Broadbridge Park

Chantry Court, Old Guildford Road, Broadbridge Heath, Horsham RH12 3XY
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9.8 48 Reviews
  • Broadbridge Park, Horsham
Broadbridge Park is located in Broadbridge Heath, providing quality residential, nursing and dementia care for 71 residents on a permanent and short stay basis.

Luxuriously furnished with a cosy feel with various lounges which are perfect for socialising, to a cinema room, bistro area and hairdressing salon, there’s plenty to keep residents engaged. With landscaped gardens and wind-proof glazed balconies providing outdoor seating all year round.

Safety and comfort are a foremost concern, so all rooms are fitted with a nurse call system and acoustic monitoring for residents' peace of mind. As well as improving quality of sleep, acoustic monitoring can help to reduce the risk of falls. For those living with memory loss or dementia, design features include dementia-friendly elements such as interior decoration, light levels, floor coverings and signage which help to promote a sense of calm and wellbeing, while enabling people living with dementia to find their way around independently and safely.

Broadbridge Park offers first-class facilities and accommodation, allowing residents to feel welcome, relaxed and secure whilst also enjoying an active and independent lifestyle. If you’re a little unsure of what type of care is needed, or would like to move in as a couple, they’re happy to help with the details.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1868
  • Self-Funded Residential Dementia Care: from £1932
  • Self-Funded Nursing Care: from £1996
  • Self-Funded Nursing Dementia Care: from £2054
  • RESPITE Self-Funded Residential Care: from £1968
  • RESPITE Self-Funded Residential Dementia Care: from £2032
  • RESPITE Self-Funded Nursing Care: from £2096
  • RESPITE Self-Funded Nursing Dementia Care: from £2154

These prices are only a guideline, please contact Broadbridge Park to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • David Taylor (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (71)
  • Single Rooms with Ensuite Wet Room (71)

Parking

  • The car park is for residents and visitors. If wishing to reserve a space, please let the home know.

Broadbridge Park Reviews (48)

9.8

Broadbridge Park has a Review Score of 9.8 (9.764) out of 10, based on 26 reviews in the last 2 years.
Over all time Broadbridge Park has 48 reviews.

