






Avon Valley opened in May 2019 and a warm welcome awaits for residents from across Bristol and South Gloucestershire areas. The home is situated in Kingswood, just off the A420 and close to the A4174 roundabout. Avon Valley offers a high standard of residential, dementia and respite care.
The home happily accommodates couples and companions who wish to remain together as they continue their care journey and make new memories side...
Care Provided by Avon Valley Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 78 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Avon Valley Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Avon Valley Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Rachael Bridgeman (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2019
- Last Refurbishment: 2019
- Number of floors: 3
Room Information
- Single Rooms (78)
- Single Rooms with ensuite Wet Room (78)
Parking
- Free on site parking at Avon Valley.
Avon Valley Care Home - Avery Healthcare Reviews (148)
Avon Valley Care Home - Avery Healthcare has a Review Score of 9.7 (9.682) out of 10, based on 25 reviews in the last 2 years.
Over all time Avon Valley Care Home - Avery Healthcare has 148 reviews.
A very well organised care home. Staff are excellent, would recommend to all. Very well organised visits to see persons here. Well recommended.
Thank you for taking the time to review Avon Valley Care Home and for your kind words. The well-being of our residents is our top priority, especially during these unprecedented times, and we appreciate how important it is for residents to stay in contact with their loved ones. We look forward to...
All staff have been exceptional. My Dad moved into the home on New Year's Eve and sadly caught coronavirus two weeks later. The staff were fantastic with his care, keeping me informed and looking after him as if he was their own relative. My Dad is well now and always tells me he is being well looked after. His keyworker even went to the shops to buy him chocolate.
Thank you for taking the time to review Avon Valley Care Home and for your kind words. Our highly trained staff team go over and above the standards to ensure all our residents are made to feel at home/welcome in the loving community that we create. We are delighted to hear that your father is...
Always helpful, clean and bright. This is where I would like to come if ever I should need care. 5-star.
Thank you for taking the time to review Avon Valley Care Home and for your lovely feedback. We are so delighted to hear how satisfied you are with our home. Our housekeeping team take great pleasure in providing a clean, safe environment for all our residents to live in. Best wishes Rachel.
Very helpful for everything my dad needs or wants. They see to anything that Dad has to take, and when he needs help, someone is always there to help him with all his needs and more. Someone for him to always be able to talk to, which is what he loves.
Thank you for taking the time to review Avon Valley Care Home. Your feedback is truly invaluable to us, and our staff team are delighted to hear such kind words about the dedicated work they do, to ensure all our residents receive exceptional standards of care. Best wishes Rachel.
Everyone ready to help, everything first-class.
Thank you for taking the time to review Avon Valley Care Home. We are so delighted to hear how satisfied you are with our home and the exceptional level of care that our highly trained staff team provide to all our residents. Best wishes Rachel.
I have always found everybody very helpful when I have visited my friend.
Thank you for taking the time to review Avon Valley Care Home. Your feedback is truly invaluable to us and our staff team are delighted to hear such kind words about the dedicated work they do to ensure all the residents receive an exceptional standard of care. Best wishes Rachel.
This care home gives my mum and our family everything we need and more. Mum is happy, content and alive, and we have a life back. It's expensive when self-funding, but worth every penny. The staff are unbelievable and are now part of our "extended" family. Care homes should use Avon Valley as a role model and mentor. Everything is done with a smile and empathy. Truly very professional and friendly. Thank you 100%.
Thank you for taking the time to review Avon Valley Care Home and for your heartfelt feedback. Our highly trained staff team go over and above the standards to ensure all our residents are made to feel at home/welcome in the loving community that we create. We are delighted to hear that your mother...
Very happy with everything at this home and the way Dad is looked after.
Thank you for taking the time to review Avon Valley Care Home and for your kind words. Our highly trained staff team go above the standards to ensure all our residents are at home in the loving community that we create. It is a pleasure to have your father staying with us. Best wishes, Rachel.
The home is very nice and appears to be spotless. All the staff I have had dealings with are polite and very caring, making you feel welcome, and nothing seems to be too much trouble for them.
Thank you for taking the time to review Avon Valley Care Home. We are so delighted to hear how happy you are with our home and the exceptional level of care that our staff team delivers to all of our residents, to ensure they feel at home/welcome in the loving community that we create. Best wishes, Rachel.
I have been very impressed by the care shown to my father and recently deceased mother during the Covid pandemic, through what have been very difficult and challenging times.
Thank you for taking the time to review Avon Valley Care Home and for your lovely feedback. The well-being and safety of our residents is always our top priority, especially during these unprecedented times. It was a pleasure to have both your parents staying with us at Avon Valley and we are...
The staff are very friendly and efficient, always easy to talk to; nothing is too much trouble. A wide variety of activities and facilities in a relaxed atmosphere, with lovely surroundings. During this pandemic, the staff have been brilliant. With their dedication, they have managed to keep the home virus-free, keep relatives and friends informed, and have initiated the garden visits. Well done.
My mother was very happy at this care home. The staff looked after her well, she always said, they were "second to none" The staff were very friendly, but at the same time professional and caring. Mum wanted for nothing whilst she was there.
