Search...

Avon Valley Care Home - Avery Healthcare

Tenniscourt Road, Kingswood, Bristol, South Gloucestershire BS15 4JW
Avery Healthcare Group Logo
Jobs
Avon Valley Care Home - Avery Healthcare logo
Avon Valley Care Home - Avery Healthcare, Bristol
Avon Valley Care Home - Avery Healthcare, Bristol
Avon Valley Care Home - Avery Healthcare, Bristol

Avon Valley opened in May 2019 and a warm welcome awaits for residents from across Bristol and South Gloucestershire areas. The home is situated in Kingswood, just off the A420 and close to the A4174 roundabout. Avon Valley offers a high standard of residential, dementia and respite care.

The home happily accommodates couples and companions who wish to remain together as they continue their care journey and make new memories side...  

Care Provided by Avon Valley Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400From £1,600
Residential Dementia CareFrom £1,450From £1,650

Contact Avon Valley Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Rachael Bridgeman (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2019
  • Number of floors: 3

Room Information

  • Single Rooms (78)
  • Single Rooms with ensuite Wet Room (78)

Parking

  • Free on site parking at Avon Valley.

Avon Valley Care Home - Avery Healthcare Reviews (148)

Submit a Review
9.7

Avon Valley Care Home - Avery Healthcare has a Review Score of 9.7 (9.682) out of 10, based on 25 reviews in the last 2 years. Over all time Avon Valley Care Home - Avery Healthcare has 148 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Avon Valley Care Home - Avery Healthcare
Loading...
Showing 148 reviews matching selected criteria
Review from Shirley A (Daughter of Resident) published on 30 October 2023 Submitted via Postal Card
Overall Experience

I cannot thank Avon Valley enough for the care they showed to my mother over the last couple of months. All the staff went above and beyond in their care and compassion towards her in the short time she was with them.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thank you so much for taking the time to leave us a review; we hope all is well with you. It was a pleasure to have her with us, even if it was for a short time.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K L (Daughter of Resident) published on 25 October 2023 Submitted via Postal Card
Overall Experience
Cannot speak highly enough about the care my Mum has received at Avon Valley Care Home - Avery Healthcare.
The staff are all so supportive of the residents and their family members.

Mum is very happy, so are we.

Reply from Alyson Valley, Manager at Avon Valley Care Home - Avery Healthcare

Thank you so much for taking the time to leave such a nice comment, we really do appreciate it

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan E (Daughter of Resident) published on 23 October 2023 Submitted via Postal Card
Overall Experience

Very caring staff, always happy to assist. Could be more outings but always find something to do.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for taking the time to leave us a review, it is very much appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Glenn B (Son of Resident) published on 20 October 2023 Submitted via Postal Card
Overall Experience
All the staff are outstanding.
The furniture and fittings and decoration of the home is outstanding.
I would fully recommend the home to anyone looking for a place for their loved ones.

I am so pleased that my mum is a resident in the home. I know she is being looked after.

Reply from Alyson Valley, Manager at Avon Valley Care Home - Avery Healthcare

Thank you for a lovely review, we really appreciate it.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael P (Son of Resident) published on 20 October 2023 Submitted via Postal Card
Overall Experience
The reception staff are always welcoming and helpful and all the management team.

The carers all seem friendly and helpful and have the resident's interests at heart.

Reply from Alyson Valley, Manager at Avon Valley Care Home - Avery Healthcare

Thank you very much for the review, we will aim to gain 5 stars for your next review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alison R (Granddaughter of Resident) published on 20 October 2023 Submitted via Postal Card
Overall Experience
Friendly staff, clean and tidy.
Great space, indoors and outdoors.
Lovely lounges and a blend of social/quiet space.
Nana's room is generally clean - occasionally looked like it could do with a hoover.

She is well looked after and in the best health she has been in years. she is very happy here.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for taking the time to leave us a review, we really appreciate it.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Neil I (Son of Resident) published on 20 October 2023 Submitted via Postal Card
Overall Experience

Very happy with everything since my father's been in the care home. All the staff are very helpful. The home is clean and tidy - rooms are spacious and clean.

Reply from Alyson Valley, Manager at Avon Valley Care Home - Avery Healthcare
Thank you for taking the time to leave a review.

