Alban Manor Nursing Home

2 Chene Drive, off Waverley Road, St Albans AL3 5QP
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9.8 133 Reviews
  • Alban Manor Nursing Home, St Albans
Alban Manor is a family-owned nursing home, close to St. Albans town centre. Nursing staff are on site 24/7 and are supported by a team of skilled carers. The Windsor Suite, located on the ground floor, provides support for 37 people who need more help with everyday life, including help with physical care needs. The Balmoral Suite, on the first floor, provides support for 43 residents who may have a dementia type condition or other mental health needs.

All bedrooms are en-suite with a homely feel. Personal living space is important and residents are encouraged to personalise their rooms by bringing in small pieces of furniture, ornaments and pictures. All bedrooms have profiling hospital beds for comfort and ease of access.

At Alban Manor you will find a friendly community. There are beautiful communal lounges and dining spaces for residents to enjoy. These include the art deco film house and zen wellness centre. The activities team ensure there is plenty to fill the days. From yoga to bingo, gardening club, quizzes, music sessions and hairdressing and so much more. Plenty to join in or just to sit and watch, whatever mood takes you.

Food is nutritious and prepared on site by the chef and his team. Dietary requirements and special requests can be accommodated.

Care at Alban Manor is person-centred and residents, and their families, are actively involved in care planning. Here individual personalities are nurtured and respected.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1700
  • Self-Funded Residential Dementia Care: from £1800
  • Self-Funded Nursing Care: from £1800
  • Self-Funded Nursing Dementia Care: from £1900
  • RESPITE Self-Funded Residential Care: from £1800
  • RESPITE Self-Funded Residential Dementia Care: from £1900
  • RESPITE Self-Funded Nursing Care: from £1900
  • RESPITE Self-Funded Nursing Dementia Care: from £2000

All our fees are subject to an assessment. Please enquire directly with us.

These prices are only a guideline, please contact Alban Manor Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • St Albans Care Ltd

Person in charge

  • Delia Abaza (Matron)

Local Authority / Social Services

Admission Criteria

  • Referrals from all sources welcomed
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (80)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (78)

Visiting

  • Open visiting hours

Parking

  • Parking available on site

Alban Manor Nursing Home Reviews (133)

9.8

Alban Manor Nursing Home has a Review Score of 9.8 (9.821) out of 10, based on 41 reviews in the last 2 years.
Over all time Alban Manor Nursing Home has 133 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Alban Manor Nursing Home
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Total of 133, showing 101-120
Review from Pat (Daughter of Resident) published on 19 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into the home last Autumn. Throughout her stay, the care has been excellent and Mum has been very well looked after. The staff are very welcoming to visitors and nothing is a problem. All questions are answered and I feel confident that she is in a safe and caring environment. If there
are any changes to her condition, we are notified immediately. During the COVID-19 crises we have been unable to visit, but get regular updates on Mum and regular newsletters. Receiving photos is a delight. A huge thanks to all the staff for their care of my Mum.
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Review from Jane G (Daughter of Resident) published on 18 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are extremely happy with the high standard of care given to our mum. As well as being very caring, kind and professional, the staff always go the extra mile in understanding and accommodating the needs and wishes of their residents. Alban Manor is a happy and delightful home for our mum. Thank you
to all the team.
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Review from Doug J (Son of Resident) published on 14 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The facilities and standard of the buildings and décor at Alban Manor match the friendliness and general approach of the staff - exemplary.
Our relative is receiving end of life care during Covid 19 lockdown which obviously makes the interaction between staff and resident all the more important. We
are all devastated that we cannot visit, but the care, and I would go so far as to say, the love that has been shown to our relative have gone a long way to compensate for that.
Other more practical matters such as the quality of the food, assistance with phone calls, communication and updates, also fall into the exemplary box.
These are very difficult times, but we are relieved and grateful that our relative is in such good hands.
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Review from Rebecca M (Daughter of Resident) published on 24 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you for choosing St Albans to set up a home for our community where you can be with your loved ones as part of a loving community where you know they are beautifully cared for, make friends and are able to truly live not just get by, with dignity and respect
To Nurses;
You didn’t just nurse
mum and give her medication
You cared for her with love, dignity and respect
You watched for the little things, making sure she was comfortable
Checking on her sometimes many times in an hour, 24 hours a day
You are my heroes
You were there when I couldn’t be
And you held me too, supported me and cared for me.
To care team;
You were Mums friends when she couldn’t leave her room
You chatted to her
Made her laugh and feel special
You showed her pictures of your lives
You washed her, dressed her, positioned her
Maintained her dignity as a lady throughout
You were there for me too, you chatted to me and were so kind to me every day.
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Review from David B (Son of Resident) published on 20 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a stay in hospital, we booked my dad into Alban Manor for a few weeks respite and convalescing. From the initial contact through to his admission and ongoing support we have all been truly delighted with the care, kindness, and level of service/support shown by every single member of staff. We
extended his stay due to the Covid-19 outbreak and more recently my mother also moved into Alban Manor. She has also received a first-rate service and support from all the amazing team at Alban Manor. Thank You all.
Reply from Ramneek Grewal, Director at Alban Manor Nursing Home

