Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 80 Service Users
Dementia Care Types
- Mild Dementia
I was amazed at how the atmosphere felt. It had a great feeling of warmth and love.T P(Daughter of Resident/Service User)
I have watched the way she has been looked after with admiration by all the care home staff.Gavin C(Son-in-law of Resident/Service User)
Everyone gives her the time and understanding which makes her feel safe, comfortable and happyKevin C(Son of Resident/Service User)
I was amazed at how the atmosphere felt. It had a great feeling of warmth and love.T P(Daughter of Resident/Service User)
I have watched the way she has been looked after with admiration by all the care home staff.Gavin C(Son-in-law of Resident/Service User)
Everyone gives her the time and understanding which makes her feel safe, comfortable and happyKevin C(Son of Resident/Service User)
This beautifully well designed care home in Eastbourne provides first-class residential care in a warm, homely and friendly environment.
A team of qualified and dedicated staff focus on the individual needs of residents and are committed to providing professional and respectful care at the heart of everything Mortain Place does, both in the residential, elderly and Memory lane communities.
An experienced and highly qualified team provides quality support on the home's Memory...
This beautifully well designed care home in Eastbourne provides first-class residential care in a warm, homely and friendly environment.
A team of qualified and dedicated staff focus on the individual needs of residents and are committed to providing professional and respectful care at the heart of everything Mortain Place does, both in the residential, elderly and Memory lane communities.
An experienced and highly qualified team provides quality support on the home's Memory Lane community, ensuring individuals who are living with dementia are well-supported at all times.
Working within the philosophy of person-centred care, the care team supports each person in making their own decisions regarding daily life and range of activities.
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Care Provided by Barchester Mortain Place Care Home
Dementia Care Types
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Barchester Mortain Place Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Mortain Place Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Onsite Tours of Barchester Mortain Place Care HomeUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 8:00 AM to 8:00 PM)Onsite tours of the home are now available. Please contact the home directly to book this in.
Remote Tours of Barchester Mortain Place Care HomeUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 8:00 AM to 8:00 PM)Remote tours of the home are now available. Please contact the home directly to book this in.
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Catherine Brewster (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2019
- Last Refurbishment: 2019
- Number of floors: 2
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Parking
- Ample Parking Available
Barchester Mortain Place Care Home Reviews (121)
9.9
Barchester Mortain Place Care Home has a Review Score of 9.9 (9.928) out of 10, based on 36 reviews in the last 2 years.
Over all time Barchester Mortain Place Care Home has 121 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Barchester Mortain Place Care Home
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Review from Noel T (Friend of Resident) published on 16 December 2019 Submitted via Postal Review Card•
Overall Experience
When I visited Mortain Place on the first open day I was impressed by the sense of space and light, the decor and the staff. Since my friend has taken up residence I have had no cause to review those first impressions except that I have found the staff to be exceptional beyond the call of duty and...
When I visited Mortain Place on the first open day I was impressed by the sense of space and light, the decor and the staff. Since my friend has taken up residence I have had no cause to review those first impressions except that I have found the staff to be exceptional beyond the call of duty and care. Today I had lunch in the dining room. The food, its presentation and the care and courtesy of those serving were exceptional and could teach many a restaurant a lesson.
↩Reply from Karen Howell, General Manager at Barchester Mortain Place Care Home
Thank you so much for your positive reviews, the staff here at Mortian Place will be pleased to know that the outstanding quality of care they deliver is exceptional, we are all very proud of Mortain Place and will continue to deliver high standards of care and service.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 April 2023Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (35) & Events (3)
News
- 09 Oct 2026
It is fantastic to be shortlisted again with the local Eastbourne Chamber business awards. We are over the moon.
- 03 Sep 2026
Sometimes we have so much fun at Mortain Place, we have to slow down and enjoy a well deserved drink. That's what our residents did whilst out and about in...
- 03 Sep 2026
Afternoon Outing to Garden Centre ?? We enjoyed a lovely afternoon outing to Hilliers Garden Centre. We had a browse around the clothes, took a leisurely walk and admired all...
Upcoming Events
- 09 Oct 2026Organiser: Barchester Mortain Place Care Home
- 09 Oct 2026Organiser: Barchester Mortain Place Care Home
- 09 Oct 2026Organiser: Barchester Mortain Place Care Home
Awards / Recognitions (82)
- 15 Oct 2026Recipient: Barchester Healthcare Ltd
- 01 Jul 2026Recipient: Barchester Mortain Place Care Home
- 01 Jul 2026Recipient: Barchester Mortain Place Care Home
Accreditations
There are no accreditations posted yet for Barchester Mortain Place Care Home.
