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Avon Valley Care Home - Avery Healthcare

Tenniscourt Road, Kingswood, Bristol, South Gloucestershire BS15 4JW
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Avon Valley Care Home - Avery Healthcare, Bristol
Avon Valley Care Home - Avery Healthcare, Bristol
Avon Valley Care Home - Avery Healthcare, Bristol

Avon Valley opened in May 2019 and a warm welcome awaits for residents from across Bristol and South Gloucestershire areas. The home is situated in Kingswood, just off the A420 and close to the A4174 roundabout. Avon Valley offers a high standard of residential, dementia and respite care.

The home happily accommodates couples and companions who wish to remain together as they continue their care journey and make new memories side...  

Care Provided by Avon Valley Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400From £1,600
Residential Dementia CareFrom £1,450From £1,650

Contact Avon Valley Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Rachael Bridgeman (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2019
  • Number of floors: 3

Room Information

  • Single Rooms (78)
  • Single Rooms with ensuite Wet Room (78)

Parking

  • Free on site parking at Avon Valley.

Avon Valley Care Home - Avery Healthcare Reviews (148)

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9.7

Avon Valley Care Home - Avery Healthcare has a Review Score of 9.7 (9.682) out of 10, based on 25 reviews in the last 2 years. Over all time Avon Valley Care Home - Avery Healthcare has 148 reviews.

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Showing 148 reviews matching selected criteria
Review from Rachel H (Daughter of Resident) published on 13 July 2026 Submitted via Postal Card
Overall Experience

After many turbulent and stressful months, we moved mum into Avon Valley and have already seen a huge improvement in mum's overall health and mood. The staff are unwaveringly kind, caring, thoughtful and professional, not just to mum but to us as a family. We are so happy that we are receiving this level of 5-star care. A member of the team said to me, we treat every day like a holiday and I think that sums up life at Avon Valley. Thank you all!!

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thank you so much, I will pass these lovely words on to the staff. I agree, it definitely is our own little holiday village here. We appreciate you taking the time to review us!

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Review from S C (Daughter of Resident) published on 1 July 2026 Submitted via Website
Overall Experience

Words just cannot express how happy me and my sisters are that our parents are here. The staff are amazing, the activities are amazing, the food is amazing, everything is amazing!!. Over the last few years we felt like we had lost mum completely to her dementia. She was so unhappy. Since she moved here 8 months ago, its like we have her back again. Because she smiles and laughs again. We look forward to our visits to see her as its just a wonderful place to be. Dad is happy catching up on sleep that he couldn't do the last few years. Thank you to everyone at AV

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Wow, what a wonderful review! This is so lovely to read. Avon Valley strive to give !00% in everything we do and we are so happy with the recognition we receive. Both have settled in so well, it's lovely to see. Thanks again for taking the time to review us.

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Review from Richard B (Son of Resident) published on 16 June 2026 Submitted via Postal Card
Overall Experience

Mum is very happy at Avon Valley. She always says the staff are kind to her. Mum likes the way she can choose to join in activities or just be left alone and enjoys it when she gets asked to "help". Walks when weather permits are a favourite. Cannot fault the food. She always says she is happy and content

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thanks so much for such a great review, there are never any complaints from lovely E, we are so happy she is content. We love having her part of the Avon Valley family.

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Review from Janet B (Daughter-in-law of Resident) published on 11 June 2026 Submitted via Postal Card
Overall Experience

We are very happy with the care my mother-in-law receives. Nothing is too much trouble. The staff are lovely. Thank you.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thank you so much for a great review, we really enjoy having E here with us, she is so full of talent and our resident artist! We are glad you are happy with the service we provide and appreciate you taking the time to leave us a review.

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Review from Helen C (Daughter of Resident) published on 3 February 2026 Submitted via Postal Card
Overall Experience

My mother was in Avon Valley for 41/2 years and was cared for with dignity + compassion to the very end. The team supported me + my family with end of life care ensuring a dignified end of life. We cannot thank enough the caring team, housekeeping team, chefs + front of house staff. All are kind, compassionate + make Avon Valley a 'home' for residents.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for such a lovely review! We are so grateful and please do pop in from time to time, we will have a hot chocolate waiting for you. We miss you! Thanks for choosing Avon Valley.

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Review from Tina R (Daughter of Resident) published on 16 October 2025 Submitted via Website
Overall Experience
My mum Mo resided at Avon Valley for the last couple of years and we visited multiple times each week. During that time, she has been extremely well looked after. The staff are exceptionally professional, friendly, kind and caring and overall provide a first class service.

