home for my sister. Care is put in to all aspects of residents.
Reply from Lisajane Houldsworth, Customer relations manager at Graysford Hall

Thank you for your lovely feedback, We are so pleased you are happy with the care your sister is receiving, Sanders senior living is all about 5 star care and luxury living, It means a lot to us to hear great feedback as we thrive to be the best for our residents here at Graysford Hall.

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Review from M S (Niece of Resident) published on 22 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you so much for your care for my aunt during her last days and hours, and prior to that. I always felt when visiting that the staff were friendly, and very importantly respectful to my aunt and her needs, even though she could be a bit prickly, due to her dementia, and pain.
I am so glad she
was in this caring environment for her last months.
Reply from Rukmi Silva, Home Manager at Graysford Hall

Thank you for your kind words, we are glad that we could provide care, comfort and love to your aunt.

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Review from M E (Daughter of Resident) published on 5 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Left Mum for respite care. The staff were all wonderful and friendly. When I came to collect Mum she looked so happy and settled. It seemed she had made good connections with all the staff and the staff were genuine in their attachment with Mum. Very happy and will be bringing Mum back for respite.
It's lovely to know how well cared for Mum was, thank you all.
Reply from Rukmi Silva, Home Manager at Graysford Hall

Thank you so much for the very positive feedback. I am glad that you decided Graysford Hall is the right place for your mum and made a decision to make her stay permanent. It is our pleasure looking after your mum.

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Review from M R (Friend of Resident) published on 24 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend is staying at Graysford Hall whilst her flat is refurbished. I had a delicious meal with my friend. The food, staff and surroundings were brilliant.
Reply from The Manager, Home Manager - Rukmi Silva at Graysford Hall

Thank you for taking time to give us a very positive review. We greatly appreciate your support.

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Review from Maxine P (Friend of Resident) published on 3 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting Graysford three or four times a week for over six months to visit a resident that I cared for, for over five years, when she was living independently. My overall opinion of Graysford is excellent, staff work very hard to make life for their residents as pleasurable as possible,
they are friendly and helpful. The surroundings are beautiful and the day to day running of Graysford is excellent. I would highly recommend to my family and friends.
Reply from Kerry Romanuik, Customer Relations Manager at Graysford Hall

Many thanks for you valuable review, we appreciate your kind feedback and it is our pleasure to be looking after your friend at Graysford Hall.

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Review from Nikki P (Friend of Resident) published on 10 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Graysford Hall is a beautiful and bright, welcoming place. So clean and all the staff are friendly. Always a nice atmosphere, when visiting. I would highly recommend Graysford Hall.
Reply from Rukmi Silva, Home Manager at Graysford Hall

Many thanks for your valuable review. We will continue to maintain our standards at Graysford.

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Review from D M (Son of Resident) published on 20 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everybody is very friendly and treats my dad with the dignity we expect.
Reply from The Manager, Home Manager - Rukmi Silva at Graysford Hall

Thank you David for the excellent review and it is our pleasure looking after your dad at Graysford Hall.

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Review from Garry M (Son of Resident) published on 13 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We as a family chose Graysford Hall after a long and heart-searching decision. We feel that we could not have chosen anywhere that our dad would have been so well cared for. All the staff are excellent and we feel happy to know that our dad is being treated with the respect that he so much deserves.
We would like to thank you all for your dedicated care.
Reply from Kerry Romanuik, Customer Relations Manager at Graysford Hall

Thank you very much for your great review, it is our pleasure to look after your father at Graysford Hall.

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Review from Sharon F (Sister of Resident) published on 11 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been to a number of homes to inform our final decision. Graysford Hall stood out from them all as I found the facilities outstanding and the staff warm and welcoming. The care and attention offered are exemplary and I love the way in which family members are encouraged to visit and become involved
in the home life.
Reply from Kerry Romanuik, Customer Relations Manager at Graysford Hall

Thank you very much for your great review, it is our pleasure to look after your sister at Graysford Hall.

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Review from H N (Daughter of Resident) published on 11 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is very happy here. He is always busy and involved. The care is exceptional, the staff are more like family and always go the extra mile. As a family, I feel informed, consulted and comfortable to talk to the manager and the team whenever I need to.
Reply from Kerry Romanuik, Customer Relations Manager at Graysford Hall

Thank you very much for your great review, it is our pleasure to look after your father at Graysford Hall.

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Review from G P (Niece of Resident) published on 14 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The only reason that I awarded food and drink anything less than excellent is because my aunt likes her tea very hot and it is only served warm - no doubt due to safety, residents could be scalded. My brother and I are delighted to have discovered Graysford Hall. It is a beautiful purpose-built care
home with every possible facility. All the staff are kind, friendly, helpful, patient and clearly happy in their work.
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Review from G D (Respite Resident) published on 17 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Graysford Hall is a stunning care home. A beautiful modern home. The staff are really helpful and kind. The food is very good.
Reply from Kerry Romaniu, Customer Relations Manager at Graysford Hall

Thank you for your very valuable review, it was a pleasure to have you stay with us at the home and we look forward to seeing you again soon in the near future.

