Alban Manor Nursing Home

2 Chene Drive, off Waverley Road, St Albans AL3 5QP
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9.8 133 Reviews
  • Alban Manor Nursing Home, St Albans
Alban Manor is a family-owned nursing home, close to St. Albans town centre. Nursing staff are on site 24/7 and are supported by a team of skilled carers. The Windsor Suite, located on the ground floor, provides support for 37 people who need more help with everyday life, including help with physical care needs. The Balmoral Suite, on the first floor, provides support for 43 residents who may have a dementia type condition or other mental health needs.

All bedrooms are en-suite with a homely feel. Personal living space is important and residents are encouraged to personalise their rooms by bringing in small pieces of furniture, ornaments and pictures. All bedrooms have profiling hospital beds for comfort and ease of access.

At Alban Manor you will find a friendly community. There are beautiful communal lounges and dining spaces for residents to enjoy. These include the art deco film house and zen wellness centre. The activities team ensure there is plenty to fill the days. From yoga to bingo, gardening club, quizzes, music sessions and hairdressing and so much more. Plenty to join in or just to sit and watch, whatever mood takes you.

Food is nutritious and prepared on site by the chef and his team. Dietary requirements and special requests can be accommodated.

Care at Alban Manor is person-centred and residents, and their families, are actively involved in care planning. Here individual personalities are nurtured and respected.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1700
  • Self-Funded Residential Dementia Care: from £1800
  • Self-Funded Nursing Care: from £1800
  • Self-Funded Nursing Dementia Care: from £1900
  • RESPITE Self-Funded Residential Care: from £1800
  • RESPITE Self-Funded Residential Dementia Care: from £1900
  • RESPITE Self-Funded Nursing Care: from £1900
  • RESPITE Self-Funded Nursing Dementia Care: from £2000

All our fees are subject to an assessment. Please enquire directly with us.

These prices are only a guideline, please contact Alban Manor Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • St Albans Care Ltd

Person in charge

  • Delia Abaza (Matron)

Local Authority / Social Services

Admission Criteria

  • Referrals from all sources welcomed
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (80)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (78)

Visiting

  • Open visiting hours

Parking

  • Parking available on site

Alban Manor Nursing Home Reviews (133)

9.8

Alban Manor Nursing Home has a Review Score of 9.8 (9.821) out of 10, based on 41 reviews in the last 2 years.
Over all time Alban Manor Nursing Home has 133 reviews.

Overall Experience
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Reviewer Connection to Alban Manor Nursing Home
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Review from Annaleise H (Daughter of Resident) published on 16 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum, who has dementia, has been amazingly well looked after for the last two years by the Alban Manor team. At times, with her mood and anxiety, this has been very tricky to do, but the staff's professionalism and their ability to see past those times and see the person behind the illness, means
they see the Mum I know. When needed the team have been proactive for Mum or have taken time to just simply sit with her. Mum's needs have changed over the last two years and her care has reflected whatever she needs. I have peace of mind that Mum is well cared for. The question below about activities, is tricky to answer, as yes lots is put on for residents, but Mum isn't really able to partake of so much at this time.
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Review from Kate O (Daughter of Resident) published on 16 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Alban Manor for 6 months and has now settled very well. The care has been absolutely fantastic and we are very happy. All of the staff are very caring and I have complete peace of mind that Mum is well looked after. Thank you.
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Review from B H (Son of Resident) published on 26 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was transferred for nursing care of his dementia and orthopaedic injuries in early 2019 to Alban Manor. The care he received throughout his stay was faultless up to when died in late June 2022. The pandemic and its cruel restrictions meant we had to trust the home at the most vulnerable time
of our father’s life, and they repaid our trust with overwhelming care and respect. I am finding it hard to express in words how much we owe the people at the home - the receptionists, the nurses and auxiliaries, cooks, cleaners, managers, and owners. Thank you all, from me, my family, and on behalf of my father.
Reply from Ramneek Grewal, Director at Alban Manor Nursing Home

Thank you for your kind words which we will most definitely share with the team. It was our privilege getting to know your family and having your father live with us these past years. Thank you for the trust you placed in us and your unfaltering support through the pandemic. With our best wishes always.

