Search...

Graysford Hall

11 Elmfield Avenue, Stoneygate, Leicester, Leicestershire LE2 1RB
Sanders Senior Living Logo
Jobs
Graysford Hall logo
Graysford Hall was streets ahead of all the others, ticking all the boxes we had listedTrish D(Daughter-in-law of Resident/Service User)
Graysford Hall, Leicester
My room was first-class, spacious and it was more like a luxury hotelDavid P(Respite Resident/Service User)
Graysford Hall, Leicester
Any worries that we used to have regarding care are gone, we know she is in safe handsBrian B(Son of Resident/Service User)
Graysford Hall, Leicester

Situated less than half a mile from the historic and picturesque Victoria Park, Graysford Hall is a beautiful 72-bed luxury care home in Leicester, combining exceptional care with contemporary comfort.

Thoughtfully designed with comfort, care and wellbeing at its heart, Graysford Hall offers exceptional residential and dementia care in a warm, welcoming setting. Residents benefit from an impressive selection of facilities, including a cinema, therapy room, hairdressing salon, cocktail bar, elegant...  

Care Provided by Graysford Hall

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400From £1,500
Residential Dementia CareFrom £1,400From £1,500

We recommend talking to us about fees and care needs when you come along to visit us.


At Graysford Hall, part of the prestigious Sanders Senior Living family, we pride ourselves on delivering exceptionally high standards of senior care within a truly luxurious, all-inclusive environment.

When you visit us, we recommend speaking with our friendly team about your care requirements and fee options to ensure the perfect fit for you or your loved one.

Residents at Graysford Hall enjoy an enriching lifestyle with a diverse programme of activities tailored to personal interests and hobbies. Socialise in our stylish bistro, watch a film in our art deco-inspired cinema, relax with a book in the library, or unwind in our opulent lounges. Mealtimes are a delight, with freshly prepared cuisine served in our elegant dining rooms, or for special occasions, our private dining space offers a refined alternative.

Wellbeing is at the heart of life at Graysford Hall. Our spa and therapy suite – overlooking the grand, welcoming reception area – provides access to hairdressing, chiropody, massage, beauty treatments, and optician visits, all designed to help our residents look and feel their best.

We are proud to be one of the few local providers offering a specialised Dementia Care Space Program, meeting exceptional standards to ensure safety, comfort, and dignity for our dementia residents.

Come and experience the warmth, care, and exceptional luxury of life at Graysford Hall.

Contact Graysford Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Lorraine(Welham)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Number of floors: 3

Room Information

  • Single Rooms (68)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (68)

Visiting

  • Visiting the home is available without booking and times of visiting is not limited.

Parking

  • There are multiple parking spaces on site and available to accommodate visitors.

Graysford Hall Reviews (74)

Submit a Review
9.4

Graysford Hall has a Review Score of 9.4 (9.423) out of 10, based on 15 reviews in the last 2 years. Over all time Graysford Hall has 74 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Graysford Hall
Loading...
Showing 74 reviews matching selected criteria
Review from N O (Granddaughter of Resident) published on 27 September 2022 Submitted via Website
Overall Experience
Graysford Hall was amazing when it came to getting my nan into emergency respite care. She has been there for 4 weeks now due to personal situations at home and she can't rate the staff higher, she tells me they're like a second family and she laughs and jokes around with them as if she's known them her whole life. The staff are amazing and attentive and nothing is ever too much trouble, the food is amazing and the chef will happily accommodate any changes if she fancies something else that's not on the menu.
I'm really grateful to the team at Graysford, I feel like I have my nan back to the way she used to be, she's eating better and drinking well and she looks so much brighter and healthier

I can't thank the manager, the customer relations manager and the team enough.

Reply from David Mitchell, Customer Relationship Manager at Graysford Hall

Thank you so much for your 5 star review. It was a pleasure to look after your Nan and we are all so glad that she is back to her old self again. We hope she comes back for another visit soon!!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Andrew L (Son of Resident) published on 8 September 2022 Submitted via Website
Overall Experience

The manager, customer relations manager and team provided a seamless and stress-free arrival for our mother (dementia resident) who has settled really well over the first few days of being admitted to Graysford. Can't thank the team enough for their support.

