Baycroft Flitwick Care Home

101 Ampthill Road, Flitwick, Bedford MK45 1GX
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9.6 62 Reviews
  • Baycroft Flitwick Care Home, Bedford
Baycroft Flitwick Care Home is located in Flitwick near Ampthill in Bedfordshire. The luxurious and modern home provides a spacious and comfortable setting for residents to enjoy.

The home's facilities make life comfortable and enjoyable, allowing people to live safely and as they choose; the home features tastefully decorated lounge and dining areas, a café, a hair salon and a cinema. The café provides a lively hub of the home where friends and relatives can meet and enjoy freshly baked cakes and a cup of tea or coffee.

The highly trained staff team is on hand twenty-four hours a day to provide care and support around the clock. The care home is equipped with state-of-the-art facilities to cater for a variety of care needs.
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Care Provided by Baycroft Flitwick Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1700
  • Self-Funded Residential Dementia Care: from £1700
  • RESPITE Self-Funded Residential Care: from £1750
  • RESPITE Self-Funded Residential Dementia Care: from £1750

Get in touch with us today to arrange a free personal care assessment. This will help us provide a weekly fee tailored to your individual needs. Please note that the prices shown are only a guide — contact our Care Home for an exact quote based on your requirements.

These prices are only a guideline, please contact Baycroft Flitwick Care Home to find out the exact price for your requirements.

Contact Baycroft Flitwick Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Baycroft Flitwick Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Cheryl Forshaw (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (75)
  • Single Rooms with Ensuite Wet Room (75)

Visiting

  • Visitors welcome at any time

Parking

  • Car parking is available onsite.

Baycroft Flitwick Care Home Reviews (62)

9.6

Baycroft Flitwick Care Home has a Review Score of 9.6 (9.592) out of 10, based on 26 reviews in the last 2 years.
Over all time Baycroft Flitwick Care Home has 62 reviews.

Overall Experience
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Reviewer Connection to Baycroft Flitwick Care Home
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Total of 62, showing 1-20
Review from Colin F (Stepson of Resident) published on 20 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stepmother is being very well looked after. The staff are kind and cheerful and the range of activities is great. She is treated with dignity and is always well dressed and clean.
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Review from Kathleen H (Wife of Resident) published on 18 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has resided in Baycroft for just over a year. I find the staff caring and approachable and are able to handle any "situations" with ease. The library is well stocked and there are numerous activities on the go as well as outings for the residents which appear to be well appreciated. The food
is quite varied and appears to suit most palates. Drinks (non alcoholic) are readily available. The Care Home is clean and warm as are the bedrooms. A delightful garden in which to sit in sunny weather, birds to feed and plants to grow in the greenhouse. All in all 100%
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Review from Peter T (Son of Resident) published on 18 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Baycroft is a wonderful place. The staff are really attentive and caring, and mum has made so many new friends here. She really feels that it's her home
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Review from Julie M (Daughter of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very pleased with how my mum has settled in. The staff have all been friendly & helpfull Baycroft is spotlessly clean & its nice to see the residents doing activities.
Reply from Holly Wilson, Interim Home Manager at Baycroft Flitwick Care HomeThank you for leaving us a lovely review. We are delighted that you have found our staff friendly and helpful.
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Review from Carol M (Daughter of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely staff very helpful nothing is too much for them, they treat the residents with dignity & kindness always with a smile. Mum is very happy here. She loves her bedroom & the activities are really good, Mum loves having her nails painted & her hair always looks lovely, Mum really enjoys the singalongs
with the amazing activity ladies!
Reply from Holly Wilson, Interim Home Manager at Baycroft Flitwick Care HomeThank you for taking the time to leave us a review, we are delighted to hear that your mum is so happy here with us here at Baycroft Flitwick.
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Review from G P (Partner of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
Night staff took long time to respond and he wet the bed several times which was very upsetting. Night staff were often unfriendly and impatient. Support we expected for night wasn't there. Lack of bars in shower area, perching stool in bathroom would be useful, chair provided was not suitable, Lack
of support for Parkinson's issues, mobility has deteriorated badly since his stay, Brien was deregistered from our GP by Baycroft which caused problem when back home plus pharmacy for repeat meds was changed and not returned to normal pharmacy. On the plus side, daytime staff were helpful and friendly. The building was always warm and clean. Reception staff during the weekdays were very approachable and helpful.
Reply from Holly Wilson, Home Manager at Baycroft Flitwick Care HomeThank you for your feedback. Brian was a pleasure to have with us, and we wish you both all the best.

Please be assured that all concerns raised are taken seriously and will be reviewed by management. Our team follows guidance from the Parkinson's nurse, and respite residents are registered with our GP and pharmacy to ensure timely medical support and medication.

