Baycroft Flitwick Care Home

101 Ampthill Road, Flitwick, Bedford MK45 1GX
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9.6 69 Reviews
  • Baycroft Flitwick Care Home, Bedford
Baycroft Flitwick Care Home is located in Flitwick near Ampthill in Bedfordshire. The luxurious and modern home provides a spacious and comfortable setting for residents to enjoy.

The home's facilities make life comfortable and enjoyable, allowing people to live safely and as they choose; the home features tastefully decorated lounge and dining areas, a café, a hair salon and a cinema. The café provides a lively hub of the home where friends and relatives can meet and enjoy freshly baked cakes and a cup of tea or coffee.

The highly trained staff team is on hand twenty-four hours a day to provide care and support around the clock. The care home is equipped with state-of-the-art facilities to cater for a variety of care needs.
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Care Provided by Baycroft Flitwick Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1700
  • Self-Funded Residential Dementia Care: from £1700
  • RESPITE Self-Funded Residential Care: from £1750
  • RESPITE Self-Funded Residential Dementia Care: from £1750

Get in touch with us today to arrange a free personal care assessment. This will help us provide a weekly fee tailored to your individual needs. Please note that the prices shown are only a guide — contact our Care Home for an exact quote based on your requirements.

The price(s) shown are provided by the care home. Contact Baycroft Flitwick Care Home for full pricing details and T&Cs.

Contact Baycroft Flitwick Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Baycroft Flitwick Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Holly Wilson (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (75)
  • Single Rooms with Ensuite Wet Room (75)

Visiting

  • Visitors welcome at any time

Parking

  • Car parking is available onsite.

Baycroft Flitwick Care Home Reviews (69)

9.6

Baycroft Flitwick Care Home has a Review Score of 9.6 (9.567) out of 10, based on 30 reviews in the last 2 years.
Over all time Baycroft Flitwick Care Home has 69 reviews.

Overall Experience
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Date Published
  • 69
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Reviewer Connection to Baycroft Flitwick Care Home
  • 28
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  • 5
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Total of 69, showing 1-20
Review from Leah C (Granddaughter of Resident) published on 16 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the staff are extremely helpful and caring towards my grandad and he feels extremely at home staying here :) He is cared for very well.
Reply from Holly Wilson, Home Manager at Baycroft Flitwick Care HomeThank you for your kind review. We're delighted to hear your grandad feels at home and is being so well cared for. We'll be sure to share your lovely feedback with the team at Baycroft Flitwick Care Home.
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Review from G B (Daughter of Resident) published on 16 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Baycroft have gone out of there way to help my mum to settle in her new environment. All of the staff are kind and extremely respectful. The whole building is extremely clean and the individual rooms are lovely. After a tricky start Mum has settled really well and is happy at Baycroft. The facilities
are really good not only for the residents but for visiting friends and family.
Reply from Holly Wilson, Home Manager at Baycroft Flitwick Care HomeThank you for your lovely review. We're so pleased to hear your mum has settled in well and is happy at Baycroft Flitwick Care Home. We'll be sure to share your kind words with our team.
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Review from Peter W (Husband of Resident) published on 16 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A warm and welcoming environment with really special staff at all levels and in all areas. Being very personal - from the heart - it is like a second home here at Baycroft
Thank you, all
Reply from Holly Wilson, Home Manager at Baycroft Flitwick Care HomeThank you for your kind words. We're delighted to hear Baycroft feels like a second home and that our team has made such a positive impression. We'll be sure to share your lovely feedback with everyone.
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Review from Natalie C (Daughter of Resident) published on 9 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We arranged a respite stay for my mum, who has dementia, and are now very happy to make it permanent. The staff are absolutely amazing. Every single person, from reception & housekeeping to the carers, nurses & management team, have been incredibly friendly, kind & helpful. They genuinely go above &
beyond to make residents feel comfortable & well cared for. My mum is looked after so well and has everything she needs. The facilities are fantastic, especially the bistro. There's always something going on which keeps residents engaged & happy. Most importantly, my mum has settled in really well, which gives us huge peace of mind, we couldn't be more grateful to the entire team.
Reply from Holly Wilson, Home Manager at Baycroft Flitwick Care HomeThank you for your kind review of Baycroft Flitwick Care Home. We are so pleased to hear that your mum has settled in well and are delighted that your mum feels happy, comfortable, and well cared for, and that this gives your family peace of mind.
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Review from Terri F (Daughter of Resident) published on 6 May 2026 Submitted via Website • Report
Overall Experience 3.0 out of 5
We chose Baycroft for my father initally as it was a modern bright home with good facilities. Dad needed full time care as his mobility dad declined and he'd also developed mild dementia.
Since being in Baycroft dad had several falls a week which was alarming and I did feel that this was due to
lack of staff, it'd often go the alarms were going and no staff seemed to be present. After a few months we were told by a social worker that the home could no longer meet my dads needs. This seemed to have come after I'd raised my concerns about the number of falls he was having and the lack of staff at times. Not once did the home approach the family to say that they were struggling to meet my dads needs Dad was a bit challenging at times as he was suffering with delirium and what they said was dementia. Dad displayed these signs when he was assessed by the home in hospital. This home should be a residential home only if i cannot care for people with dementia
Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care HomeThank you for taking the time to share your feedback. We're sorry to hear that you feel this way. Your loved one left our home in July 2025 following a hospital stay, where it was advised that their needs had increased and that a nursing home would be more suitable, which is why we were unable to welcome them back.