Reply from David Mitchell, Customer Relationship Manager at Graysford Hall

Thank you so much for your kind words. Your mother has settled in very well and has become part of the Graysford Hall family very quickly. I will pass your comments on to the rest of the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from V R (Grandson of Resident) published on 29 June 2022 Submitted via Website
Overall Experience

I came into the home and witnessed such a lovely and caring environment. Excellent interactions from the staff. I would recommend this place to anyone who is looking for compassionate care with kindness.

Reply from David Mitchell, Customer Relationship Manager at Graysford Hall

Thank you for your lovely comments, they are much appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M T (Resident / Service User) published on 29 June 2022 Submitted via Postal Card
Overall Experience

We were fortunate to experience good weather during the greater part of our stay here. This enabled us to benefit greatly from the open air, the landscaping and the accommodation provided.

Reply from David Mitchell, Customer Relationship Manager at Graysford Hall

Thank you so much for your review and we are so glad you enjoyed your stay with us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rachel B (Daughter of Resident) published on 29 June 2022 Submitted via Postal Card
Overall Experience

The staff are very helpful and friendly, although could have a few more staff working on Sundays. Facilities are spacious, airy and well maintained. Lovely garden to sit out in - South facing, very relaxing. Room accommodation is lovely and spacious.

Reply from David Mitchell, Customer Relationship Manager at Graysford Hall

Thank you so much for your review. Your Father has settled in very well with us and now is a part of the Graysford Hall family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ruby D (Granddaughter of Resident) published on 24 June 2022 Submitted via Postal Card
Overall Experience

Very thorough care was provided at such short notice. Graysford Hall has been extremely accommodating to every one of our needs. Extremely friendly staff who know our family member by name. Every time we visit, our family member is out of his room and socialising. Very impressed.

Reply from David Mitchell, Customer Relationship Manager at Graysford Hall

Thank you so much for your kind words, it has been a pleasure looking after your grandad.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Hazel R (Resident / Service User) published on 24 June 2022 Submitted via Postal Card
Overall Experience

The staff are extremely kind and helpful, going the extra mile if asked. The laundry and cleaning staff are excellent and always extremely courteous. Everyone gives their best and one feels cared for and safe.

Reply from David Mitchell, Customer Relationship Manager at Graysford Hall

Thank you so much for your kind words. You have been a delight to look after.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tom L (Resident / Service User) published on 24 June 2022 Submitted via Postal Card
Overall Experience

Very good care home and excepting of my frequent visitors.

Reply from David Mitchell, Customer Relationship Manager at Graysford Hall

We are so pleased that you have settled in at Graysford Hall and are now part of our family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Yvonne S (Respite Resident) published on 23 June 2022 Submitted via Postal Card
Overall Experience

I have really enjoyed my stay at Graysford Hall. It is a very special building, lovely and spacious and with lovely decor. The food was really nice and the staff are very, very good. All polite and friendly. I would recommend to anyone.

Reply from David Mitchell, Customer Relationship Manager at Graysford Hall

Thank you so much for your kind words, our staff will appreciate your comments. You were a pleasure to look after and were very much part of the Graysford family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John B (Resident / Service User) published on 23 June 2022 Submitted via Postal Card
Overall Experience

Excellent welcome lunch was provided for me and three members of my family. Subsequent allocation of extremely well-appointed floor room assisted by welcoming member of staff. To date, my experience has been beyond my early expectation. I have every confidence that this will continue.

Reply from David Mitchell, Customer Relationship Manager at Graysford Hall

Thank you for your lovely review, it is much appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P T (Resident / Service User) published on 28 March 2022 Submitted via Postal Card
Overall Experience

Very pleased with kindness and treatment.

