Graysford Hall

11 Elmfield Avenue, Stoneygate, Leicester LE2 1RB
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9.3 71 Reviews
  • Graysford Hall, Leicester
The stunning, tree-lined road of Elmfield Avenue leads to the grand entrance of this beautiful, luxury residential and dementia care home.

Graysford Hall is a truly exclusive, home-from-home senior living setting, ideally situated and easily accessible via the A6, one of the main roads to the City of Leicester.

Located in the leafy, upmarket area of Stoneygate, Graysford Hall is the premium choice in residential care in Leicester. Graysford Hall is a luxurious, calm and tranquil home, offering residents a true sense of serenity and a team of specialist professionals ensuring the health and wellbeing of residents.

Graysford Hall comprises of 68 large, private suites and numerous stylish lounge areas and dining spaces, set over 3 floors. The well established Victorian-walled garden is accessible for all residents and provides a sunny spot to sit and enjoy the tranquil surroundings. Additionally, all ground floor rooms have direct, wheelchair-friendly access to the gardens via elegant French doors.

The private grounds of Graysford Hall include a split-level patio area for socialising with fellow residents, hosting celebrations and summertime gatherings. Green-fingered residents are encouraged to assist in maintaining the pretty gardens and flowerbeds.

Residents can partake in regular and varied activities programme, with pastimes, hobbies and interests in mind and also socialise in the superb bistro, watch a film in the art deco cinema room, have a leisurely read in the library, relax in opulent lounges and enjoy delicious meals in one of the comfortable dining rooms or the private dining facility.

Hairdressing, chiropody, massage, beauty and optician visits will all be available to residents in the spa and therapy suite overlooking the grand, welcoming reception area.
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Care Provided by Graysford Hall

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1650
  • Self-Funded Residential Dementia Care: £1450 – £1650
  • RESPITE Self-Funded Residential Care: £1450 – £1550
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1600

We recommend talking to us about fees and care needs when you come along to visit us.


Welcome to Graysford Hall – A 5-Star Experience in Senior Living


At Graysford Hall, part of the prestigious Sanders Senior Living family, we pride ourselves on delivering exceptionally high standards of senior care within a truly luxurious, all-inclusive environment.


When you visit us, we recommend speaking with our friendly team about your care requirements and fee options to ensure the perfect fit for you or your loved one.


Residents at Graysford Hall enjoy an enriching lifestyle with a diverse programme of activities tailored to personal interests and hobbies. Socialise in our stylish bistro, watch a film in our art deco-inspired cinema, relax with a book in the library, or unwind in our opulent lounges. Mealtimes are a delight, with freshly prepared cuisine served in our elegant dining rooms, or for special occasions, our private dining space offers a refined alternative.


Wellbeing is at the heart of life at Graysford Hall. Our spa and therapy suite – overlooking the grand, welcoming reception area – provides access to hairdressing, chiropody, massage, beauty treatments, and optician visits, all designed to help our residents look and feel their best.


We are proud to be one of the few local providers offering a specialised Dementia Care Space Program, meeting exceptional standards to ensure safety, comfort, and dignity for our dementia residents.


Come and experience the warmth, care, and exceptional luxury of life at Graysford Hall.

The price(s) shown are provided by the care home. Contact Graysford Hall for full pricing details and T&Cs.

Contact Graysford Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Graysford Hall to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Number of floors: 3

Room Information

  • Single Rooms (68)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (68)

Visiting

  • Visiting the home is available without booking and times of visiting is not limited.

Parking

  • There are multiple parking spaces on site and available to accommodate visitors.

Graysford Hall Reviews (71)

9.3

Graysford Hall has a Review Score of 9.3 (9.284) out of 10, based on 12 reviews in the last 2 years.
Over all time Graysford Hall has 71 reviews.

