Baycroft Flitwick Care Home

101 Ampthill Road, Flitwick, Bedford MK45 1GX
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9.6 55 Reviews
  • Baycroft Flitwick Care Home, Bedford
Baycroft Flitwick Care Home is located in Flitwick near Ampthill in Bedfordshire. The luxurious and modern home provides a spacious and comfortable setting for residents to enjoy.

The home's facilities make life comfortable and enjoyable, allowing people to live safely and as they choose; the home features tastefully decorated lounge and dining areas, a café, a hair salon and a cinema. The café provides a lively hub of the home where friends and relatives can meet and enjoy freshly baked cakes and a cup of tea or coffee.

The highly trained staff team is on hand twenty-four hours a day to provide care and support around the clock. The care home is equipped with state-of-the-art facilities to cater for a variety of care needs.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1450
  • Self-Funded Residential Dementia Care: from £1450
  • RESPITE Self-Funded Residential Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1500

Quoted fees are a guideline only and indicate starting fees. All fees are subject to a full needs assessment.

These prices are only a guideline, please contact Baycroft Flitwick Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Corina Ashby (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (75)
  • Single Rooms with ensuite Wet Room (75)

Visiting

  • Visitors welcome at any time

Parking

  • Car parking is available onsite.

Baycroft Flitwick Care Home Reviews (55)

Total of 55, showing 1-20
9.6

Baycroft Flitwick Care Home has a Review Score of 9.6 (9.577) out of 10, based on 19 reviews in the last 2 years. Over all time Baycroft Flitwick Care Home has 55 reviews.

Overall Experience

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Date Published

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Review from I S (Relative of Resident) published on 24 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Would be good to have wooden floors in bedrooms and different flooring in shower. Reason is keeping it clean easier.
Bistro is good social area.
Garden and outdoor space is lovely.

Reply from Rebecca Wells, Interim Home Manager at Baycroft Flitwick Care Home

Thank you for your review of Baycroft Flitwick Care Home. We're delighted to hear that you enjoy our bistro area and outdoor space. We value transparency and are committed to continuously improving our services based on feedback. If you would like to discuss your comments further, please feel free to contact our Deputy Manager directly on 01525 307 665.

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Review from R B (Resident) assisted by family/friend published on 15 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been a resident here for one year. I enjoy the entertainment and facilites very much. The staff are caring and respond to residents requests. I have made friends here. I enjoy being a resident here.

Reply from Rebecca Wells, Home Manager at Baycroft Flitwick Care Home

From all at Baycroft Flitwick - thank your for your review and we very much enjoy you being here as a resident.Thank you for taking the time to feedback, always appreciated.

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Review from A B (Friend of Resident) published on 15 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have seen Baycroft grow from a few residents to a full home. Along side new staff have come and established staff have stayed with residents too. They all smile, are friendly and caring. My friend moved in on mobility grounds and had never used a gym before, watched a film in a theatre with popcorn,
played bingo and enjoys fun things new to him at 88!!

Reply from Rebecca Wells, Home Manager at Baycroft Flitwick Care Home

Thank you Angela for your lovely review.We always thank you for your continuous support and involvement. Thank you for being an important part of our community and extended family.

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Review from Michael S (Son of Resident) published on 24 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I'm sorry to say I don't agree with your care home being a five star because the food is not good at all cold dinners Sunday dinner no gravy thay all complain in there about the food it's been like that for some time.

Reply from Rebecca Wells, Home Manager at Baycroft Flitwick Care Home

Thank you for your feedback, this has been taken on board and actioned in line with all feedback gained from resident's meetings in which the food has been praised. We have recently employed a new Chef Manager and I'm sure we will continue to provide a high standard of food. The Home Manager has previously made themselves available for discussion but if you wished to speak with them again please contact them on 01525 307 665.

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Review from Peter R (Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All members of staff are so genuinely happy and helpful. I am really lucky to have been housed in this hotel come care home.

Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care Home

We are happy that you have settled in so well here at Baycroft Flitwick and we are glad that you have decided to stay here with us.

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Review from Christine R (Friend of Resident) published on 13 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found this home, Baycroft Flitwick Care Home, a very caring and loving environment for all residents and visitors alike with plenty of activities to keep everyone involved and I thank you.

Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care Home

Thank you for taking the time to leave us a review, we are happy that you and your friend enjoy the home and the activities.

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Review from Angela D (Wife of Resident) published on 8 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great service and really nice staff. Could not manage without this respite.
Thank you to the customer relationship manager, staff and manager.

Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care Home

Thank you for taking the time to leave a review and we are happy that you and your husband are happy with the care received during his respite stays here.

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Review from Lynn L (Daughter of Resident) published on 3 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother (90) became a resident in August 2024, we had been impressed with the home on our viewing - modern, clean, beautiful furnishings and decor but we quickly appreciated the team all working so well to provide full care for a challenging group of residents. It's never easy to move and have to
say, we are very satisfied with the home, highly recommend!

Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care Home

Thank you for taking time to leave a review. Mum has settled in so well to the home and it is a pleasure to have her living with us.

