Graysford Hall

11 Elmfield Avenue, Stoneygate, Leicester LE2 1RB
Review Us
9.0 63 Reviews
  • Graysford Hall, Leicester
The stunning, tree-lined road of Elmfield Avenue leads to the grand entrance of this beautiful, luxury residential and dementia care home.

Graysford Hall is a truly exclusive, home-from-home senior living setting, ideally situated and easily accessible via the A6, one of the main roads to the City of Leicester.

Located in the leafy, upmarket area of Stoneygate, Graysford Hall is the premium choice in residential care in Leicester. Graysford Hall is a luxurious, calm and tranquil home, offering residents a true sense of serenity and a team of specialist professionals ensuring the health and wellbeing of residents.

Graysford Hall comprises of 68 large, private suites and numerous stylish lounge areas and dining spaces, set over 3 floors. The well established Victorian-walled garden is accessible for all residents and provides a sunny spot to sit and enjoy the tranquil surroundings. Additionally, all ground floor rooms have direct, wheelchair-friendly access to the gardens via elegant French doors.

The private grounds of Graysford Hall include a split-level patio area for socialising with fellow residents, hosting celebrations and summertime gatherings. Green-fingered residents are encouraged to assist in maintaining the pretty gardens and flowerbeds.

Residents can partake in regular and varied activities programme, with pastimes, hobbies and interests in mind and also socialise in the superb bistro, watch a film in the art deco cinema room, have a leisurely read in the library, relax in opulent lounges and enjoy delicious meals in one of the comfortable dining rooms or the private dining facility.

Hairdressing, chiropody, massage, beauty and optician visits will all be available to residents in the spa and therapy suite overlooking the grand, welcoming reception area.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1450
  • RESPITE Self-Funded Residential Dementia Care: from £1500

We recommend talking to us about fees and care needs when you come along to visit us.


Welcome to Graysford Hall – A 5-Star Experience in Senior Living


At Graysford Hall, part of the prestigious Sanders Senior Living family, we pride ourselves on delivering exceptionally high standards of senior care within a truly luxurious, all-inclusive environment.


When you visit us, we recommend speaking with our friendly team about your care requirements and fee options to ensure the perfect fit for you or your loved one.


Residents at Graysford Hall enjoy an enriching lifestyle with a diverse programme of activities tailored to personal interests and hobbies. Socialise in our stylish bistro, watch a film in our art deco-inspired cinema, relax with a book in the library, or unwind in our opulent lounges. Mealtimes are a delight, with freshly prepared cuisine served in our elegant dining rooms, or for special occasions, our private dining space offers a refined alternative.


Wellbeing is at the heart of life at Graysford Hall. Our spa and therapy suite – overlooking the grand, welcoming reception area – provides access to hairdressing, chiropody, massage, beauty treatments, and optician visits, all designed to help our residents look and feel their best.


We are proud to be one of the few local providers offering a specialised Dementia Care Space Program, meeting exceptional standards to ensure safety, comfort, and dignity for our dementia residents.


Come and experience the warmth, care, and exceptional luxury of life at Graysford Hall.

These prices are only a guideline, please contact Graysford Hall to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Sorina Tanasa (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (68)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (68)

Visiting

  • Visiting the home is available without booking and times of visiting is not limited

Parking

  • There are multiple parking spaces on site and available to accommodate any guests

Graysford Hall Reviews (63)

Total of 63, showing 21-40
9.0

Graysford Hall has a Review Score of 9.0 (8.970) out of 10, based on 8 reviews in the last 2 years. Over all time Graysford Hall has 63 reviews.

Overall Experience

  • 59
  • 3
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Review from A W (Son of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care you give Mum is superb. I feel confident she is safe and around people who will make her life fulfilling. The patience displayed by the staff is commendable. Good quality food and snacks are always available.

