Baycroft Flitwick Care Home

101 Ampthill Road, Flitwick, Bedford MK45 1GX
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9.6 56 Reviews
  • Baycroft Flitwick Care Home, Bedford
Baycroft Flitwick Care Home is located in Flitwick near Ampthill in Bedfordshire. The luxurious and modern home provides a spacious and comfortable setting for residents to enjoy.

The home's facilities make life comfortable and enjoyable, allowing people to live safely and as they choose; the home features tastefully decorated lounge and dining areas, a café, a hair salon and a cinema. The café provides a lively hub of the home where friends and relatives can meet and enjoy freshly baked cakes and a cup of tea or coffee.

The highly trained staff team is on hand twenty-four hours a day to provide care and support around the clock. The care home is equipped with state-of-the-art facilities to cater for a variety of care needs.
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Care Provided by Baycroft Flitwick Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1700
  • Self-Funded Residential Dementia Care: from £1700
  • RESPITE Self-Funded Residential Care: from £1750
  • RESPITE Self-Funded Residential Dementia Care: from £1750

Get in touch with us today to arrange a free personal care assessment. This will help us provide a weekly fee tailored to your individual needs. Please note that the prices shown are only a guide — contact our Care Home for an exact quote based on your requirements.

These prices are only a guideline, please contact Baycroft Flitwick Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Katie Peters (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (75)
  • Single Rooms with Ensuite Wet Room (75)

Visiting

  • Visitors welcome at any time

Parking

  • Car parking is available onsite.

Baycroft Flitwick Care Home Reviews (56)

9.6

Baycroft Flitwick Care Home has a Review Score of 9.6 (9.598) out of 10, based on 20 reviews in the last 2 years.
Over all time Baycroft Flitwick Care Home has 56 reviews.

Overall Experience
  • 48
  • 4
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Date Published
  • 56
  • 5
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Reviewer Connection to Baycroft Flitwick Care Home
  • 22
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Total of 56, showing 21-40
Review from S K (Wife of Resident) published on 8 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Baycroft is a lovely care home to be in. It has friendly and welcoming staff. My husband is very happy there. He is cared for extremely well, and nothing is ever too much trouble if you ask the staff. Activities are made fun and enjoyable in both morning and afternoon sessions.
Reply from Charlotte Deans, Customer Relations Manager at Baycroft Flitwick Care Home

Thank you so much for taking the time to complete this review, we really appreciate your lovely comments. I am so glad you are happy with the care and support your husband is receiving.

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Review from Sandra H (Daughter of Resident) published on 21 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum and dad came to Baycroft in February as they both needed 24/7 care. The staff have been wonderful and welcomed us with open arms. The care provided is second to none - I couldn’t have picked a better place for my parents.
Unfortunately, my dad passed after being at Baycroft for 3 and a half
weeks so mum is now left alone but receiving the best care possible for someone who is bed-bound now. The wake was held at Baycroft and the staff helped to make it a wonderful day for family and friends. I thoroughly recommend Baycroft - everyone is so caring, the food is good and the rooms are beautiful.
Reply from Lauren Digby, Regional Customer Relations Assistant at Baycroft Flitwick Care Home

Thank you for taking the time to leave such a wonderful review of our home. I'm sorry to hear of your father's passing, I am sure that he is greatly missed by everyone at Baycroft Flitwick, and our condolences are with you and your family at this sad time. It is lovely to hear that you feel reassured with the care that the team at Baycroft Flitwick provide and that they are able to cater their approach towards your mother's needs. I am sure that it was comforting for you and your family to hold your father's wake at our home and it is a testament to how valued he was by our team. I will ensure that your kind comments are shared with the team.

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Review from Sarah G (Daughter of Resident) published on 21 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad died at Baycroft Flitwick recently having spent 6 months at the home. I start with this because we were so impressed with the end-of-life care Dad received. All the staff were very attentive to his needs and we, the family, were kept informed and involved. Dad went to live at the home after several
prolonged stays in hospital left him unable to live alone any longer. The staff quickly identified Dad's likes and dislikes and his meals were tailored to the size of his appetite and his favourite foods. Staffing levels were good and staff would regularly pop in to see if he needed anything or just wanted a chat. Family and friends also felt very relaxed there, able to make ourselves drinks when we wanted to and visit whenever suited us. I was so impressed at Christmas at the lengths staff went to to ensure all residents were involved and able to celebrate.
We cannot thank the staff enough for the love and care everyone at Baycroft Flitwick showed Dad.
Reply from Lauren Digby, Regional Customer Relations Assistant at Baycroft Flitwick Care Home

Thank you for leaving such a heartfelt review of our home. I'm sorry to hear of your father's passing, I am sure that he will be deeply missed by the team at Baycroft Flitwick, our condolences are with you and your family at this sad time. It is lovely to hear that you were happy with the level of care that your father received and that the home kept you informed and involved with your father's care and any changes to his needs. I will ensure that your kind comments are shared with the team.

