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Broadbridge Park

Chantry Court, Old Guildford Road, Broadbridge Heath, Horsham, West Sussex RH12 3XY
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The rooms and common areas are of exceptional qualityS S(Daughter-in-law of Resident/Service User)
Broadbridge Park, Horsham
the staff are all very welcoming and amenableS S(Daughter-in-law of Resident/Service User)
Broadbridge Park, Horsham
The rooms are lovely and they’ve helped to make it homely for herKaren C(Daughter of Resident/Service User)
Broadbridge Park, Horsham

Broadbridge Park Care Home is located in Broadbridge Heath, Horsham and provides quality residential, nursing and dementia care for 71 residents on a permanent and short stay basis.

Luxuriously furnished with a cosy feel with various lounges perfect for socialising, cinema room, bistro area and hairdressing salon, there’s plenty to keep residents engaged. There’s even beautifully landscaped gardens and wind-proof glazed balconies providing outdoor seating all year round.

Safety and comfort are...  

Care Provided by Broadbridge Park

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £2,017From £2,125
Residential Dementia CareFrom £2,087From £2,195
Nursing CareFrom £2,156From £2,264
Nursing Dementia CareFrom £2,218From £2,326

Contact Broadbridge Park to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (71)
  • Single Rooms with ensuite Wet Room (71)

Parking

  • The car park is for residents and visitors. If wishing to reserve a space, please let the home know.

Broadbridge Park Reviews (61)

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9.8

Broadbridge Park has a Review Score of 9.8 (9.759) out of 10, based on 31 reviews in the last 2 years. Over all time Broadbridge Park has 61 reviews.

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Showing 61 reviews matching selected criteria
Review from Danny D (Husband of Resident) published on 27 July 2023 Submitted via Postal Card
Overall Experience

The staff have been excellent and very helpful at all times. Nothing has ever been a problem. Would highly recommend it and would always be a first choice if the time arose again.

Reply from David Taylor, Home Manager at Broadbridge Park

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about our team here at Broadbridge Park, and that we’d be your first choice if the time arose again. Your feedback will be passed on to the team who will be delighted with your 5* review.

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Review from Nick J (Son of Resident) published on 21 April 2023 Submitted via Website
Overall Experience

We had a fantastic experience with Broadbridge Park. My dad was there for 3 months in total. The staff were wonderful - extremely friendly and welcoming and very caring. It was very easy to go and visit any time we liked. The physical space was very modern and nice to be in - much more like a hotel lobby than a care home. The rooms were very nice and the outside space was lovely. I can’t emphasise enough how great the staff were - it made what could have been a terrible situation a good one. My whole family felt the same. Dad thought it was excellent - and he had extremely high standards!

Reply from Karen Grainger, Home Manager at Broadbridge Park

Thank you for taking the time to leave us a review Nick, we are so pleased to read your positive comments about your dad’s care at Broadbridge Park and it is lovely to hear that he enjoyed his time with us. Your feedback will be passed on to the team who will be delighted with your 5* review.

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Review from S F (Relative of Resident) published on 21 March 2023 Submitted via Postal Card
Overall Experience

The facilities are very good and clean. The staff are nice and friendly. Good range of activities to do and there's good food/drink services you can help yourself to.

Reply from Karen Grainger, Home Manager at Broadbridge Park

We would like to thank you for taking the time to leave us a 5* review and for your positive comments about the home and team at Broadbridge Park, your feedback has been passed onto the team who will be delighted.

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Review from C J (Wife of Resident) published on 19 March 2023 Submitted via Postal Card
Overall Experience

During the fourteen weeks that my husband was in Broadbridge Park, he was always treated with dignity and respect. The care was outstanding and made his final weeks as comfortable as possible, given his severe neurological illness. Every member of the staff went the extra mile to help him. My grateful thanks to all.

Reply from Karen Grainger, Home Manager at Broadbridge Park

Thank you for your kind words and recognition of the team at Broadbridge Park. Again, we are really sorry for your loss but we are glad your husband’s final weeks were as comfortable as possible. Your comments will be passed on to the team.

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Review from Angela S (Sister-in-law of Resident) published on 16 March 2023 Submitted via Postal Card
Overall Experience

In the short time we were involved with Broadbridge Park, from my point of view, I can't thank everyone enough. The level of care, support and understanding was excellent. Nothing ever appeared to be too much! It helped enormously to come to terms with the final outcome. Thank you.

Reply from Karen Grainger, Home Manager at Broadbridge Park

Thank you for your kind words and recognition of the team at Broadbridge Park. We are really sorry for your loss and we are glad we could provide the support needed for you during this sad time. Your comments will be passed on to the team.

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Review from M K (Niece of Resident) published on 7 March 2023 Submitted via Postal Card
Overall Experience

My aunt has been at Broadbridge Park, Horsham for 18 months and during that time she has been looked after very well. The staff have been very kind and caring. She receives a good choice of meals and looks forward to her Irish cream and wine each day. Her room is bright and airy and always clean. Of course, my aunt would prefer to be in her own home, but at the age of 99, she remains safe and happy, which is important to her and me.

