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Avon Valley Care Home - Avery Healthcare

Tenniscourt Road, Kingswood, Bristol, South Gloucestershire BS15 4JW
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Avon Valley Care Home - Avery Healthcare, Bristol
Avon Valley Care Home - Avery Healthcare, Bristol
Avon Valley Care Home - Avery Healthcare, Bristol

Avon Valley opened in May 2019 and a warm welcome awaits for residents from across Bristol and South Gloucestershire areas. The home is situated in Kingswood, just off the A420 and close to the A4174 roundabout. Avon Valley offers a high standard of residential, dementia and respite care.

The home happily accommodates couples and companions who wish to remain together as they continue their care journey and make new memories side...  

Care Provided by Avon Valley Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400From £1,600
Residential Dementia CareFrom £1,450From £1,650

Contact Avon Valley Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Rachael Bridgeman (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2019
  • Number of floors: 3

Room Information

  • Single Rooms (78)
  • Single Rooms with ensuite Wet Room (78)

Parking

  • Free on site parking at Avon Valley.

Avon Valley Care Home - Avery Healthcare Reviews (148)

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9.7

Avon Valley Care Home - Avery Healthcare has a Review Score of 9.7 (9.682) out of 10, based on 25 reviews in the last 2 years. Over all time Avon Valley Care Home - Avery Healthcare has 148 reviews.

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Showing 148 reviews matching selected criteria
Review from F R (Friend of Resident) published on 20 June 2023 Submitted via Postal Card
Overall Experience

Never cease to be amazed at the efforts staff make to encourage residents to partake in the many opportunities on offer. Care and support provided are excellent and a warm welcome is assured at reception. We are always advised of any concerns regarding our friends and know that they are safe and secure at Avon Valley. Excellent home and staff.

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Review from K J (Son of Resident) published on 20 June 2023 Submitted via Postal Card
Overall Experience

High standard of care received by my mother. Lovely clean environment. Very helpful staff and a good level of activities provided.

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Review from R E (Resident / Service User) published on 20 June 2023 Submitted via Postal Card
Overall Experience

My room is as comfortable as a hotel room and I have stayed in some all over the world. Thank you.

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Review from J P (Granddaughter of Resident) published on 19 June 2023 Submitted via Postal Card
Overall Experience

They take excellent care of my grandmother and always have amazing fun days organised.

Reply from Alyson Valley, Manager at Avon Valley Care Home - Avery Healthcare

Thank you for taking the time to leave a lovely review.

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Review from M O (Daughter-in-law of Resident) published on 19 June 2023 Submitted via Postal Card
Overall Experience

I can't express how wonderful the staff have been. they go above and beyond for everything they do. As a family, we can't thank them enough for all they do to make every occasion very special. They all deserve a medal. Thank you all very much.

Reply from Alyson Valley, Manager at Avon Valley Care Home - Avery Healthcare

Thank you, they all do deserve a medal, I am just so happy that they do a good job and the residents are so well cared for.

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Review from M I (Brother of Resident) published on 19 June 2023 Submitted via Postal Card
Overall Experience

My brother was in a bad state prior to coming to Avon Valley but since he has come here, thanks to all the staff and carers, he has changed completely. He is happy and no longer lonely and he is enjoying life again.

Reply from Alyson Valley, Manager at Avon Valley Care Home - Avery Healthcare

Thank you for taking the time to leave a review, we are so happy he has settled in and feels at home.

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Review from T E (Daughter of Resident) published on 19 June 2023 Submitted via Postal Card
Overall Experience

Everybody is very helpful and caring. The home always looks clean and the decoration is immaculate. They put a lot of hard work and effort into the events they put on. Everybody is so cheerful, happy and smiling. It's a lovely place to come and visit. It's a wonderful place to visit, my dad says I made a good choice in finding home this care home.

Reply from Alyson Valley, Manager at Avon Valley Care Home - Avery Healthcare

Thank you for leaving a lovely review, it is most appreciated.

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Review from F G (Daughter of Resident) published on 19 June 2023 Submitted via Postal Card
Overall Experience

Avon Valley is a great care home. The staff are all very welcoming and friendly. The care Mum receives is excellent. She is very well looked after. The staff call if there is a problem or if Mum is unwell. Mum loves it and has made some lovely friends. It is really nice to see Mum joining in with the activities. It was a really difficult decision to make putting Mum in a care home but Avon Valley made this so much easier as a family so thank you.