Overall Experience
  • 66
  • 4
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Date Published
  • 71
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Reviewer Connection to Graysford Hall
  • 24
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  • 9
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Total of 71, showing 61-71
Review from Clare W (Daughter of Resident) published on 20 October 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum settled well for a two-week respite stay. The care staff were very kind and patient with her and always respectful.
We were able to visit outside her room and talk to her through a partly open window. There were no time limits to our visits, and although mum was mystified by why we were outside,
we could tell she was pleased to see us.
The management was flexible and allowed us to extend her stay at short notice. We were disappointed that it wasn't possible to have a more relaxed meeting with mum in the garden but recognise the constraints of managing a care home during the lockdown in the area.
We communicated with many care workers and management staff during the visit and occasionally felt that messages hadn't been passed on. It would have been useful to have had one key link worker to communicate daily information, both from and to us. Simple things like when she left, when if at all had she had a bath or shower? any medical issues? chiropody appointment, activities enjoyed.
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Review from J J (Wife of Resident) published on 14 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Short term resident due to a broken ankle on right leg. Left leg very weak so hoist etc required. Diet should be more closely monitored as very large weight gain does not help recovery.
Reply from Pradeep Patel, Home Manager at Graysford HallThank you for your valued feedback. It was a huge pleasure to look after your husband. The team at Graysford are very pleased to hear that his stay at Graysford was a success and he is back at home with you and back on his feet too. The chef is glad your husband enjoyed all of his meals at Graysford. Hopefully he has the strength and energy to continue his recovery at home and we all look forward to seeing you both at Graysford very soon.
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Review from Jayne F (Daughter of Resident) published on 3 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has just stayed here for two weeks following an operation. We knew about Graysford Hall after attending the Open Day and it looked fabulous and so Mum was keen to go here for respite. We couldn’t have chosen a better place and they far exceeded our expectations in every way. They are so kind,
caring and thoughtful and it was such a relief for me to know that Mum was happy and safe. Everyone from carers, cleaners, gardeners, chef and admin introduced themselves to her and couldn’t do enough for her. My mum has said the food was excellent and they easily dealt with her egg allergy, cooking special alternatives. They have handled COVID professionally and sensibly, Mum was tested and quarantined for two days pending results and although I wasn’t allowed into the place, I could see her and speak to her from her private patio wearing a mask and socially distancing. I regularly visit friends and relatives in different care homes in Leicester and would move them all here if I could!
Reply from Pradeep Patel, Home Manager at Graysford HallThank you so much for the amazing feedback Jayne. Mum was a pleasure to look after. The team at Graysford hope she is well. We look forward to seeing her in the future. I know the other service users appreciated your mum's vast knowledge of wine.
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Review from Shaun P (Son of Resident) published on 9 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
At a very difficult time for us as a family, Graysford Hall met all our requirements to give our mum the best possible care. They have shown tolerance, empathy and respect which has afforded our mother the dignity she deserves in the last years of her life. The support for us as a family has been excellent
and I would happily recommend Graysford Hall to anyone considering care for a relative. It does not matter how nice a place looks if the ethos within it is wrong, however, the caring, supportive ethos of all the staff shines through like a beacon, making this a wonderful place for our mum. Thank you.
Reply from Peta Mandleberg, Director of Commissioning and Premium Services at Graysford HallThank you so much for your feedback. This is really appreciated.
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Review from Nathan S (Friend of Resident) published on 28 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such a warm, clean and friendly place to have visited.
Staff were lovely and felt really at home. Really worth a visit.
Reply from Peta Mandleberg, Director of Commissioning and Premium Services at Graysford HallThank you so much Nathan.
This is really appreciated.
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Review from Susan D (Friend of Resident) published on 27 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my friend who has been staying here for some weeks. What a beautiful place and such friendly staff. I was invited to have lunch and had a thoroughly lovely day. It was so nice to see my friend being so well looked after.
Reply from Peta Mandleberg, Director of Commissioning and Premium Services at Graysford HallThank you so much for your kind words.
I will feed back to the team, they really appreciate hearing views like this.
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Review from Ann D (Friend of Resident) published on 27 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had lunch with our friends. OK. It was a lovely meal served in a small annexe of the dining room. The staff, from going in, to coming out were so pleasant, caring and helpful. It was a very enjoyable experience.
Reply from Peta Mandleberg, Director of Commissioning and Premium Services at Graysford HallThank you very much Ann for your kind words. I will ensure your feedback is communicated to the team. They strive hard to achieve the enjoyable experience you describe.
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Review from Angie S (Wife of Resident) published on 10 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and workers are very good in every way.
Reply from Jamie Lawrence, Admissions Manager at Graysford HallThank you so much for your review, Angie. We were delighted to have your husband at Graysford Hall it was an absolute pleasure to have him around and we all rather miss him. It was lovely to have you in the home with him so often as well. Our Wellbeing Lead is working on starting a Bridge Club - we'd love to have you both back to get involved and show us how it's done. The door's always open...
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Review from T S (Son of Resident) published on 24 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home took my parents at short notice and were thoroughly helpful and professional throughout. This is a new home and is finished to an extremely high standard. All the staff are first-class people and are prepared to go the extra mile to see to residents' needs. I have been particularly impressed
by the quality of the care which has so far been faultless. My parents have similarly been most impressed by everyone at the home and the care and kindness that they have received.
Reply from Peta Mandleberg, Director of Commissioning and Premium Services at Graysford HallThank you Tom for your lovely review. I will pass it on to Suzie and the team.
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Review from Victoria P (Daughter of Resident) published on 11 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was due to stay at Graysford Hall for a two-week respite stay following discharge from hospital, but unfortunately only got to stay for two nights as she had to go back to hospital. I say unfortunately because Graysford Hall is so lovely, I was looking forward to her enjoying her stay - so much
so that I thought she might even like to live there. Put it this way, I cried when I was shown around during a pre-stay meeting - every elderly person deserves a care home of this standard. Not just the gorgeous decor, etc. but the care and attention of the staff.
The communication with the home pre and during the stay was so helpful and reassuring during what was a very stressful time. The personalised welcome was a lovely touch for Mum and there was nothing that was too much trouble - for Mum, me or my seven-year-old, who was treated to a private cinema screening with popcorn whilst we got Mum settled in. Mums back home now, which isn’t going so well so Graysford Hall may well still be her next home.
Reply from Peta Mandleberg, Commissioning Manager Premium Services at Graysford HallThank you so much for your lovely review. We hope your mum is ok, sad to hear she isn't, but are happy to assist you in the future. The kettle is always on.
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Review from David E (Son of Resident) published on 27 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
'Wow' amazing, brilliant staff are fantastic. My mom stayed in for two weeks whilst we were on vacation. She was so happy and on our return, the staff including the chef, were there to say goodbye. The place is superb and would recommend to all. Thank you. My mum will be returning as a resident in the
near future.
Reply from Peta Mandleberg, Commissioning Manager Premium Services at Graysford HallThank you so much for your very kind review. We enjoyed having your mum so much. I will pass your praise on to the team - it means a lot to them.
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Current Review Score: 9.3 (9.284)