During their time with us, we worked hard to provide a high level of care, including close monitoring and additional one-to-one support when needed. We were grateful for the positive feedback shared by your family at the time and were not made aware of the concerns mentioned in your review. We would also like to reassure you that our staffing levels have always been in line with residents' needs.

If you wish to discuss this further with our Home Manager, please do call the home directly on 01525 307 665.
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Review from Tanja H (Daughter of Resident) published on 9 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum initially arrived here for respite after a stay in hospital. She had been reluctant to agree to respite but after only a short stay here has applied to be a permanent resident. The staff have been amazing from the very start and we are over the moon with the care she has recieved. Mum feels totally
at home now and as a family we could not have asked for more. Such a great team.
Reply from Danielle Gladwin, Business Support Executive at Baycroft Flitwick Care HomeWe're so glad that your mum has decided to stay with us as a permanent resident and has settled in so well. Thank you for your lovely review Tanja, it is really appreciated!
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Review from Greg H (Son of Resident) published on 6 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What can I say about Baycroft? First thing is 'when can I move in?' It's a shame we have to wait until later in life to really experience Baycroft, when perhaps its not appreciated as much as it should be. When I visit (and also dine in), I can see how attentive the staff are and how residents are cared
for. I also know it's not put on as I visit most days, at different times and different areas of the building. Should the time come for me to need a care home (hopefully not for another forty years or so), I hope I'm as lucky to find (or be placed in) a place as good as that.
Reply from Danielle Gladwin, Business Support Executive at Baycroft Flitwick Care HomeWe can't thank you enough for your kind words. It means a lot to the team and reflects their hard work. It is a pleasure having your dad with us here at the home!
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Review from Colin F (Stepson of Resident) published on 20 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stepmother is being very well looked after. The staff are kind and cheerful and the range of activities is great. She is treated with dignity and is always well dressed and clean.
Reply from Danielle Gladwin, Business Support Executive at Baycroft Flitwick Care HomeThank you for taking the time to leave such a lovely review. We're so pleased to hear that you are happy with the care your mother is receiving and will pass on your kind words to the team.
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Review from Kathleen H (Wife of Resident) published on 18 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has resided in Baycroft for just over a year. I find the staff caring and approachable and are able to handle any "situations" with ease. The library is well stocked and there are numerous activities on the go as well as outings for the residents which appear to be well appreciated. The food
is quite varied and appears to suit most palates. Drinks (non alcoholic) are readily available. The Care Home is clean and warm as are the bedrooms. A delightful garden in which to sit in sunny weather, birds to feed and plants to grow in the greenhouse. All in all 100%
Reply from Danielle Gladwin, Business Support Executive at Baycroft Flitwick Care HomeThank you for taking the time to leave such lovely feedback. Is it an absolute pleasure caring for your husband. We appreciate your kind words and I will feed this back to the team.
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Review from Peter T (Son of Resident) published on 18 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Baycroft is a wonderful place. The staff are really attentive and caring, and mum has made so many new friends here. She really feels that it's her home
Reply from Danielle Gladwin, Business Support Executive at Baycroft Flitwick Care HomeThank you for your wonderful review. It is a pleasure to have your mum living with us and she has settled in so well. We're so pleased that mum has made lots of friends!
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Review from Julie M (Daughter of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very pleased with how my mum has settled in. The staff have all been friendly & helpfull Baycroft is spotlessly clean & its nice to see the residents doing activities.
Reply from Holly Wilson, Interim Home Manager at Baycroft Flitwick Care HomeThank you for leaving us a lovely review. We are delighted that you have found our staff friendly and helpful.
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Review from Carol M (Daughter of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely staff very helpful nothing is too much for them, they treat the residents with dignity & kindness always with a smile. Mum is very happy here. She loves her bedroom & the activities are really good, Mum loves having her nails painted & her hair always looks lovely, Mum really enjoys the singalongs
with the amazing activity ladies!
Reply from Holly Wilson, Interim Home Manager at Baycroft Flitwick Care HomeThank you for taking the time to leave us a review, we are delighted to hear that your mum is so happy here with us here at Baycroft Flitwick.
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Review from G P (Partner of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
Night staff took long time to respond and he wet the bed several times which was very upsetting. Night staff were often unfriendly and impatient. Support we expected for night wasn't there. Lack of bars in shower area, perching stool in bathroom would be useful, chair provided was not suitable, Lack
of support for Parkinson's issues, mobility has deteriorated badly since his stay, Brien was deregistered from our GP by Baycroft which caused problem when back home plus pharmacy for repeat meds was changed and not returned to normal pharmacy. On the plus side, daytime staff were helpful and friendly. The building was always warm and clean. Reception staff during the weekdays were very approachable and helpful.
Reply from Holly Wilson, Home Manager at Baycroft Flitwick Care HomeThank you for your feedback. Brian was a pleasure to have with us, and we wish you both all the best.

