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Avon Valley Care Home - Avery Healthcare

Tenniscourt Road, Kingswood, Bristol, South Gloucestershire BS15 4JW
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Avon Valley Care Home - Avery Healthcare, Bristol
Avon Valley Care Home - Avery Healthcare, Bristol
Avon Valley Care Home - Avery Healthcare, Bristol

Avon Valley opened in May 2019 and a warm welcome awaits for residents from across Bristol and South Gloucestershire areas. The home is situated in Kingswood, just off the A420 and close to the A4174 roundabout. Avon Valley offers a high standard of residential, dementia and respite care.

The home happily accommodates couples and companions who wish to remain together as they continue their care journey and make new memories side...  

Care Provided by Avon Valley Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400From £1,600
Residential Dementia CareFrom £1,450From £1,650

Contact Avon Valley Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Rachael Bridgeman (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2019
  • Number of floors: 3

Room Information

  • Single Rooms (78)
  • Single Rooms with ensuite Wet Room (78)

Parking

  • Free on site parking at Avon Valley.

Avon Valley Care Home - Avery Healthcare Reviews (148)

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9.7

Avon Valley Care Home - Avery Healthcare has a Review Score of 9.7 (9.682) out of 10, based on 25 reviews in the last 2 years. Over all time Avon Valley Care Home - Avery Healthcare has 148 reviews.

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Showing 148 reviews matching selected criteria
Review from B K (Resident / Service User) published on 24 September 2024 Submitted via Postal Card
Overall Experience

I cannot complain about anything. Always on hand when I call the staff. As soon as I ask for something it is done. The staff are wonderful.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for the lovely response, we are glad you are happy here at Avon Valley.

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Review from R H (Friend of Resident) published on 23 September 2024 Submitted via Postal Card
Overall Experience

Friendly and caring staff.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for taking the time to leave a review, we do appreciate it.

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Review from A L (Daughter of Resident) published on 23 September 2024 Submitted via Postal Card
Overall Experience
I cannot fault the care and consideration of the staff. Absolutely nothing we require is a problem.

The facilities and activities are great, giving Mum plenty to do and join in with.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thanks so much for the fab review, we do appreciate you taking the time. Mum is a pleasure to have.

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Review from G L (Son-in-law of Resident) published on 23 September 2024 Submitted via Postal Card
Overall Experience

Reserved after my Mother stayed at the home. The staff are very attentive and attend to all her needs.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thank you so much, Mum is still highly talked about, and it's always great to hear our staff are doing their jobs well. We appreciate your review.

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Review from C P (Daughter of Resident) published on 19 September 2024 Submitted via Postal Card
Overall Experience

Lovely surroundings and room very clean. Food always good standard. Varied staff and carers are super kind and friendly - nothing is too much trouble and mum has had excellent care since she moved in. Lots of different activities on offer to appeal to everyone.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thank you so much for taking the time to leave such a fab review. We really appreciate it. We are glad Mum has settled in well.

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Review from Richard W (Stepson of Resident) published on 5 August 2024 Submitted via Postal Card
Overall Experience
The care home provides a safe and pleasant environment for our relation. He has been a resident for several years and there has been no problems or issues in that time.
Staff very accommodating, food is plentiful and varied.

Fully recommend this care home.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for taking the time to leave this fabulous review! We love having your relative here with us. #onefamily

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Review from Steve C (Son of Resident) published on 11 June 2024 Submitted via Website
Overall Experience

Mum has been at Avon Valley for nearly 3 months. She was lonely and sad living alone in her bungalow and has made great progress in getting back to a happy cheerful person who's made lots of friends in both residents and staff since her move to Avon Valley. The staff there are wonderful caring people who treat the residents with kindness and care. There are lots of activities and events happening all the time and visitors are welcome to join in. The home is clean, safe and very well maintained, it's a shame I can only give a maximum 5-star rating it deserves a lot more. Thank you Avon Valley for giving us our old mum back.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thank you so much for the wonderful review, we are so pleased with how Mum has settled! She is a pleasure to have here at Avon Valley.