We really do appreciate it.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K H (Son of Resident) published on 18 October 2023 Submitted via Website
Overall Experience

My mum has been living at Avon Valley for two years now, and I think it is a super place with kind staff, excellent facilities and generally a very well-run care facility. It's a reassuring place where families can know that the residents are well taken care of emotionally and physically.

Reply from Alyson Valley, Manager at Avon Valley Care Home - Avery Healthcare

Thank you so much for taking the time to leave a really nice review. We do appreciate it.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jodie F (Granddaughter of Resident) published on 20 September 2023 Submitted via Postal Card
Overall Experience
My grandmother was placed with Avon Valley Care Home for a short respite break following a stay in hospital.

The staff have been fantastic and caring towards my grandmother but also very supportive of us, as a family.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for taking the time to leave us such a lovely review, we do appreciate it. We will continue to offer any support that's needed.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul S (Partner of Resident) published on 25 August 2023 Submitted via Postal Card
Overall Experience
This care home was chosen because the atmosphere was terrific. They were a lot of happy faces amongst the residents and also, particularly the staff. All of the staff seemed to willingly want to help.

Noticeably the staff seemed to want to interact with residents and visitors. The openness of the staff and the facilities was noticeable having seen some other homes, some of which were appalling. This is not the case here. Overall very happy.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for being so kind and leaving such a great review. The atmosphere at Avon Valley is mentioned a lot, and we are pleased that so many visitors feel this. Thanks again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D B (Husband of Resident) published on 25 August 2023 Submitted via Postal Card
Overall Experience
Overall experience very good as regards facility and services provided. My wife had trouble coming to terms with an alien environment and could not settle. Not the fault of the care home or staff. Open doors policy on memory floor did lead to items of clothing being lost/mislaid but cannot see how this can be solved or stopped. This cannot be construed in any circumstances as theft.

All in all, Avon Valley is a very good establishment.

Reply from Alyson Valley, Manager at Avon Valley Care Home - Avery Healthcare
Thank you for taking the time to leave a review. We do have keys for all doors, should a resident wish to lock their door. This would still be safe for residents as we have a master key should we wish to gain entry.

Please come back to us if you are still missing any items; hopefully, we will see you again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M E (Daughter of Resident) published on 24 August 2023 Submitted via Postal Card
Overall Experience

My mother is nearly a resident and has been made to feel very welcome. Mum has been a little confused but the care staff have been patient at all times. Whenever I have visited the reception staff already know who I am and greet me and are able to tell me where Mum is. I have had occasion to request information on her personal care and drugs given and within a reasonable time, the relevant carer made themselves known and allowed discussion of the problem.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for taking the time to leave us a review. We appreciate it.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M C (Friend of Resident) published on 23 August 2023 Submitted via Postal Card
Overall Experience

This appears to be an exceptional care home. You get a feeling that the staff do an excellent job. They are caring, kind, and extremely attentive. The service is excellent the decor of the home is lovely. It's like home from home. It appears that all the resident's needs are catered for.

Reply from Alyson Valley, Manager at Avon Valley Care Home - Avery Healthcare
What a fantastic review, thank you so much for taking the time to leave such lovely feedback.

The staff do put in so much work for the residents, it is lovely to see the feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from W G (Friend of Resident) published on 16 August 2023 Submitted via Postal Card
Overall Experience

All staff are extremely professional, friendly and very helpful. Facilities are excellent.

Reply from Alyson Valley, Manager at Avon Valley Care Home - Avery Healthcare

Thank you for taking the time to leave us a nice review, most appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael F (Son of Resident) published on 11 August 2023 Submitted via Postal Card
Overall Experience

My wife and I came over from the US to visit my mother, who recently came to Avon Valley Care Home for respite. The staff are very friendly, helpful, caring and efficient. The social activities and ambience make the place a very welcoming environment. The coffee machine and cakes in the front lounge were our favourite family gathering spaces. We had fish and chips one evening with more family and our Mum. Lovely set up and room to enjoy our meal together. Many thanks!

Reply from Alyson Valley, Manager at Avon Valley Care Home - Avery Healthcare
Thank you for taking the time to leave such a nice review.
It was lovely having you visit and share the games you showed us all.

Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from N L (Respite Resident) published on 10 July 2023 Submitted via Postal Card
Overall Experience

I lost my dear wife after 60 years. I recently underwent a knee operation at the hospital. At the time I was advised to seek respite in a care home to aid recovery. After visiting various homes locally, the reason I selected Avon Valley Care Home was the welcome I received from the first interview until I left the home eleven days later. All the staff were very helpful and I was treated with respect during my stay. I would recommend Avon Valley Care Home to anyone seeking respite. Thank you!