Reply from Alyson Valley, Manager at Avon Valley Care Home - Avery Healthcare

Thank you for taking the time to leave a lovely review.

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Review from F G (Partner of Resident) published on 19 June 2023 Submitted via Postal Card
Overall Experience

Very good staff, so caring and look after the residents very well and always putting on entertainment for them.

Reply from Alyson Valley, Manager at Avon Valley Care Home - Avery Healthcare

Thank you for the lovely review, we do love to entertain.

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Review from S D (Daughter of Resident) published on 19 June 2023 Submitted via Postal Card
Overall Experience

A lovely home from home. Despite having dementia, Mum has made new friends and enjoys her days at Avon Valley all thanks to the wonderful staff. Thank you.

Reply from Alyson Valley, Manager at Avon Valley Care Home - Avery Healthcare

Thank you for the lovely review, the staff are always happy to help you and our residents settle into the home.

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Review from J A (Grandson of Resident) published on 19 June 2023 Submitted via Postal Card
Overall Experience

The staff are very friendly and helpful, always making the visit pleasant for my family when visiting our grandad.

Reply from Alyson Valley, Manager at Avon Valley Care Home - Avery Healthcare

Thank you for taking the time to leave a lovely review.

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Review from T P (Relative of Resident) published on 19 June 2023 Submitted via Postal Card
Overall Experience

Our relative has been a resident now for a year. We visit often and have to say every member of staff are friendly and helpful. The home itself is always clean and tidy. There are always putting on activities for residents.

Reply from Alyson Valley, Manager at Avon Valley Care Home - Avery Healthcare

Thank you for the review, we love to welcome the families as much as our residents.

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Review from S S (Sister-in-law of Resident) published on 18 June 2023 Submitted via Postal Card
Overall Experience

Since coming to Avon Valley my brother-in-law is a changed person, for the better. The staff here, each and every one are always smiling and helpful in any way possible. As visitors, we are always made to feel welcome and included. Gone are the days of old care homes and believe me we saw some awful ones. Keep up the good work, this is a home-from-home where no one is lonely anymore. Thank you.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thanks so much for the lovely review, we love having your brother-in-law living with us as well as having you visit! He really has settled in well.

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Review from C T (Granddaughter of Resident) published on 18 June 2023 Submitted via Postal Card
Overall Experience

My nan moved into this home in December last year after my grandad passed away and the family were struggling to give Nan the best care. Avon Valley is such a lovely home, always so clean and kept on top of. The staff are amazing and always so friendly and welcoming. It's lovely knowing that Nan is being cared for so well and in such a loving environment. Knowing that I can always pop in and see her and see so many smiling faces. It's amazing getting to know the staff, residents and the families. thank you Avon Valley.

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Review from Ian H (Nephew of Resident) published on 2 June 2023 Submitted via Website
Overall Experience
My wife's uncle was resident at Avon Valley Care home for a fifteen month period, until his recent passing in May 2023. The care and attention he received from all members of the team was exemplary throughout his stay and we could not have asked for more!
The facilities at Avon Valley are modern and absolutely excellent. Although our uncle didn't partake in many activities, there was a very proactive and well constructed programme of things for the residents to do outside of their normal day to day activities. The care team, administration staff and domestic staff are all very caring and competent and everyone is very friendly and helpful.

What more could you ask for, just an excellent and well run care home. It's the best care home I've experienced! Thank You.

Reply from Alyson Valley, Manager at Avon Valley Care Home - Avery Healthcare
Thank you for taking the time to leave such a lovely review.

It is our pleasure to provide such a service to our wonderful residents and more so at a time they really need us.

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Review from Jeff H (Son of Resident) published on 3 May 2023 Submitted via Website
Overall Experience
My mum was here for just under two years until she passed away.
It's not an exaggeration when I say this care home is nothing short of amazing.
It is always kept immaculately clean, everything is modern but most of all the staff are super caring and have genuine enthusiasm.
It's important to note this care home very regularly has little events, games and activities for the residents, which is fantastic as it keeps them engaged. It's clear to me resident's well-being is a priority here and they always seem happy.
To me, this care home feels a bit like a luxury hotel.