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Review from F C (Son-in-law of Resident) published on 18 April 2024 Submitted via Postal Card
Overall Experience

Very clean place. Very good staff, all very professional.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thank for you the lovely review, we really appreciate it.

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Review from O M (Respite Resident) published on 18 April 2024 Submitted via Postal Card
Overall Experience

The room was nice, big and comfortable. The staff all were friendly. Avon Valley was clean and I felt safe. It was good value for money. Being there enabled my family to know that I would be safe and looked after. Thank you.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thank you so much for the lovely review, it was a pleasure having you stay with us. We hope to see you at our 5th Anniversary party!

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Review from K E (Granddaughter of Resident) published on 11 April 2024 Submitted via Website
Overall Experience

The most outstanding care home I have ever come across. Every single member of staff at Avon Valley is amazing. The care they give is unbelievable. Treating the residents like their own. The food is brilliant - so varied. The rooms and decor are just lovely. It’s like a hotel. I love this place so much, as does my Nan.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

What a lovely review! We always strive to be the best we can be so to receive a review like this means we are doing just that. Thank you so much.

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Review from L M (Granddaughter of Resident) published on 26 March 2024 Submitted via Website
Overall Experience
My Nan stayed here for 2 weeks and the staff is really good, anything you need is there for you.
The activities were brilliant and my Nan had her hair done, she looked like a new lady after!
A lovely modern place the rooms are lovely and big and you get plenty of tea, coffee, water, and cake throughout the day.
My Nan enjoyed herself I came to visit and enjoyed the staff and Nan's company.
A place to enjoy and chill and meet new people in different situations.

Very clean as well!

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thanks for the lovely review; we are so glad Nan enjoyed her time with us - it was a pleasure to have her stay with us at Avon Valley!

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Review from Sue R (Daughter of Resident) published on 15 March 2024 Submitted via Website
Overall Experience
I am always greeted with a smile whenever I visit.
All the staff are amazing - nothing is too much trouble. They all know my Mum (who likes a good chat) and give her encouragement to mobilise and be as independent as possible, but are happy to help or supervise when needed.
The activity ladies are always thinking of new and topically interesting things for all the residents to enjoy, along with the favourites of curling, quizzes and skittles.

This is a home which really cares about its residents and it is always a pleasure to visit.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thank you so much for taking the time to leave us such a wonderful review. We really do appreciate it and it's a pleasure to have Mum here with us.

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Review from Edna J (Respite Resident) published on 19 February 2024 Submitted via Postal Card
Overall Experience

I find a very caring staff, spotless in cleanliness and good activities. The food is varied and very good.

Reply from Alyson Valley, Manager at Avon Valley Care Home - Avery Healthcare

Thank you so much for your review. It was lovely having you stay and happy that we were able to meet your expectations.

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Review from K D (Daughter of Resident) published on 12 February 2024 Submitted via Postal Card
Overall Experience

Dad is very happy in the home.

Reply from Alyson Valley, Manager at Avon Valley Care Home - Avery Healthcare

Thank you for taking the time to leave a review, it is really good to have this feedback to our team.

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Review from G D (Son-in-law of Resident) published on 9 February 2024 Submitted via Postal Card
Overall Experience

This is a good care home and my father-in-law is happy here.

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Review from Sally B (Sister of Resident) published on 8 January 2024 Submitted via Postal Card
Overall Experience

Beautiful home and lovely staff. Bedrooms are large and spacious, with a lovely private bathroom. The food looks delicious, and they have plenty of food choices. Lovely outdoor space/garden.

Reply from Alyson Valley, Manager at Avon Valley Care Home - Avery Healthcare

Thank you for leaving a lovely review; we really do appreciate it

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Review from Mandy W (Niece of Resident) published on 2 January 2024 Submitted via Website
Overall Experience
My auntie was with you until earlier this year when she sadly passed away.
Every time I visited her, I was impressed with how kind the staff were and how well they treated her.
Even now she's gone, I follow the home on Facebook, and it's really lovely to see all the activities that are arranged for residents.
Thank you all for the love and care you provide every day.

