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Graysford Hall

11 Elmfield Avenue, Stoneygate, Leicester, Leicestershire LE2 1RB
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Graysford Hall was streets ahead of all the others, ticking all the boxes we had listedTrish D(Daughter-in-law of Resident/Service User)
Graysford Hall, Leicester
My room was first-class, spacious and it was more like a luxury hotelDavid P(Respite Resident/Service User)
Graysford Hall, Leicester
Any worries that we used to have regarding care are gone, we know she is in safe handsBrian B(Son of Resident/Service User)
Graysford Hall, Leicester

Situated less than half a mile from the historic and picturesque Victoria Park, Graysford Hall is a beautiful 72-bed luxury care home in Leicester, combining exceptional care with contemporary comfort.

Thoughtfully designed with comfort, care and wellbeing at its heart, Graysford Hall offers exceptional residential and dementia care in a warm, welcoming setting. Residents benefit from an impressive selection of facilities, including a cinema, therapy room, hairdressing salon, cocktail bar, elegant...  

Care Provided by Graysford Hall

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400From £1,500
Residential Dementia CareFrom £1,400From £1,500

We recommend talking to us about fees and care needs when you come along to visit us.


At Graysford Hall, part of the prestigious Sanders Senior Living family, we pride ourselves on delivering exceptionally high standards of senior care within a truly luxurious, all-inclusive environment.

When you visit us, we recommend speaking with our friendly team about your care requirements and fee options to ensure the perfect fit for you or your loved one.

Residents at Graysford Hall enjoy an enriching lifestyle with a diverse programme of activities tailored to personal interests and hobbies. Socialise in our stylish bistro, watch a film in our art deco-inspired cinema, relax with a book in the library, or unwind in our opulent lounges. Mealtimes are a delight, with freshly prepared cuisine served in our elegant dining rooms, or for special occasions, our private dining space offers a refined alternative.

Wellbeing is at the heart of life at Graysford Hall. Our spa and therapy suite – overlooking the grand, welcoming reception area – provides access to hairdressing, chiropody, massage, beauty treatments, and optician visits, all designed to help our residents look and feel their best.

We are proud to be one of the few local providers offering a specialised Dementia Care Space Program, meeting exceptional standards to ensure safety, comfort, and dignity for our dementia residents.

Come and experience the warmth, care, and exceptional luxury of life at Graysford Hall.

Contact Graysford Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Lorraine(Welham)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Number of floors: 3

Room Information

  • Single Rooms (68)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (68)

Visiting

  • Visiting the home is available without booking and times of visiting is not limited.

Parking

  • There are multiple parking spaces on site and available to accommodate visitors.

Graysford Hall Reviews (74)

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9.4

Graysford Hall has a Review Score of 9.4 (9.423) out of 10, based on 15 reviews in the last 2 years. Over all time Graysford Hall has 74 reviews.

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Review from D M (Son of Resident) published on 20 July 2023 Submitted via Postal Card
Overall Experience

Everybody is very friendly and treats my dad with the dignity we expect.

Reply from The Manager, Home Manager - Rukmi Silva at Graysford Hall

Thank you David for the excellent review and it is our pleasure looking after your dad at Graysford Hall.

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Review from Garry M (Son of Resident) published on 13 July 2023 Submitted via Postal Card
Overall Experience

We as a family chose Graysford Hall after a long and heart-searching decision. We feel that we could not have chosen anywhere that our dad would have been so well cared for. All the staff are excellent and we feel happy to know that our dad is being treated with the respect that he so much deserves. We would like to thank you all for your dedicated care.

Reply from Kerry Romanuik, Customer Relations Manager at Graysford Hall

Thank you very much for your great review, it is our pleasure to look after your father at Graysford Hall.

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Review from Sharon F (Sister of Resident) published on 11 July 2023 Submitted via Postal Card
Overall Experience

We have been to a number of homes to inform our final decision. Graysford Hall stood out from them all as I found the facilities outstanding and the staff warm and welcoming. The care and attention offered are exemplary and I love the way in which family members are encouraged to visit and become involved in the home life.

