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Graysford Hall

11 Elmfield Avenue, Stoneygate, Leicester, Leicestershire LE2 1RB
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Graysford Hall was streets ahead of all the others, ticking all the boxes we had listedTrish D(Daughter-in-law of Resident/Service User)
Graysford Hall, Leicester
My room was first-class, spacious and it was more like a luxury hotelDavid P(Respite Resident/Service User)
Graysford Hall, Leicester
Any worries that we used to have regarding care are gone, we know she is in safe handsBrian B(Son of Resident/Service User)
Graysford Hall, Leicester

Situated less than half a mile from the historic and picturesque Victoria Park, Graysford Hall is a beautiful 72-bed luxury care home in Leicester, combining exceptional care with contemporary comfort.

Thoughtfully designed with comfort, care and wellbeing at its heart, Graysford Hall offers exceptional residential and dementia care in a warm, welcoming setting. Residents benefit from an impressive selection of facilities, including a cinema, therapy room, hairdressing salon, cocktail bar, elegant...  

Care Provided by Graysford Hall

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400From £1,500
Residential Dementia CareFrom £1,400From £1,500

We recommend talking to us about fees and care needs when you come along to visit us.


At Graysford Hall, part of the prestigious Sanders Senior Living family, we pride ourselves on delivering exceptionally high standards of senior care within a truly luxurious, all-inclusive environment.

When you visit us, we recommend speaking with our friendly team about your care requirements and fee options to ensure the perfect fit for you or your loved one.

Residents at Graysford Hall enjoy an enriching lifestyle with a diverse programme of activities tailored to personal interests and hobbies. Socialise in our stylish bistro, watch a film in our art deco-inspired cinema, relax with a book in the library, or unwind in our opulent lounges. Mealtimes are a delight, with freshly prepared cuisine served in our elegant dining rooms, or for special occasions, our private dining space offers a refined alternative.

Wellbeing is at the heart of life at Graysford Hall. Our spa and therapy suite – overlooking the grand, welcoming reception area – provides access to hairdressing, chiropody, massage, beauty treatments, and optician visits, all designed to help our residents look and feel their best.

We are proud to be one of the few local providers offering a specialised Dementia Care Space Program, meeting exceptional standards to ensure safety, comfort, and dignity for our dementia residents.

Come and experience the warmth, care, and exceptional luxury of life at Graysford Hall.

Contact Graysford Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Lorraine(Welham)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Number of floors: 3

Room Information

  • Single Rooms (68)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (68)

Visiting

  • Visiting the home is available without booking and times of visiting is not limited.

Parking

  • There are multiple parking spaces on site and available to accommodate visitors.

Graysford Hall Reviews (74)

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9.4

Graysford Hall has a Review Score of 9.4 (9.423) out of 10, based on 15 reviews in the last 2 years. Over all time Graysford Hall has 74 reviews.

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Review from Peter W (Son of Resident) published on 27 January 2021 Submitted via Website
Overall Experience

Moving care homes was a big decision to make but one which my father and the family never regretted. We are particularly impressed that although all members of Graysford Hall staff have separate roles they all work together as a unified team seeking to provide the best care for all residents.

Reply from Sandie Preece, Home manager at Graysford Hall

Thank you so much for your kind words Peter, I know the team really appreciate hearing such lovely feedback, I do have to agree with you, I am honoured to work alongside such an amazing caring team.

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Review from Helen J (Daughter of Resident) published on 20 November 2020 Submitted via Postal Card
Overall Experience

My father was initially accepted for a weeks trial to ascertain his dementia needs. The home extended his stay by a further week after which he was accepted as a full-time resident. The staff are always extremely efficient and friendly; whenever I call for an update on my father, it's never too much trouble to put me through to a member of staff to inform me about his well being. He absolutely adores his food and enjoys sitting in the cinema room watching car restoration programmes. Graysford Hall is of a very high standard with extremely spacious and beautifully designed bedrooms, which can be personalised by each resident. What would be an idea for the home to consider is to send a weekly update to a nominated family member either via email or letter. This could include a brief description of daily events, food consumed, activities performed, showered etc. This would be beneficial to families whose relatives have dementia. To conclude; Graysford Hall is simply stunning with excellent facilities and outstanding staff.

Reply from Sandie Preece, Home Manager at Graysford Hall

Many thanks for your amazing feedback and for taking the time to write it. It is a pleasure having your father living with us as part of the Graysford Hall family. Our team are so dedicated to providing outstanding care and ensuring the wellbeing of all of our residents is at the heart of...  

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Review from Ann J (Daughter of Resident) published on 23 October 2020 Submitted via Website
Overall Experience

My mother enjoyed her two-week stay so much she wanted to stay longer. She is now looking forward to going again. She enjoyed the daily activities and was full of praise for the staff - nothing was too much trouble. She had a healthy appetite for 94 years old and especially enjoyed the fresh fruit salad and a glass of prosecco!