You are truly amazing, and it's a really special place!

Reply from Alyson Valley, Manager at Avon Valley Care Home - Avery Healthcare

Thank you so much for taking the time to leave us such a nice review. We are so pleased that you still follow us on Facebook.

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No Rating
Review from Cara C (Daughter of Resident) published on 2 January 2024 Submitted via Website
Overall Experience

My mum has been living in Avon Valley now for 14 months. What do we love about it? The amazing staff, the residents, the chats, the coffee and cake, the beautiful hotel-like surroundings, the cleanliness, the fun, the laughter, the support to the families, the wonderful activities, the garden, just everything. Avon Valley really is a wonderful, caring community of people who go above and beyond. Thank you so much to each and every one of you for all you do to make Avon Valley a home.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Wow, what a lovely review! Thanks for your continued support always.

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Review from Beverley R (Daughter of Resident) published on 21 November 2023 Submitted via Website
Overall Experience

My mum has been in Avon Valley Care Home for nearly four months now and is finding it difficult to accept that she can't live independently anymore. The staff are incredibly patient with my mum, as she's always had a challenging personality which has steadily worsened as her dementia progresses. I think that it's a lovely home with lots of things to do and access to beautiful gardens when the weather permits, it's somewhere I would be happy to go myself if I can't look after myself anymore in the future. My review is for the time she has lived in Avon Valley rather than a specific month.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for taking the time to leave us a review, it is much appreciated.

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Review from N D (Son of Resident) published on 30 October 2023 Submitted via Website
Overall Experience

Dad has been at Avon Valley Care Home since November 2019. The home has always been kept clean and tidy and the staff have always been very accommodating. However, my only negative on what has been a mostly positive experience, is that I have asked various staff to keep an eye and prompt Dad about his general hygiene, on several occasions recently as he doesn’t appear to have been changing his clothes and keeps the same things on for weeks at a time. But, I haven’t noticed much change over the last month or so when visiting him.

Reply from Alyson Valley, Manager at Avon Valley Care Home - Avery Healthcare

Thank you for your review, I want to reassure you that this has been addressed with your father and as discussed with you yesterday, we now have an agreed set of actions to work with going forward.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 July 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

Upcoming Events

There are no upcoming events for Avon Valley Care Home - Avery Healthcare.

Awards / Recognitions (12)

Accreditations

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Meet the Team (1)

Alyson Day
Alyson DayJob Title:Home ManagerJoined: 2019

Hello, my name is Alyson, and I am delighted to be the Home Manager here at Avon Valley.

Joining and commissioning Avon Valley Care Home in 2019 was a dream come true. I have successful developed my staff into good ways of practice and built a team that are proud and respectful of what they do. My passion for this home comes not only from my 40 years’ experience within the healthcare sector but also from my own personal life. I’ve had a very personal experience of a loved one needing dementia care, and I understand the emotional turmoil and difficulty in letting go or trusting someone else to care for that person.

Prior to becoming a Home Manager, my previous roles within the sector have been Residential Service Officer, Care Assistant, Nurse Auxiliary and Deputy Manager. I have also developed my skills by achieving qualifications such as NVQ Level 2, 3 and 4, and also ILM.

Within this time, I have shared many treasurable moments with the residents I have had the pleasure to meet along the way. Seeing my residents smile each day brings the motivation to perform my role at the highest level.

I would best describe myself as someone who is friendly and approachable. If you would ever need assistance with anything, I will always be on hand to help. In my spare time, I love spending time with my family, gardening and I can’t wait to be able to travel once restrictions are eased.

Avery Healthcare, owners of Avon Valley, strives to be the best in care, providing high-quality services whilst offering its best support to its staff member. Our home is truly unique as we offer luxurious facilities such as our beautifully landscaped gardens and cinema room. Not to forget about the stunning views of Lansdown.

I look forward to welcoming you into our loving care community.

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