These prices are only a guideline, please contact Hallmark Henley Manor to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Please call and ask to speak with the Customer Relationship Manager if you wish to book a visit.
Please use the car parking facilities located to the front of the home on Mill Lane.
Hallmark Henley Manor has a Review Score of 10 (9.965) out of 10, based on 17 reviews in the last 2 years. Over all time Hallmark Henley Manor has 58 reviews.
Review from Nick S (Son of Resident) published on 9 June 2023
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Reply from James Morl, Customer Relationship Manager at Hallmark Henley Manor
Thank you for taking the time to leave such kind feedback. Looking after your father is a pleasure and I will be sure to pass your kind words on to the team.
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Review from Clair L (Granddaughter of Resident) published on 17 May 2023
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Reply from James Morl, Customer Relationship Manager at Hallmark Henley Manor
Thank you so much for your kind words. It is a pleasure to look after your Grandmother, and we're so pleased to have had a positive impact on her wellbeing.
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Review from J M (Resident) published on 17 May 2023
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Reply from James Morl, Customer Relationship Manager at Hallmark Henley Manor
Thank you so much for your kind words about team here at Henley Manor, I will be sure to let them all know about your lovely feedback.
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Review from P B (Son of Resident) published on 16 May 2023
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Reply from James Morl, Customer Relationship Manager at Hallmark Henley Manor
Thank you very much, we are always delighted to receive such wonderful feedback!
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Review from Annabel A (Daughter of Resident) published on 16 May 2023
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Reply from James Morl, Customer Relationship Manager at Hallmark Henley Manor
Thank you for taking the time to leave this wonderful review. I will be sure to share these comments with the wider team.
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Review from Pamela E (Resident) published on 16 May 2023
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Reply from James Morl, Customer Relationship Manager at Hallmark Henley Manor
Dear Pamela, Thank you so much for your kind words about the team here at Henley Manor. I will be sure to pass them onto the wider team.
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Review from C D (Sister of Resident) published on 16 May 2023
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Reply from James Morl, Customer Relationship Manager at Hallmark Henley Manor
Thank you for taking the time to leave such lovely feedback.
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Review from Anne S (Daughter of Resident) published on 15 May 2023
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Reply from James Morl, Customer Relationship Manager at Hallmark Henley Manor
Dear Anne, thank you so much for your kind words about the home and team here at Henley Manor. It is a pleasure to look after your mother and we're so pleased to be able to provide a positive impact on her wellbeing.
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Review from Jean G (Resident) published on 15 May 2023
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Reply from James Morl, Customer Relationship Manager at Hallmark Henley Manor
Dear Jean, thank you for the kind words I am delighted to hear you like our dancing!
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Review from J S (Daughter of Resident) published on 15 May 2023
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Reply from James Morl, Customer Relationship Manager at Hallmark Henley Manor
Thank you for taking the time to leave such a lovely review, I will be sure to share your kind words with all the team.
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Review from June A (Resident) published on 19 April 2023
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Review from J T (Respite Resident) assisted by family/friend published on 20 December 2022
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Reply from James Morl, Customer Relationship Manager at Hallmark Henley Manor
Thank you for taking the time to leave us your feedback. We are pleased you enjoyed your respite stay and that we enabled you to feel confident going home.
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Review from Kate R (Daughter of Resident) published on 4 November 2022
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Reply from James Morl, Customer Relationship Manager at Hallmark Henley Manor
Kate, thank you so much for taking the time to share such lovely words about the home and team here at Henley Manor.
It was a pleasure to care for your mother and we are so pleased that you trusted us to do so.
I would like to extend the whole team's deepest condolences for your loss.
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Review from J H (Respite Resident) assisted by family/friend published on 14 October 2022
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Reply from James Morl, Customer Relationship Manager at Hallmark Henley Manor
We are so pleased to hear you enjoyed your stay here at Henley Manor, we were also sad to see you go! Thank you for the wonderful feedback.
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Review from J B (Respite Resident) published on 8 September 2022
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Reply from Charlotte Bennett, Customer Relationship Manager at Hallmark Henley Manor
Thank you so much for the kind words about your recent short stay at Henley Manor. It was our pleasure to have you with us and your wonderful feedback will be shared with the team.
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Review from Sue F (Daughter of Resident) published on 20 July 2022
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Reply from Ellie Faramarzian, General Manager at Hallmark Henley Manor
Thank you so much for your kind words about the home and team here at Henley Manor. It was a pleasure to look after your mother, and we're so pleased to have had a positive impact on her wellbeing.
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Review from G L (Resident) published on 27 May 2022
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Reply from Charlotte Bennett, Customer Relationship Manager at Hallmark Henley Manor
Thank you for taking the time to review the home, we really appreciate your kind words. Feedback directly from the residents means a great deal to the team and it is our pleasure to have you with us.
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Review from Sarah D (Daughter of Resident) published on 15 February 2022
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Reply from Ellie Faramarzian, General Manager at Hallmark Henley Manor
Thank you so much for taking the time to submit such a complimentary review of the home and team here at Henley Manor. It was our pleasure to care for your mother and we are thrilled that she enjoyed her time with us.
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Review from M L (Resident) published on 14 January 2022
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Reply from Charlotte Bennett, Customer Relationship Manager at Hallmark Henley Manor
Thank you for your fantastic review of Henley Manor and your positive feedback regarding the team. Its so lovely to receive such a great review directly from one of the residents.
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Review from E F (Resident) published on 14 January 2022
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Reply from Charlotte Bennett, Customer Relationship Manager at Hallmark Henley Manor
Thank you for your kind words about the team, taking the time to leave this positive review and for choosing to call Henley Manor your home.
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The Review Score of 10 (9.965) out of 10 for Hallmark Henley Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.965 for Hallmark Henley Manor is calculated as follows: ( (194 Excellents x 5) + (7 Goods x 4) ) ÷ 201 Ratings = 4.965
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Hallmark Henley Manor is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Jul 2021
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 04 Aug 2025
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Job Title: General Manager
Joined: 2020
I joined Hallmark family in November 2020 as the General Manager of Henley Manor Care Home. I have worked as a nurse for over 20 years and the past 10 years I have specialised in elderly care and working with people living with dementia. My philosophy is to provide person-centred care that embraces holistic and meaningful care for residents. I pride myself in leading a team that provides high-quality support in a culturally healthy environment.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hallmark Henley Manor to verify any information. View our terms and conditions. Hallmark Henley Manor has an Enhanced Service - more info.