Reply from David Mitchell, Customer Relationship Manager at Graysford Hall

We are so pleased you are enjoying your stay with us. You are a pleasure to look after and a very special lady.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Colleen W (Daughter of Resident) published on 15 March 2022 Submitted via Postal Card
Overall Experience

My father came for respite care. He received wonderful care. The staff are caring, thoughtful and reassuring. Rooms are beautifully appointed and the food is first-rate. The management listens to any concerns and act upon them. Nothing was too much trouble.

Reply from David Mitchell, Customer Relationship Manager at Graysford Hall

Thank you for your kind words. It is a pleasure to look after your father, he is a real character. I will pass your comments onto the rest of the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kalpana B (Daughter of Resident) published on 8 March 2022 Submitted via Postal Card
Overall Experience

From my initial enquiry to admitting my mum into the home, I have been met with outstanding efficiency. The staff are very friendly and welcoming. The residents are happy and obviously well cared for. I leave here knowing that my precious mother is in safe hands and happy. Thank you.

Reply from David Mitchell, Customer Relationship Manager at Graysford Hall

Thank you so much for your kind words. It is a pleasure looking looking after your mum, she is such a wonderful person. I will pass your comments on to the rest of the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M M (Daughter of Resident) published on 1 March 2022 Submitted via Website
Overall Experience

Wonderful home with high standards and an extremely caring, professional and committed staff team. Following an unexpected fall at home and admission to hospital, I knew Mum needed somewhere to rest and recuperate before returning home to us. From the moment I called Graysford Hall I was reassured and impressed with the level of service I received. From the hospital assessment, the home met the high standards of comfort and support each resident receives from the amazing staff team, we could not be happier with the level of care Mum receives. Although having been there for only two weeks, Mum loves the home and has already made some good friends. She says the atmosphere is lovely as are all the residents and has nothing but praise for each and every member of the staff team. The food is great and the building facilities are first class. So happy we found Graysford and would not hesitate to recommend.

Reply from David Mitchell, Customer Relationship Manager at Graysford Hall

We are all delighted that your mum has enjoyed her stay with us, she has been a pleasure to look after and the other residents love her. We will pass on your comments to all of the staff team and keep up the wonderful work we do. Once again thank you for your kind words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P G (Grandson of Resident) published on 22 February 2022 Submitted via Postal Card
Overall Experience

The home has been wonderful, caring and has kept us informed. The friendly staff and carers are excellent.

Reply from David Mitchell, Customer Relationship Manager at Graysford Hall

Thank you for your lovely feedback. We will pass your comments on to all the staff. It is a pleasure to look after your grandparent.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sarah D (Daughter of Resident) published on 12 January 2022 Submitted via Website
Overall Experience

Mum has absolutely flourished at Graysford Hall. We trialled for an initial 2 weeks respite and Mum was so happy the move has become permanent. First-class facilities, a great range of activities, excellent catering but most of all a wonderful team of caring staff.

Reply from The Manager, Registered home manager at Graysford Hall
Dear Sarah,
Thank you for the excellent review - pleased to know that you and your mum are happy with our care and support at Graysford.

We will continue our good work and it's a pleasure having your mum with us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David P (Respite Resident) published on 11 November 2021 Submitted via Website
Overall Experience

Very welcoming as soon as I went in with my wife I was greeted by the care manager and introduced to some of the residents. My room was first-class, spacious and it was more like a luxury hotel but being looked after by a good caring team. The food was excellent and the activities were well arranged to suit all tastes and abilities. I would recommend this home to anyone who needs respite or permanent care.

Reply from Rukmi Silva, Home Manager at Graysford Hall

Hello David, thank you for your review. We are happy to hear how satisfied you are with the rooms, food and activities. We always seek the best possible care for our residents and we are grateful for your kind words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Brian B (Son of Resident) published on 5 August 2021 Submitted via Postal Card
Overall Experience

Our mother has flourished since arriving at Graysford Hall. The team are a well-oiled machine providing everything your family member desires. Any worries that we used to have regarding care are gone, we know she is in safe hands.