Reply from Karen Grainger, Home Manager at Broadbridge Park

Thank you for taking the time to leave us a review, we are so pleased to read your positive comments about the care your Aunt is receiving and the recognition of the team at Broadbridge Park. We think it’s lovely that your Aunt is still enjoying a daily tipple at 99 years of age! Your feedback has been passed on to the team.

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Review from Deborah L (Daughter of Resident) published on 28 February 2023 Submitted via Postal Card
Overall Experience

Kipling Landing - washing and changing my mother, one member of staff has so much patience with an abusive mother of mine; she (the staff member) was so gentle and supportive, kind and softly spoken. Her treatment of my mother brought tears to my eyes. One human displaying nurturing and gentleness to another angry and confused woman was amazing to witness. A big thank you. I appreciated the staff so much; they put up with so much from the residents.

Reply from Karen Grainger, Home Manager at Broadbridge Park

Thank you for taking the time to leave us a review Deborah and for your kind words and recognition of the team at Broadbridge Park. We really appreciate you sharing your positive experiences of the care given to your mother. The care and services we deliver as a team to our residents and families...  

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Review from U S (Relative of Resident) published on 15 February 2023 Submitted via Website
Overall Experience
Myself, my daughter and son went to visit my auntie. She has been in this care home for a couple of years now. Firstly Broadbridge Park was exceptionally clean throughout. My auntie was about to visit the hairdresser (within the home) we were offered free beverages by a lovely member of staff.
The staff at Broadbridge are pretty amazing their dedication to residents clearly shows. I was so impressed by their commitment and professionalism Broadbridge is located in Horsham. Myself and my adult children are of Indian origin. We couldn't have been made to feel more welcome. It was a very pleasant surprise. The manager was warm and inviting. Broadbridge in my opinion should be given 5 stars not just for their genuinely caring staff. But also making family and friends feel so welcome and at home.

Thank you so much for your kindness.

Reply from Karen Grainger, Home Manager at Broadbridge Park

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Broadbridge Park. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.

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Review from Susy W (Daughter-in-law of Resident) published on 12 August 2022 Submitted via Website
Overall Experience

We could not be happier with placing my father-in-law at Broadbridge Park. The staff are so warm and responsive. The property is so beautifully appointed, spacious and tastefully decorated with gorgeous gardens. For my father-in-law's security needs, he is brilliantly catered for. Frankly, I would be happy here! Highly recommend!

Reply from Home Manager, Home Manager at Broadbridge Park

Thank you Susy for taking the time to leave us a review. We are so pleased to hear your father-in-law and yourself are so happy with the home and for your recognition of the team. Your feedback will be passed on to the whole team.

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Review from B K (Niece of Resident) published on 28 June 2022 Submitted via Website
Overall Experience

My aunt recently stayed at Broadbridge Park for a short respite whilst we were away on our holidays. She loved her time there (especially the food!) and we will definitely book her in next time we go away!

Reply from Home Manager, Home Manager at Broadbridge Park

Thank you for taking the time to leave us a review. It is lovely to hear that your aunt enjoyed her stay at the home and all your wonderful comments will be passed on to the team. We look forward to welcoming her back for another stay in the future.

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Review from A M (Resident / Service User) published on 24 June 2022 Submitted via Postal Card
Overall Experience
I have been in Broadbridge Park Care Home for over two years (February 2020). In that time the staff numbers seem to have deteriorated - with agency staff having to be called in. The quality of meals seems to have changed a little in the time I have been here. It was never as good as home but I never expected anything different. I am looked after much better than when I was at home. Hair and nail arrangements are made. Other facilities do not suit me but that does not worry me too much.
I think the idea of a monthly meeting with the management is a good idea but it is not followed up as it should be.

Finally, I would like to say thank you to all those who helped me over a bad patch six months ago when my younger son (64) died suddenly and who had my power of attorney on my finances. I was glad there were people available to help me.

Reply from Home Manager, Home Manager at Broadbridge Park

The quality of care and resident satisfaction at Broadbridge Park is our absolute priority, and we would like to thank you for taking the time to share your feedback. We are pleased that you felt supported during a difficult time, and where we haven’t met your expectations, we take your comments...  

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Review from Sandy M (Daughter of Resident) published on 9 December 2021 Submitted via Website
Overall Experience

On every visit to my mother, all the staff are so welcoming and friendly. Every time the doctor visits or medication changes they phone me and explain what and why. Also, I get a regular update on her condition and how she is - they seem to understand her perfectly. This caring attitude goes for all the staff - reception, nursing staff, carers and housekeeping - everyone I come in contact with. I cannot praise them enough for their care.

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Review from D L (Son of Resident) published on 30 November 2021 Submitted via Postal Card
Overall Experience

The care home was very communicative from the start. Putting our fear at ease. The home is lovely and all the staff are very friendly and welcoming. Staff have been very responsive and nothing was too much, and we have found a great home for dad.