We are committed to providing the best possible care and value all feedback as an opportunity to improve. Should you wish to speak with our Home Manager Holly Wilson further please contact her on 01525 307 665
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Review from A G (Son of Resident) published on 6 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is now in her fourth week of respite care at Baycroft, and will become a permanent resident, I have been very impressed by the level of care she has received to date, and with the friendly caring nature of all the staff. This has helped my mother settle in relatively quickly.
Talking to
the staff on my mother's floor, it is clear that they really do care. For them, this is more than something done to earn money and pay bills.
Whilst my mother was initially nervous to leave her room, she ventured into the shared dining room for Lunch when my wife visited on her third day, and has been joining the fireside she met there ever since. The conversation around the table may have been limited (as most there have varying degrees of dementia), but included lots of comments on how good the food is.
Reply from Cheryl Forshaw, Home Manager at Baycroft Flitwick Care HomeThank you for your lovely review of Baycroft Flitwick Care Home. We are delighted that your mother has decided to become a permanent member of our family here. I will pass your kind words on to the care team and the Chef.
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Review from I S (Relative of Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Would be good to have wooden floors in bedrooms and different flooring in shower. Reason is keeping it clean easier.
Bistro is good social area.
Garden and outdoor space is lovely.
Reply from Rebecca Wells, Interim Home Manager at Baycroft Flitwick Care HomeThank you for your review of Baycroft Flitwick Care Home. We're delighted to hear that you enjoy our bistro area and outdoor space. We value transparency and are committed to continuously improving our services based on feedback. If you would like to discuss your comments further, please feel free to contact our Deputy Manager directly on 01525 307 665.
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Review from R B (Resident) assisted by family/friend published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been a resident here for one year. I enjoy the entertainment and facilites very much. The staff are caring and respond to residents requests. I have made friends here. I enjoy being a resident here.
Reply from Rebecca Wells, Home Manager at Baycroft Flitwick Care HomeFrom all at Baycroft Flitwick - thank your for your review and we very much enjoy you being here as a resident.Thank you for taking the time to feedback, always appreciated.
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Review from A B (Friend of Resident) published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have seen Baycroft grow from a few residents to a full home. Along side new staff have come and established staff have stayed with residents too. They all smile, are friendly and caring. My friend moved in on mobility grounds and had never used a gym before, watched a film in a theatre with popcorn,
played bingo and enjoys fun things new to him at 88!!
Reply from Rebecca Wells, Home Manager at Baycroft Flitwick Care HomeThank you Angela for your lovely review.We always thank you for your continuous support and involvement. Thank you for being an important part of our community and extended family.
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Review from Michael S (Son of Resident) published on 24 June 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
I'm sorry to say I don't agree with your care home being a five star because the food is not good at all cold dinners Sunday dinner no gravy thay all complain in there about the food it's been like that for some time.
Reply from Rebecca Wells, Home Manager at Baycroft Flitwick Care HomeThank you for your feedback, this has been taken on board and actioned in line with all feedback gained from resident's meetings in which the food has been praised. We have recently employed a new Chef Manager and I'm sure we will continue to provide a high standard of food. The Home Manager has previously made themselves available for discussion but if you wished to speak with them again please contact them on 01525 307 665.
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Review from Peter R (Resident) published on 15 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All members of staff are so genuinely happy and helpful. I am really lucky to have been housed in this hotel come care home.
Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care HomeWe are happy that you have settled in so well here at Baycroft Flitwick and we are glad that you have decided to stay here with us.
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Review from Christine R (Friend of Resident) published on 13 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found this home, Baycroft Flitwick Care Home, a very caring and loving environment for all residents and visitors alike with plenty of activities to keep everyone involved and I thank you.
Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care HomeThank you for taking the time to leave us a review, we are happy that you and your friend enjoy the home and the activities.
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Review from Angela D (Wife of Resident) published on 8 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great service and really nice staff. Could not manage without this respite.
Thank you to the customer relationship manager, staff and manager.
Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care HomeThank you for taking the time to leave a review and we are happy that you and your husband are happy with the care received during his respite stays here.
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Review from Lynn L (Daughter of Resident) published on 3 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother (90) became a resident in August 2024, we had been impressed with the home on our viewing - modern, clean, beautiful furnishings and decor but we quickly appreciated the team all working so well to provide full care for a challenging group of residents. It's never easy to move and have to
say, we are very satisfied with the home, highly recommend!
Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care HomeThank you for taking time to leave a review. Mum has settled in so well to the home and it is a pleasure to have her living with us.
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Review from M F (Granddaughter of Resident) published on 16 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such a lovely clean and friendly environment. Love coming here to visit my Grandma. She is clearly being looked after well. She's always in good spirits here and the staff are always really positive, patient and helpful. The rooms are lovely, there is a cafe area, nice gardens and lots of activities:
choir, hair salon, karaoke etc.
Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care HomeThank you for taking the time to leave a review. We are happy that you enjoy coming here and make use of all we have on offer. Your grandma is a pleasure to have living with us. Now time to think of the next song for Karaoke.
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Review from J N (Respite Resident) published on 16 September 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Okay for 13 days/nights respite but not for longer.
Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care HomeThank you for taking the time to leave a review and I am happy that you was pleased with the staff and care that you received. Coming into care for a respite stay is always a bit daunting especially when you have come from living in your own home. I am sorry that the food and activities were not to your taste, if you had raised these issues whilst at the home the staff would have found you alternatives and accommodated you. We wish you all the best for the future.
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Review from Ralph B (Resident) published on 2 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
An excellent and well-presented care home. It is only spoilt by the quality of the food and poor presentation.
Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care HomeThank you for taking the time to leave us a review. it is a pleasure to have you living at the home and we welcome all feedback. we will look into the concerns raised. Kind regards, Corina.
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Review from N H (Son of Resident) published on 13 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the way Mum is looked after. The staff are very attentive to her needs.
Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care HomeThank you for taking the time to leave a review. I will pass your feedback on to the team. It is a pleasure to look after your mum here at Baycroft Flitwick.
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Review from Hayley D (Granddaughter of Resident) published on 24 July 2024 Submitted via Website • Report
Overall Experience 2.0 out of 5
The home is okay, and the staff are nice. They try their best, and the activities are good but like most care homes they don't like spending money. The one thing I cannot understand about this home is the quality of the food they feed the residents, my dogs are fed better. I've witnessed sausage rolls,
hot dogs and burgers that don't even look like meat. My Nan complains about the food regularly when we visit and I'm not surprised. They charge a lot of money and provide the lowest quality food I have ever seen. School dinners are Michelin star compared to here. Had a few issues with the cleanliness too but these have been addressed, apart from the strong smell of urine. They have also cut down on care since my Nan has been here, they no longer have a nursing team but the price is still the same or more! This is still a fairly new home so not in bad condition but it won't take long as they don't like spending money. If I could ask for anything it would be that they provide better quality food.
Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care HomeWe appreciate your feedback and take your concerns very seriously. Our primary objective is to ensure the safety, well-being, and comfort of our residents. We value transparency and strive to improve our services based on feedback. Regarding the deregistering of nursing care, we spoke with all the families and residents who were receiving nursing care to support them going forward. Since your grandmother does not receive nursing care, we did not feel it was necessary to have this conversation with your family. We follow guidelines to offer a balanced and nutritious diet tailored to each resident's needs and understand the importance of proper nutrition and hydration. Please contact our home directly should you wish to discuss this further.
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Current Review Score: 9.6 (9.592)

