
Graysford Hall was streets ahead of all the others, ticking all the boxes we had listedTrish D(Daughter-in-law of Resident/Service User)

My room was first-class, spacious and it was more like a luxury hotelDavid P(Respite Resident/Service User)

Any worries that we used to have regarding care are gone, we know she is in safe handsBrian B(Son of Resident/Service User)

Graysford Hall was streets ahead of all the others, ticking all the boxes we had listedTrish D(Daughter-in-law of Resident/Service User)

My room was first-class, spacious and it was more like a luxury hotelDavid P(Respite Resident/Service User)

Any worries that we used to have regarding care are gone, we know she is in safe handsBrian B(Son of Resident/Service User)

Situated less than half a mile from the historic and picturesque Victoria Park, Graysford Hall is a beautiful 72-bed luxury care home in Leicester, combining exceptional care with contemporary comfort.
Thoughtfully designed with comfort, care and wellbeing at its heart, Graysford Hall offers exceptional residential and dementia care in a warm, welcoming setting. Residents benefit from an impressive selection of facilities, including a cinema, therapy room, hairdressing salon, cocktail bar, elegant...
Care Provided by Graysford Hall
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 72 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
We recommend talking to us about fees and care needs when you come along to visit us.
At Graysford Hall, part of the prestigious Sanders Senior Living family, we pride ourselves on delivering exceptionally high standards of senior care within a truly luxurious, all-inclusive environment.
When you visit us, we recommend speaking with our friendly team about your care requirements and fee options to ensure the perfect fit for you or your loved one.
Residents at Graysford Hall enjoy an enriching lifestyle with a diverse programme of activities tailored to personal interests and hobbies. Socialise in our stylish bistro, watch a film in our art deco-inspired cinema, relax with a book in the library, or unwind in our opulent lounges. Mealtimes are a delight, with freshly prepared cuisine served in our elegant dining rooms, or for special occasions, our private dining space offers a refined alternative.
Wellbeing is at the heart of life at Graysford Hall. Our spa and therapy suite – overlooking the grand, welcoming reception area – provides access to hairdressing, chiropody, massage, beauty treatments, and optician visits, all designed to help our residents look and feel their best.
We are proud to be one of the few local providers offering a specialised Dementia Care Space Program, meeting exceptional standards to ensure safety, comfort, and dignity for our dementia residents.
Come and experience the warmth, care, and exceptional luxury of life at Graysford Hall.
The price(s) shown are provided by the care home. Contact Graysford Hall for full pricing details and T&Cs.
Contact Graysford Hall to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sanders Senior Living
- Private Owned
Person in charge
- Lorraine(Welham)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2019
- Number of floors: 3
Room Information
- Single Rooms (68)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (68)
Visiting
- Visiting the home is available without booking and times of visiting is not limited.
Parking
- There are multiple parking spaces on site and available to accommodate visitors.
Graysford Hall Reviews (74)
Graysford Hall has a Review Score of 9.4 (9.423) out of 10, based on 15 reviews in the last 2 years.
Over all time Graysford Hall has 74 reviews.
Moving care homes was a big decision to make but one which my father and the family never regretted. We are particularly impressed that although all members of Graysford Hall staff have separate roles they all work together as a unified team seeking to provide the best care for all residents.
Thank you so much for your kind words Peter, I know the team really appreciate hearing such lovely feedback, I do have to agree with you, I am honoured to work alongside such an amazing caring team.
My father was initially accepted for a weeks trial to ascertain his dementia needs. The home extended his stay by a further week after which he was accepted as a full-time resident. The staff are always extremely efficient and friendly; whenever I call for an update on my father, it's never too much trouble to put me through to a member of staff to inform me about his well being. He absolutely adores his food and enjoys sitting in the cinema room watching car restoration programmes. Graysford Hall is of a very high standard with extremely spacious and beautifully designed bedrooms, which can be personalised by each resident. What would be an idea for the home to consider is to send a weekly update to a nominated family member either via email or letter. This could include a brief description of daily events, food consumed, activities performed, showered etc. This would be beneficial to families whose relatives have dementia. To conclude; Graysford Hall is simply stunning with excellent facilities and outstanding staff.
Many thanks for your amazing feedback and for taking the time to write it. It is a pleasure having your father living with us as part of the Graysford Hall family. Our team are so dedicated to providing outstanding care and ensuring the wellbeing of all of our residents is at the heart of...
My mother enjoyed her two-week stay so much she wanted to stay longer. She is now looking forward to going again. She enjoyed the daily activities and was full of praise for the staff - nothing was too much trouble. She had a healthy appetite for 94 years old and especially enjoyed the fresh fruit salad and a glass of prosecco!
Thank you for your review and we were delighted to have your mother stop with us for a respite stay. Your kind comments have been passed onto the staff, and we look forward to having your mother back with us again.
We were able to visit outside her room and talk to her through a partly open window. There were no time limits to our visits, and although mum was mystified by why we were outside, we could tell she was pleased to see us.
The management was flexible and allowed us to extend her stay at short notice. We were disappointed that it wasn't possible to have a more relaxed meeting with mum in the garden but recognise the constraints of managing a care home during the lockdown in the area.
