Rokewood Court

Rokewood Court, 20 Roke Road, Purley CR8 5DY
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9.9 66 Reviews
  • Rokewood Court, Purley
Rokewood Court Care Home in Kenley, Surrey is a purpose-built luxury care home.

The home offers 64 tastefully decorated furnished rooms with en-suite wet rooms.

Based in a quiet leafy, suburban area; the home is close to the Purley and Kenley mainline stations, close to Kenley Common which covers 139 acres of grassland and ancient woodland, yet the centre of London is only 14 miles to the north.

The home offers high-quality residential care, respite and bespoke dementia care along with great facilities for the residents to use such as private dining room, café-bar, cinema, hair and beauty salon.

A daily seven day a week programme of activities is available with a minibus for weekly excursions.

Person-centred care is delivered by a friendly and professional team who treat individuals with dignity and respect at all times.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1725 – £1775
  • Self-Funded Residential Dementia Care: £1725 – £1775
  • RESPITE Self-Funded Residential Care: £1925 – £1975
  • RESPITE Self-Funded Residential Dementia Care: £1925 – £1975

Fees are subject to assessment, room and availability.


Included in weekly fees: fully furnished en-suite wet room, 32" flat screen television, own private telephone, spa baths, use of cinema, medication support, 7 day a week activities, regular trips in the mini bus, care, all freshly cooked food and drink, house keeping, laundry.

These prices are only a guideline, please contact Rokewood Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Sara Goodwin (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (64)
  • Single Rooms with Ensuite Wet Room (64)

Visiting

  • Welcome families and friends to visit. Due to Covid restrictions the home request visits to take place in resident's rooms however, there is a quite lounge available for visits if required. The home ask that visitors call Rokewood Court to book visits and ask that meal times are protected. Visitors will be required to evidence a negative lateral flow test on day of visiting and to wear a face mask at all times.

Parking

  • There is a main car park at the front of the building, with designated visitors parking.

9.9

Rokewood Court has a Review Score of 9.9 (9.903) out of 10, based on 19 reviews in the last 2 years.
Over all time Rokewood Court has 66 reviews.

Overall Experience
  • 56
  • 10
  • 0
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Date Published
  • 66
  • 5
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  • 19
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Reviewer Connection to Rokewood Court
  • 26
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  • 3
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  • 1
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Total of 66, showing 61-66
Review from Stephen B (Son of Resident) published on 7 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is fairly mobile and still has an active mind, so she was worried about moving into care. Now in her late 90's, she has suffered a few falls and needed a place of safety. Rokewood is everything she hoped it would be - good care, friendly staff, well-equipped room, excellent food and a chance
to do more than just sit at home, falling asleep.
Reply from Jackie Cridlin, Home Admissions Advisor at Rokewood Court

Hello Stephen, Thank you very much for your kind words. We are delighted that mum is living with us, what a wonderful lady! we truly appreciate that Rokewood Court was your care home of choice.


Best regards


Jackie

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Review from D T (Resident) published on 21 December 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the staff very helpful and pleasant. They are concerned that all is as wells as possible and the take time to talk when it is convenient. My room is bright, and although I have a wheelchair, they manage to move me so I can for lunch or group activity.
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Review from Jeannette T (Daughter of Resident) published on 21 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Rokewood Court care home is a beautiful place; it's a home from home environment. From the first minute you enter the building, you are greeted by happy, smiling staff who are willing to go that extra mile. A home is not just about the building; it's about the outstanding care and devotion to its residents.
The employees are all personable people, the staff are very caring and passionate, always thinking outside the box making their job a true vocation.
Reply from Jackie Cridlin, Home Admissions Advisor at Rokewood Court

Thank you very much for your kind and positive words. The team at Rokewood Court endeavour to do their best for their residents and we are delighted to know how your parents have settled down living at Rokewood Court.

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Review from Karen R (Friend of Resident) published on 18 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend has been welcomed there with open arms. They made sure her stay will be as much like home as possible even suggesting photos of the family be brought in ready for her arrival day, the whole process was clearly explained and the day of the move went without a hitch. Since being there my friend
has been treated impeccably and is clearly much happier. The set up with visits is lovely and easy which makes a massive difference. 5-star care home.
Reply from Jackie Cridlin, Home Admissions Advisor at Rokewood Court

Thank you for a wonderful review, we continue to work hard showing dignity and respect to our residents and each other. Proud to be part of a great team.

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Review from Catriona L (Friend of Resident) published on 18 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot recommend this home highly enough. The quality of staff and the standard of care and support provided is amazing. My neighbour has settled in very quickly, and in her own words, "really loves it". It is very reassuring to know that she is being so well cared for and so well stimulated with
activities, fun and enjoyment. Thank you so much to all the wonderful staff at Rokewood.
Reply from Jackie Cridlin, Home Admissions Advisor at Rokewood Court

What kind words, thank you very much. It is a 'whole team approach' that makes our residents feel happy, very well cared for and safe. A great team with amazing residents.

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Review from Maureen B (Friend of Resident) published on 18 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment I saw the advertisement for Rokewood in 2019, I knew it was the right care home for my friend. She enjoyed the meeting with the staff who were assessing her, and they eventually did everything to assist with her moving in and since looking after her.
Reply from Jackie Cridlin, Home Admissions Advisor at Rokewood Court

Thank you, we are delighted your dear friend is living with us at Rokewood Court. Kind regards.