Reply from Kerry Romanuik, Customer Relations Manager at Graysford Hall

Thank you very much for your great review, it is our pleasure to look after your sister at Graysford Hall.

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Review from H N (Daughter of Resident) published on 11 July 2023 Submitted via Postal Card
Overall Experience

My father is very happy here. He is always busy and involved. The care is exceptional, the staff are more like family and always go the extra mile. As a family, I feel informed, consulted and comfortable to talk to the manager and the team whenever I need to.

Reply from Kerry Romanuik, Customer Relations Manager at Graysford Hall

Thank you very much for your great review, it is our pleasure to look after your father at Graysford Hall.

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Review from G P (Niece of Resident) published on 14 June 2023 Submitted via Postal Card
Overall Experience

The only reason that I awarded food and drink anything less than excellent is because my aunt likes her tea very hot and it is only served warm - no doubt due to safety, residents could be scalded. My brother and I are delighted to have discovered Graysford Hall. It is a beautiful purpose-built care home with every possible facility. All the staff are kind, friendly, helpful, patient and clearly happy in their work.

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Review from G D (Respite Resident) published on 17 May 2023 Submitted via Postal Card
Overall Experience

Graysford Hall is a stunning care home. A beautiful modern home. The staff are really helpful and kind. The food is very good.

Reply from Kerry Romaniu, Customer Relations Manager at Graysford Hall

Thank you for your very valuable review, it was a pleasure to have you stay with us at the home and we look forward to seeing you again soon in the near future.

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Review from K D (Daughter of Resident) published on 20 March 2023 Submitted via Postal Card
Overall Experience

We had to find a care home for my father in an emergency when his condition suddenly deteriorated. From the first call to Graysford Hall, right through admission and at every moment since, Dad's care has been extremely good. Graysford Hall staff are all caring and know every resident personally, providing a home from home and allowing us to continue to be a family, just in a new environment.

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Review from Thomas A (Son-in-law of Resident) published on 28 February 2023 Submitted via Postal Card
Overall Experience

Our mother's stay was wonderful, she was at home, relaxed and showered with love and care. She was always joyful when we checked on her well-being. The activities engaged her and enabled her to make friends. The chefs took extra care to cater to her gastronomic needs. Spacious room, well maintained and the cleanliness of a very high standard. A truly wonderful and memorable stay. Thank you so very much. God bless.

Reply from The Manager, Home Manager - Rukmi Silva at Graysford Hall

Thank you for your very valuable review. It was our pleasure looking after your mum.

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Review from Richard J (Son of Resident) published on 28 February 2023 Submitted via Postal Card
Overall Experience

Graysford Hall, in my opinion, has exceptional standards for care, cleanliness and facilities. The overall experience of my mother's care has been outstanding. Would not hesitate to recommend.

Reply from Rukmi Silva, Home Manager at Graysford Hall
Dear Richard,

Thank you so much for the lovely review. It was our pleasure looking after your mum at Graysford Hall.

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Review from Reena A (Daughter of Resident) published on 28 February 2023 Submitted via Postal Card
Overall Experience

At the beginning, Mum came with a bit of trepidation but as the days went by, she was extremely relaxed. She enjoyed the staff support, the food, the chefs, the activities and even the residents. Every day when I called, she used to relate, with great excitement, all that was happening. She thoroughly enjoyed her stay and that gave us peace of mind. Thank you to all at Graysford Hall.

Reply from Rukmi Silva, Home Manager at Graysford Hall
Dear Reena,

Thank you so much for your wonderful review. It was our pleasure looking after your mum at Graysford Hall.

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Review from Louise W (Daughter of Resident) published on 28 February 2023 Submitted via Website
Overall Experience
Our Dad has been a resident for the last year and a half. He has been so well cared for during that time, we really couldn’t have wished for a better place for Dad to be in his final chapter. It was very apparent how attentive and truly caring all the staff were, no matter what was asked of them.

Thank you to all at Graysford for welcoming Dad into your special family and looking after him so well.