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Review from David H (Son of Resident) published on 20 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was in Baycroft Flitwick for almost 2 years and the standard of care and attention she received was first-class. The management always strives to maintain the highest standards of care. Although my mum didn't engage in the set activities, she was always encouraged to do so. There is much caring
staff at Baycroft from carers to nurses, kitchen staff to admin, cleaning, maintenance and reception. The staff go out of their way to be friendly and welcoming to visitors and residents. There is a very distinct family atmosphere in the home. We are very grateful indeed for the sympathetic and caring way in which Mum was looked after in her last days. We would recommend it without hesitation.
Reply from Lauren Digby, Regional Customer Relations Assistant at Baycroft Flitwick Care Home

Thank you for taking the time to leave such a heartfelt review of our home. It is so lovely to hear your honest feedback and to know how welcome you felt whilst visiting your mother at Baycroft Flitwick. I will ensure that your incredibly kind comments are passed on to our team. We would like to pass on our condolences to you and the family, we will miss your mother dearly.

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Review from K F (Daughter of Resident) published on 30 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Accommodation is excellent (clean, warm and comfortable). The room has en suite facilities and is very well adapted for older people. The staff, without exception, are caring and kind. Medical issues have been picked up promptly and managed well. Food is excellent and a special diet is well catered
for. Enjoys the company of other residents and participates in social activities. Highly recommended. Gives the family peace of mind to know she is safe and well looked after.
Reply from Lauren Digby, Regional Customer Relations Assistant at Baycroft Flitwick Care Home

Thank you for taking the time to leave us such a thoughtful review. It is lovely to hear that you are happy with the surroundings and facilities on offer at the home and that you have peace of mind knowing that your loved one is safe and well looked after. I am glad that your loved one is enjoying the food, making meaningful friendships and taking part in the varied activities programme at the home. I will ensure that your kind comments are shared with our team.

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Review from Susan G (Daughter of Resident) published on 30 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother went to Baycroft for rehabilitation and the staff could not have been more welcoming. The standard of care was faultless, cheerful and kind. The food and activities were excellent. The care also included care for visiting relatives and friends. Sadly my mother had a stroke and had to leave
for the hospital but when it was clear she was not to recover she returned to Baycroft for her final days which were managed by Baycroft with skill and care. The whole family is grateful and very impressed by Baycroft Flitwick. We recommend it the home without reservation.
Reply from Lauren Digby, Regional Customer Relations Assistant at Baycroft Flitwick Care Home

Thank you for taking the time to leave us such a heartwarming review and for such honest feedback on our home. It is lovely to know that you felt part of our Baycroft community and cared for whilst visiting your mother at Baycroft Flitwick. We would like to pass on our condolences to you and the family, we will miss your mum dearly. I will ensure that your kind comments are cascaded to the team.

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Review from Sarah C (Niece of Resident) published on 9 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle has been a resident at Baycroft Flitwick since October 2022. It was an easy decision recommending Baycroft to him. After visiting other care homes and walking out feeling and knowing I would never let him go there I walked out of Baycroft Flitwick feeling the total opposite. The staff are lovely,
and that's not just for the visit it's all the time. The care he receives is great and he has improved both physically and mentally since being there. The home listens to any concerns whatever they may be and do its utmost to help. They keep you informed about what's going on, have daily activities for the residents to participate in and actively encourage them to get involved.
I highly recommend Baycroft Flitwick.
Reply from Lauren Digby, Regional Customer Relations Assistant at Baycroft Flitwick Care Home

Thank you so much for taking the time to leave such a wonderful, heartfelt review. It is so lovely to hear, that you were made to feel at ease when choosing a care home for your uncle, as we understand that this is a huge decision to make. We are extremely pleased that the staff make you feel welcome and comfortable and that they are happy to listen to any concerns that you may have and actively work towards solving them for you. We are so happy that your uncle has improved physically and mentally, whilst being cared for at Baycroft Flitwick and that he is being encouraged to join our diverse activities programme. I will ensure that your incredibly kind words are passed onto the team.