Please be assured that all concerns raised are taken seriously and will be reviewed by management. Our team follows guidance from the Parkinson's nurse, and respite residents are registered with our GP and pharmacy to ensure timely medical support and medication.

We are committed to providing the best possible care and value all feedback as an opportunity to improve. Should you wish to speak with our Home Manager Holly Wilson further please contact her on 01525 307 665
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Review from A G (Son of Resident) published on 6 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is now in her fourth week of respite care at Baycroft, and will become a permanent resident, I have been very impressed by the level of care she has received to date, and with the friendly caring nature of all the staff. This has helped my mother settle in relatively quickly.
Talking to
the staff on my mother's floor, it is clear that they really do care. For them, this is more than something done to earn money and pay bills.
Whilst my mother was initially nervous to leave her room, she ventured into the shared dining room for Lunch when my wife visited on her third day, and has been joining the fireside she met there ever since. The conversation around the table may have been limited (as most there have varying degrees of dementia), but included lots of comments on how good the food is.
Reply from Cheryl Forshaw, Home Manager at Baycroft Flitwick Care HomeThank you for your lovely review of Baycroft Flitwick Care Home. We are delighted that your mother has decided to become a permanent member of our family here. I will pass your kind words on to the care team and the Chef.
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Review from I S (Relative of Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Would be good to have wooden floors in bedrooms and different flooring in shower. Reason is keeping it clean easier.
Bistro is good social area.
Garden and outdoor space is lovely.
Reply from Rebecca Wells, Interim Home Manager at Baycroft Flitwick Care HomeThank you for your review of Baycroft Flitwick Care Home. We're delighted to hear that you enjoy our bistro area and outdoor space. We value transparency and are committed to continuously improving our services based on feedback. If you would like to discuss your comments further, please feel free to contact our Deputy Manager directly on 01525 307 665.
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Review from R B (Resident) assisted by family/friend published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been a resident here for one year. I enjoy the entertainment and facilites very much. The staff are caring and respond to residents requests. I have made friends here. I enjoy being a resident here.
Reply from Rebecca Wells, Home Manager at Baycroft Flitwick Care HomeFrom all at Baycroft Flitwick - thank your for your review and we very much enjoy you being here as a resident.Thank you for taking the time to feedback, always appreciated.
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Review from A B (Friend of Resident) published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have seen Baycroft grow from a few residents to a full home. Along side new staff have come and established staff have stayed with residents too. They all smile, are friendly and caring. My friend moved in on mobility grounds and had never used a gym before, watched a film in a theatre with popcorn,
played bingo and enjoys fun things new to him at 88!!
Reply from Rebecca Wells, Home Manager at Baycroft Flitwick Care HomeThank you Angela for your lovely review.We always thank you for your continuous support and involvement. Thank you for being an important part of our community and extended family.
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Review from Michael S (Son of Resident) published on 24 June 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
I'm sorry to say I don't agree with your care home being a five star because the food is not good at all cold dinners Sunday dinner no gravy thay all complain in there about the food it's been like that for some time.
Reply from Rebecca Wells, Home Manager at Baycroft Flitwick Care HomeThank you for your feedback, this has been taken on board and actioned in line with all feedback gained from resident's meetings in which the food has been praised. We have recently employed a new Chef Manager and I'm sure we will continue to provide a high standard of food. The Home Manager has previously made themselves available for discussion but if you wished to speak with them again please contact them on 01525 307 665.
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Review from Peter R (Resident) published on 15 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All members of staff are so genuinely happy and helpful. I am really lucky to have been housed in this hotel come care home.
Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care HomeWe are happy that you have settled in so well here at Baycroft Flitwick and we are glad that you have decided to stay here with us.
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Review from Christine R (Friend of Resident) published on 13 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found this home, Baycroft Flitwick Care Home, a very caring and loving environment for all residents and visitors alike with plenty of activities to keep everyone involved and I thank you.
Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care HomeThank you for taking the time to leave us a review, we are happy that you and your friend enjoy the home and the activities.
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Current Review Score: 9.6 (9.567)