Overview of Review Score

The Review Score of 9.3 (9.284) out of 10 for Graysford Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.745 for Graysford Hall is calculated as follows: ( (113 Excellents x 5) + (21 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 141 Ratings = 4.745
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.539 Points relating to the number of positive Reviews for Graysford Hall is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 = 3.775
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4. 11 Positive Reviews ÷ 14.4 = 0.764
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Apr 2025

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (2)

Shazia

Shazia Siddiq

Job Title: Deputy Manager Joined: 2026

I am a people-focused professional with a genuine passion for care and supporting others. Originally from Manchester, I spent my early years surrounded by close family and friends before relocating to Leicester as an adult, where I found my calling in the care sector.


I strongly believe that every individual should feel at the centre of their own care journey. Supporting people to maintain their independence, dignity and sense of self is incredibly important to me. I am passionate about helping individuals feel valued, confident and respected for who they are.


Working with people from all walks of life is what inspires me daily. I particularly value the opportunity to listen, learn and share in residents’ life stories, experiences and memories. This person-centred approach is at the heart of how I work and why I find such fulfilment in my role.


My outlook on care is simple: treat people with kindness, respect and compassion, and you create an environment where everyone feels cared for and supported.

Kavita

Kavita Patel

Job Title: Administrator Joined: 2022

Kavita has spent the last 4 years in Business Admin roles and has completed her NVQ 2 in Business Administration. She thoroughly enjoyed her previous work as a Domiciliary care worker, where she provided care to the elderly in her community.


With her knowledge of both admin and care work, Kavita brings with her valuable experience, which is sure to make her a great asset to the team at Graysford Hall.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Graysford Hall to verify any information. View our terms and conditions. Graysford Hall has an Enhanced Service - more info.