Thank you, David. I am glad to hear your parents are both enjoying their 'holiday' at Alban Manor. It is so lovely to see them spending time together and also socialising and making new friends.

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Review from Maggie S (Daughter of Resident) published on 12 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Alban Manor since early January and we cannot tell you how delighted we are as a family that we found this wonderfully caring and efficient place for her to spend her last phase of life.
Thanks to absolutely everyone concerned for the kind welcome and constant friendliness
that we find every time we visit and for keeping my mother happy and content at 100 years and 8 months old!
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Review from R C (Husband of Resident) published on 27 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On my first visit to the Manor, I was immediately impressed by the countless shrubs to both sides of the avenue that led to the nursing home and what a fine building the Manor is. The architects and interior designers have produced a splendid building that could be regarded as the best in the country.
My wife spent the last few weeks of her life in the Manor and I was delighted with the way she was cared for. So I thank the managing director and staff for looking after her and in particular the nurses who supported me in my moment of fragility.
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Review from Malcolm E (Husband of Resident) published on 25 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a generally unhappy experience at a previous care home, my wife and I have been very impressed by Alban Manor. Management is efficient and caring as are the carers and the place is always spotlessly clean.
Reply from Ramneek Grewal, Director at Alban Manor Nursing Home

Thank you Malcolm. It really has been such a pleasure getting to know you and Joyce.
Thank you also for leading our dominoes on a Sunday!

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Review from S L (Daughter of Resident) published on 25 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly and helpful. We moved mum here from another home and she has settled in really well. The residents are very sociable and enjoy doing various activities; arts, trips, quiz.
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Review from R B (Husband of Resident) published on 25 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having visited 12 care homes in the St Albans area during November 2020. The choice of Alban Nursing Home was unanimous. We are certain that we made the right choice and have no regrets.
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Review from Lyn B (Daughter of Resident) published on 23 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Finding a care home for a loved one is something I hoped I would never have to do, but sadly Dad is just too poorly for us to look after at home.
From the moment we stepped into Alban Manor we felt at home. The building is so bright and cheerful as are the staff.
I was particularly impressed with
the interaction between all staff from the top down, they really do work as a team, listening to suggestions and working together.
My dad has only been there a week, but already has a rapport with the staff, he tells us that everyone is so lovely, nothing is ever too much trouble. The activity schedule complete with a film night is amazing. No-one is forced to do anything, just gently encouraged. The live music on Saturday was lovely, everyone tapping their feet to the songs.
A huge thank you from me for making this very difficult time, so much easier.
Reply from Ramneek Grewal, Director at Alban Manor Nursing Home

Thank you for your feedback, Lyn. We are so pleased how quickly your Father has become part of our community at Alban Manor.