Reply from Rukmi Silva, Home Manager at Graysford Hall
Dear Louise,

Thank you so very much for taking the time to send us a great review. It was our pleasure looking after your dad. I would also like to take this opportunity to say a big thank you for your cooperation and support during his stay at Graysford.

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Review from A W (Son of Resident) published on 28 February 2023 Submitted via Website
Overall Experience

The care you give Mum is superb. I feel confident she is safe and around people who will make her life fulfilling. The patience displayed by the staff is commendable. Good quality food and snacks are always available.

Reply from The Manager, Home Manager - Rukmi Silva at Graysford Hall

Thank you for the great review, and it is our pleasure to look after your loving mother at Graysford Hall.

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Review from K P (Friend of Resident) published on 28 February 2023 Submitted via Website
Overall Experience

I am a close family friend of a resident who is currently staying at Graysford Hall, on respite care. I cannot express how warm and welcoming Graysford Hall has been to my friend. Each time I have visited her she has had nothing but great things to say since her stay. All staff have really got to know my friend's needs and preferences, she really has no complaints, other than praise she is always in a cheerful mood each time I have visited. Graysford Hall really is an exceptional home, I truly recommend this home for your loved ones.

Reply from The Manager, Home Manager - Rukmi Silva at Graysford Hall

Thank you so much for the great review. It is our pleasure to look after your friend at Graysford Hall.

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Review from A W (Daughter of Resident) published on 28 February 2023 Submitted via Postal Card
Overall Experience

My mother spent a wonderful three weeks of respite care at Graysford Hall. There was a great sense of community created by the staff who were amazing, caring, helpful and kind. Nothing was too much trouble. The accommodation was extremely comfortable and decorated to a good standard. Freshly prepared homemade food on offer every day and the menu offered a variety of choice. There was a programme of activities available every day and staff encouraged participation. Lots of extras offered as part of the service: hairdressers and chiropody. Thank you.

Reply from Rukmi Silva, Home Manager at Graysford Hall

Thank you so much for taking the time to send us a great review. It was our pleasure looking after your mum at Graysford Hall.

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Review from Ranjan V (Friend of Resident) published on 26 January 2023 Submitted via Website
Overall Experience

I visit my friend often at Graysford Hall. It is a beautiful purpose-built luxury home. Very well-maintained and extremely clean. The staff are very kind and work with passion. Nothing is too much to the team, treat visitors with a smile. There is a variety of activities for residents. I can happily recommend Graysford Hall to anyone looking for a professional and caring care home.

Reply from Rukmi Silva, Home Manager at Graysford Hall
Dear Ranjan,

Thank you for taking the time to complete a review for us. We greatly appreciate your comments. It is our pleasure looking after your friend at Graysford Hall.

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Review from Z S (Granddaughter of Resident) published on 30 December 2022 Submitted via Postal Card
Overall Experience

Very good care home with amazing staff. Everyone is really helpful and kind. The residents are in good hands and are taken care of amazingly. The staff always makes sure to do activities and entertain the residents well. Everyone seems very happy. This care home is very good, the feeling is very welcome.

Reply from The Manager, Home Manager - Rukmi Silva at Graysford Hall

Thank you so much for taking the time to write a review for our home. I am glad that you had a very positive experience when you visited Graysford.

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Review from A S (Granddaughter of Resident) published on 30 December 2022 Submitted via Postal Card
Overall Experience
Everything and everyone is very nice and friendly. You feel very welcome and safe. The rooms are great and ensure personal space for the better. Staff are amazing and everyone here is like a big family.

All residents get a chance to do fun activities which I've seen they really enjoy. There are many opportunities for them to take part in.

Reply from The Manager, Home Manager - Rukmi Silva at Graysford Hall

Thank you for your great review and we appreciate your comments.

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Review from Simon T (Son of Resident) published on 30 December 2022 Submitted via Postal Card
Overall Experience

My father has attended Graysford Hall on a regular basis since June 2022. The overall standard of the facilities at this care home are very high. Along with the standard of care offered. The staff are very pleasant and helpful too.

Reply from The Manager, Home Manager - Rukmi Silva at Graysford Hall

Thank you Simon for your kind review and we greatly appreciate your valuable comments.