Reply from Allison Purkiss, Admissions Manager at Graysford Hall

Thank you for your review and we were delighted to have your mother stop with us for a respite stay. Your kind comments have been passed onto the staff, and we look forward to having your mother back with us again.

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Review from Clare W (Daughter of Resident) published on 20 October 2020 Submitted via Website
Overall Experience
Mum settled well for a two-week respite stay. The care staff were very kind and patient with her and always respectful.
We were able to visit outside her room and talk to her through a partly open window. There were no time limits to our visits, and although mum was mystified by why we were outside, we could tell she was pleased to see us.
The management was flexible and allowed us to extend her stay at short notice. We were disappointed that it wasn't possible to have a more relaxed meeting with mum in the garden but recognise the constraints of managing a care home during the lockdown in the area.

We communicated with many care workers and management staff during the visit and occasionally felt that messages hadn't been passed on. It would have been useful to have had one key link worker to communicate daily information, both from and to us. Simple things like when she left, when if at all had she had a bath or shower? any medical issues? chiropody appointment, activities enjoyed.

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Review from J J (Wife of Resident) published on 14 July 2020 Submitted via Postal Card
Overall Experience

Short term resident due to a broken ankle on right leg. Left leg very weak so hoist etc required. Diet should be more closely monitored as very large weight gain does not help recovery.

Reply from Pradeep Patel, Home Manager at Graysford Hall

Thank you for your valued feedback. It was a huge pleasure to look after your husband. The team at Graysford are very pleased to hear that his stay at Graysford was a success and he is back at home with you and back on his feet too. The chef is glad your husband enjoyed all of his meals at...  

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Review from Jayne F (Daughter of Resident) published on 3 July 2020 Submitted via Website
Overall Experience

My mum has just stayed here for two weeks following an operation. We knew about Graysford Hall after attending the Open Day and it looked fabulous and so Mum was keen to go here for respite. We couldn’t have chosen a better place and they far exceeded our expectations in every way. They are so kind, caring and thoughtful and it was such a relief for me to know that Mum was happy and safe. Everyone from carers, cleaners, gardeners, chef and admin introduced themselves to her and couldn’t do enough for her. My mum has said the food was excellent and they easily dealt with her egg allergy, cooking special alternatives. They have handled COVID professionally and sensibly, Mum was tested and quarantined for two days pending results and although I wasn’t allowed into the place, I could see her and speak to her from her private patio wearing a mask and socially distancing. I regularly visit friends and relatives in different care homes in Leicester and would move them all here if I could!

Reply from Pradeep Patel, Home Manager at Graysford Hall

Thank you so much for the amazing feedback Jayne. Mum was a pleasure to look after. The team at Graysford hope she is well. We look forward to seeing her in the future. I know the other service users appreciated your mum's vast knowledge of wine.

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Review from Shaun P (Son of Resident) published on 9 March 2020 Submitted via Website
Overall Experience

At a very difficult time for us as a family, Graysford Hall met all our requirements to give our mum the best possible care. They have shown tolerance, empathy and respect which has afforded our mother the dignity she deserves in the last years of her life. The support for us as a family has been excellent and I would happily recommend Graysford Hall to anyone considering care for a relative. It does not matter how nice a place looks if the ethos within it is wrong, however, the caring, supportive ethos of all the staff shines through like a beacon, making this a wonderful place for our mum. Thank you.

Reply from Peta Mandleberg, Director of Commissioning and Premium Services at Graysford Hall

Thank you so much for your feedback. This is really appreciated.

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Review from Nathan S (Friend of Resident) published on 28 February 2020 Submitted via Website
Overall Experience
Such a warm, clean and friendly place to have visited.

Staff were lovely and felt really at home. Really worth a visit.

Reply from Peta Mandleberg, Director of Commissioning and Premium Services at Graysford Hall
Thank you so much Nathan.

This is really appreciated.

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Review from Susan D (Friend of Resident) published on 27 February 2020 Submitted via Website
Overall Experience

I visited my friend who has been staying here for some weeks. What a beautiful place and such friendly staff. I was invited to have lunch and had a thoroughly lovely day. It was so nice to see my friend being so well looked after.

Reply from Peta Mandleberg, Director of Commissioning and Premium Services at Graysford Hall
Thank you so much for your kind words.

I will feed back to the team, they really appreciate hearing views like this.

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Review from Ann D (Friend of Resident) published on 27 February 2020 Submitted via Postal Card
Overall Experience

We had lunch with our friends. OK. It was a lovely meal served in a small annexe of the dining room. The staff, from going in, to coming out were so pleasant, caring and helpful. It was a very enjoyable experience.

Reply from Peta Mandleberg, Director of Commissioning and Premium Services at Graysford Hall

Thank you very much Ann for your kind words. I will ensure your feedback is communicated to the team. They strive hard to achieve the enjoyable experience you describe.

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Review from Angie S (Wife of Resident) published on 10 February 2020 Submitted via Postal Card
Overall Experience

The staff and workers are very good in every way.

