Ribble View

We visit Paul (my nephew) each week, his room is always clean and tidy and his clothes in good order. He is taken swimming and to the cinema, today when we arrived he was in the dining room colouring. It is his birthday on saturday and he is having a party. The staff are always friendly and helpful.

My wife has been a resident for 6 years. During this time I have always felt that she has received a high level of care from caring staff. he staff are approachable and welcoming.

Our son Paul has been in Ribble View for just 2 years. The staff at Ribble View are all to be congratulated for care and support of the residents, from the cleaners, to carers, nurseries, physio staff, kitchen staff all provide superb commitment to making life as good as it can be, they always try to get the residents involved in various activities coming up with different ideas to stimulate them. The only box we have not put is value for money.. Paul is being paid for by the NHS so that cost is not known to us.

When visiting, the care home has a welcoming and friendly atmosphere. Almost without exception, the staff are courteous and friendly. My son's complex needs are attended to efficiently and with compassion. My only negative comment would be that my requests to have an urgent review regarding my son's deteriorating condition haven't come to anything. It's quite possible this is due to poor response from the psychiatric and medical agencies involved in his care.

I find that the general level of care provided to my wife and other residents is higher than in other care homes. The staff that work here are inspirational because the care they provide really matters to them. My wife is living a longer, happier, healthier, life as a direct result of intervention from a number of staff members.

Since attending Ribble View my partner has made so much progress. He was in hospital for over 10 months stuck in a bed. At Ribble View he has learned how to stand and walk with the support of his physiotherapist. My partner's speech has improved also. The staff at Ribble View are friendly and welcoming, nothing is an issue. The staff work alongside my partner to ensure he progresses for what his future holds.

My partner moved to Ribble View in March 2020 - just before the first national lockdown - and I have been so impressed by the standard of care. The home has been set so many challenges and setbacks due to Covid, but they have kept us well-informed and up-to-date at all times. The home itself is really lovely; clean, modern, fresh-looking and spacious rooms. What makes a real difference at Ribble View is the people who work there. I know them by name and they all know my partner well and have a really good understanding of his needs; they are all friendly and positive and warm. They work as a team and frequently go above and beyond. My partner was really unhappy in his previous setting and we were worried that he had limited potential. He has gone from strength to strength at Ribble View and I wouldn't hesitate to recommend it to anyone.

Warm welcome. We were offered a drink after a car journey. Our first glimpse of our relative confirmed everything we had been told a) by phone b) by photo/video evidence. We were grateful for the regular communications and very happy that our relative is obviously well, happy, settled and thriving. There is such good humour and positivity about Ribble View staff; it is so nice to feel reassured by them. We know that, finally, our relative is in safe hands.