We communicated with many care workers and management staff during the visit and occasionally felt that messages hadn't been passed on. It would have been useful to have had one key link worker to communicate daily information, both from and to us. Simple things like when she left, when if at all had she had a bath or shower? any medical issues? chiropody appointment, activities enjoyed.
Short term resident due to a broken ankle on right leg. Left leg very weak so hoist etc required. Diet should be more closely monitored as very large weight gain does not help recovery.
Thank you for your valued feedback. It was a huge pleasure to look after your husband. The team at Graysford are very pleased to hear that his stay at Graysford was a success and he is back at home with you and back on his feet too. The chef is glad your husband enjoyed all of his meals at...
My mum has just stayed here for two weeks following an operation. We knew about Graysford Hall after attending the Open Day and it looked fabulous and so Mum was keen to go here for respite. We couldn’t have chosen a better place and they far exceeded our expectations in every way. They are so kind, caring and thoughtful and it was such a relief for me to know that Mum was happy and safe. Everyone from carers, cleaners, gardeners, chef and admin introduced themselves to her and couldn’t do enough for her. My mum has said the food was excellent and they easily dealt with her egg allergy, cooking special alternatives. They have handled COVID professionally and sensibly, Mum was tested and quarantined for two days pending results and although I wasn’t allowed into the place, I could see her and speak to her from her private patio wearing a mask and socially distancing. I regularly visit friends and relatives in different care homes in Leicester and would move them all here if I could!
Thank you so much for the amazing feedback Jayne. Mum was a pleasure to look after. The team at Graysford hope she is well. We look forward to seeing her in the future. I know the other service users appreciated your mum's vast knowledge of wine.
At a very difficult time for us as a family, Graysford Hall met all our requirements to give our mum the best possible care. They have shown tolerance, empathy and respect which has afforded our mother the dignity she deserves in the last years of her life. The support for us as a family has been excellent and I would happily recommend Graysford Hall to anyone considering care for a relative. It does not matter how nice a place looks if the ethos within it is wrong, however, the caring, supportive ethos of all the staff shines through like a beacon, making this a wonderful place for our mum. Thank you.
Thank you so much for your feedback. This is really appreciated.
Staff were lovely and felt really at home. Really worth a visit.
This is really appreciated.
I visited my friend who has been staying here for some weeks. What a beautiful place and such friendly staff. I was invited to have lunch and had a thoroughly lovely day. It was so nice to see my friend being so well looked after.
I will feed back to the team, they really appreciate hearing views like this.
We had lunch with our friends. OK. It was a lovely meal served in a small annexe of the dining room. The staff, from going in, to coming out were so pleasant, caring and helpful. It was a very enjoyable experience.
Thank you very much Ann for your kind words. I will ensure your feedback is communicated to the team. They strive hard to achieve the enjoyable experience you describe.
The staff and workers are very good in every way.
Thank you so much for your review, Angie. We were delighted to have your husband at Graysford Hall it was an absolute pleasure to have him around and we all rather miss him. It was lovely to have you in the home with him so often as well. Our Wellbeing Lead is working on starting a Bridge Club - we'd love to have you both back to get involved and show us how it's done. The door's always open...
This home took my parents at short notice and were thoroughly helpful and professional throughout. This is a new home and is finished to an extremely high standard. All the staff are first-class people and are prepared to go the extra mile to see to residents' needs. I have been particularly impressed by the quality of the care which has so far been faultless. My parents have similarly been most impressed by everyone at the home and the care and kindness that they have received.
Thank you Tom for your lovely review. I will pass it on to Suzie and the team.
The communication with the home pre and during the stay was so helpful and reassuring during what was a very stressful time. The personalised welcome was a lovely touch for Mum and there was nothing that was too much trouble - for Mum, me or my seven-year-old, who was treated to a private cinema screening with popcorn whilst we got Mum settled in. Mums back home now, which isn’t going so well so Graysford Hall may well still be her next home.
Thank you so much for your lovely review. We hope your mum is ok, sad to hear she isn't, but are happy to assist you in the future. The kettle is always on.
'Wow' amazing, brilliant staff are fantastic. My mom stayed in for two weeks whilst we were on vacation. She was so happy and on our return, the staff including the chef, were there to say goodbye. The place is superb and would recommend to all. Thank you. My mum will be returning as a resident in the near future.
Thank you so much for your very kind review. We enjoyed having your mum so much. I will pass your praise on to the team - it means a lot to them.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 April 2025Good
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (15) & Events (1)
- 18 Feb 2026
Residents, families and members of the local community came together at Graysford Hall, part of the Sanders Senior Living Group, on Friday 13 February 2026 for a spectacular Valentine’s Ball...
- 18 Feb 2026
Residents at Graysford Hall, part of the Sanders Senior Living Group, enjoyed a heartfelt Valentine’s Day celebration on 14 February 2026, as love and appreciation were shared throughout the home....
- 17 Dec 2025
Graysford Hall, part of the Sanders Senior Living Group, was transformed into a festive wonderland on Friday 12 December, hosting a special Santa’s Grotto Afternoon that brought seasonal cheer to...
- 06 Aug 2026Organiser: Graysford Hall
Awards / Recognitions (3)
- 31 Jan 2024Recipient: Sanders Senior Living
- 28 Feb 2023Recipient: Sanders Senior Living
- 20 Jan 2021Recipient: Graysford Hall
Accreditations
There are no accreditations posted yet for Graysford Hall.
Meet the Team (3)

