Alban Manor Nursing Home

2 Chene Drive, off Waverley Road, St Albans AL3 5QP
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9.8 133 Reviews
  • Alban Manor Nursing Home, St Albans
Alban Manor is a family-owned nursing home, close to St. Albans town centre. Nursing staff are on site 24/7 and are supported by a team of skilled carers. The Windsor Suite, located on the ground floor, provides support for 37 people who need more help with everyday life, including help with physical care needs. The Balmoral Suite, on the first floor, provides support for 43 residents who may have a dementia type condition or other mental health needs.

All bedrooms are en-suite with a homely feel. Personal living space is important and residents are encouraged to personalise their rooms by bringing in small pieces of furniture, ornaments and pictures. All bedrooms have profiling hospital beds for comfort and ease of access.

At Alban Manor you will find a friendly community. There are beautiful communal lounges and dining spaces for residents to enjoy. These include the art deco film house and zen wellness centre. The activities team ensure there is plenty to fill the days. From yoga to bingo, gardening club, quizzes, music sessions and hairdressing and so much more. Plenty to join in or just to sit and watch, whatever mood takes you.

Food is nutritious and prepared on site by the chef and his team. Dietary requirements and special requests can be accommodated.

Care at Alban Manor is person-centred and residents, and their families, are actively involved in care planning. Here individual personalities are nurtured and respected.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1700
  • Self-Funded Residential Dementia Care: from £1800
  • Self-Funded Nursing Care: from £1800
  • Self-Funded Nursing Dementia Care: from £1900
  • RESPITE Self-Funded Residential Care: from £1800
  • RESPITE Self-Funded Residential Dementia Care: from £1900
  • RESPITE Self-Funded Nursing Care: from £1900
  • RESPITE Self-Funded Nursing Dementia Care: from £2000

All our fees are subject to an assessment. Please enquire directly with us.

These prices are only a guideline, please contact Alban Manor Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • St Albans Care Ltd

Person in charge

  • Delia Abaza (Matron)

Local Authority / Social Services

Admission Criteria

  • Referrals from all sources welcomed
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (80)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (78)

Visiting

  • Open visiting hours

Parking

  • Parking available on site

9.8

Alban Manor Nursing Home has a Review Score of 9.8 (9.821) out of 10, based on 41 reviews in the last 2 years.
Over all time Alban Manor Nursing Home has 133 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Alban Manor Nursing Home
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Total of 133, showing 1-20
Review from Claire B (Daughter of Resident) published on 1 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum spent her last 3 weeks at Alban Manor. The care she received was exceptional. From beginning to end, all the staff looked after mum but cared for us as a family too. Thanks to Alban Manor we had peace of mind that mum was in the most safe hands and, in her words, it was calm. As a family, we can't
thank you enough.
Reply from Delia Abaza, Matron at Alban Manor Nursing Home

Thank you for taking time to write this lovely review. I will share it with the team. Your mum felt well cared and loved at Alban Manor. There were difficult times and we are happy we brought some comfort to you all. Best wishes to you and your dad. Kind Regards

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Review from Mark B (Son of Resident) published on 1 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum spent her remaining time with the lovely team at Alban Manor after moving from another care home. I found the combination of professional care, nursing, and support across the entire team to be excellent, and I cannot recommend Alban Manor enough.


I want to give a special mention to Lead Care

Manager, who combined professionalism, humour, and loving care to give our family great confidence that mum was being well cared for. We also want to thank Matron who from day one with her guidance and professional support, and she has clearly created a fantastic team of nurses and carers. Also, we had the please to meet the gorgeous live in cockerpoo, and her lovely and very helpful mum & dad who helped set up mums room to be personal and welcoming.


Every resident we spoke to loves being at Alban Manor. Our only regret is that my mum didn't get to spend more time there with all the lovely people living in this wonderful home.

Reply from Delia Abaza, Matron at Alban Manor Nursing Home

The team at Alban Manor would like to thank you for your lovely comments. We are proud and happy to make the Home a safe and comfortable place for our wonderful residents. Your kind words are really appreciated . Thank you.Best wishes

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Review from Linda C (Wife of Resident) published on 12 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I left my husband here for 3 weeks of respite care. I was a little apprehensive as he has dementia, and I wasn't sure how he would react. I need not have worried. He settled in very well. The staff are so friendly and helpful, nothing is too much trouble, and when I came to collect him, they were so
lovely to both of us. I would not hesitate to leave him here again, and I thoroughly recommend Alban Manor.
Reply from Delia Abaza, Matron at Alban Manor Nursing Home

Thank you for your lovely review. The team is happy to support your husband in the future, if needed. We really appreciate your feedback. Best wishes from the team at Alban Manor. Thank you

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Review from S B (Daughter of Resident) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff and management. Mum was very happy and well looked after. Lovely food and went out of their way to meet her needs.
Reply from Delia Abaza, Matron at Alban Manor Nursing Home