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Review from Kate W (Daughter of Resident) published on 29 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The wide smiles you get every time you walk through the door at Alban Manor speak volumes. Mum moved in there in October 2019 after a series of falls at home and we are very pleased with how she is being looked after. She has improved enormously since moving in. The staff are cheeky (in a good way!)
funny and personable. There are plenty of activities (yoga, singing, games and crafts) and trips out (shopping, restaurant lunches, museums, etc.). But there is no enforced Butlins-style fun: residents are encouraged to go on trips, but not forced if they'd prefer to stay put - which I think is important so the choice is theirs. It is pricey but feels more like a hotel than a nursing home. The atmosphere is relaxed but caring. I have been in homes where the residents are simply stuck in front of the TV all day. Here, you feel they are encouraged to keep on enjoying life.
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Review from Bob C (Son of Resident) published on 6 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Alban Manor is focused on providing outstanding care. The staff are warm and friendly. They are open to receiving feedback and want to do the right thing for their residents. My mother is very happy at home and feels part of a community. Dementia is a difficult illness, and they have the expertise to
deal with it.
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Review from Cathy L (Daughter of Resident) published on 6 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved our Mum from another local care home due to a number of reasons, primarily lack of attention with regard to her health and well-being. Having lost faith in that particular care home, we decided to move our Mum to Alban Manor, where we were greeted from the start with warmth, kindness and compassion.
Mum is now in a safe, clean place where she is being cared for by staff who are well-trained, kind, friendly and helpful. The rooms are bright, airy and clean, in fact, the whole home is spotless. There are daily activities and regular trips out. The management are very involved and keep a close eye on the day to day running of the care home. Nothing is too much trouble. There is always a warm welcome from all members of staff and management whenever we visit. As a family, we would highly recommend Alban Manor.
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Review from Sharon A (Daughter-in-law of Resident) published on 30 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
On arrival, a bright and happy greeting from the staff. The home itself is decorated in bright, light colours, unlike others that always beige and dull. All the staff were lovely, and nothing was ever too much trouble.
My Mother-in-law was very happy there for her short stay and enjoyed taking part
in the daily activities in the communal lounge (that was not too big, therefore had a cosy appeal to it). She also used to enjoy her daily chats with the other residents.
Overall, I would highly recommend this nursing home
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Review from Mark G (Husband of Resident) published on 30 December 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff are all very kind, thoughtful and helpful. They have had to deal with some very difficult situations and were simply fantastic when dealing with my father-in-law.
They have continued to provide support and advice with the utmost professionalism.
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Review from Geoffrey S (Husband of Resident) published on 26 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After the worst three months in our lives, we came to the nursing home, straight away it felt like we were going home. The atmosphere was so happy all the staff seeing you would always smile and say hello. I actually looked forward to coming to see her, even though she could not get out of bed she was
always dressed and washed. Well done to everyone.
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Review from R H (Friend of Resident) published on 19 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have two friends staying here and the love and care shown has been brilliant. The staff are always trying to make us more and more comfortable. They really care about those staying here. I would truly recommend this place for anyone looking for true comfort and care.
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Review from D T (Son of Resident) published on 17 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are professional and caring, keeping us informed of any medication changes. I'm always made to feel welcome.
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Review from A B (Daughter of Resident) published on 11 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Albon Manor has exceeded my expectations in the way they have supported my mother's care. They have delivered person-centered, high-quality care. They are very professional, approachable and attentive. Every request is met. They create a friendly, calm, caring environment. I would highly recommend them.
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Current Review Score: 9.8 (9.821)

Overview of Review Score

The Review Score of 9.8 (9.821) out of 10 for Alban Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 41 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.821 for Alban Manor Nursing Home is calculated as follows: ( (402 Excellents x 5) + (72 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 481 Ratings = 4.821
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Alban Manor Nursing Home is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 41 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 May 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (4)

Delia

Delia Abaza

Job Title: Matron Joined: 2019

I am delighted to introduce myself as Matron of Alban Manor Nursing Home. I am a qualified nurse with over 25 years of experience. I live locally and love walking to work each day. I am so proud of the team that we have at Alban Manor. I hope you will come to visit to see what makes it such a lovely place to live and work.

Ionela

Ionela Buhalniceanu

Job Title: Deputy Manager Joined: 2019

Ionela joined us in 2019 as a Carer and for the last six years has developed her skills, always listening to residents, their families and colleagues to address their concerns and needs. In her spare time, she likes to cook and bring sweet treats for colleagues to enjoy. Ionela is a happy person and loves to make everyone smile.

Breda

Breda Neal

Job Title: Quality Manager Joined: 2021

Breda has worked in the Health and Social Care industry for 37 years, initially training as a nurse back in the 80s.
"My passion is ensuring that residents receive the whole holistic experience whilst living at Alban Manor. I am a bit of a joker and love having a laugh with residents and staff.
I have a few hobbies, including attending soul festivals, my cats and being patron to a charity for my local community."

Nicola

Nicola Chittenden

Job Title: Administrator Joined: 2020

Nicola joined Alban Manor in 2020 as our receptionist, and since having her 2nd child, she has returned as our administrator.
Nicola loves helping others, whether it be residents, staff or children. She worked as a primary school teaching assistant, a driving instructor and owned her own bridesmaids shop. In her spare time, she loves watching football and spending time with her two little girls.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alban Manor Nursing Home to verify any information. View our terms and conditions. Alban Manor Nursing Home has an Enhanced Service - more info.