Reply from The Manager, Home Manager - Rukmi Silva at Graysford Hall

Thank you for the great review, and it is our pleasure to look after your loving mother at Graysford Hall.

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Review from K P (Friend of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a close family friend of a resident who is currently staying at Graysford Hall, on respite care. I cannot express how warm and welcoming Graysford Hall has been to my friend. Each time I have visited her she has had nothing but great things to say since her stay. All staff have really got to know
my friend's needs and preferences, she really has no complaints, other than praise she is always in a cheerful mood each time I have visited. Graysford Hall really is an exceptional home, I truly recommend this home for your loved ones.

Reply from The Manager, Home Manager - Rukmi Silva at Graysford Hall

Thank you so much for the great review. It is our pleasure to look after your friend at Graysford Hall.

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Review from A W (Daughter of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent a wonderful three weeks of respite care at Graysford Hall. There was a great sense of community created by the staff who were amazing, caring, helpful and kind. Nothing was too much trouble. The accommodation was extremely comfortable and decorated to a good standard. Freshly prepared
homemade food on offer every day and the menu offered a variety of choice. There was a programme of activities available every day and staff encouraged participation. Lots of extras offered as part of the service: hairdressers and chiropody. Thank you.

Reply from Rukmi Silva, Home Manager at Graysford Hall

Thank you so much for taking the time to send us a great review. It was our pleasure looking after your mum at Graysford Hall.

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Review from Ranjan V (Friend of Resident) published on 26 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my friend often at Graysford Hall. It is a beautiful purpose-built luxury home. Very well-maintained and extremely clean. The staff are very kind and work with passion. Nothing is too much to the team, treat visitors with a smile. There is a variety of activities for residents. I can happily
recommend Graysford Hall to anyone looking for a professional and caring care home.

Reply from Rukmi Silva, Home Manager at Graysford Hall

Dear Ranjan,
Thank you for taking the time to complete a review for us. We greatly appreciate your comments. It is our pleasure looking after your friend at Graysford Hall.

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Review from Z S (Granddaughter of Resident) published on 30 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care home with amazing staff. Everyone is really helpful and kind. The residents are in good hands and are taken care of amazingly. The staff always makes sure to do activities and entertain the residents well. Everyone seems very happy. This care home is very good, the feeling is very welcome.

Reply from The Manager, Home Manager - Rukmi Silva at Graysford Hall

Thank you so much for taking the time to write a review for our home. I am glad that you had a very positive experience when you visited Graysford.

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Review from A S (Granddaughter of Resident) published on 30 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything and everyone is very nice and friendly. You feel very welcome and safe. The rooms are great and ensure personal space for the better. Staff are amazing and everyone here is like a big family.
All residents get a chance to do fun activities which I've seen they really enjoy. There are many
opportunities for them to take part in.

Reply from The Manager, Home Manager - Rukmi Silva at Graysford Hall

Thank you for your great review and we appreciate your comments.

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Review from Simon T (Son of Resident) published on 30 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has attended Graysford Hall on a regular basis since June 2022. The overall standard of the facilities at this care home are very high. Along with the standard of care offered. The staff are very pleasant and helpful too.

Reply from The Manager, Home Manager - Rukmi Silva at Graysford Hall

Thank you Simon for your kind review and we greatly appreciate your valuable comments.

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Review from Paul G (Son of Resident) published on 7 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management team and staff are all brilliant. I can see genuine care for my mum at all levels. The carers are all so lovely to my mum and this reassures me that she is in safe hands. All the staff are approachable, and they are all very aware of how mum is on an hourly basis, which means I can speak
to any of them for an update on how mum is. I do not know how they do their jobs, but I and my sister are truly thankful for such lovely, caring and passionate people, from the manager to the receptionists!

Reply from Rukmi Silva, Home Manager at Graysford Hall

Hi Paul
Thank you for your kind words we are so happy that you and your sister are happy with your mum's level of care and that you're at ease with Mum being at Graysford, I will pass on your review to the team.