I have always found the home clean, tidy and well-run. There is an overriding caring attitude to everything they do. My Mother wouldn't want to of been anywhere else. Thank you.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thanks for such a lovely review, we loved having our 'dancing queen' here. She is very much missed as well as you as a family.We appreciate you taking the time to leave us a review. Thank you for choosing Avon Valley.

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Review from Andrew O (Son of Resident) published on 10 September 2025 Submitted via Postal Card
Overall Experience

The care, compassion and standard of love and attention my late mother received was exemplary. From the moment my mother became a resident, she was made to feel at home, and the staff did everything possible to make her stay as enjoyable and fun. Everything about this home is excellent, and my family cannot thank them enough for what they did.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thank you so much for leaving us such a lovely review. Mum was a huge part of us and gave us so many wonderful memories! Thank you for choosing Avon Valley as her home.

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Review from Kim W (Daughter of Resident) published on 26 August 2025 Submitted via Website
Overall Experience
My dad was moved to Avon Valley in the middle of July on discharge from hospital after a history of falling.

Avon Valley had been recommended to me and I can honestly say it has been the best decision for both dad & myself after months of uncertainty of finding a good & safe place for him to stay.

All the staff, from the carer's to the management team, the receptionists and everyone working there are absolutely amazing. They are all so caring and patient with the residents and the whole place has a truly welcoming atmosphere.

From the moment you walk into the reception area you can feel that this place is a place where the residents are happy to be! My dad's room is really lovely with an ensuite bathroom & views out to the front gardens with a small patio area.

He is at last comfortable and being cared for in the manner that anyone having to go into a care home should receive and I would 100% recommend Avon Valley Care Home as a choice for a loved one to be placed.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thank you so much for leaving such a great review, welcome to the Avon Valley family, we are positive Dad will be happy here.

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Review from C C (Daughter of Resident) published on 2 July 2025 Submitted via Postal Card
Overall Experience
Mum has been a resident for 6 months and I am very happy with the care she receives. The staff are so lovely, friendly and very caring. I feel that Mum is safe and well looked after.
The wellbeing member of staff is excellent and provides a great variety of activities and entertainment for the residents.
The home is clean and well maintained and any issues are resolved quickly.

Mum is generally happy there and I believe this is the best place for her.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

We love having Mum here, she really has settled and made lots of friends. We are glad you are happy with the service we provide and appreciate you taking the time to leave such a lovely review.

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Review from J B (Sister-in-law of Resident) published on 20 March 2025 Submitted via Postal Card
Overall Experience

I am so happy and satisfied with the excellent care received by my sister-in-law in this care home. They are so caring, thoughtful and make everyone feel special. My sister-in-law asked me why didn't she go there sooner.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

This is so lovely, thanks so much for taking the time to leave us a review. is very settled and happy. it's as though she has been with us forever!

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Review from Sarah L (Daughter of Resident) published on 19 December 2024 Submitted via Postal Card
Overall Experience

Cannot fault the care home at all. Staff always polite, friendly, always willing to help if needed. Lovely atmosphere in the care home and with management always polite and helpful. My mum is really happy here. Always something going on with activities which is really good. Even when my mum was ill the staff were really good, nice to know my mum is in good hands and don't need to worry.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for the lovely review, we really appreciate it. We are so glad that Mum has settled in well with lots of friends. We love having her here and are glad that you are happy with the service we provide.

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Review from R H (Daughter-in-law of Resident) published on 28 October 2024 Submitted via Postal Card
Overall Experience

Lovely staff and facilities. Lots of activities are ongoing. Sometimes basic care could be improved eg old flowers left in the room, personal care/skin care. Think this is due to staffing numbers.

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Review from J H (Brother of Resident) published on 1 October 2024 Submitted via Postal Card
Overall Experience

The care home and the staff are excellent and my sister who is a resident is very happy and relaxed living in the home.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for the lovely review, we love you visiting! Remember, there is always a tea maid job waiting for you!

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Review from A H (Daughter-in-law of Resident) published on 30 September 2024 Submitted via Postal Card
Overall Experience
The home is overall good - clean rooms, friendly staff.
More variety of activities would be beneficial to residents.

Better communication between staff and family members needs to be addressed.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Many thanks for your review, I will pass this on to the staff to make sure better communication is given. We are glad Mum-in-law has settled in.

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Review from A G (Niece of Resident) published on 30 September 2024 Submitted via Postal Card
Overall Experience

Very comfortable and the staff are helpful especially if having had a fall.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for the lovely review, we appreciate it.