Thank you for your lovely comments. Always a pleasure to have your mum staying with us. Best wishesMatron

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Review from E W (Husband of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been living at Alban Manor Nursing Home for two and a half years due to her Alzheimer's diagnosis, and during this time, she has received compassionate and professional care. I am promptly notified of any significant concerns via phone, and I can access regular updates through the electronic
monitoring system on my Smartphone. The facility benefits from permanent staffing, which fosters consistent care and builds familiar relationships among residents and families. Each floor is supported by a dedicated team, including a Registered Nurse and Lead Carer, ensuring a strong rapport between staff and residents. The well-maintained gardens provide a secure and pleasant environment, featuring grassy areas, a small covered space, and accessible pathways with seating. Residents enjoy a variety of appropriate entertainment options most days, facilitated by both in-house and external providers, along with summer. outings to local attractions via mini-bus. My daughter and I feel assured that my wife is in a safe setting and trust that the high standard of care she receives will be upheld.
Reply from Delia Abaza, Matron at Alban Manor Nursing Home

Thank you What great feedback for the team! We will continue the good work and maintain the high standard of nursing care we provide. Thank you for your trust.Best wishes!Matron

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Review from Justin H (Son of Resident) published on 4 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff and management at Alban Manor were extremely welcoming and friendly at a difficult and stressful time for us. We are very glad we chose Alban Manor for my Dad to be looked after and cared for. He received end of life care. He was treated with diginity at all times, as well as kindness. The
staff were always attentive, efficient and professional, and carried out their duties with expertise and minimal disruption. I always enjoyed visiting my Dad whilst he was there and spent alot of time with him in a relaxed and safe setting.
Reply from Delia Abaza, Matron at Alban Manor Nursing Home

Dear Justin Thank you for your lovely feedback. We are happy you feel your dad had the kind and dignifying care he needed.Best wishes to your mum . Thank youKind regardsMatron

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Review from Antony P (Resident) published on 21 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Pleasant nursing home with kind and attentive staff.
Reply from Delia Abaza, Matron at Alban Manor Nursing Home

Thank you AnthonyLovely to have you at Alban Manor. Kind regardsMatron

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Review from Brian W (Husband of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Alban Manor has been my wife's home for the past three years. She has been made welcome by the very friendly and caring staff.
Reply from Delia Abaza, Matron at Alban Manor Nursing Home

Dear BrianThank you for your appreciation. We miss you both.Best wishesKind regardsMatron

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Review from Chris T (Son of Resident) published on 8 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Alban Manor offers 5 star facilities in so many ways ; the quality of care , dedication of the staff, friendliness, catering , rooms and much more . My mum initially needed urgent respite care in late '24, due to a reoccurring medical condition. In January '25 she elected to stay permanently and since
then it has been noticeable the stability it has brought to her life . Thanks so very much to the manager and her team.
Reply from Delia Abaza, Matron at Alban Manor Nursing Home

Dear Chris.Thank you for your lovely feedback. We are happy to see your mum settled at Alban Manor. Matron

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Review from Jan W (Sister of Resident) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So wish my brother had stayed at your nursing home sooner. Thank you so very much.
Reply from Delia Abaza, Matron at Alban Manor Nursing Home

Best wishes from Alban Manor Jan.Thank you for comments.Kind regardsMatron

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Review from Heather L (Wife of Resident) published on 12 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
During two weeks respite my husband was very well looked after. The staff were caring and considerate and always available when needed. The home is very well managed with staff who ensure that all the needs of residents are met. The receptionists are helpful and welcoming to visitors. Indeed I would
happily recommend Alban Manor to anyone looking for residential care.
Reply from Delia Abaza, Matron at Alban Manor Nursing Home

Dear Heather. Thank you for your lovely comments. We really appreciate it. We always try our best to make a difference in people's lives. Best wishes

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Review from N T (Daughter of Resident) published on 11 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't put into words how grateful I am to Alban Manor. My mum was so poorly and thanks to all the staff at Alban Manor she's walking again and has become independent. I'm so thankful to all the staff, from the kitchen for helping her to put on weight. Night staff for saving her life and all staff
for helping her to walk and live.
Reply from Delia Abaza, Matron at Alban Manor Nursing Home

Thank you for your beautiful feedback. We are so happy to be part of your mum's journey. The day she went back home was a huge celebration for our team as well. Best wishes. Please come and visit.

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Review from A L (Wife of Resident) published on 11 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband spent his last 9 months at Alban Manor and the care he received was first-class. The staff are so caring and compassionate and I couldn't have asked for better. They were also so welcoming of the family and visitors.
Reply from Delia Abaza, Matron at Alban Manor Nursing Home

Thank you for your trust and appreciation. He was cared for and loved at Alban Manor. The team would like to thank you for your lovely feedback. We are all passionate about what we do and is great to have positive, reassuring feedback from others. Best wishes to you all. Thank you and Regards.