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Review from C C (Granddaughter of Resident) published on 9 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the very first day that we looked around Baycroft, I had a good feeling about it. The manager was so welcoming and immediately put me at ease. My grandma has recently become a permanent resident, and this has continued throughout her stay. All the staff are friendly and welcoming to family and
friends; they are constantly offering me lattes as soon as I arrive to visit! I can even bring my little dogs to visit. My grandma requires specialist care, she can be very difficult to care for as she has dementia, and the staff have never been phased by this; they are amazing with her, have constantly met all her needs, and they do it all with a smile. She has settled a lot quicker than I anticipated. One particular nurse is particularly on the ball and is outstanding. Moving Grandma to a care home was a really difficult decision for us, and I struggled with the idea, but the staff here have made the transition as easy as possible and have reassured me at every stage.
Reply from Lauren Digby, Regional Customer Relations Assistant at Baycroft Flitwick Care Home

Thank you for taking the time to write such a wonderful review. We are so happy to hear that from your first visit to Baycroft Flitwick that you were made to feel welcome and at ease and that this has continued throughout your grandma's stay, with the little touches of being offered a latte on arrival and being able to bring your dogs along to ensure your visits have a personal touch. We understand that making the decision to place your loved one into a care home can be extremely difficult; it is lovely to know that you feel reassured, knowing that your grandma is receiving the specialist care that she requires. I will ensure that your incredibly kind comments are passed on to the team.

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Review from Paul N (Son of Resident) published on 7 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was in Baycroft Flitwick for 6 weeks to give my mother respite. From day one he and all his visitors were treated superbly well. All staff knew his name and those of family members who visited regularly. Dad was happy to stay in his room but was encouraged out, something I really appreciate
as he needs the motivation to do things.
From what I saw, and smelled, the food was delicious and certainly plentiful. As a visitor, I was always offered a hot drink. Finally, all the team were totally lovely.
Reply from Lauren Digby, Regional Customer Relations Assistant at Baycroft Flitwick Care Home

Thank you so much for your lovely review. I am so happy to hear that your father was treated well and that his family and friends were made to feel welcome by our incredible team at Baycroft Flitwick, it is also wonderful to hear that your father was given the gentle encouragement that he needed, to ensure that he was motivated and stimulated whilst he was with us. I will ensure that your kind comments are passed on to our team.

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Review from Alison B (Daughter of Resident) published on 20 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We feel really fortunate to have Mum looked after at Baycroft Flitwick. She has lived here for two and a half years, and during that time, he needs have dramatically increased. Baycroft has managed to look after Mum constantly brilliantly. They are always patient and compassionate and treat her with
gentleness and dignity. Mum loves all the carers, which is a major achievement, as she is not always the easiest person to look after. We are so relieved that Mum loves Baycroft and grateful to all the staff - who are fabulous.
Reply from Lauren Digby, Regional Customer Relations Assistant at Baycroft Flitwick Care Home

Dear Alison, thank you for taking the time to leave us such a lovely review. I am sorry to hear that Mum's needs have increased, however I am happy to hear that Mum is being well cared for by our wonderful team at Baycroft Flitwick and has developed bonds with our fantastic carers.

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Review from Kerry S (Daughter of Resident) published on 20 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came to Baycroft Flitwick as their first resident in August 2019. Fair to say, Baycroft has faced many challenges during this time but has never failed to provide first-class care throughout. It was especially comforting whilst in lockdown to know that Mum was in safe hands being cared for
by staff that had become friends to both her and our family. Thank you, Baycroft, for all you do that goes above and beyond just caring - you truly make a difference.
Reply from Lauren Digby, Regional Customer Relations Assistant at Baycroft Flitwick Care Home

Dear Kerry, thank you so much for taking the time to leave us such a wonderful, heartfelt review, your kind words mean so much to us all, especially the team at Baycroft Flitwick. I am glad to hear that you feel Mum is safe and settled at our home, and that you have created meaningful bonds with our team.