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Review from M F (Granddaughter of Resident) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a lovely clean and friendly environment. Love coming here to visit my Grandma. She is clearly being looked after well. She's always in good spirits here and the staff are always really positive, patient and helpful. The rooms are lovely, there is a cafe area, nice gardens and lots of activities:
choir, hair salon, karaoke etc.

Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care Home

Thank you for taking the time to leave a review. We are happy that you enjoy coming here and make use of all we have on offer. Your grandma is a pleasure to have living with us. Now time to think of the next song for Karaoke.

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Review from J N (Respite Resident) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Okay for 13 days/nights respite but not for longer.

Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care Home

Thank you for taking the time to leave a review and I am happy that you was pleased with the staff and care that you received. Coming into care for a respite stay is always a bit daunting especially when you have come from living in your own home. I am sorry that the food and activities were not to your taste, if you had raised these issues whilst at the home the staff would have found you alternatives and accommodated you. We wish you all the best for the future.

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Review from Ralph B (Resident) published on 2 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

An excellent and well-presented care home. It is only spoilt by the quality of the food and poor presentation.

Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care Home

Thank you for taking the time to leave us a review. it is a pleasure to have you living at the home and we welcome all feedback. we will look into the concerns raised. Kind regards, Corina.

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Review from N H (Son of Resident) published on 13 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the way Mum is looked after. The staff are very attentive to her needs.

Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care Home

Thank you for taking the time to leave a review. I will pass your feedback on to the team. It is a pleasure to look after your mum here at Baycroft Flitwick.

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Review from Hayley D (Granddaughter of Resident) published on 24 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

The home is okay, and the staff are nice. They try their best, and the activities are good but like most care homes they don't like spending money. The one thing I cannot understand about this home is the quality of the food they feed the residents, my dogs are fed better. I've witnessed sausage rolls,
hot dogs and burgers that don't even look like meat. My Nan complains about the food regularly when we visit and I'm not surprised. They charge a lot of money and provide the lowest quality food I have ever seen. School dinners are Michelin star compared to here. Had a few issues with the cleanliness too but these have been addressed, apart from the strong smell of urine. They have also cut down on care since my Nan has been here, they no longer have a nursing team but the price is still the same or more! This is still a fairly new home so not in bad condition but it won't take long as they don't like spending money. If I could ask for anything it would be that they provide better quality food.

Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care Home

We appreciate your feedback and take your concerns very seriously. Our primary objective is to ensure the safety, well-being, and comfort of our residents. We value transparency and strive to improve our services based on feedback. Regarding the deregistering of nursing care, we spoke with all the families and residents who were receiving nursing care to support them going forward. Since your grandmother does not receive nursing care, we did not feel it was necessary to have this conversation with your family. We follow guidelines to offer a balanced and nutritious diet tailored to each resident's needs and understand the importance of proper nutrition and hydration. Please contact our home directly should you wish to discuss this further.

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Review from F L (Friend of Resident) published on 19 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Baycroft Flitwick make everyone feel welcome to help the resident to settle, feel at home and have the highest quality of care. All staff go above and beyond to give an outstanding experience from personal care, food, socialising, etc. It really is a special place with wonderful overall service.

Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care Home

Thank you for taking the time to leave a review. I will share your kind words with the team. It was a pleasure to look after your grandfather.

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Review from J D (Daughter of Resident) published on 19 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been in Baycroft Flitwick since January 2024. The staff are all so lively and always talk to her. After a settling-in period, I now find that my queries and concerns are dealt with speedily and efficiently. A lady in particular is amazing and goes the extra mile. The activities ladies
do such a brilliant job and include everyone who wants to join in. The facilities are brilliant, the garden if lovely to walk my Mum around. It feels friendly and comfortable. The food is great and the decor and cleanliness are also great.

Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care Home

Thank you for your review, I will pass your feedback on to the team. I'm so happy that your mother has settled in well and we are glad that she is part of the Baycroft Flitwick family.

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Review from Sandra B (Relative of Resident) published on 10 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is so very clean, staff are wonderful, so caring and kind. Very helpful to the residents and family who visit. Don't think I have ever seen such a beautiful home. My relative is very happy there and has become more active and communicates more. I would have no hesitation in living there
myself.

Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care Home

Thank you so much for taking the time to leave us a review. I am so happy that your relative has settled in so well, and it's lovely to see her engaging with staff and residents. I will pass your feedback on to the teams.

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Review from Sharon H (Daughter-in-law of Resident) published on 6 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had to find accommodation for my mother-in-law at very short notice and the staff at Baycroft Flitwick Care Home couldn't have been kinder and more welcoming to her.
We chose Baycroft because of the clean, spacious rooms, friendly and efficient staff and the wide range of activities. We were initially
concerned when the previous owners sold the home but the new owners have made improvements and we are very happy with the care provided.

Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care Home

Thank you so much for taking the time to write a review. I will share your kind words with the team. It is a pleasure to look after your mother-in-law.