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Review from H H (Wife of Resident) published on 29 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband is very happy here. He has never asked to go home although he likes going on a trip out.
Staff are very friendly to our sons and me whenever we visit. They keep us well informed on how he is getting on.
We have always been impressed by his care.
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Review from J E (Brother-in-law of Resident) published on 18 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff established very good relations with the resident and with family members, keeping us informed of any changes.
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Review from G G (Son of Resident) published on 14 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are amazing, the level of care my mother received was nothing short of the highest standard. This is also in the level of care and compassion she was shown. I cannot recommend Alban Manor highly enough, this is truly an amazing care/nursing home.
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Review from W H (Son of Resident) published on 3 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Alban Manor provided a month of respite care for my father after a fall and a period of delirium. He stayed on the first floor with dementia residents and received appropriate care and attention. Managers and staff always listened to our feedback and made sure that he was safe and comfortable.
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Review from Maria P (Daughter of Resident) published on 20 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was admitted into Alban Manor Nursing Home for end of life care.
From the moment I met with the first staff on the door, I felt this to be a warm, professional, caring and loving place. Alban Manor felt like a home where even I, as my mother's daughter, felt cared for.
During the short
time my mother was there, she was treated with dignity and all her needs were met. Her room was light and airy, and specifically given in a place where she wouldn't feel isolated. The family dog was even allowed to make visits!
The team at Alban Manor work to the highest professional level but somehow still manage to feel like family.
I cannot thank them enough for making what has been a very difficult time so much more bearable by their compassion and kindness.
Reply from Delia Abaza, Matron at Alban Manor Nursing Home

Thank you for your lovely feedback. You listed all the values we try to promote at Alban Manor. Looks like our job was well done, again. Hope will see you soon.

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Review from N H (Daughter of Resident) published on 9 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Alban Manor is a special place where you will always feel welcome and able to trust the team to do the right thing for your loved one. My Dad was a resident on the dementia floor for seven months from October 2023. He was so well cared for by the whole team who are very kind.
Dad lived in three care
homes over 5.5 years; Alban Manor and the team were by far the best at everything. When I moved Dad from another home, he was immobile and needed a hoist to get up. Within weeks at Alban Manor, he was mobile again, able to walk with a frame until his final couple of weeks in May 2024.
The team are professionals, they really care and they are very good at communicating which makes life so much easier during a difficult time. Thank you.
Reply from Nicola Chittenden, Administrator at Alban Manor Nursing Home

Thank you for your lovely feedback. We really care about what we do. We will share your feedback with the rest of the staff. Best wishes from Alban Manor Team.

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Review from B G (Resident) published on 24 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well cared for by all the staff.
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Current Review Score: 9.8 (9.821)

Overview of Review Score

The Review Score of 9.8 (9.821) out of 10 for Alban Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 41 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.821 for Alban Manor Nursing Home is calculated as follows: ( (402 Excellents x 5) + (72 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 481 Ratings = 4.821
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Alban Manor Nursing Home is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 41 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 May 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

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Meet the Team (4)

Delia

Delia Abaza

Job Title: Matron Joined: 2019

I am delighted to introduce myself as Matron of Alban Manor Nursing Home. I am a qualified nurse with over 25 years of experience. I live locally and love walking to work each day. I am so proud of the team that we have at Alban Manor. I hope you will come to visit to see what makes it such a lovely place to live and work.

Ionela

Ionela Buhalniceanu

Job Title: Deputy Manager Joined: 2019

Ionela joined us in 2019 as a Carer and for the last six years has developed her skills, always listening to residents, their families and colleagues to address their concerns and needs. In her spare time, she likes to cook and bring sweet treats for colleagues to enjoy. Ionela is a happy person and loves to make everyone smile.

Breda

Breda Neal

Job Title: Quality Manager Joined: 2021

Breda has worked in the Health and Social Care industry for 37 years, initially training as a nurse back in the 80s.
"My passion is ensuring that residents receive the whole holistic experience whilst living at Alban Manor. I am a bit of a joker and love having a laugh with residents and staff.
I have a few hobbies, including attending soul festivals, my cats and being patron to a charity for my local community."

Nicola

Nicola Chittenden

Job Title: Administrator Joined: 2020

Nicola joined Alban Manor in 2020 as our receptionist, and since having her 2nd child, she has returned as our administrator.
Nicola loves helping others, whether it be residents, staff or children. She worked as a primary school teaching assistant, a driving instructor and owned her own bridesmaids shop. In her spare time, she loves watching football and spending time with her two little girls.

Frequently Asked Questions about Alban Manor Nursing Home

What types of Care is Alban Manor Nursing Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Alban Manor Nursing Home have?

There are 80 Single Rooms.

What are the Facilities & Services at Alban Manor Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Alban Manor Nursing Home to the centre of St Albans?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alban Manor Nursing Home to verify any information. View our terms and conditions. Alban Manor Nursing Home has an Enhanced Service - more info.