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Review from Alli H (Daughter of Resident) published on 3 December 2020 Submitted via Website
Overall Experience
During the Covid crisis, my visits to my father have been limited. Not only because of Covid lockdowns but also it is more often than not a two-hour journey for me.
During both lockdowns being isolated on my own has certainly been challenging to say the least. The staff have all been amazing with Dad. Keeping him safe and sharing video calls.
Above all, I would like to thank the lady on reception.
She went and is still going above and beyond making sure I was ok. I cannot thank you enough you were so kind and really helped me when at rock bottom.

All the staff work so hard, it’s lovely to see Dad looking so animated, participating in all the events you all arrange. He is calm, happy and looks so content. Thank you.

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Review from Karen C (Daughter of Resident) published on 21 October 2020 Submitted via Website
Overall Experience

My Mum moved into Broadbridge Park about a month ago. It was such a hard decision but it really couldn’t have been made any easier. All the staff from the management team to the care workers are fantastic. Mum has settled so well and is really enjoying her life here. The rooms are lovely and they’ve helped to make it homely for her, she loves her garden view and spends a lot of time outside also. Can’t fault it at all.

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Review from Annie L (Daughter of Resident) published on 6 October 2020 Submitted via Postal Card
Overall Experience

We were impressed with our introduction to Broadbridge Park, the comfort and care for the residents. Subsequently, considering the problems caused by the virus, we feel the staff have done an outstanding job in keeping residents safe and as much as possible, spirits raised. Our suggestions to improve the experience might be to have a small shop for personal items. Mum would also enjoy a more frequent bath.

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Review from Jane D (Daughter of Resident) published on 30 September 2020 Submitted via Postal Card
Overall Experience

Mum has been a resident at Broadbridge Park since November. She has been quite happy there, therefore, I am quite happy too! She loves the staff and is always telling me how kind and friendly they are. Obviously, since covid, I am not able to visit Mum as often as I would like, but the staff seem to have been going over and above in their caring duties and cheering her up when she gets a bit sad about the lack of family visits. Maybe more communication between staff and family could be improved.

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Review from Carol W (Daughter of Resident) published on 13 August 2020 Submitted via Website
Overall Experience

In October 2019, my mother moved to Broadbridge Park from another Horsham care home which wasn't completely working out. I cannot tell you how glad I am that I made that move. The difference was amazing. All carers at Broadbridge Park make relationships with the residents and they are so kind. After several years of having to keep a close eye on the medication and the dispensing of it, I could finally let go with confidence as the nurses were great. Mum's dementia got to the point where she had to be in the dementia area and the atmosphere there was wonderful. The carers were so skilled at going with whatever Mum had in her mind at the time. She ate what she wanted, when she wanted it. She could have a bath at 2am if she decided that was what she wanted! At the end of her life she was treated so well and you could see that she really appreciated what was done for her. She felt at home and she trusted the carers and that was so important when I couldn't be there for so long due to COVID

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Review from Gemma C (Granddaughter of Resident) published on 29 July 2020 Submitted via Website
Overall Experience
My gran lives at Broadbridge Park, and as a family, we usually visit several times a week. At the moment due to Covid restrictions, we haven’t been able to visit, but the care home staff have kept us well informed and ensured we have an alternative way of contacting our family members throughout the pandemic.

I enjoy visiting my gran at Broadbridge Park, we are always made to feel welcome by the staff who stop and have a chat. It’s lovely Grans got company, communal areas to have a cup of tea with friends, activities throughout the day, and is being so well cared for by the staff. We have shared meals with Gran on a few visits, and we all enjoyed the food. We often walk around the grounds and enjoy the fresh air. It’s lovely to see Gran happy, content and to know she’s being well looked after.

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Review from Susan D (Daughter of Resident) published on 20 December 2019 Submitted via Website
Overall Experience
We are really pleased with the support and care that my father is receiving. Nothing seems to be too much trouble for the staff. Without exception, we have found all very helpful, really patient and considerate despite dealing with some challenging behaviour from dad at times. He was extremely reluctant to consider any residential care home but was very pleasantly surprised by the quality of the building and the facilities offered. Following a period in hospital, we were fortunate that Broadbridge Park was able to take dad a bit earlier than originally planned and he is now happy in his new surroundings.

All the support required is also well thought through, an excellent GP who calls weekly and where again, really constructive, nothing seems too much trouble, he is willing to listen carefully to any issues and liaises positively with both the care home management and the family. We feel that it is very much a partnership supporting our father and we are very grateful.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 July 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 22 May 2025

    Dementia is an umbrella term for a range of progressive neurological conditions that affect memory, thinking, behaviour and the ability to perform everyday tasks. It is most associated with Alzheimer’s...

Upcoming Events

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Awards / Recognitions (13)

Meet the Team (1)

Tracey Jepson
Tracey JepsonJob Title:Home Manager

As Home Manager at Blenheim Court, I am proud to lead my professional staff team in delivering the highest standards of residential, nursing and specialist dementia care for 71 elderly residents at Broadbridge Park, our stunning Horsham home.

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