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Review from D W (Friend of Resident) published on 18 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On my visits to Baycroft Care Home I have always found it to have a happy and helpful atmosphere. The staff are efficient and helpful to take care of the residents' needs. It's a lovely home with a homely feel and lovely restaurants where the residents have their meals. They have a cinema, hair salon
and a gym.
Reply from Charlotte Deans, Customer Relations Manager at Baycroft Flitwick Care Home

Thank you so much for taking the time to complete this review, we really appreciate your lovely feedback. I am glad that you find our home a happy atmosphere to be in.

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Review from Paula W (Daughter of Resident) published on 18 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care and support by all staff.
Reply from Charlotte Deans, Customer Relations Manager at Baycroft Flitwick Care Home

Thank you so much for taking the time to complete this review. It is lovely to hear that you are happy with the excellent care and support that your mother is receiving.

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Review from Sandra R (Respite Resident) published on 16 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Living by myself and having to have a full knee replacement op, I wanted to feel safe before going home. Baycroft, from the minute I rang to arrange 2-weeks of care when my op was delayed for days, couldn’t have been more helpful. From arriving with my grandson, you seem to feel the calmness. The first
few days were tough, the support and encouragement were important, and it was incredible. From the nurses managing the pain, meals in my room, personal care, and people coming to talk to me, I started to improve.
At last, I was able to enjoy everyday life in the home from joining in meals, having company, going to the garden, and taking part in activities. I was welcome all the time. It made me feel like I was special. I had an extended family, even being invited back to visit. Without this help, my son, family and grandson could get on with their lives knowing I was safe and happy. My warm thanks from my son and family, my grandson, and not forgetting myself go to everyone at Baycroft.
Reply from Sophie Baker, Sales and Marketing Manager at Baycroft Flitwick Care Home

Dear Sandra, thank you very much for your kind review. We are so pleased to hear your respite stay with us helped you to get back on your feet and gave your family peace of mind. You are welcome back any time. Kind regards.

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Review from Jacqueline Y (Daughter of Resident) published on 3 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at Baycroft Flitwick since September 2019. It is a beautiful home with wonderful facilities. The rooms are light and have lovely bathrooms. The staff are very caring and look after my mother superbly. The activities are daily. The food is excellent. My mother always looks clean and
cared for with hairdressers coming in weekly which she loves. All the staff are lovely and I couldn't wish for a better home for my mother.
Reply from Charlotte Deans, Customer Relations Manager at Baycroft Flitwick Care Home

Thank you so much for taking the time to complete this review, we are so pleased that you're happy with the care and support your mother is receiving. Please be assured I will pass on your lovely feedback to the rest of the staff team.

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Review from A W (Friend of Resident) published on 28 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my friend whilst the Red Nose Day walking challenge was taking place. We walked around the gardens as it was such a beautiful day, and the staff were so welcoming and informative about the challenge that they were taking part in. We contributed several steps towards the 10,000 target. Having
witnessed the amazing care and love that all the staff from management to carers to host give the residents, I would, without a doubt, have no hesitation in placing any member of my family into this care facility. I look forward to visiting again.
Reply from Sophie Baker, Sales and Marketing Manager at Baycroft Flitwick Care Home

Thank you for your lovely review, and thank you for helping us with our walking challenge! We hope to see you again soon. Kind regards.

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Review from Joanne D (Daughter of Resident) published on 13 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our lovely Mum has been at Baycroft since it first opened, the staff are so kind and caring and go to great lengths to ensure quality care and comfort for our mum and all the residents. Its been a tough two years with the pandemic however Baycroft have been so accommodating with providing garden visits,
window visits and one-to-one visits when safe to do so, along with regular video calls. There is always regular entertainment at Baycroft with amazing events and activities which cater for all. As I live in Dorset it's wonderful to see our Mum in the photos on social media clearly having a wonderful time with all her friends and staff at Baycroft. The gardens are beautifully kept and lovely to sit in on a nice day watching and listening to the birds. The chef and kitchen staff go out of their way to create some lovely dishes with lots of choice and variety. I cannot praise the staff enough, every single one of you.
Reply from Charlotte Deans, Customer Relations Manager at Baycroft Flitwick Care Home

Thank you so much for your kind words and lovely feedback we really do appreciate it. Please be assured I will pass on your wonderful comments to all the staff team.