Overall Experience
  • 41
  • 6
  • 1
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Date Published
  • 48
  • 8
  • 14
  • 26
  • 22
Reviewer Connection to Broadbridge Park
  • 16
  • 9
  • 5
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  • 2
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  • 1
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Total of 48, showing 41-48
Review from Alli H (Daughter of Resident) published on 3 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
During the Covid crisis, my visits to my father have been limited. Not only because of Covid lockdowns but also it is more often than not a two-hour journey for me.
During both lockdowns being isolated on my own has certainly been challenging to say the least. The staff have all been amazing with Dad.
Keeping him safe and sharing video calls.
Above all, I would like to thank the lady on reception.
She went and is still going above and beyond making sure I was ok. I cannot thank you enough you were so kind and really helped me when at rock bottom.
All the staff work so hard, it’s lovely to see Dad looking so animated, participating in all the events you all arrange. He is calm, happy and looks so content. Thank you.
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Review from Karen C (Daughter of Resident) published on 21 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum moved into Broadbridge Park about a month ago. It was such a hard decision but it really couldn’t have been made any easier. All the staff from the management team to the care workers are fantastic. Mum has settled so well and is really enjoying her life here. The rooms are lovely and they’ve
helped to make it homely for her, she loves her garden view and spends a lot of time outside also. Can’t fault it at all.
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Review from Annie L (Daughter of Resident) published on 6 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were impressed with our introduction to Broadbridge Park, the comfort and care for the residents. Subsequently, considering the problems caused by the virus, we feel the staff have done an outstanding job in keeping residents safe and as much as possible, spirits raised. Our suggestions to improve
the experience might be to have a small shop for personal items. Mum would also enjoy a more frequent bath.
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Review from Jane D (Daughter of Resident) published on 30 September 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been a resident at Broadbridge Park since November. She has been quite happy there, therefore, I am quite happy too! She loves the staff and is always telling me how kind and friendly they are. Obviously, since covid, I am not able to visit Mum as often as I would like, but the staff seem to
have been going over and above in their caring duties and cheering her up when she gets a bit sad about the lack of family visits. Maybe more communication between staff and family could be improved.
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Review from Carol W (Daughter of Resident) published on 13 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
In October 2019, my mother moved to Broadbridge Park from another Horsham care home which wasn't completely working out. I cannot tell you how glad I am that I made that move. The difference was amazing. All carers at Broadbridge Park make relationships with the residents and they are so kind. After
several years of having to keep a close eye on the medication and the dispensing of it, I could finally let go with confidence as the nurses were great. Mum's dementia got to the point where she had to be in the dementia area and the atmosphere there was wonderful. The carers were so skilled at going with whatever Mum had in her mind at the time. She ate what she wanted, when she wanted it. She could have a bath at 2am if she decided that was what she wanted! At the end of her life she was treated so well and you could see that she really appreciated what was done for her. She felt at home and she trusted the carers and that was so important when I couldn't be there for so long due to COVID
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Review from Gemma C (Granddaughter of Resident) published on 29 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My gran lives at Broadbridge Park, and as a family, we usually visit several times a week. At the moment due to Covid restrictions, we haven’t been able to visit, but the care home staff have kept us well informed and ensured we have an alternative way of contacting our family members throughout the
pandemic.
I enjoy visiting my gran at Broadbridge Park, we are always made to feel welcome by the staff who stop and have a chat. It’s lovely Grans got company, communal areas to have a cup of tea with friends, activities throughout the day, and is being so well cared for by the staff. We have shared meals with Gran on a few visits, and we all enjoyed the food. We often walk around the grounds and enjoy the fresh air. It’s lovely to see Gran happy, content and to know she’s being well looked after.
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Review from Susan D (Daughter of Resident) published on 20 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are really pleased with the support and care that my father is receiving. Nothing seems to be too much trouble for the staff. Without exception, we have found all very helpful, really patient and considerate despite dealing with some challenging behaviour from dad at times. He was extremely reluctant
to consider any residential care home but was very pleasantly surprised by the quality of the building and the facilities offered. Following a period in hospital, we were fortunate that Broadbridge Park was able to take dad a bit earlier than originally planned and he is now happy in his new surroundings.
All the support required is also well thought through, an excellent GP who calls weekly and where again, really constructive, nothing seems too much trouble, he is willing to listen carefully to any issues and liaises positively with both the care home management and the family. We feel that it is very much a partnership supporting our father and we are very grateful.
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Review from S S (Daughter-in-law of Resident) published on 10 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother in Law has just moved into this brand new purpose-built home. The rooms and common areas are of exceptional quality and so far the staff are all very welcoming and amenable.
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Current Review Score: 9.8 (9.764)

Overview of Review Score

The Review Score of 9.8 (9.764) out of 10 for Broadbridge Park is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.764 for Broadbridge Park is calculated as follows: ( (237 Excellents x 5) + (59 Goods x 4) + (4 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 301 Ratings = 4.764
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Broadbridge Park is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Jul 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (1)

David

David Taylor

Job Title: Home Manager

I am proud to have been appointed as Manager at Broadbridge Park and to be working with Caring Homes. I hold qualifications in Adult and Children’s Nursing and in my younger days I served in the Royal Air Force. I trained as a nurse in Norwich and my NHS career was in Accident and Emergency Nursing. I worked in the Saudi Arabia Commission and Emergency Room prior to beginning my Care Home Management Career 16 years ago.


More recently I was managing a care home in Jersey, Channel Islands, for Caring Homes before being appointed at Broadbridge Park. My hobbies centre around training Newfoundland dogs in water work and draught (carting) work trails. You may see one of my Newfoundland’s at the home during the week!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Broadbridge Park to verify any information. View our terms and conditions. Broadbridge Park has an Enhanced Service - more info.