Meet the Team (19)
Catherine BrewsterJob Title General ManagerJoined 2022
Hi, my name is Catherine Brewster, and I am the General Manager here at Mortain Place.
I have worked in adult social care for over 28 years and...
Hi, my name is Catherine Brewster, and I am the General Manager here at Mortain Place.
I have worked in adult social care for over 28 years and bring a great knowledge of how a great home is managed.
I specialise in dementia care, and I am a Trained nurse from Brighton University. I am working hard to deliver a great experience for our residents and their families. I like to greet all new visitors to our home, and if you wish to visit, my door is always open. My team and I look forward to meeting you soon.
Harriet TomsJob Title Deputy Manager/Dementia & Falls ChampionJoined 2020
Hi, I’m Harriet, the Deputy Manager here at Mortain Place care home. I have worked in the care industry for 16 years now and strive each day to...
Hi, I’m Harriet, the Deputy Manager here at Mortain Place care home. I have worked in the care industry for 16 years now and strive each day to enrich our residents’ lives. I joined Mortain Place care home in 2022 and am very proud to be part of the Barchester family. I have a strong passion for dementia care and life enrichment.
I look forward to meeting you at Mortain Place, where each day we make memories. In my homelife i enjoy Horse riding, tapestry, dog walking, arts and crafts, baking and ghost hunting. I recently had a fantastic time ghost hunting at The Mermaid Inn, Rye, which was incredible.
Rob HobbsJob Title Home Services Advisor/Speak Up ChampionJoined 2025
Hi, I am Rob, and I am the Home Services Advisor at Mortain Place. I have over 7 years of experience in the Care Sector, and I am well placed to show...
Hi, I am Rob, and I am the Home Services Advisor at Mortain Place. I have over 7 years of experience in the Care Sector, and I am well placed to show you around our lovely home and answer any questions you may have. I have a passion for caring for our wonderful residents and ensuring they always have an engaging, joyful time in our home. Before working in care, I spent 27 years in the Automotive sector, at a senior level, honing my customer experience skills by delivering exceptional service.
Away from work, I have a soft spot for classic cars from the 60’s, Clothes from the 70’s and music from the 80’s. Spending quality time with my wife and walking our two Labradors, Harry & Hugo, in the country is my preferred pastime. My wife and I love travelling and enjoy touring Italy as often as we can. I also have a soft spot for Medieval Armour, and much to my wife's annoyance, I have a full scale 15th Century Knight Templar, Suit of Armour standing guard in my dining room at home!
Saffron MannJob Title Administrator ManagerJoined 2024
Hi, I’m Saffron, and I am the Administration Manager at Mortain Place.
I have many years of experience working within the care industry. I have...
Hi, I’m Saffron, and I am the Administration Manager at Mortain Place.
I have many years of experience working within the care industry. I have completed my Level 3 Adult Lead Care, and I am eager to carry on my learning within Barchester. I love being organised and helping others, which really drew me to this role. I have a passion for delivering excellent customer service. I look forward to meeting new residents and their families and helping them with their journey.
I have a Miniature Dachshund called Winston. He keeps me very busy outside of work, and I love taking him for nice walks in the country with my partner, Adam. I also enjoy a Thai Massage, which I find very relaxing, often combined with reflexology. I like to participate in DIY projects at home and enjoy socialising with friends and family.
Mia OlinJob Title Head ChefJoined 2020
Hi, I am Mia - I am the Head Chef here at Mortain Place. I have recently joined the company, and am looking forward to getting to know the residents and their likes.
I enjoy baking, and my favourite cake is a ginger cake!
Jon FilleryJob Title 2nd Chef
Hi, I am Jon, and I am a 2nd Chef. I enjoy cooking and take great pleasure in delivering high-quality dishes for our residents to enjoy. It is always...
Hi, I am Jon, and I am a 2nd Chef. I enjoy cooking and take great pleasure in delivering high-quality dishes for our residents to enjoy. It is always a joy to meet new residents and spend time with them at meal times. I also enjoy playing Golf, I am a Newcastle United football fan and enjoy amusing myself with the classic Subbuteo football game, complete with stadium.
Ingrida Job Title Head Housekeeper/Health & Safety ChampionJoined 2019
Hi, my name is Ingrida, and I am the Head Housekeeper here at Mortain Place. I am new to the care industry and love working at Mortain Place, getting...