All care homes are expensive but this is no more expensive than any other, however, the standard is much higher (I looked at six other possibilities when choosing). If you want a high standard of care for your loved one I couldn't recommend Avon Valley Care Home enough.

Reply from Alyson Day, Home Manager at Avon Valley Care Home - Avery Healthcare

Thank you for taking the time to leave a review for us, especially at this difficult time. Our main priority has always been the wellbeing of the residents and I am so glad that we could provide that care for your mum. Take care and you are always welcome to say 'hello' when passing. Best wishes, Alyson.

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Review from Jan C (Daughter of Resident) published on 4 April 2023 Submitted via Website
Overall Experience

My mum was here for the last 2 years of her life, it is a lovely little community, unfortunately we had Covid lockdown, the staff were fantastic, they went out of their way through very difficult times to make sure the residents and families were able to communicate with each other, the staff were kind and reassuring. Mum was happy there, although recently widowed, she enjoyed meeting up with her little group of friends for coffee and cake, cinema, Christmas lunch, lots of parties, I would recommend Avon Valley.

Reply from Alyson Day, Home Manager at Avon Valley Care Home - Avery Healthcare

Thank you for your lovely review of Avon Valley Care Home in Bristol. We do all miss your mum and your visits. Our doors are always open and you are very welcome to come in and see us at anytime. Best wishes, Alyson.

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Review from Terence M (Resident / Service User) published on 24 March 2023 Submitted via Postal Card
Overall Experience

I have found the facilities and staff to be first class and I would have no hesitation in recommending the establishment to anyone looking for such a place.

Reply from Rachel Aran, Marketing Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for taking the time to review Avon Valley Care Home in Bristol. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. Thank you for your kind words, your feedback is invaluable to us and our staff team. Best wishes.

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Review from D F (Friend of Resident) published on 23 January 2023 Submitted via Postal Card
Overall Experience

Very kind and always helpful, no task is too much trouble. Every person is treated the same.

Reply from Rachel Aran, Marketing Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for taking the time to review Avon Valley Care Home in Bristol and for your amazing five-star rating. We are delighted to hear how satisfied you are with our home and the service provided on a daily basis by our dedicated staff team. Best wishes, Rachel.

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Review from Beverley T (Daughter of Resident) published on 4 January 2023 Submitted via Postal Card
Overall Experience

Always so kind and caring, all lovely staff.

Reply from Ryan Farrelly, Marketing Assistant at Avon Valley Care Home - Avery Healthcare

Thank you for reviewing Avon Valley Care Home. We highly appreciate your positive feedback and will share it with the rest of the team. Best Wishes.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 July 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

Upcoming Events

There are no upcoming events for Avon Valley Care Home - Avery Healthcare.

Awards / Recognitions (12)

Accreditations

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Meet the Team (1)

Alyson Day
Alyson DayJob Title:Home ManagerJoined: 2019

Hello, my name is Alyson, and I am delighted to be the Home Manager here at Avon Valley.

Joining and commissioning Avon Valley Care Home in 2019 was a dream come true. I have successful developed my staff into good ways of practice and built a team that are proud and respectful of what they do. My passion for this home comes not only from my 40 years’ experience within the healthcare sector but also from my own personal life. I’ve had a very personal experience of a loved one needing dementia care, and I understand the emotional turmoil and difficulty in letting go or trusting someone else to care for that person.

Prior to becoming a Home Manager, my previous roles within the sector have been Residential Service Officer, Care Assistant, Nurse Auxiliary and Deputy Manager. I have also developed my skills by achieving qualifications such as NVQ Level 2, 3 and 4, and also ILM.

Within this time, I have shared many treasurable moments with the residents I have had the pleasure to meet along the way. Seeing my residents smile each day brings the motivation to perform my role at the highest level.

I would best describe myself as someone who is friendly and approachable. If you would ever need assistance with anything, I will always be on hand to help. In my spare time, I love spending time with my family, gardening and I can’t wait to be able to travel once restrictions are eased.

Avery Healthcare, owners of Avon Valley, strives to be the best in care, providing high-quality services whilst offering its best support to its staff member. Our home is truly unique as we offer luxurious facilities such as our beautifully landscaped gardens and cinema room. Not to forget about the stunning views of Lansdown.

I look forward to welcoming you into our loving care community.

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