Reply from Sandie Preece, Registered Home Manager at Graysford Hall

Thank you so much for your lovely feedback, it is such an honour to have your mom residing with us at Graysford Hall, a big part of our Graysford Family. I will pass on your amazing feedback to all of the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Trish D (Daughter-in-law of Resident) published on 6 May 2021 Submitted via Postal Card
Overall Experience

Relocating mum to a new home began online. We then made appointments to view several possible homes in and around the area. Graysford Hall was streets ahead of all the others, ticking all the boxes we had listed. Comfort, care, polite staff and management. Light, excellent decor. The ability for ma to make friends. Lovely fresh cooked meals. Our family can now say we have peace of mind that she is safe as we are scattered around the UK. Mum's delighted to be living in Graysford Hall. She's made friends, enjoys stimulating and interesting conversations. Thank you to all the excellent staff at Grayford Hall.

Reply from Sandie Preece, Home manager at Graysford Hall

Thank you so much for your kind words Trish, it is so lovely to hear the wonderful feedback, Graysford Hall is blessed to have mom, like all our our amazing residents. I will be so happy to share your thoughtful feedback today with all of my team. I am too grateful you chose Graysford Hall, it truly is home for us all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T F (Resident / Service User) published on 26 March 2021 Submitted via Postal Card
Overall Experience

Stayed at Graysford for two weeks respite. Absolutely first class. Great staff, chefs, the whole team. The food was excellent, couldn't fault it. I enjoyed the activities and meeting new people. We would definitely come back here if we had to.

Reply from The Manager, Home Manager at Graysford Hall

Thank you for your lovely feedback. I am so pleased that you and your wife decided to come back a day after returning home from your respite, due to missing Graysford Hall, our residents and staff. We all love having you both with us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 April 2025
Overall
Good
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (15) & Events (1)

News
  • 18 Feb 2026

    Residents, families and members of the local community came together at Graysford Hall, part of the Sanders Senior Living Group, on Friday 13 February 2026 for a spectacular Valentine’s Ball...

  • 18 Feb 2026

    Residents at Graysford Hall, part of the Sanders Senior Living Group, enjoyed a heartfelt Valentine’s Day celebration on 14 February 2026, as love and appreciation were shared throughout the home....

  • 17 Dec 2025

    Graysford Hall, part of the Sanders Senior Living Group, was transformed into a festive wonderland on Friday 12 December, hosting a special Santa’s Grotto Afternoon that brought seasonal cheer to...

Upcoming Events

Awards / Recognitions (3)

Accreditations

There are no accreditations posted yet for Graysford Hall.

Meet the Team (3)

Lorraine Welham
Lorraine WelhamJob Title:Home ManagerJoined: 2026

I have worked in social care for over thirty years. My passion is to provide dignified and compassionate care to all who require it.

I take pride in all that I do, which includes leading staff to create an environment that is meaningful, comfortable, fulfilling and achieves the best outcomes possible for the people in our care.

Throughout my career, I have looked after a very diverse range of residents and have experience in looking after people with complex nursing needs, dementia care and those with a physical disability.

I still remain dedicated to achieving the best standards possible and will continue to do so.

Kavita Patel
Kavita PatelJob Title:AdministratorJoined: 2022

Kavita has spent the last 4 years in Business Admin roles and has completed her NVQ 2 in Business Administration. She thoroughly enjoyed her previous work as a Domiciliary care worker, where she provided care to the elderly in her community.

With her knowledge of both admin and care work, Kavita brings with her valuable experience, which is sure to make her a great asset to the team at Graysford Hall.

Bev Key
Bev KeyJob Title:Deputy ManagerJoined: 2026

I first began working in the care sector in 1990, where I was a housekeeper working for Leicester County Council. I soon developed into a role as a night carer, which I was for 17 years before accepting a role in the Quality Improvement Team supporting other care providers.

After 12 years, I made the decision to come back into a care home, where I started as a Unit Manager and developed into my current role as Deputy Manager.

I have a real passion for supporting people and their families, ensuring that they receive an excellent standard of care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Graysford Hall to verify any information. View our terms and conditions. Graysford Hall has an Enhanced Service -more info.