Overview of Review Score

The Review Score of 9.6 (9.567) out of 10 for Baycroft Flitwick Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.567 for Baycroft Flitwick Care Home is calculated as follows: ( (257 Excellents x 5) + (63 Goods x 4) + (25 Satisfactorys x 3) + (10 Poors x 2) + (3 Very Poors x 1) ) ÷ 358 Ratings = 4.567
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Baycroft Flitwick Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (4)

Holly

Holly Wilson

Job Title: Home Manager Joined: 2026

Holly Wilson is an experienced Home Manager and has had the pleasure of leading several of our homes. At Baycroft Flitwick, she enjoys working closely with the team to create a warm, supportive environment and helps ensure every resident receives thoughtful, high-quality care.

Danielle

Danielle Gladwin

Job Title: Business Support Executive Joined: 2020

Danielle Gladwin is the Business Support Executive at Baycroft Flitwick Care Home and Lakeview Lodge Care Home. After six years in theatre, she joined Country Court. Danielle is passionate about developing close working relationships with the staff, relatives, residents & the community. She finds her role rewarding, especially because of the kind & caring team she works with.

Bernie

Bernie Hoo-Hing

Job Title: Activities Coordinator Joined: 2019

My name is Bernie and I have worked at Baycroft since it opened. My current role is the Activities Co-ordinator where I have the pleasure of keeping the residents active, involved and above all happy. I love my job as I find it very rewarding being able to lighten up a resident’s day. Talking to a resident not only keeps them engaged but also helps me understand their needs, likes and dislikes.

Kat

Kat Hamill

Job Title: Client Services Manager Joined: 2019

My name is Kat, and I have been a host here at Baycroft for nearly 2 years. I love working with the wonderful residents we have here and supporting them to maintain an independent lifestyle. I am currently working towards my Level 3 in Leadership and Management with hopes of progressing within the company. It’s great to be a part of such an enthusiastic and caring team here at Baycroft Flitwick.

Frequently Asked Questions about Baycroft Flitwick Care Home

What types of Care is Baycroft Flitwick Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Baycroft Flitwick Care Home have?

There are 75 Single Rooms.

What are the Facilities & Services at Baycroft Flitwick Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Baycroft Flitwick Care Home to the centre of Bedford?

8.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Baycroft Flitwick Care Home to verify any information. View our terms and conditions. Baycroft Flitwick Care Home has an Enhanced Service - more info.