






Set on a charming country lane in Henley-on-Thames, Hallmark Henley Manor is a place where residents can thrive. Ease into life and experience luxury with a homely feel along with a passionate team dedicated to supporting residents to live each day to the full. Getting older comes with its challenges but Henley Manor live for every moment - big and small. So, from the outset, their bighearted approach puts residents...
Care Provided by Hallmark Henley Manor
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Hallmark Henley Manor for full pricing details and T&Cs.
Contact Hallmark Henley Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Hallmark Luxury Care Homes
- Private Owned
Person in charge
- Elham Faramarzian (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2020
- Number of floors: 2
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Visiting
- Please call and ask to speak with the Customer Relationship Manager if you wish to book a visit.
Parking
- Please use the car parking facilities located to the front of the home on Mill Lane.
Hallmark Henley Manor Reviews (65)
Hallmark Henley Manor has a Review Score of 9.9 (9.918) out of 10, based on 19 reviews in the last 2 years.
Over all time Hallmark Henley Manor has 65 reviews.
Following a fall, my mother went into Henley Manor in May. She has always been fiercely independent and reluctant to go into residential care. It has proved a revelation! Being brand new, the home is clearly immaculate. My mother, however reluctantly, has started engaging with some of the communal activities and is clearly enjoying it and being stimulated. And she can't speak highly enough of the staff and how friendly and attentive they are. It all seems highly professional too. My mother already looks and sounds years younger!
What a fantastic review, it is lovely to read the whole team receiving recognition for their hard work.
My Mum, who suffers very badly with anxiety and confusion, moved to Henley Manor in the middle of March, shortly before all the Covid-19 restrictions were introduced. So the circumstances have been very strange for her and all the family, especially as we have not been able to visit. However, as requested, the staff made sure her direct dial telephone was available from day 1, so I have been able to chat to her several times a day. Also, they have been very kind sending me pictures and updates. It is clear that they have gone to great lengths to help Mum settle in, which is particularly commendable in the current climate. I am extremely grateful for their care.
Thank you for taking the time to review Henley Manor Care Home. We are so glad your Mum has settled well.
My Mother had a number of issues including dementia and other medical conditions, meaning staying at home was no longer an option. When searching for a Care Home, Henley Manor met all my requirements as far as a home was required. Excellent facilities, superb bedrooms, restaurants and common areas that I would hope for in a brand new home. However, I have been even more impressed with the staff, now that she has been in the home for a couple of months. They have really tried to help Mum settle in and engage with the other residents in activities. Having lived in her old house for nearly 50 years, the upheaval was always going to be stressful. But, I am very happy that she is being well looked after by some very caring people.
Thank you for taking the time to review Henley Manor Care Home. We are so glad to have your Mother as part of the Henley Manor family.
Henley Manor opened in February 2020 and is simply beautiful. The transition from home to care has been made so much easier due to the support and personal attention from the team involved. From my first interaction through to arrival, everything was taken care of working together to support my Dad. I cannot recommend Henley Manor highly enough and wish the team continued success in their flourishing, welcoming home.
Thank you for taking the time to review Henley Manor Care Home, and for your kind words.
This is a brand new home built and equipped to a very high standard. My mother is a native of Henley and so was able to appreciate the various detailed town memorabilia scattered around the home, even down to motifs of St Mary's church on the wallpaper. There is a very high ratio of staff to residents which ensure hugely attentive care, almost over-attentive. No doubt this will diminish a bit over time as the home fills up, but the home seems able to attract high-quality carers who are sympathetic, dedicated and full of enthusiasm for their role. In addition, all the managers I have met are highly professional and very reactive to queries or suggestions. I can highly recommend this home.
Thank you for taking the time to review Henley Manor Care Home. We are so glad your Mother has settled in well and is enjoying Henley Manor Care Home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 July 2021Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Bed Vacancies
Posted: 03 August 2026Please contact the home for current vacancies
News (0) & Events (0)
There are no news items for Hallmark Henley Manor.
There are no upcoming events for Hallmark Henley Manor.
Awards / Recognitions (21)
- 30 Jan 2026Recipient: Hallmark Luxury Care Homes
- 31 Jan 2025Recipient: Hallmark Luxury Care Homes
- 31 Jan 2024Recipient: Hallmark Luxury Care Homes
Accreditations
There are no accreditations posted yet for Hallmark Henley Manor.
Meet the Team (2)

I joined Hallmark family in November 2020 as the General Manager of Henley Manor Care Home. I have worked as a nurse for over 20 years and the past 10 years I have specialised in elderly care and working with people living with dementia. My philosophy is to provide person-centred care that embraces holistic and meaningful care for residents. I pride myself in leading a team that provides high-quality support in a culturally healthy environment.

I have worked in the care industry for over 30 years and have enjoyed every role I have done, from Kitchen Porter to Home Manager.
However, my role as the Customer Relationship Manager here at Henley Manor is very special to me. Searching for the right care home for a loved one is one of the most important decisions we may have to face, because of this, it is also usually one of the hardest decisions we have to make.
As the Customer Relationship Manager, I am here to ensure this stressful and sometimes difficult process is as easy as it can be. By sharing my wealth of knowledge, I strive to help prospective residents and their families during this difficult time.
So, if you are looking into care for yourself or for a loved one, please do not hesitate to contact me. I would be only too happy to show you around our lovely home and assist in any way I can.
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