Avon Valley Care Home - Avery Healthcare

Thank You.

Thank you for looking after our precious mum, you give us peace of mind every day.

Since dad went into Avon Valley I had complete confidence in him being happy and contented. Not only is the home itself of the highest quality but the staff are amazing and go far beyond what is expected of them to care for the residents and provide a happy environment. I cannot speak highly enough of them. This has shown even more with their dedication during corona lockdown. They kept the resident's spirits up with constant activities. They all deserve medals and are all amazing.

All in all, we cannot speak too highly of the Home - it has been a great weight off my Mother's mind to know Dad is happy and well cared for.

The staff at Avon Valley Care Home have been wonderful during this pandemic. I first visited the home in December and immediately felt that this was somewhere my relative would be well cared for. Everyone was so friendly and helpful and the care my Mum has received has been outstanding in every way. I particularly like the fact that there is a wide range of activities for the residents to take part in if they wish, so many wonderful ideas and it does really feel as though this is a proper home, not just a facility for old people. The food is delicious with a wide variety, and families are welcome to eat with their relative if they wish. The bedrooms are modern and beautifully furnished and everywhere is so clean – I enjoyed being able to sit in the reception area and have a cup of tea with my Mum. I have been very impressed with Avon Valley Care Home, they have provided wonderful care for my Mum as she becomes more frail and I would be very happy to recommend it to anyone.

I have found my experience in this home to be excellent, on all levels, my husband settled n very well because the staff and carers were so helpful and friendly which gave me great peace of mind as I was unable to care for him myself due to health.

Mum has now been resident for 6 months. The general running day to day is excellent. The staff are very professional and empathetic to mum's needs. She has had to go into hospital and staff helped to and from hospital. I would be proud to recommend anyone's aged relative, here. Well done Avon Valley.

Dad went into Avon Valley on the first of October, originally for respite so he, my brother and myself could see how he got on because of his struggles after Mum passed away in 2017 but has lived there ever since. Dad is 97 and the care he receives is second to none. All the staff and carers are always there to look after him and everyone is so friendly and helpful and keep us informed of everything. He is not the best mixer but is now mixing with people more. The staff are always there to give him a consoling cuddle when he needs one and can't do enough for him. You always get a friendly welcome when you get there to sign in. There is a lovely piano lounge where you can go for a coffee plus other rooms and also a nice garden which as yet Dad has not been out to because of the time of year. There are also activities going on morning and afternoon plus trips out. I would highly recommend anyone thinking of looking for expert care for a relative to have a look at Avon Valley. Thank you to all at Avon Valley.

I was very apprehensive about my first experience of residential care. I need not have worried about it, what a friendly place. I was introduced to others, so I would not feel alone. The staff sat with me, and I was able to make friends quickly. Nothing was too much trouble for the staff. No one said "no". Good care, nice food, lovely surroundings and I didn't want to leave. My stay gave me the boost to get over hospital care and return to my home. Thank you to everyone.

Thank you to each and every one of you for making her last days the happiest.

The meals provided are tasty, well presented and varied and in the 3 months Mum has been here she has gained 9lbs of much-needed weight.

My mother in law has been very happy here since the day she arrived. The staff, all of the staff, have made her feel very comfortable and really brought her out of herself, encouraging her to mix with other residents and join in activities, no mean feat! She is full of praise for Avon Valley and this has taken a real weight off my wife's shoulders. I cannot praise Avon Valley enough as they also make us and all her family and friends very welcome when they visit.

My mum has Alzheimers and has been here 2 months. This is a beautiful home with caring, attentive staff, from management to housekeeping, we have had a warm welcome. The food is fresh and beautifully presented. The wellbeing staff are encouraging and all the residents join in with a variety of daily activities. While visiting, which is encouraged and can be any time, we are offered refreshments and can enjoy these with my mum in a variety of sitting areas both inside and out as the balconies have lovely views and the garden is lovely. The staff and residents have welcomed my mum into what is her new extended family, the time was right and everyone deserves a home like this.

We struggled for a long time to find a suitable care home that could take both Mum (dementia) and Dad (Parkinson's). Avon Valley opened in May 19 and we enquired about places, initially for Dad and eventually for Mum, that they might be together and cared for. The home is new, hence all the excellent gradings, built and run to a very high standard. The setup from environment, to staff, to food, facilities and activities, all looks to be excellent.