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Review from Carole M (Daughter of Resident) published on 23 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Graysford Hall for almost a year now. She has dementia which has deteriorated over that time but the staff always try to engage with her and carry out a demanding job with a smile, a kind manner and a sense of humour. After a fall, Mum was able to return to Graysford Hall despite being
less mobile than before. I am always made to feel welcome when visiting and everybody has time for a quick chat. Family meals in the private dining room have been very good. I also went to some of the family activity days over the summer which were smashing. Graysford Hall has a lovely ambience, is well-furnished and decorated and spotlessly clean. On a dry day, we often walk in the garden and then sit with a coffee and biscuit.

Reply from The Manager, Home Manager - Rukmi Silva at Graysford Hall

Dear Carole
Thank you so much for your kind and valuable words. We as a team appreciate your positive feedback about the services that we provide here at Graysford Hall. It is our pleasure looking after your mum and thanking you too for offering us your support and cooperation at all times.

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Review from N O (Granddaughter of Resident) published on 27 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Graysford Hall was amazing when it came to getting my nan into emergency respite care. She has been there for 4 weeks now due to personal situations at home and she can't rate the staff higher, she tells me they're like a second family and she laughs and jokes around with them as if she's known them
her whole life. The staff are amazing and attentive and nothing is ever too much trouble, the food is amazing and the chef will happily accommodate any changes if she fancies something else that's not on the menu.
I'm really grateful to the team at Graysford, I feel like I have my nan back to the way she used to be, she's eating better and drinking well and she looks so much brighter and healthier
I can't thank the manager, the customer relations manager and the team enough.

Reply from David Mitchell, Customer Relationship Manager at Graysford Hall

Thank you so much for your 5 star review. It was a pleasure to look after your Nan and we are all so glad that she is back to her old self again. We hope she comes back for another visit soon!!

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Review from Andrew L (Son of Resident) published on 8 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager, customer relations manager and team provided a seamless and stress-free arrival for our mother (dementia resident) who has settled really well over the first few days of being admitted to Graysford. Can't thank the team enough for their support.

Reply from David Mitchell, Customer Relationship Manager at Graysford Hall

Thank you so much for your kind words. Your mother has settled in very well and has become part of the Graysford Hall family very quickly. I will pass your comments on to the rest of the team.

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Review from V R (Grandson of Resident) published on 29 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came into the home and witnessed such a lovely and caring environment. Excellent interactions from the staff. I would recommend this place to anyone who is looking for compassionate care with kindness.

Reply from David Mitchell, Customer Relationship Manager at Graysford Hall

Thank you for your lovely comments, they are much appreciated.

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Review from M T (Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were fortunate to experience good weather during the greater part of our stay here. This enabled us to benefit greatly from the open air, the landscaping and the accommodation provided.

Reply from David Mitchell, Customer Relationship Manager at Graysford Hall

Thank you so much for your review and we are so glad you enjoyed your stay with us.

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Review from Rachel B (Daughter of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful and friendly, although could have a few more staff working on Sundays. Facilities are spacious, airy and well maintained. Lovely garden to sit out in - South facing, very relaxing. Room accommodation is lovely and spacious.

Reply from David Mitchell, Customer Relationship Manager at Graysford Hall

Thank you so much for your review. Your Father has settled in very well with us and now is a part of the Graysford Hall family.

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Review from Ruby D (Granddaughter of Resident) published on 24 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very thorough care was provided at such short notice. Graysford Hall has been extremely accommodating to every one of our needs. Extremely friendly staff who know our family member by name. Every time we visit, our family member is out of his room and socialising. Very impressed.

Reply from David Mitchell, Customer Relationship Manager at Graysford Hall

Thank you so much for your kind words, it has been a pleasure looking after your grandad.