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Review from Rebecca P (Daughter of Resident) published on 21 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was transferred to Alban Manor initially for an assessment from Hospital. He has been there ever since - he is so happy and settled and his mental health has improved so much. The staff are so kind to him and he enjoys chatting to them. I couldn't recommend the home enough - thank you for all
that you do for my dad!
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Review from Susan P (Daughter of Resident) published on 29 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was transferred from Basildon Hospital to Alban Manor as she was terminally ill and edging towards the end of her life and could not return home after a fall. This was funded by the CCG as I lived locally to Alban Manor and this meant she could be near me and I could visit daily and I could
stay with her daily and evenings until she passed away, after 2 weeks and 2 days. The Manager, Nurses, the reception staff and all the carers, HCA's are all absolutely wonderful and so kind. My mother was treated and cared for with the utmost dignity and respect and this was so important to her and us, as a family. This move from hospital enabled other family members to visit and spend time with her in her last two weeks of life. The staff supported me also emotionally and nothing was too much trouble. It is a happy place and the atmosphere is warm and friendly and so caring. The garden is a lovely place to sit, and the food is amazing. My mother had the best care she could have had at the end of her life.
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Review from Elaine T (Daughter of Resident) published on 13 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mum moved into Alban Manor Nursing Home July 21, she was very poorly and could no longer live independently in her own home, she was 94. Over the months Alban Manor became Home, the staff treated her as family, her health stabilised and she enjoyed the company and support that living in a nursing
home offered her. For years Mum had “coped” at home with the help of carers, but after a short time of moving into Alban Manor she became relaxed and peaceful in the knowledge that she was being well looked after and there was always someone to help her if she needed it. I and my siblings were with our Mum as she passed away, we witnessed the love the carers gave Mum in her final hours. They were respectful and emotional as they said goodbye to her while offering us support too. I know that everyone thinks they don’t want to “end up in a home”, but for Mum it gave her 8 months of really happy times and allowed us to step back from caring for her and spend quality time with her as her children.
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Review from C C (Daughter of Resident) published on 5 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been in Alban Manor for approx 6 months, and as a family, we are very pleased with the care she has received. Her health has improved greatly. All the staff we have met have all been extremely friendly and my mother seems relaxed and settled.
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Review from Julie S (Daughter of Resident) published on 14 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad moved into Alban Manor in June 2021 as his Alzheimer’s had become too much for my Mum to cope with and he needed 24-hour supervision. Dad settled in really quickly and seems happy there (which isn’t easy - he’s not known for being easy to please!). He’s not very sociable either but often times
when I go to see him he is sitting in the TV lounge with the other residents. It’s so nice to see him that way. From my perspective all staff there, from management to reception, to nurses and carers, they are always polite and friendly and know be by name (which can’t be easy with all relatives wearing masks). That’s one of the reasons I enjoy my regular visits, it’s nice to have a little chat about my Dad with the people who see him most! I know Dad can be difficult to deal with but they have managed to look after him without any complaints from him. He tells me he likes it there, the staff are nice and the food is good. I love him dearly and I know he is being well cared for.
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Review from Lynda T (Wife of Resident) published on 1 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband entered Alban Manor in February '21 after suffering a stroke. The care, compassion, and friendship in his rehabilitation has been wonderful, from all the carers and staff.
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Review from Alison E (Daughter of Resident) published on 7 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly Mother has been in Alban Manor for two and a half years. During this time, her health has deteriorated significantly, but at each step along the way, the care my Mum has received has been modified to better suit her needs. This has been done in consultation with my family. The Management
team are always willing to listen and welcome feedback. The Matron really cares about all the residents and leads the way in ensuring her team show compassion, respect and care at all times. The care home demonstrates strong family values - from the moment you walk in the door, you are greeted with a friendly welcome from the receptionist, and all the staff, regardless of role, are hard-working and friendly. Alban Manor has done everything it can during the pandemic to rise to the additional challenges and have kept the families of residents informed at all times. The team are always lovely to my Mum, for which my family are truly grateful. I have no hesitation in recommending Alban Manor.
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Review from Elizabeth W (Daughter of Resident) published on 7 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found all the staff very friendly and helpful. My mother, who has Alzheimer's, has been very settled straight from arriving. The home keep me well informed and the care record book is very thorough on what she has done, eaten, and personal care.
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Review from Susan R (Daughter of Resident) published on 21 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in the care home since December 2021. She is 92, spent several months in hospital after a serious fall which has left her fairly immobile and highlighted her failing health which is hard to take as she was totally independent before. She is now in Alban Manor on palliative care. Her
whole demeanour has changed since being in there. She had become hospitalised but now I feel I have my mum back, for however long. She is eating well, looks younger, and loves the carers looking after her. As someone said to me, no care home is perfect and compromises will have to be made but the staff at Alban Manor appear to try to make life as normal as possible. The hardest thing from my point of view is to let go of total responsibility for my mother but I have found on a few occasions that they do have my mother's back and they have listened to me.
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Review from Adrian T (Son of Resident) published on 13 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In extremely trying times I am seeing real nursing care and compassion being given to my father who is suffering from the extremes of dementia and other issues. I am extremely happy that my father is being shown dignity with his issues and would highly recommend Alban Manor.
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Review from I S (Son of Resident) published on 13 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother suffered from dementia and spent her final months at Alban Manor. The staff were unfailingly patient and caring and demonstrated a real affection for my mum and the other residents. I also thought the team did a very good job of keeping me posted on my mother’s health and needs. I have great
admiration and appreciation for the job that they do.
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Review from Michael (Son of Resident) published on 13 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into Alban Manor a few months ago and we have been very happy with the service and care that she has been getting. The staff are always friendly and do an excellent job, and even with the pandemic going on we have been able to visit as often as we want. My only complaint would be the
cost, but I think that applies to all the care homes around here: all-around care is obviously an expensive business.
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Review from Jill G (Daughter of Resident) published on 19 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum, who had advanced dementia, moved into Alban Manor Nursing Home in February this year following a heart attack, falls and a hospital stay making it impossible for her to remain in her own home. Mum’s short stay at Alban Manor turned out to be end of life care as she died in May in her sleep at the
age of 92. The care Mum received was excellent and personalised. The staff ensured Mum spent her days in the resident's lounge and Mum took great pleasure from the lively dog! Staff were warm, helpful and professional and responded quickly to questions and concerns, with the wellbeing of residents their priority. Alban Manor is well managed, and the staff know all the residents well. I am sorry that Covid measures meant I wasn’t able to share more of Mum’s life at Alban Manor, but thank everyone for looking after Mum.
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Review from Laura N (Friend of Resident) published on 29 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
An elderly friend who I used to look after is now in Alban Manor Nursing Home. They treat him with the friendship and dignity he deserves whilst ensuring his safety. The staff are wonderful and the food is tasty. The rooms are a little tired but serve their purpose and are very clean, which is the most
important thing.
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Review from Jon H (Son of Resident) published on 7 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been with Alban Manor Nursing Home for fifteen months now. The team there are experts with dementia patients, they know how to look after them with care, compassion and most of all with good cheer and enthusiasm. I can’t thank the time enough. They do a great job and keep us up to date
with any issues. They are calm, consistent and kind people so there is never a crisis. Just great care delivered by a well managed and professional team. Thank you Alban Manor Nursing Home.
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Review from Cherry M (Daughter of Resident) published on 4 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Alban Manor for the past two months and is so happy. Her exact words to us when she had been there for only a couple of weeks were “I feel like a queen nothing is too much trouble”. She now calls it home. Which after living in her own house for 68 years is amazing for us as a family.
All the staff are so welcoming and friendly. My mum could not be in better hands!
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Review from Ann S (Niece of Resident) published on 15 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt recently moved into Alban Manor from another home where she was very unhappy, in tears every time I talked to her and not eating. Since moving into Alban Manor the difference in her is amazing. Because of the good food she is now eating and drinking and back to smiling and chatty like her old
self. She comments on how lovely all the staff are and as an animal lover, visits from Roxy the dog make her day. My aunt's medical needs are being seen to and the staff always have time to discuss any concerns and keep you informed.
It is such a relief to know she is being well looked after and happy. All the staff are amazing and caring. Thank you, Alban Manor.
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Current Review Score: 9.8 (9.821)