Reply from Alyson Valley, Manager at Avon Valley Care Home - Avery Healthcare

Thank you so much for taking the time to leave a review. It was lovely to see you at our anniversary celebrations and so glad that we could help in your recovery.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S H (Resident / Service User) published on 4 July 2023 Submitted via Postal Card
Overall Experience

An excellent and incredibly well-run care home. The staff are most helpful and show great dignity to the elderly, nothing too much trouble. Good meals and activities, all this in a most beautiful modern building. I can't fault it in any way.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thanks so much for the lovely review. It was a pleasure having you stay with us. Feel free to pop in and say hello should you ever be passing.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J W (Resident / Service User) published on 29 June 2023 Submitted via Postal Card
Overall Experience

I came here on 12/11/19. As I came through the door, it was just like a five-star hotel. I said to my daughter this is for me. I had the choice of three rooms and took the side one on the ground floor with the little patio. The carers are lovely and nothing is too much trouble. Like granddaughters.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Many thanks for the lovely review, it's a pleasure having you here at Avon Valley.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J T (Friend of Resident) published on 28 June 2023 Submitted via Postal Card
Overall Experience

The staff are always so friendly, caring and go above and beyond to make all the residents feel comfortable and at home, nothing is too much trouble.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for taking the time to leave a lovely review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P M (Daughter-in-law of Resident) published on 20 June 2023 Submitted via Postal Card
Overall Experience

I was lucky enough to attend the 4th year anniversary of the home held at Avon Valley on the 24th of May. What a day! The staff dressed themselves and the home in a circus/carnival theme. Residents and their families/friends were encouraged to join in and a contribution was requested for family/friends to have lunch which was delicious. The staff were so attentive to all, especially those who were on their own or who had more challenging needs. Nothing was too much trouble and although they were dressed up and the day had a party atmosphere, every single staff member acted in a totally professional manner, not for one minute forgetting that they were working. It was a truly magical day for me and my mother-in-law and we are both extremely grateful for all the hard work that went into making it a day not to forget.

Reply from Alyson Valley, Manager at Avon Valley Care Home - Avery Healthcare

That is just a fantastic review, thank you so much. We are so happy to hear that the day and everything we do is appreciated by our families, friends and residents. Our aim has always been to ensure the residents have the best we can offer.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 July 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

Upcoming Events

There are no upcoming events for Avon Valley Care Home - Avery Healthcare.

Awards / Recognitions (12)

Accreditations

There are no accreditations posted yet for Avon Valley Care Home - Avery Healthcare.

Meet the Team (1)

Alyson Day
Alyson DayJob Title:Home ManagerJoined: 2019

Hello, my name is Alyson, and I am delighted to be the Home Manager here at Avon Valley.

Joining and commissioning Avon Valley Care Home in 2019 was a dream come true. I have successful developed my staff into good ways of practice and built a team that are proud and respectful of what they do. My passion for this home comes not only from my 40 years’ experience within the healthcare sector but also from my own personal life. I’ve had a very personal experience of a loved one needing dementia care, and I understand the emotional turmoil and difficulty in letting go or trusting someone else to care for that person.

Prior to becoming a Home Manager, my previous roles within the sector have been Residential Service Officer, Care Assistant, Nurse Auxiliary and Deputy Manager. I have also developed my skills by achieving qualifications such as NVQ Level 2, 3 and 4, and also ILM.

Within this time, I have shared many treasurable moments with the residents I have had the pleasure to meet along the way. Seeing my residents smile each day brings the motivation to perform my role at the highest level.

I would best describe myself as someone who is friendly and approachable. If you would ever need assistance with anything, I will always be on hand to help. In my spare time, I love spending time with my family, gardening and I can’t wait to be able to travel once restrictions are eased.

Avery Healthcare, owners of Avon Valley, strives to be the best in care, providing high-quality services whilst offering its best support to its staff member. Our home is truly unique as we offer luxurious facilities such as our beautifully landscaped gardens and cinema room. Not to forget about the stunning views of Lansdown.

I look forward to welcoming you into our loving care community.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Avon Valley Care Home - Avery Healthcare to verify any information. View our terms and conditions. Avon Valley Care Home - Avery Healthcare has an Enhanced Service -more info.