I have worked in social care for over thirty years. My passion is to provide dignified and compassionate care to all who require it.
I take pride in all that I do, which includes leading staff to create an environment that is meaningful, comfortable, fulfilling and achieves the best outcomes possible for the people in our care.
Throughout my career, I have looked after a very diverse range of residents and have experience in looking after people with complex nursing needs, dementia care and those with a physical disability.
I still remain dedicated to achieving the best standards possible and will continue to do so.

Kavita has spent the last 4 years in Business Admin roles and has completed her NVQ 2 in Business Administration. She thoroughly enjoyed her previous work as a Domiciliary care worker, where she provided care to the elderly in her community.
With her knowledge of both admin and care work, Kavita brings with her valuable experience, which is sure to make her a great asset to the team at Graysford Hall.

I first began working in the care sector in 1990, where I was a housekeeper working for Leicester County Council. I soon developed into a role as a night carer, which I was for 17 years before accepting a role in the Quality Improvement Team supporting other care providers.
After 12 years, I made the decision to come back into a care home, where I started as a Unit Manager and developed into my current role as Deputy Manager.
I have a real passion for supporting people and their families, ensuring that they receive an excellent standard of care.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Graysford Hall to verify any information. View our terms and conditions. Graysford Hall has an Enhanced Service -more info.