Overview of Review Score

The Review Score of 9.8 (9.821) out of 10 for Alban Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 41 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.821 for Alban Manor Nursing Home is calculated as follows: ( (402 Excellents x 5) + (72 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 481 Ratings = 4.821
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Alban Manor Nursing Home is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 41 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 May 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (4)

Delia

Delia Abaza

Job Title: Matron Joined: 2019

I am delighted to introduce myself as Matron of Alban Manor Nursing Home. I am a qualified nurse with over 25 years of experience. I live locally and love walking to work each day. I am so proud of the team that we have at Alban Manor. I hope you will come to visit to see what makes it such a lovely place to live and work.

Ionela

Ionela Buhalniceanu

Job Title: Deputy Manager Joined: 2019

Ionela joined us in 2019 as a Carer and for the last six years has developed her skills, always listening to residents, their families and colleagues to address their concerns and needs. In her spare time, she likes to cook and bring sweet treats for colleagues to enjoy. Ionela is a happy person and loves to make everyone smile.

Breda

Breda Neal

Job Title: Quality Manager Joined: 2021

Breda has worked in the Health and Social Care industry for 37 years, initially training as a nurse back in the 80s.
"My passion is ensuring that residents receive the whole holistic experience whilst living at Alban Manor. I am a bit of a joker and love having a laugh with residents and staff.
I have a few hobbies, including attending soul festivals, my cats and being patron to a charity for my local community."

Nicola

Nicola Chittenden

Job Title: Administrator Joined: 2020

Nicola joined Alban Manor in 2020 as our receptionist, and since having her 2nd child, she has returned as our administrator.
Nicola loves helping others, whether it be residents, staff or children. She worked as a primary school teaching assistant, a driving instructor and owned her own bridesmaids shop. In her spare time, she loves watching football and spending time with her two little girls.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alban Manor Nursing Home to verify any information. View our terms and conditions. Alban Manor Nursing Home has an Enhanced Service - more info.