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Current Review Score: 9.9 (9.903)

Overview of Review Score

The Review Score of 9.9 (9.903) out of 10 for Rokewood Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.903 for Rokewood Court is calculated as follows: ( (204 Excellents x 5) + (22 Goods x 4) ) ÷ 226 Ratings = 4.903
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Rokewood Court is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Jun 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

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Meet the Team (7)

Thomasina

Thomasina Allan

Job Title: General Manager Joined: 2025

I am proud to lead a passionate team to deliver personalised quality care for our residents at Rokewood, ensuring they live well in a safe and caring environment.


I started my journey into care when I was 17 years old, caring for my father before he passed. Since then, I have worked in various positions from Care Assistant to Commissioning Registered Manager and hold a level 5 in Health and Social Care Management. I was proud to be the Registered Manager of Rokewood Court when it opened in 2020, and I am very happy to be back as it remains close to my heart.


When I am not busy working, I enjoy spending time with my fiancé, children and grandchildren. We enjoy trips away in nature. I have a love for animals and keep chickens, a cat named Simba, fish and a tortoise named Gonzo!

Narcisa

Narcisa Muntean

Job Title: Deputy Manager Joined: 2022

I qualified as a teacher in 2005, but my path changed in 2012 when I came to the UK and started working in the care sector as a care assistant. I have experience in both nursing and residential care homes which enabled me to gain more in-depth knowledge of differing care needs. I’m a great believer that no two residents are the same and that each has differing needs, desires and preferences.


I have developed through training and practice and besides being a care assistant, I have been an activity coordinator, and a team leader and I currently have over 3 years of experience as a Deputy Manager.


My biggest achievement to date has been occupying a position as Acting Manager in my previous workplace. It was a very rewarding position, full of new challenges from which I have learnt a lot and gained a good understanding of the management role in a care home which I look forward to bringing to Rokewood Court. I am currently working on my Leadership and Management level 5 Diploma, and I am using every opportunity to share my experience with the team and to get involved in our resident's care. I am very passionate about elderly and Dementia care which I aim to pass on to the rest of the team. The reason I started working with Rokewood Court and Cinnamon Care Collection is that we are all united and share the same values: passion, dedication and respect. I look forward to meeting you.

Chris

Chris Shields

Job Title: Lead Wellbeing & Lifestyle Coordinator Joined: 2025

I am the Lead Wellbeing & Lifestyle Coordinator at Rokewood Court, Kenley. I am responsible for putting together a timetable of activities and events for residents covering everything from physical, social, experimental, emotional/spiritual, creative/artistic, therapeutic and sensory activities.


I spent 37 years working as a library supervisor for the Borough of Croydon, where I managed teams at the Central Library and its 12 branches. I am a singer/songwriter/performer and have had a 35 year career performing in theatres and concert halls, having released 4 original albums of self-penned songs (all available on Spotify). I am a book author and have written and published 7 non-fiction books on everything from religion to history and biography. I am a recipient of the Diocese of Southwark’s Bishop’s Certificate and have been on Pilgrimage to the Holy Land.


I am married (23 years ago in Liverpool) and have girl/boy twins now age 16. I love good food and fine wine, good comedy and great music.

Monica

Monica Roguz

Job Title: Head Chef

What I do:
My name is Monika Roguz, I am the Head Chef at Rokewood Court care home.


My experience:
In the past ten years, I have worked as a head chef within the care sector my specialty is baking and cake decorating. My experience enables me to understand the expectations of our residents.


About me:
I am a busy mum of two wonderful children who keep me busy outside of work. I am passionate about putting a smile on people’s faces

Bob

Bob Singfield

Job Title: Maintenance Manager

What I do:
My job is to ensure our residents’ home is as comfortable and safe as can be, by maintaining the environment, equipment and services to the highest standard.


My experience:
I am a qualified joiner of 40 years standing and have worked in care for the past seven years as a carer, activities assistant and for the past four years in maintenance.


About me:
I enjoy making music, painting and spending time with my family.
I am a first time grandfather of a beautiful 2-and-a half year old girl.

Samantha

Samantha Oliver

Job Title: Head Housekeeper Joined: 2022

My name is Samantha Oliver and I am the Head Housekeeper at Rokewood Court care home


I originally owned a Childcare Recruitment Company but during Covid I decided to change careers and became a housekeeper at Rokewood Court.


I started at Rokewood in March 2022 and in December 2022 I was promoted to Head of Housekeeping. I enjoy the challenges day to day life brings at work keeping a 64 bedroom home clean and tidy and ensuring the residents feel like they are at home whilst staying with us.


I am a busy mum of two wonderful girls. I am originally from Cape Town and moved to the UK 25 years ago. I am a very sociable lady and enjoy days out with the family exploring new areas. I am often seen at a concert or two as both my children play musical instruments.

Sue

Sue Saxton

Job Title: Administrator Joined: 2021

I am the Administrator of the home and I deal with a variety of tasks within the home including Recruitment, Finance , payroll and general administration tasks. I also manage and support the administration team.


My very first role after leaving school was training to be a qualified Nursery Nurse. After passing exams and working in a nursery school I decided working with children was really not for me so taught myself how to type and became an office worker. I now have many years experience of working within an administration role and have previously worked in a care home for another provider. I have been working at Rokewood since 2021 and love working here and being part of a wonderful team.


I have two daughters and two grandchildren together with a Jack Russell cross called Casper. I love reading and have been known to get through 4 books in a week. I also like to Travel, my favourite destination so far being Italy. I also like listening to music whilst doing housework.

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