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Review from Hazel R (Resident) published on 24 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are extremely kind and helpful, going the extra mile if asked. The laundry and cleaning staff are excellent and always extremely courteous. Everyone gives their best and one feels cared for and safe.

Reply from David Mitchell, Customer Relationship Manager at Graysford Hall

Thank you so much for your kind words. You have been a delight to look after.

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Review from Tom L (Resident) published on 24 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good care home and excepting of my frequent visitors.

Reply from David Mitchell, Customer Relationship Manager at Graysford Hall

We are so pleased that you have settled in at Graysford Hall and are now part of our family.

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Review from Yvonne S (Respite Resident) published on 23 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have really enjoyed my stay at Graysford Hall. It is a very special building, lovely and spacious and with lovely decor. The food was really nice and the staff are very, very good. All polite and friendly. I would recommend to anyone.

Reply from David Mitchell, Customer Relationship Manager at Graysford Hall

Thank you so much for your kind words, our staff will appreciate your comments. You were a pleasure to look after and were very much part of the Graysford family.

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Review from John B (Resident) published on 23 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent welcome lunch was provided for me and three members of my family. Subsequent allocation of extremely well-appointed floor room assisted by welcoming member of staff. To date, my experience has been beyond my early expectation. I have every confidence that this will continue.

Reply from David Mitchell, Customer Relationship Manager at Graysford Hall

Thank you for your lovely review, it is much appreciated.

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Review from P T (Resident) published on 28 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with kindness and treatment.

Reply from David Mitchell, Customer Relationship Manager at Graysford Hall

We are so pleased you are enjoying your stay with us. You are a pleasure to look after and a very special lady.

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Current Review Score: 9.0 (8.970)

Overview of Review Score

The Review Score of 9.0 (8.970) out of 10 for Graysford Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.784 for Graysford Hall is calculated as follows: ( (77 Excellents x 5) + (4 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 88 Ratings = 4.784

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.186 Points relating to the number of positive Reviews for Graysford Hall is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4. 7 Positive Reviews ÷ 14.4 = 0.486

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Apr 2025

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (3)

Meet the Team (3)

Bal

Bal Kaur

Job Title: Deputy Manager

Joined: 2019

Bal has worked in the social care industry for around 20 years, and has progressed throughout her career with various positions starting as a Carer, then becoming a Senior Care/ care team Leader, followed by recent posting of the Deputy Manager hereat at Graysford Hall.


Within Bal's roles, being driven, and hard-working is what helps strive her team. Bal enjoys the social aspect of working in Social Care as you get to meet different people from all walks of life.
In her free time, she enjoys spending time with family, going for walks and travelling.

Kavita

Kavita Patel

Job Title: Administrator

Kavita has spent the last 2 years in Business Admin roles and has completed her NVQ 2 in Business Administration. She thoroughly enjoyed her previous work as a Domiciliary care worker, where she provided care to the elderly in her community.


With her knowledge of both admin and care work, Kavita brings with her valuable experience which is sure to make her a great asset to the team at Graysford Hall.

Sorina

Sorina Tanasa

Job Title: Home Manager

Joined: 2025

My name is Sorina Tanasa, and I’m proud to be the Home Manager at Graysford Hall.


Originally from Romania, I completed my nursing studies before moving to the UK, where I began my journey in care as a healthcare assistant. After receiving my UK nursing registration, I worked as a nurse, then progressed to Clinical Lead, and in 2022, became a Home Manager. I’ve also had the responsibility of managing two care homes, which helped strengthen my passion for leading with empathy and ensuring the highest standards of care.


Caring runs in my family; my mother and grandparents were all nurses, and I’ve always believed that kindness, dignity, and genuine human connection should be at the heart of everything we do. Graysford Hall is more than just a workplace to me; it’s a community and a home. I’m here to listen, to support, and to make sure every resident feels safe, valued, and truly cared for.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Graysford Hall to verify any information. View our terms and conditions. Graysford Hall has an Enhanced Service - more info.