Hi, my name is Ingrida, and I am the Head Housekeeper here at Mortain Place. I am new to the care industry and love working at Mortain Place, getting to know the residents and ensuring the quality and standards are excellent. I am also proud to be the home Infection Control champion.
Kim BarberJob Title Care Community ManagerJoined 2021
I really love the atmosphere here at Mortain Place care home. I enjoy helping the residents and making their day better.
I am also a Speak-Up...
I really love the atmosphere here at Mortain Place care home. I enjoy helping the residents and making their day better.
I am also a Speak-Up champion and Dementia champion.
In my spare time, I like to walk along the beach and spend time with my family.
Jacquie HayhoeJob Title Care Community ManagerJoined 2021
Hi, my name is Jacquie. I love getting to know the residents and being part of the passionate and caring team. I am the Palliative Care champion for the home and the Dementia champion.
Faye De La CruzJob Title Care AssistantJoined 2019
Hi, I am Faye, a care assistant here at Mortain Place. I really enjoy positive interaction with our residents and listening to their stories.
Tasnim TrisaJob Title Care AssistantJoined 2022
Hi, I am Trisa, I have worked at Mortain Place for a couple of years now. I enjoy working throughout the home but mainly upstairs on memory lane.
Aharon TurnerJob Title HostessJoined 2022
I enjoy meeting our residents every day and welcoming new admissions to our home.
In my spare time, I enjoy keeping fit and doing Yoga.
Kelly VallenteJob Title HostessJoined 2019
I have worked at Mortain Place care home for a while now I really enjoy making sure the residents are happy. I have lots of experience working at a hospital as a Hostess and know how important the interaction is.
Darota MiskiewitzJob Title HousekeepingJoined 2020
I really enjoy working at Mortain Place and keeping the home spotless, I get to meet and chat to all the residents which is a joy for me.
Nicci HornerJob Title HairdresserJoined 2021
Hi my name is Nicci, I am the hairdresser at Mortain Place. I have been a hairdresser for many years and enjoy what I do. Since coronavirus...
Hi my name is Nicci, I am the hairdresser at Mortain Place. I have been a hairdresser for many years and enjoy what I do. Since coronavirus restrictions have eased, I have been able to come into Mortain Place and give all the residents a new lease of life!
Hollie HollisJob Title Care Assistant/Dignity ChampionJoined 2024
Hello, I have worked in care for many years, and I have recently moved to Eastbourne. I transferred from another Barchester home.
I enjoy keeping fit and spending quality time with my family and my dog.
Vasile MarianJob Title HousekeeperJoined 2022
Hello, my name is Vasile, and I am a very happy, positive member of the team of housekeepers at Mortain. I take great care as I work around our...
Hello, my name is Vasile, and I am a very happy, positive member of the team of housekeepers at Mortain. I take great care as I work around our wonderful home. I especially enjoy interacting with residents and hearing their stories as I hop from room to room.
In my spare time, I enjoy socialising in coffee shops and spending time with my friends. When I can, I enjoy playing and watching football, and I also enjoy a game of Billiards.
Tara HeaphyJob Title Housekeeper/Speak Up ChampionJoined 2020
I really enjoy keeping Mortain Place in tip-top condition. It's a real joy to speak to our residents every day. I dedicate my life to looking after others.
Rebecca DysonJob Title Activities CoordinatorJoined 2023
Hi, I'm Rebecca (known by everyone as Bex), and I am the activities lead here at Mortain Place.
Delighted to have been declared a Divisional Winner,...
Hi, I'm Rebecca (known by everyone as Bex), and I am the activities lead here at Mortain Place.
Delighted to have been declared a Divisional Winner, Activities Coordinator of the Year, South East Division, Barchester Healthcare Awards, July 2026. Now a finalist in the Nationals, a very proud moment for me.
I have worked in similar roles in the past, and thoroughly enjoy spreading joy and positivity throughout the home. My favourite activities with the residents are exercises with music, word games, and really getting to know them. I enjoy thinking outside the box and coming up with new ideas to enrich resident wellbeing, making this chapter of their lives fabulous.
I thrive on being friendly, approachable, bubbly and busy. In my spare time, I enjoy being active. A few facts about me: My favourite colours are Green and Purple; I love fruit and host a radio show on Radio DGH (District General Hospital) Eastbourne.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Mortain Place Care Home to verify any information. View our terms and conditions. Barchester Mortain Place Care Home has an Enhanced Service -what an Enhanced Service includes.