Reply from Jamie Lawrence, Admissions Manager at Graysford Hall

Thank you so much for your review, Angie. We were delighted to have your husband at Graysford Hall it was an absolute pleasure to have him around and we all rather miss him. It was lovely to have you in the home with him so often as well. Our Wellbeing Lead is working on starting a Bridge Club - we'd love to have you both back to get involved and show us how it's done. The door's always open...

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Review from T S (Son of Resident) published on 24 January 2020 Submitted via Website
Overall Experience

This home took my parents at short notice and were thoroughly helpful and professional throughout. This is a new home and is finished to an extremely high standard. All the staff are first-class people and are prepared to go the extra mile to see to residents' needs. I have been particularly impressed by the quality of the care which has so far been faultless. My parents have similarly been most impressed by everyone at the home and the care and kindness that they have received.

Reply from Peta Mandleberg, Director of Commissioning and Premium Services at Graysford Hall

Thank you Tom for your lovely review. I will pass it on to Suzie and the team.

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Review from Victoria P (Daughter of Resident) published on 11 December 2019 Submitted via Website
Overall Experience
Mum was due to stay at Graysford Hall for a two-week respite stay following discharge from hospital, but unfortunately only got to stay for two nights as she had to go back to hospital. I say unfortunately because Graysford Hall is so lovely, I was looking forward to her enjoying her stay - so much so that I thought she might even like to live there. Put it this way, I cried when I was shown around during a pre-stay meeting - every elderly person deserves a care home of this standard. Not just the gorgeous decor, etc. but the care and attention of the staff.

The communication with the home pre and during the stay was so helpful and reassuring during what was a very stressful time. The personalised welcome was a lovely touch for Mum and there was nothing that was too much trouble - for Mum, me or my seven-year-old, who was treated to a private cinema screening with popcorn whilst we got Mum settled in. Mums back home now, which isn’t going so well so Graysford Hall may well still be her next home.

Reply from Peta Mandleberg, Commissioning Manager Premium Services at Graysford Hall

Thank you so much for your lovely review. We hope your mum is ok, sad to hear she isn't, but are happy to assist you in the future. The kettle is always on.

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Review from David E (Son of Resident) published on 27 November 2019 Submitted via Postal Card
Overall Experience

'Wow' amazing, brilliant staff are fantastic. My mom stayed in for two weeks whilst we were on vacation. She was so happy and on our return, the staff including the chef, were there to say goodbye. The place is superb and would recommend to all. Thank you. My mum will be returning as a resident in the near future.

Reply from Peta Mandleberg, Commissioning Manager Premium Services at Graysford Hall

Thank you so much for your very kind review. We enjoyed having your mum so much. I will pass your praise on to the team - it means a lot to them.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 April 2025
Overall
Good
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (15) & Events (1)

News
  • 18 Feb 2026

    Residents, families and members of the local community came together at Graysford Hall, part of the Sanders Senior Living Group, on Friday 13 February 2026 for a spectacular Valentine’s Ball...

  • 18 Feb 2026

    Residents at Graysford Hall, part of the Sanders Senior Living Group, enjoyed a heartfelt Valentine’s Day celebration on 14 February 2026, as love and appreciation were shared throughout the home....

  • 17 Dec 2025

    Graysford Hall, part of the Sanders Senior Living Group, was transformed into a festive wonderland on Friday 12 December, hosting a special Santa’s Grotto Afternoon that brought seasonal cheer to...

Upcoming Events

Awards / Recognitions (3)

Accreditations

There are no accreditations posted yet for Graysford Hall.

Meet the Team (3)

Lorraine Welham
Lorraine WelhamJob Title:Home ManagerJoined: 2026

I have worked in social care for over thirty years. My passion is to provide dignified and compassionate care to all who require it.

I take pride in all that I do, which includes leading staff to create an environment that is meaningful, comfortable, fulfilling and achieves the best outcomes possible for the people in our care.

Throughout my career, I have looked after a very diverse range of residents and have experience in looking after people with complex nursing needs, dementia care and those with a physical disability.

I still remain dedicated to achieving the best standards possible and will continue to do so.

Kavita Patel
Kavita PatelJob Title:AdministratorJoined: 2022

Kavita has spent the last 4 years in Business Admin roles and has completed her NVQ 2 in Business Administration. She thoroughly enjoyed her previous work as a Domiciliary care worker, where she provided care to the elderly in her community.

With her knowledge of both admin and care work, Kavita brings with her valuable experience, which is sure to make her a great asset to the team at Graysford Hall.

Bev Key
Bev KeyJob Title:Deputy ManagerJoined: 2026

I first began working in the care sector in 1990, where I was a housekeeper working for Leicester County Council. I soon developed into a role as a night carer, which I was for 17 years before accepting a role in the Quality Improvement Team supporting other care providers.

After 12 years, I made the decision to come back into a care home, where I started as a Unit Manager and developed into my current role as Deputy Manager.

I have a real passion for supporting people and their families, ensuring that they receive an excellent standard of care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Graysford Hall to verify any information. View our terms and conditions. Graysford Hall has an Enhanced Service -more info.