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Review from J B (Nephew of Resident) published on 30 September 2024 Submitted via Postal Card
Overall Experience
We moved my aunt into Avon Valley in February this year following her starting to struggle on her own. We had carers caring in twice a day but she had lost her sparkle. She took to the place immediately thanks to the brilliant staff and fantastic care given at Avon Valley. The staff, fellow residents, and families we've met have all been lovely.

We can see how happy my aunt is again, her sparkle has definitely returned.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

To see her 'sparkle' really brightens our day! Thank you for choosing Avon Valley. We really appreciate your feedback.

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Review from N B (Niece of Resident) published on 30 September 2024 Submitted via Postal Card
Overall Experience

Our aunt moved here in February 2024 and from the initial visit when we looked around it just felt like the right place for her. She continually reassures us 7 months in that she's happy and couldn't ask for a better place to be. The staff are simply amazing, demonstrating a high standard of care and professionalism at all times. They are friendly and welcoming and make us extremely confident the right choice was made for our aunt!

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for the lovely review. She has settled in so well, it's like she's been here forever!

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Review from R P (Granddaughter of Resident) published on 30 September 2024 Submitted via Postal Card
Overall Experience

There isn't a bad word I can say about Avon Valley, my grandmother is so happy and content here. She has received such fantastic care. All the staff are so lovely and kind. We as a family absolutely love the time and planning that goes into the enrichment activities done with residents. Grandma especially loved dancing and singing along to the olds.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Wow! Reviews like this make it all worthwhile. Thank you for taking the time to leave such a lovely review, it really means a lot to us.

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Review from L B (Niece of Resident) published on 30 September 2024 Submitted via Postal Card
Overall Experience

Vintage cars - Well organised event, the staff are super helpful and enjoyed by my aunt, good interactive chats by organisers explaining all about the cars. These types of events are always enjoyable and get the residents out of their rooms for a change.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

A great event! Thank you for the lovely feedback. We appreciate it.

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Review from T W (Daughter of Resident) published on 27 September 2024 Submitted via Postal Card
Overall Experience

Wonderful staff. Always clean and smelling nice. Mum is and has always been happy. Lovely rooms - ensuite.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for taking the time to leave a review, we do appreciate it.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 July 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

Upcoming Events

There are no upcoming events for Avon Valley Care Home - Avery Healthcare.

Awards / Recognitions (12)

Accreditations

There are no accreditations posted yet for Avon Valley Care Home - Avery Healthcare.

Meet the Team (1)

Alyson Day
Alyson DayJob Title:Home ManagerJoined: 2019

Hello, my name is Alyson, and I am delighted to be the Home Manager here at Avon Valley.

Joining and commissioning Avon Valley Care Home in 2019 was a dream come true. I have successful developed my staff into good ways of practice and built a team that are proud and respectful of what they do. My passion for this home comes not only from my 40 years’ experience within the healthcare sector but also from my own personal life. I’ve had a very personal experience of a loved one needing dementia care, and I understand the emotional turmoil and difficulty in letting go or trusting someone else to care for that person.

Prior to becoming a Home Manager, my previous roles within the sector have been Residential Service Officer, Care Assistant, Nurse Auxiliary and Deputy Manager. I have also developed my skills by achieving qualifications such as NVQ Level 2, 3 and 4, and also ILM.

Within this time, I have shared many treasurable moments with the residents I have had the pleasure to meet along the way. Seeing my residents smile each day brings the motivation to perform my role at the highest level.

I would best describe myself as someone who is friendly and approachable. If you would ever need assistance with anything, I will always be on hand to help. In my spare time, I love spending time with my family, gardening and I can’t wait to be able to travel once restrictions are eased.

Avery Healthcare, owners of Avon Valley, strives to be the best in care, providing high-quality services whilst offering its best support to its staff member. Our home is truly unique as we offer luxurious facilities such as our beautifully landscaped gardens and cinema room. Not to forget about the stunning views of Lansdown.

I look forward to welcoming you into our loving care community.

Frequently Asked Questions about Avon Valley Care Home - Avery Healthcare

What types of Care is Avon Valley Care Home - Avery Healthcare registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Avon Valley Care Home - Avery Healthcare have?

There are 78 Single Rooms.

What are the Facilities & Services at Avon Valley Care Home - Avery Healthcare?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Avon Valley Care Home - Avery Healthcare to the centre of Bristol?

4.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Avon Valley Care Home - Avery Healthcare to verify any information. View our terms and conditions. Avon Valley Care Home - Avery Healthcare has an Enhanced Service -more info.