
Lovely atmosphere, comfortable furniture, happy residents, very impressed by the design of the homeE M(Niece of Resident/Service User)

Mum's room is lovely overlooking the garden - very fresh and clean with excellent en-suite facility.Andrew S(Son of Resident/Service User)

The staff have really taken the time to get to know my dad's likes and interests.Susan B(Daughter of Resident/Service User)

Lovely atmosphere, comfortable furniture, happy residents, very impressed by the design of the homeE M(Niece of Resident/Service User)

Mum's room is lovely overlooking the garden - very fresh and clean with excellent en-suite facility.Andrew S(Son of Resident/Service User)

The staff have really taken the time to get to know my dad's likes and interests.Susan B(Daughter of Resident/Service User)

Handley House offers 24 hour residential and dementia care in luxury surroundings which create a great place to live.
Care Provided by Handley House
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
The price(s) shown are provided by the care home. Contact Handley House for full pricing details and T&Cs.
Contact Handley House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Sarah-Jane Ward(Registered Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Handley House are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.
Parking
- Handley House has plenty of onsite parking for visitors.
Handley House Reviews (74)
Handley House has a Review Score of 9.1 (9.074) out of 10, based on 8 reviews in the last 2 years.
Over all time Handley House has 74 reviews.
He arrived with little mobility and barely able to articulate. He had lost all confidence.
He now walks the full corridor at least 3 times each day for meals etc, can hold a conversation, his recall has hugely improved and he feels confident enough to join in activities.
This is all due to the great social environment and help offered by the staff at Handley House who are always so welcoming and positive and do everything with a smile.
Again, thank you for your positive comments.
The family arranged a small gathering to celebrate my Aunt's 90th Birthday. I would personally like to thank the staff for all their help on the day. They, provided the table and chairs (6 place settings) set the table complete with table cloth and provided tea, coffee and a jug of water. This certainly provided a lovely environment to celebrate a milestone birthday. Lunch consisted of fish and chips from the local chippie with birthday cake in the afternoon. Our Aunt really enjoyed it and was smiling all day, we created some lovely memories. Thank you.
Thank you so much for your lovely feedback. Were really glad the gathering for your aunts 90th birthday went smoothly and that the day felt special for her and the family. It was our pleasure to help set things up, and its wonderful to hear she spent the day smiling and creating happy memories.
Thank you again for taking the time to share this.
This is my first visit, so my view will not be comprehensive. The place is warm with friendly, helpful staff, and there's plenty happening to occupy residents. It's also very well maintained.
Very impressed with the home and the staff!!
A nice facility. However, the staff are really excellent. My mother is well cared for, and staff interact with her all the time. There is lots to keep her busy. She feels afe here, and I am happy she is well cared for.
Thank you so much for taking the time to leave a review of our home. We are pleased to hear you are pleased with the quality of care your mother receives at Handley House care home and we will ensure your kind words are shared with the team.
I was treated with extreme care and kindness. Very well looked after. The only thing missing was a clock in my room.
Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are happy with the quality of care you received at Handley House care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.
Very pleased that staff at Handley House know our parent, and their needs. The staff are attentive and react well to feedback or suggestions, based on my experience of our parent. Whilst there is currently a transfer between roles due to staff changes, activities are arranged every day morning and afternoon. Perhaps greater encouragement could be given to service users to take part, and a little more variety in activities too. Generally though the activities meet the needs of the service users, and our parent enjoys the trips out that are arranged. Whilst some of the service users have challenging needs to manage, overall, staff ensure that all service users are respected and included, regardless of their situation. It would be great if the garden area, and especially the area around the main reception, were given a little 'love' - plants are there but not maintained.
Thank you for your lovely feedback and positive experience regarding Handley House. Regarding activities this is something we are always striving to improve on, activities are reviewed regularly in the home and resident and relative feedback and input is always listened to. With regards to the...
To start with he had friends but over the last six months, this floor was filled with more and more dementia patients and a lady shouting, 'HELP ME!', night and day.