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Review from A H (Son of Resident) published on 18 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home has a lovely feel to it. Always greeted with a smile, always clean and tidy. Obviously, due to Covid restrictions, I understand that not all facilities are being used to full potential. Dad always appears looked after and cared for to a great level. The staff always appear helpful and attentive.
The food is always lovely. I feel I can trust that dad is cared for correctly to a high standard.
Reply from Charlotte Deans, Customer Relations Manager at Baycroft Flitwick Care Home

Thank you so much for taking the time to complete this review, we really appreciate your feedback. I am so pleased you are happy with the high standards of care and support your dad is receiving.

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Review from Rachel S (Daughter of Resident) published on 20 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a resident for nearly 2 years. The staff are so supportive and have ensured that they keep up with her changing needs and they always keep her as comfortable as possible. I am always welcomed (as I visit as an essential visitor wearing full PPE) and the staff have made sure that they
have facilitated these are hugely important to my Mum and her mental health. Thank you.
Reply from Charlotte Deans, Customer Relations Manager at Baycroft Flitwick Care Home

Thank you for taking the time to complete this review and thank you for your kind words we really appreciate it. We are happy that you are pleased with the care and support your mother is receiving and I will pass on your lovely feedback to the staff team.

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Review from Andrew V (Son of Resident) published on 12 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parent has been living in Baycroft since October year. Baycroft has far exceeded all my expectations and previous assumptions about what to expect from a care home. My parent is very happy and well cared for there.
Reply from Charlotte Deans, Customer Relations Manager at Baycroft Flitwick Care Home

Thank you for taking the time to complete this review, we are pleased that you are happy with the care and support your loved one is receiving.

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Current Review Score: 9.6 (9.598)

Overview of Review Score

The Review Score of 9.6 (9.598) out of 10 for Baycroft Flitwick Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.598 for Baycroft Flitwick Care Home is calculated as follows: ( (179 Excellents x 5) + (35 Goods x 4) + (17 Satisfactorys x 3) + (5 Poors x 2) + (3 Very Poors x 1) ) ÷ 239 Ratings = 4.598
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Baycroft Flitwick Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (6)

Corina

Corina Ashby

Job Title: Home Manager Joined: 2024

Corina is our Home Manager at Baycroft Flitwick Care Home. Corina is passionate about providing the very highest standards of care and support.

Danielle

Danielle Gladwin

Job Title: Home Administrator Joined: 2020

My name is Danielle, and I am the Home Administrator at Baycroft Flitwick. After working in the theatre industry for over 6 years, I was given the opportunity for a change in career and joined the wonderful team here at Flitwick. Being the Home Administrator allows me to have a close working relationship with not only the staff but also the relatives, residents, and the wider community. Since starting here, I can honestly say that there is no other job that has been quite as rewarding, which has been made even better by the kind and caring team I work alongside.

Bernie

Bernie Hoo-Hing

Job Title: Activities Coordinator Joined: 2019

My name is Bernie and I have worked at Baycroft since it opened. My current role is the Activities Co-ordinator where I have the pleasure of keeping the residents active, involved and above all happy. I love my job as I find it very rewarding being able to lighten up a resident’s day. Talking to a resident not only keeps them engaged but also helps me understand their needs, likes and dislikes.

Kat

Kat Hamill

Job Title: Client Services Manager Joined: 2019

My name is Kat, and I have been a host here at Baycroft for nearly 2 years. I love working with the wonderful residents we have here and supporting them to maintain an independent lifestyle. I am currently working towards my Level 3 in Leadership and Management with hopes of progressing within the company. It’s great to be a part of such an enthusiastic and caring team here at Baycroft Flitwick.

Sharon

Sharon Guntrip

Job Title: Customer Relations Manager Joined: 2018

Sharon is our Customer Relations Advisor and has worked at Lakeview Lodge Care Home for many years, previously as our Receptionist. Sharon is passionate about person-centred care and looks forward to meeting you.

Katie

Katie Peters

Job Title: Interim Home Manager Joined: 2022

Katie Peters is the Interim Home Manager at Baycroft Flitwick. She is here to support you and your family through every step of the care journey. From answering your questions to helping organise the move-in process, Katie will make sure everything runs smoothly. Her goal is to help residents feel welcome, comfortable, and well cared for. If you need any advice or support, Katie is always happy to help.

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