Rokewood Court

I have found the carers to be kind and caring. When I have raised an issue, such as my husband has not been shaved, they have acted to remedy the problem.

Carers are kind and helpful despite having a tough job, especially with staff shortages and covid etc. In an ideal world, there would be more staff with more time for one to one conversations with residents but most have made an effort to get to know mum. She seems fairly settled. Our concerns have been minor ones - hearing aids not checked and clothes going missing. This has been easily rectified as we visit so regularly. We hope she will socialise more now and be able to get more fresh air. Thanks for all you do.

My mother in law has been a resident at Rokewood Court for at least eight months. Her care, dignity and well being has been the most important part of being a resident here at Rodewood Court. The staff here are exceptional nothing is too much trouble. Her carers are kind, compassionate and hard-working. We so appreciate their hard work and caring ways giving us the comfort of knowing she is in very capable and safe hands. Thank you.

Rokewood Court is a lovely home. It is very reassuring to know that Mum is being well cared for by extremely friendly, efficient and caring staff and that she is living in a safe and very comfortable environment. I feel very welcome every time I visit and nothing is too much trouble. I highly recommend Rokewood Court.

My father moved into Rokewood in December 2021. They took a lot of care in understanding my father's needs and requirements, and all of the staff are very caring and considerate. The atmosphere is extremely friendly, and the home itself is spotlessly clean and beautifully furnished.

My mother has settled in extremely well and I am very happy with the progress being made. She has been made to feel very welcome and is enjoying the trips out, the entertainment and cinema room. I am very satisfied with the choice we have made.

Very satisfied with the care my mother has received so far. All staff I have encountered have been very friendly, approachable and accommodating. The care they provide is very personal to my mother and they have made efforts to get to know her on an individual basis. I am happy and relaxed knowing she is being taken good care of.

From the moment I made contact with the home, my experience was excellent. I know my mother is in a safe and happy place. The food and menu are good with lots of choices. The coffee shop is welcoming. A very nice touch is the cinema room with some great movies for the old folk.

I have been very impressed with how smooth the whole process was, from first chats on the phone to finally being allowed to view the home (due to Covid). The moving in day was seamless and planned to perfection - the admissions advisor kept us informed throughout and we even got an update with pictures that same afternoon. Since moving in I have seen a huge improvement with my relative being happier, calmer and more relaxed. I would not hesitate in recommending.

As the home is new all the rooms are nice and fresh-looking and she is glad to have her own wet room which is an added bonus.

We had to wait to get our dear friend into a home during lockdown so the home's admissions advisor's contact and advice during this time were regular and appreciated. We were concerned about the transition into the care home, but the admissions advisor and the staff made it seamless and well planned. Rokewood is definitely a luxury home - very clean, exceptionally well presented and well-thought-out with plenty of activities. Very pleased with our choice of home/staff and our friend is settled and happy.

I have always found Rokewood Court to be of an excellent standard with regards to all care aspects. My father is extremely happy there and is full of praise for the staff. Rokewood Court has always kept me updated with my father's progress and they carry out what they say they will do.

My wife spent a long time looking for a care home for her 90+ year old mother, and after much research decided on Rokewood Court. I must say that everything so far has exceeded our expectations. It certainly fits the description of a luxury care home and the facilities and food are what you would expect from a quality hotel. It was a major disruption for her mother, as she had lived in the same house for 40 years and is very independent-minded. They have gone to great lengths to settle her in and make her feel cared for and pampered. We would like to thank all the staff for all that they are doing to manage this difficult transition. This has clearly been a very difficult time for my wife. She was given a lot of helpful advice and support from the admissions advisor on care options and invaluable help on managing the move. The admissions advisor and the other staff have kept my wife well informed and reassured on progress. They clearly see it is important to support both residents and their family. Thank you!

Exceptional care home with fantastic facilities. The rooms are always immaculate. Staff are very friendly, welcoming and caring. The management team communicate regularly and efficiently to keep me informed. Would highly recommend.

I have been visiting at the home since November 2020 when she arrived there. Unfortunately, I have not been into the home due to Covid restrictions but the staff have enabled me to see from outside her room. Everyone I've met have been so friendly and helpful.

All aspects of my contact and communication with staff at Rokewood Court have been excellent. I have been impressed with the way in which an assessment was carried out prior to the moving, in particular, to ensure all needs would be met. The care and organisation of the move. Communication from the staff to ensure I was informed/reassured that all was well. Extra touches such as flowers in the room and a photo of my relative was emailed to me on arrival day. The direct line to residents is excellent, and the reception desk is well managed so all immediate queries can be answered quickly. It seems nothing is too much trouble. Staff have been east to talk to, professional and always respond well/quickly to any question - most reassuring. Thank you.

My mother is fairly mobile and still has an active mind, so she was worried about moving into care. Now in her late 90's, she has suffered a few falls and needed a place of safety. Rokewood is everything she hoped it would be - good care, friendly staff, well-equipped room, excellent food and a chance to do more than just sit at home, falling asleep.

I have found the staff very helpful and pleasant. They are concerned that all is as wells as possible and the take time to talk when it is convenient. My room is bright, and although I have a wheelchair, they manage to move me so I can for lunch or group activity.

Rokewood Court care home is a beautiful place; it's a home from home environment. From the first minute you enter the building, you are greeted by happy, smiling staff who are willing to go that extra mile. A home is not just about the building; it's about the outstanding care and devotion to its residents. The employees are all personable people, the staff are very caring and passionate, always thinking outside the box making their job a true vocation.

My friend has been welcomed there with open arms. They made sure her stay will be as much like home as possible even suggesting photos of the family be brought in ready for her arrival day, the whole process was clearly explained and the day of the move went without a hitch. Since being there my friend has been treated impeccably and is clearly much happier. The set up with visits is lovely and easy which makes a massive difference. 5-star care home.