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Review from K D (Daughter of Resident) published on 20 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had to find a care home for my father in an emergency when his condition suddenly deteriorated. From the first call to Graysford Hall, right through admission and at every moment since, Dad's care has been extremely good. Graysford Hall staff are all caring and know every resident personally, providing
a home from home and allowing us to continue to be a family, just in a new environment.
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Review from Thomas A (Son-in-law of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother's stay was wonderful, she was at home, relaxed and showered with love and care. She was always joyful when we checked on her well-being. The activities engaged her and enabled her to make friends. The chefs took extra care to cater to her gastronomic needs. Spacious room, well maintained
and the cleanliness of a very high standard. A truly wonderful and memorable stay. Thank you so very much. God bless.
Reply from The Manager, Home Manager - Rukmi Silva at Graysford Hall

Thank you for your very valuable review. It was our pleasure looking after your mum.

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Review from Richard J (Son of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Graysford Hall, in my opinion, has exceptional standards for care, cleanliness and facilities. The overall experience of my mother's care has been outstanding. Would not hesitate to recommend.
Reply from Rukmi Silva, Home Manager at Graysford Hall

Dear Richard,
Thank you so much for the lovely review. It was our pleasure looking after your mum at Graysford Hall.

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Review from Reena A (Daughter of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
At the beginning, Mum came with a bit of trepidation but as the days went by, she was extremely relaxed. She enjoyed the staff support, the food, the chefs, the activities and even the residents. Every day when I called, she used to relate, with great excitement, all that was happening. She thoroughly
enjoyed her stay and that gave us peace of mind. Thank you to all at Graysford Hall.
Reply from Rukmi Silva, Home Manager at Graysford Hall

Dear Reena,
Thank you so much for your wonderful review. It was our pleasure looking after your mum at Graysford Hall.

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Review from Louise W (Daughter of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Dad has been a resident for the last year and a half. He has been so well cared for during that time, we really couldn’t have wished for a better place for Dad to be in his final chapter. It was very apparent how attentive and truly caring all the staff were, no matter what was asked of them.
Thank
you to all at Graysford for welcoming Dad into your special family and looking after him so well.
Reply from Rukmi Silva, Home Manager at Graysford Hall

Dear Louise,
Thank you so very much for taking the time to send us a great review. It was our pleasure looking after your dad. I would also like to take this opportunity to say a big thank you for your cooperation and support during his stay at Graysford.

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Current Review Score: 9.0 (8.970)

Overview of Review Score

The Review Score of 9.0 (8.970) out of 10 for Graysford Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.2 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.784 for Graysford Hall is calculated as follows: ( (77 Excellents x 5) + (4 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 88 Ratings = 4.784
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.186 Points relating to the number of positive Reviews for Graysford Hall is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4. 7 Positive Reviews ÷ 14.4 = 0.486
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Apr 2025

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (3)

Bal

Bal Kaur

Job Title: Deputy Manager Joined: 2019

Bal has worked in the social care industry for around 20 years, and has progressed throughout her career with various positions starting as a Carer, then becoming a Senior Care/ care team Leader, followed by recent posting of the Deputy Manager hereat at Graysford Hall.


Within Bal's roles, being driven, and hard-working is what helps strive her team. Bal enjoys the social aspect of working in Social Care as you get to meet different people from all walks of life.
In her free time, she enjoys spending time with family, going for walks and travelling.

Kavita

Kavita Patel

Job Title: Administrator

Kavita has spent the last 2 years in Business Admin roles and has completed her NVQ 2 in Business Administration. She thoroughly enjoyed her previous work as a Domiciliary care worker, where she provided care to the elderly in her community.


With her knowledge of both admin and care work, Kavita brings with her valuable experience which is sure to make her a great asset to the team at Graysford Hall.

Sorina

Sorina Tanasa

Job Title: Home Manager Joined: 2025

My name is Sorina Tanasa, and I’m proud to be the Home Manager at Graysford Hall.


Originally from Romania, I completed my nursing studies before moving to the UK, where I began my journey in care as a healthcare assistant. After receiving my UK nursing registration, I worked as a nurse, then progressed to Clinical Lead, and in 2022, became a Home Manager. I’ve also had the responsibility of managing two care homes, which helped strengthen my passion for leading with empathy and ensuring the highest standards of care.


Caring runs in my family; my mother and grandparents were all nurses, and I’ve always believed that kindness, dignity, and genuine human connection should be at the heart of everything we do. Graysford Hall is more than just a workplace to me; it’s a community and a home. I’m here to listen, to support, and to make sure every resident feels safe, valued, and truly cared for.

Frequently Asked Questions about Graysford Hall

What types of Care is Graysford Hall registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Graysford Hall have?

There are 68 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Graysford Hall?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Graysford Hall to the centre of Leicester?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Graysford Hall to verify any information. View our terms and conditions. Graysford Hall has an Enhanced Service - more info.