I cannot fault your staff or management (at the home) but for £1558 per week, my father was left in misery. I have moved him to a better care home.
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your Father's experience did not meet your expectations. While we are pleased that you found our staff, management and facilities to be of a high standard, we sincerely regret that the environment on the...
All of the staff are wonderful, friendly and positive, and go the extra mile to help your loved one feel at home, and are also very welcoming to every visitor. Food is wonderful and activities varied. The management is very approachable if you have any queries.
Absolutely fantastic staff, carers, as a retired nurse, I cannot fault the place. The staff, food, everything.
Professional care, sympathy and affection were all very much in evidence.
My mother has been a resident at Handley House since August 2020. Throughout her stay, she has been cared for with all the dignity and respect I could have hoped for. Over the last year her overall health had got worse but at no time did her care diminish. When it became obvious that she was fading fast, the staff at Handley House stopped at nothing to keep Mum feeling calm and peaceful. They kept my brother and I fully informed and in her final days, they gave us both a space and time to share Mum's final moments. For that, I am eternally grateful.
Put Dad in for respite care whilst having a hip operation. Took him a couple of days to settle but then loved it, lots to do, great food, staff was brilliant. He was very happy. Shame it's so expensive.
Staff are very helpful, always there to help and very caring.
I'm very pleased to see how well my friend is being cared for. Despite his condition, he is always clean and tidy and well-dressed. The staff are very friendly and well-informed about his care and condition. It is very reassuring to know he is comfortable.
I find Handley House to be a well-kept, well-run, with excellent staff, good food and very comfortable.
This is for my sister-in-law who has been here since the home opened in 2019. One of the first residents. She is happy here.
In view of the number to care for is quite good.
I visited my friend who has hearing and sight loss, before I reached the room she was calling for assistance she lost the call button. She was sat on the wrong side. She has been moved to another floor from where there was higher staffing. I helped to make her comfortable before the personal care took place a little while after.
My mum is so very well cared for. The staff are always so lovely and caring. She is treated with respect and dignity. The transition from living alone to coming here was so very upsetting for us all but Handley Hall made it so much easier, she has settled in so well. The activities are amazing. Thank you all of Handley House.
Bed Vacancies
Please contact us for latest vacancies.
News (18) & Events (0)
- 14 Oct 2025
Residents and colleagues at HC-One’s Handley House Care Home in Clifton, York, recently celebrated Oktoberfest in style, turning the care home into a lively Bavarian festival full of laughter, games,...
- 07 Oct 2025
HC-One’s Handley House Care Home in Clifton, York, brought joy, laughter, and togetherness to the community with its Autumn Fayre. Residents, families, and neighbours enjoyed a lively afternoon filled with...
- 24 Sep 2025
HC-One’s Handley House Care Home in York, North Yorkshire, is excited to invite the local community to a family fun day on Friday 19th September from 1pm to 3pm. Visitors...
There are no upcoming events for Handley House.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: HC-One
- 28 Feb 2023Recipient: HC-One
- 28 Feb 2020Recipient: Handley House
Accreditations
There are no accreditations posted yet for Handley House.
Meet the Team (3)

Charlie is the Home manager at Handley House.

"My aim each day is to know that we have made a difference to someone’s life and put a smile on their face"
Lisa joined Ideal Carehomes as Regional Director in 2018. She has worked in the care sector for 23 years, starting as a personal carer and working her way up to senior management. Lisa has worked at regional level for the past five years, supporting homes across Lincolnshire, Yorkshire and the Midlands, and before this she has a wealth of experience in managing residential and dementia care homes.
Lisa is passionate about care and enjoys supporting our Home Managers and staff teams to provide the very best care possible. Lisa works with our Yorkshire homes and she enjoys getting to know the residents and their families, finding out about interesting life stories. She welcomes feedback and suggestions and is always available to help with any queries.

Yvonne is the Care Manager at Handley House.
Frequently Asked Questions about Handley House
What types of Care is Handley House registered for?
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Handley House have?
There are 66 Single Rooms.
What are the Facilities & Services at Handley House?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Handley House to the centre of York?
1.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Handley House to verify any information. View our terms and conditions. Handley House has an Enhanced Service -more info.