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Review from Janette F (Daughter of Resident) published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so grateful to Baycroft Flitwick Care Home for providing my mother with such a caring environment. She has settled into the home in a very short time thanks, in no small part, to the lovely staff who are, without exception, kind, efficient and professional. The activities are fun and engaging.
My mother loves the food and is always keen to get to the dining room for each meal. All the staff know her name and talk to her, not me, when I accompany her which is how it should be. The rooms are lovely. Mym has a favourite lounge that is beautifully designed and a pleasure to sit in. I am so happy I found this home for her.

Reply from Corina Ashby, Supporting Home Manager at Baycroft Flitwick Care Home

Thank you for taking the time to leave us a review. I will forward your kind words on to the team. It is a pleasure to look after your mother and I am pleased that she settled in so quickly.

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Review from Colin D (Son of Resident) published on 26 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Flitwick Baycroft for just over a year. Her needs are complex and with the exception of a couple of minor concerns early on, she has received excellent care. The management team are experienced, competent and very accessible. The premises are well maintained and the carers
are genuinely caring. By and large, the food is excellent. The activities are excellent and well thought through so that every resident can get involved. Highlights have been the Christmas party and also Mum's birthday party which were well-organised and very memorable occasions.
Many thanks to all the team at Baycroft.

Reply from Corina Ashby, Supporting Home Manager at Baycroft Flitwick Care Home

Thank you for leaving a review for Baycroft Flitwick Care Home. We are so pleased to know that your mum is happy with us at Baycroft Flitwick and that she has been well supported by our staff team. I will share your kind words with them all.

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Review from S K (Wife of Resident) published on 8 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Baycroft is a lovely care home to be in. It has friendly and welcoming staff. My husband is very happy there. He is cared for extremely well, and nothing is ever too much trouble if you ask the staff. Activities are made fun and enjoyable in both morning and afternoon sessions.

Reply from Charlotte Deans, Customer Relations Manager at Baycroft Flitwick Care Home

Thank you so much for taking the time to complete this review, we really appreciate your lovely comments. I am so glad you are happy with the care and support your husband is receiving.

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Current Review Score: 9.6 (9.577)

Overview of Review Score

The Review Score of 9.6 (9.577) out of 10 for Baycroft Flitwick Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.577 for Baycroft Flitwick Care Home is calculated as follows: ( (167 Excellents x 5) + (35 Goods x 4) + (17 Satisfactorys x 3) + (5 Poors x 2) + (3 Very Poors x 1) ) ÷ 227 Ratings = 4.577

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Baycroft Flitwick Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (11)

Meet the Team (6)

Corina

Corina Ashby

Job Title: Home Manager

Joined: 2024

Corina is our Home Manager at Baycroft Flitwick Care Home. Corina is passionate about providing the very highest standards of care and support.

Danielle

Danielle Hoo-Hing

Job Title: Home Administrator

Joined: 2020

My name is Danielle and I am the Home Administrator at Baycroft Flitwick. After working in the theatre industry for over 6 years, I was given the opportunity for a change in career and joined the wonderful team here at Flitwick. Being the Home Administrator allows me to have a close working relationship with not only the staff but the relatives, residents, and the wider community. Since starting here I can honestly say that there is no other job that has been quite as rewarding, which has been made even better by the kind and caring team I work alongside.

Bernie

Bernie Hoo-Hing

Job Title: Activities Coordinator

Joined: 2019

My name is Bernie and I have worked at Baycroft since it opened. My current role is the Activities Co-ordinator where I have the pleasure of keeping the residents active, involved and above all happy. I love my job as I find it very rewarding being able to lighten up a resident’s day. Talking to a resident not only keeps them engaged but also helps me understand their needs, likes and dislikes.

Kat

Kat Hamill

Job Title: Hostess

Joined: 2019

My name is Kat and I have been a host here at Baycroft for nearly 2 years. I love working with the wonderful residents we have here and supporting them to maintain an independent lifestyle. I am currently working towards my Level 3 in Leadership and Management with hopes to progressing within the company. It’s great to be a part of such an enthusiastic and caring team here at Baycroft Flitwick.

Sharon

Sharon Guntrip

Job Title: Customer Relations Manager

Joined: 2018

Sharon is our Customer Relations Advisor and has worked at Lakeview Lodge Care Home for many years, previously as our Receptionist. Sharon is passionate about person-centred care and looks forward to meeting you.

Katie

Katie Peters

Job Title: Interim Home Manager

Joined: 2022

Katie Peters is the Interim Home Manager at Baycroft Flitwick. She is here to support you and your family through every step of the care journey. From answering your questions to helping organise the move-in process, Katie will make sure everything runs smoothly. Her goal is to help residents feel welcome, comfortable, and well cared for. If you need any advice or support, Katie is always happy to help.

Frequently Asked Questions about Baycroft Flitwick Care Home

What types of Care is Baycroft Flitwick Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Baycroft Flitwick Care Home have?

There are 75 Single Rooms.

What are the Facilities & Services at Baycroft Flitwick Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Baycroft Flitwick Care Home to the centre of Bedford?

8.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Baycroft Flitwick Care Home to verify any information. View our terms and conditions. Baycroft Flitwick Care Home has an Enhanced Service - more info.