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Review from Paul G (Son of Resident) published on 7 December 2022 Submitted via Postal Card
Overall Experience

The management team and staff are all brilliant. I can see genuine care for my mum at all levels. The carers are all so lovely to my mum and this reassures me that she is in safe hands. All the staff are approachable, and they are all very aware of how mum is on an hourly basis, which means I can speak to any of them for an update on how mum is. I do not know how they do their jobs, but I and my sister are truly thankful for such lovely, caring and passionate people, from the manager to the receptionists!

Reply from Rukmi Silva, Home Manager at Graysford Hall
Hi Paul

Thank you for your kind words we are so happy that you and your sister are happy with your mum's level of care and that you're at ease with Mum being at Graysford, I will pass on your review to the team.

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Review from Carole M (Daughter of Resident) published on 23 November 2022 Submitted via Postal Card
Overall Experience

Mum has been at Graysford Hall for almost a year now. She has dementia which has deteriorated over that time but the staff always try to engage with her and carry out a demanding job with a smile, a kind manner and a sense of humour. After a fall, Mum was able to return to Graysford Hall despite being less mobile than before. I am always made to feel welcome when visiting and everybody has time for a quick chat. Family meals in the private dining room have been very good. I also went to some of the family activity days over the summer which were smashing. Graysford Hall has a lovely ambience, is well-furnished and decorated and spotlessly clean. On a dry day, we often walk in the garden and then sit with a coffee and biscuit.

Reply from The Manager, Home Manager - Rukmi Silva at Graysford Hall
Dear Carole

Thank you so much for your kind and valuable words. We as a team appreciate your positive feedback about the services that we provide here at Graysford Hall. It is our pleasure looking after your mum and thanking you too for offering us your support and cooperation at all times.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 April 2025
Overall
Good
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (15) & Events (1)

News
  • 18 Feb 2026

    Residents, families and members of the local community came together at Graysford Hall, part of the Sanders Senior Living Group, on Friday 13 February 2026 for a spectacular Valentine’s Ball...

  • 18 Feb 2026

    Residents at Graysford Hall, part of the Sanders Senior Living Group, enjoyed a heartfelt Valentine’s Day celebration on 14 February 2026, as love and appreciation were shared throughout the home....

  • 17 Dec 2025

    Graysford Hall, part of the Sanders Senior Living Group, was transformed into a festive wonderland on Friday 12 December, hosting a special Santa’s Grotto Afternoon that brought seasonal cheer to...

Upcoming Events

Awards / Recognitions (3)

Accreditations

There are no accreditations posted yet for Graysford Hall.

Meet the Team (3)

Lorraine Welham
Lorraine WelhamJob Title:Home ManagerJoined: 2026

I have worked in social care for over thirty years. My passion is to provide dignified and compassionate care to all who require it.

I take pride in all that I do, which includes leading staff to create an environment that is meaningful, comfortable, fulfilling and achieves the best outcomes possible for the people in our care.

Throughout my career, I have looked after a very diverse range of residents and have experience in looking after people with complex nursing needs, dementia care and those with a physical disability.

I still remain dedicated to achieving the best standards possible and will continue to do so.

Kavita Patel
Kavita PatelJob Title:AdministratorJoined: 2022

Kavita has spent the last 4 years in Business Admin roles and has completed her NVQ 2 in Business Administration. She thoroughly enjoyed her previous work as a Domiciliary care worker, where she provided care to the elderly in her community.

With her knowledge of both admin and care work, Kavita brings with her valuable experience, which is sure to make her a great asset to the team at Graysford Hall.

Bev Key
Bev KeyJob Title:Deputy ManagerJoined: 2026

I first began working in the care sector in 1990, where I was a housekeeper working for Leicester County Council. I soon developed into a role as a night carer, which I was for 17 years before accepting a role in the Quality Improvement Team supporting other care providers.

After 12 years, I made the decision to come back into a care home, where I started as a Unit Manager and developed into my current role as Deputy Manager.

I have a real passion for supporting people and their families, ensuring that they receive an excellent standard of care.

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