Over the last six months and previously, I have found every aspect of Avon Valley's care and service to be excellent. From caring for my friends every need to the standard of the food, everything is of the highest standard. The facilities are exceptional and the behaviour of every member of staff (we know) is above and beyond our expectations. All the staff are really helpful, polite and happy, and throughout the Covid-19 emergency, the information I received was timely and comprehensive. The additional activities they arranged during this period and the way they cared for my friend during the lockdown helped to maintain her morale and ensured she was always occupied and happy. The fact that Avon Valley remained free of the virus says everything about the quality of management, their organisation and staff training.
Avon Valley Care Home seems to have taken Covid 19 in its stride. All the staff have been excellent, very caring toward my mother-in-law and she is clearly happy and feels safe and cared for, which is so important as she has dementia. When we visit (which I was able to do this week) we can see the relationship of trust and affection that has been built between her and individual staff members. I have particularly valued being able to see pictures via social media and it’s clear that the staff have been really proactive with regards to creating suitable activities.
It is so reassuring to know our family member is treated with kindness and respect by well trained and caring staff. There is a true feeling of inclusion and being part of a "family", which is so important when those you love have to leave their own homes and transition into a care home environment.
I cannot thank the management and every staff member enough for the part they play in caring for my mother.
It is so reassuring knowing she is safe and cared for so well.
Thank You.
Therefore I would like to express our gratitude to all the staff at Avon Valley who have provided the facility to Skype, take phones to residents and provide a delivery service for us when dropping off clothes, food, etc.
Due to the marvellous work by the activity co-ordinators, care staff, cleaners, kitchen staff and keeping everybody entertained we are so glad to see on facebook the wonderful times they have had including VE Day, Flower day, sing a long and the odd party or two especially celebrating your 1st wonderful year, proving what a quality service you provide.
Your Team, the manager, is a credit to the Care Service and both you and your staff should be very proud of all your achievements not just over the last couple of months but also the last year.
Thank you for looking after our precious mum, you give us peace of mind every day.
Since dad went into Avon Valley I had complete confidence in him being happy and contented. Not only is the home itself of the highest quality but the staff are amazing and go far beyond what is expected of them to care for the residents and provide a happy environment. I cannot speak highly enough of them. This has shown even more with their dedication during corona lockdown. They kept the resident's spirits up with constant activities. They all deserve medals and are all amazing.
The Home is very clean, beautifully presented with great attention to detail.
All the administration and support for families is excellent and well structured.
It is great to see the commitment to the mental well being of the residents - as well as the physical health.
All in all, we cannot speak too highly of the Home - it has been a great weight off my Mother's mind to know Dad is happy and well cared for.
Thank you for such a lovely review. We are so pleased you chose us.
The staff at Avon Valley Care Home have been wonderful during this pandemic. I first visited the home in December and immediately felt that this was somewhere my relative would be well cared for. Everyone was so friendly and helpful and the care my Mum has received has been outstanding in every way. I particularly like the fact that there is a wide range of activities for the residents to take part in if they wish, so many wonderful ideas and it does really feel as though this is a proper home, not just a facility for old people. The food is delicious with a wide variety, and families are welcome to eat with their relative if they wish. The bedrooms are modern and beautifully furnished and everywhere is so clean – I enjoyed being able to sit in the reception area and have a cup of tea with my Mum. I have been very impressed with Avon Valley Care Home, they have provided wonderful care for my Mum as she becomes more frail and I would be very happy to recommend it to anyone.
Thank you for your review and the support you have given during this time.
I have found my experience in this home to be excellent, on all levels, my husband settled n very well because the staff and carers were so helpful and friendly which gave me great peace of mind as I was unable to care for him myself due to health.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 July 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Avon Valley Care Home - Avery Healthcare.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Avon Valley Care Home - Avery Healthcare.
Meet the Team (1)

Hello, my name is Alyson, and I am delighted to be the Home Manager here at Avon Valley.
Joining and commissioning Avon Valley Care Home in 2019 was a dream come true. I have successful developed my staff into good ways of practice and built a team that are proud and respectful of what they do. My passion for this home comes not only from my 40 years’ experience within the healthcare sector but also from my own personal life. I’ve had a very personal experience of a loved one needing dementia care, and I understand the emotional turmoil and difficulty in letting go or trusting someone else to care for that person.
Prior to becoming a Home Manager, my previous roles within the sector have been Residential Service Officer, Care Assistant, Nurse Auxiliary and Deputy Manager. I have also developed my skills by achieving qualifications such as NVQ Level 2, 3 and 4, and also ILM.
Within this time, I have shared many treasurable moments with the residents I have had the pleasure to meet along the way. Seeing my residents smile each day brings the motivation to perform my role at the highest level.
I would best describe myself as someone who is friendly and approachable. If you would ever need assistance with anything, I will always be on hand to help. In my spare time, I love spending time with my family, gardening and I can’t wait to be able to travel once restrictions are eased.
Avery Healthcare, owners of Avon Valley, strives to be the best in care, providing high-quality services whilst offering its best support to its staff member. Our home is truly unique as we offer luxurious facilities such as our beautifully landscaped gardens and cinema room. Not to forget about the stunning views of Lansdown.
I look forward to welcoming you into our loving care community.
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