Overview of Review Score

The Review Score of 9.6 (9.592) out of 10 for Baycroft Flitwick Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.592 for Baycroft Flitwick Care Home is calculated as follows: ( (233 Excellents x 5) + (43 Goods x 4) + (24 Satisfactorys x 3) + (8 Poors x 2) + (3 Very Poors x 1) ) ÷ 311 Ratings = 4.592
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Baycroft Flitwick Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (4)

Corina

Corina Ashby

Job Title: Home Manager Joined: 2024

Corina is our Home Manager at Baycroft Flitwick Care Home. Corina is passionate about providing the very highest standards of care and support.

Danielle

Danielle Gladwin

Job Title: Business Support Executive Joined: 2020

Danielle Gladwin is the Business Support Executive at Baycroft Flitwick Care Home and Lakeview Lodge Care Home. After six years in theatre, she joined Country Court. Danielle is passionate about developing close working relationships with the staff, relatives, residents & the community. She finds her role rewarding, especially because of the kind & caring team she works with.

Bernie

Bernie Hoo-Hing

Job Title: Activities Coordinator Joined: 2019

My name is Bernie and I have worked at Baycroft since it opened. My current role is the Activities Co-ordinator where I have the pleasure of keeping the residents active, involved and above all happy. I love my job as I find it very rewarding being able to lighten up a resident’s day. Talking to a resident not only keeps them engaged but also helps me understand their needs, likes and dislikes.

Kat

Kat Hamill

Job Title: Client Services Manager Joined: 2019

My name is Kat, and I have been a host here at Baycroft for nearly 2 years. I love working with the wonderful residents we have here and supporting them to maintain an independent lifestyle. I am currently working towards my Level 3 in Leadership and Management with hopes of progressing within the company. It’s great to be a part of such an enthusiastic and caring team here at Baycroft Flitwick.

Frequently Asked Questions about Baycroft Flitwick Care Home

What types of Care is Baycroft Flitwick Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Baycroft Flitwick Care Home have?

There are 75 Single Rooms.

What are the Facilities & Services at Baycroft Flitwick Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Baycroft Flitwick Care Home to the centre of Bedford?

8.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Baycroft Flitwick Care Home to verify any information. View our terms and conditions. Baycroft Flitwick Care Home has an Enhanced Service - more info.