Alban Manor Nursing Home

My mother came to stay at Alban Manor for respite care during some home renovations. She was so well looked after and really enjoyed her stay. The surroundings were luxurious, the food was excellent and most importantly the staff were extremely kind and caring. My mother still talks about them now. She really enjoyed the activities programme including the bingo and yoga. It truly was a home away from home. Thank you, the matron and your team for making us all feel so welcome.

You get a clear idea of the efficiency of management at the family owned and run Alban Manor nursing home in St Albans from its reaction to the COVID-19 crisis. A full week before the government implemented its lockdown measures in March, management saw how much trouble was looming and put its own lockdown measures in place. This, among other things, involved banning all visitors and other non-essential people. At the same time, knowing how much this might distress some residents, management bought a number of tablet computers so that relatives and friends could at least see and talk to residents via Facetime. When the government eased some of the lockdown restrictions early in June, relatives were told this was not in line with scientific advice and the ban of visits was maintained. Consequently, at the time of writing there has been no case of COVID-19 in Alban Manor, where carers are encouraged to treat residents as if they are close and dear relatives.

Until that happens, thank you all at Alban Manor for a years devotion and care. It is much appreciated.

Me mother enjoys a cuddle with Roxy the dog

He is very settled and enjoying it especially, the food and the activities. It's good to know for me that the care he receives is second to none. It's sad that we can't visit but with Facebook I can see him and he seems very happy. Thank you for caring for him.

My mother moved into Alban Manor in June 2019, she has advanced dementia and has received the most wonderful care. Their professional and caring attitude meant the staff quickly identified her needs, likes, dislikes and her personality, so they are able to deliver a very tailored level of care which meant Mum settled in very quickly. As her needs have changed over the last year, the staff have always immediately adapted and keep you informed at all times. Mum is always relaxed and content when I visit, nothing is too much trouble and my father, who is not a resident, has very much been made to feel part of the Alban Manor family. At this time, when we are not able to visit Mum, I am so very grateful for the peace of mind that she is in the best possible hands. To me that is priceless.

My Mother spent 6 months at Alban Manor and from the time we viewed the Nursing Home, which had recently been completely refurbished to a very high standard, we found all the staff very friendly, compassionate and attentive. My mother's last 6 months were spent in an environment that was very comfortable, nothing was ever a problem and the facilities brilliant. She was always a fan of good food and had excellent culinary skills and apart from wanting cheese on toast, which I am sure could have been provided, she was never heard to make the slightest comment about the food other than it was great. Fabulous little garden too for residents and guests to sit in weather permitting. I can say when my time comes I would be chuffed to be a resident at Alban Manor.

Utmost gratitude and respect to you all.

My Mother has been a resident of the nursing home for a number of months and I have been very impressed. The care my Mother has received is of the highest standard with an amazing group of staff who all go out of their way to help and care for the residents. The home is bright and airy and very well maintained. The home is located in a quiet area of St Albans with a lovely well-maintained garden for residents to use. The rooms are of a good size and well decorated with airy lounges and dining areas. I am so thankful that we found Alban Manor where my Mother is well cared for in safe, comfortable surroundings with an exceptional team of people looking after her.

We looked at 2 other homes in St Albans and Alban Manor was by far the best. I would highly recommend it.

Mum moved into the home last Autumn. Throughout her stay, the care has been excellent and Mum has been very well looked after. The staff are very welcoming to visitors and nothing is a problem. All questions are answered and I feel confident that she is in a safe and caring environment. If there are any changes to her condition, we are notified immediately. During the COVID-19 crises we have been unable to visit, but get regular updates on Mum and regular newsletters. Receiving photos is a delight. A huge thanks to all the staff for their care of my Mum.

We are extremely happy with the high standard of care given to our mum. As well as being very caring, kind and professional, the staff always go the extra mile in understanding and accommodating the needs and wishes of their residents. Alban Manor is a happy and delightful home for our mum. Thank you to all the team.

These are very difficult times, but we are relieved and grateful that our relative is in such good hands.

You were there for me too, you chatted to me and were so kind to me every day.

After a stay in hospital, we booked my dad into Alban Manor for a few weeks respite and convalescing. From the initial contact through to his admission and ongoing support we have all been truly delighted with the care, kindness, and level of service/support shown by every single member of staff. We extended his stay due to the Covid-19 outbreak and more recently my mother also moved into Alban Manor. She has also received a first-rate service and support from all the amazing team at Alban Manor. Thank You all.

Thanks to absolutely everyone concerned for the kind welcome and constant friendliness that we find every time we visit and for keeping my mother happy and content at 100 years and 8 months old!

On my first visit to the Manor, I was immediately impressed by the countless shrubs to both sides of the avenue that led to the nursing home and what a fine building the Manor is. The architects and interior designers have produced a splendid building that could be regarded as the best in the country. My wife spent the last few weeks of her life in the Manor and I was delighted with the way she was cared for. So I thank the managing director and staff for looking after her and in particular the nurses who supported me in my moment of fragility.

After a generally unhappy experience at a previous care home, my wife and I have been very impressed by Alban Manor. Management is efficient and caring as are the carers and the place is always spotlessly clean.

The staff are very friendly and helpful. We moved mum here from another home and she has settled in really well. The residents are very sociable and enjoy doing various activities; arts, trips, quiz.

Having visited 12 care homes in the St Albans area during November 2020. The choice of Alban Nursing Home was unanimous. We are certain that we made the right choice and have no regrets.