Avon Valley Care Home - Avery Healthcare

My wife and I came over from the US to visit my mother, who recently came to Avon Valley Care Home for respite. The staff are very friendly, helpful, caring and efficient. The social activities and ambience make the place a very welcoming environment. The coffee machine and cakes in the front lounge were our favourite family gathering spaces. We had fish and chips one evening with more family and our Mum. Lovely set up and room to enjoy our meal together. Many thanks!

I lost my dear wife after 60 years. I recently underwent a knee operation at the hospital. At the time I was advised to seek respite in a care home to aid recovery. After visiting various homes locally, the reason I selected Avon Valley Care Home was the welcome I received from the first interview until I left the home eleven days later. All the staff were very helpful and I was treated with respect during my stay. I would recommend Avon Valley Care Home to anyone seeking respite. Thank you!

An excellent and incredibly well-run care home. The staff are most helpful and show great dignity to the elderly, nothing too much trouble. Good meals and activities, all this in a most beautiful modern building. I can't fault it in any way.

I came here on 12/11/19. As I came through the door, it was just like a five-star hotel. I said to my daughter this is for me. I had the choice of three rooms and took the side one on the ground floor with the little patio. The carers are lovely and nothing is too much trouble. Like granddaughters.

The staff are always so friendly, caring and go above and beyond to make all the residents feel comfortable and at home, nothing is too much trouble.

I was lucky enough to attend the 4th year anniversary of the home held at Avon Valley on the 24th of May. What a day! The staff dressed themselves and the home in a circus/carnival theme. Residents and their families/friends were encouraged to join in and a contribution was requested for family/friends to have lunch which was delicious. The staff were so attentive to all, especially those who were on their own or who had more challenging needs. Nothing was too much trouble and although they were dressed up and the day had a party atmosphere, every single staff member acted in a totally professional manner, not for one minute forgetting that they were working. It was a truly magical day for me and my mother-in-law and we are both extremely grateful for all the hard work that went into making it a day not to forget.

Never cease to be amazed at the efforts staff make to encourage residents to partake in the many opportunities on offer. Care and support provided are excellent and a warm welcome is assured at reception. We are always advised of any concerns regarding our friends and know that they are safe and secure at Avon Valley. Excellent home and staff.

High standard of care received by my mother. Lovely clean environment. Very helpful staff and a good level of activities provided.

My room is as comfortable as a hotel room and I have stayed in some all over the world. Thank you.

They take excellent care of my grandmother and always have amazing fun days organised.

I can't express how wonderful the staff have been. they go above and beyond for everything they do. As a family, we can't thank them enough for all they do to make every occasion very special. They all deserve a medal. Thank you all very much.

My brother was in a bad state prior to coming to Avon Valley but since he has come here, thanks to all the staff and carers, he has changed completely. He is happy and no longer lonely and he is enjoying life again.

Everybody is very helpful and caring. The home always looks clean and the decoration is immaculate. They put a lot of hard work and effort into the events they put on. Everybody is so cheerful, happy and smiling. It's a lovely place to come and visit. It's a wonderful place to visit, my dad says I made a good choice in finding home this care home.

Avon Valley is a great care home. The staff are all very welcoming and friendly. The care Mum receives is excellent. She is very well looked after. The staff call if there is a problem or if Mum is unwell. Mum loves it and has made some lovely friends. It is really nice to see Mum joining in with the activities. It was a really difficult decision to make putting Mum in a care home but Avon Valley made this so much easier as a family so thank you.

Very good staff, so caring and look after the residents very well and always putting on entertainment for them.

A lovely home from home. Despite having dementia, Mum has made new friends and enjoys her days at Avon Valley all thanks to the wonderful staff. Thank you.

The staff are very friendly and helpful, always making the visit pleasant for my family when visiting our grandad.

Our relative has been a resident now for a year. We visit often and have to say every member of staff are friendly and helpful. The home itself is always clean and tidy. There are always putting on activities for residents.

Since coming to Avon Valley my brother-in-law is a changed person, for the better. The staff here, each and every one are always smiling and helpful in any way possible. As visitors, we are always made to feel welcome and included. Gone are the days of old care homes and believe me we saw some awful ones. Keep up the good work, this is a home-from-home where no one is lonely anymore. Thank you.

My nan moved into this home in December last year after my grandad passed away and the family were struggling to give Nan the best care. Avon Valley is such a lovely home, always so clean and kept on top of. The staff are amazing and always so friendly and welcoming. It's lovely knowing that Nan is being cared for so well and in such a loving environment. Knowing that I can always pop in and see her and see so many smiling faces. It's amazing getting to know the staff, residents and the families. thank you Avon Valley.