Ribble View

39 Church Avenue, Preston PR1 4UD
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8.6 8 Reviews
  • Ribble View, Preston
Ribble View supports adults living with complex needs arising from brain injuries, Huntington’s disease, mental health conditions, neuro disabilities, and physical health conditions.

The home has 30 bedrooms across three small units, each with its own shared kitchen, dining room, lounge and a range of accessible bathrooms. There are also communal facilities including a therapy room, beauty salon, activities hub, and large, accessible garden.

The nurse led team is composed of mental health and general Registered Nurses, therapists, and care staff. The team uses positive behaviour support to promote wellbeing for people who display behaviours of concern.

Haslam Unit provides support for those with complex mental health needs arising from a primary diagnosis such as schizophrenia, bipolar disorder, or major depressive disorder, or from a neurological condition, and present with acute mental health needs, including significant emotional dysregulation, suicidal ideation, psychosis, or dangerous agitation.

Beacon Unit provides support for those with a primary neurological diagnosis, including brain injury or spinal cord injury and present with predominant physical health needs.

Avenham Unit provides support for those with a primary neurological diagnosis with associated complex mental health needs, including brain injury, Huntington’s disease, Parkinson’s disease, spinal cord injury, or stroke, and those with a rare condition that presents with similar symptoms, including MELAS syndrome.

Ribble View embraces innovation in therapy, offering virtual reality sessions tailored to individuals’ interests to reduce anxiety, support physiotherapy and cognitive engagement.

Care plans centre on individual goals and choices, with structured support to rebuild routines, community connections, and purpose.
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Care Provided by Ribble View

Primary Care Categories

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care

Care Types Provided

  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Ribble View to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Ribble View to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jordan Crompton (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (30)
  • Single Rooms with Ensuite Wet Room (30)

Ribble View Reviews (8)

8.6

Ribble View has a Review Score of 8.6 (8.620) out of 10, based on 4 reviews in the last 2 years.
Over all time Ribble View has 8 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Ribble View
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Total of 8, showing 1-8
Review from Maureen C (Aunt of Resident) published on 7 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We visit Paul (my nephew) each week, his room is always clean and tidy and his clothes in good order. He is taken swimming and to the cinema, today when we arrived he was in the dining room colouring. It is his birthday on saturday and he is having a party. The staff are always friendly and helpful.
Reply from Jenna Wood, Marketing Manager at Ribble ViewThank you for sharing such a lovely review. It's great to hear how much you enjoy your visits and that he's supported to take part in activities he enjoys. We're really pleased that you find the home clean and welcoming, and the team friendly and helpful. We hope Paul has a fantastic birthday celebration this weekend!
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Review from Duncan C (Husband of Resident) published on 10 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been a resident for 6 years. During this time I have always felt that she has received a high level of care from caring staff. he staff are approachable and welcoming.
Reply from Lauren Slater, Marketing and Communications Officer at Ribble ViewThank you for sharing your kind feedback. It's wonderful to hear that your wife has received consistently high-quality care over the past six years. Your comments about our caring, approachable team mean a great deal to us - thank you again.
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Review from Kenneth S (Father of Resident) published on 14 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our son Paul has been in Ribble View for just 2 years. The staff at Ribble View are all to be congratulated for care and support of the residents, from the cleaners, to carers, nurseries, physio staff, kitchen staff all provide superb commitment to making life as good as it can be, they always try to
get the residents involved in various activities coming up with different ideas to stimulate them. The only box we have not put is value for money.. Paul is being paid for by the NHS so that cost is not known to us.
Reply from Lauren Hallas, Marketing and Communications Officer at Ribble ViewHello, thank you for taking the time to leave your review. We're so pleased to hear your feedback - our team work hard together to make every day better. We'll pass your feedback onto the them, it'll make their day!
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Review from T W (Father of Resident) published on 20 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When visiting, the care home has a welcoming and friendly atmosphere. Almost without exception, the staff are courteous and friendly. My son's complex needs are attended to efficiently and with compassion. My only negative comment would be that my requests to have an urgent review regarding my son's
deteriorating condition haven't come to anything. It's quite possible this is due to poor response from the psychiatric and medical agencies involved in his care.
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Review from S B (Husband of Resident) published on 26 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find that the general level of care provided to my wife and other residents is higher than in other care homes. The staff that work here are inspirational because the care they provide really matters to them. My wife is living a longer, happier, healthier, life as a direct result of intervention from
a number of staff members.
Reply from Jo Hemmingway, Marketing and Communications Officer at Ribble ViewThank you for your kinds words. It's great to receive feedback such as yours as we know that our colleagues at Ribble View do truly care for the people who live in their home. I'll make sure the team receive your review, I'm sure it'll make their day.
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Review from L M (Partner of Resident) published on 26 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since attending Ribble View my partner has made so much progress. He was in hospital for over 10 months stuck in a bed. At Ribble View he has learned how to stand and walk with the support of his physiotherapist. My partner's speech has improved also. The staff at Ribble View are friendly and welcoming,
nothing is an issue. The staff work alongside my partner to ensure he progresses for what his future holds.
Reply from Jo Hemmingway, Marketing and Communications Officer at Ribble ViewThank you so much for taking the time to leave a review of Ribble View. It's great to hear about the improvements your husband has made since moving into our home. We hope he continues to progress with the help of our colleagues. I'll make sure your kind words are passed on to the team.
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Review from Matthew N (Civil Partner of Resident) published on 3 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner moved to Ribble View in March 2020 - just before the first national lockdown - and I have been so impressed by the standard of care. The home has been set so many challenges and setbacks due to Covid, but they have kept us well-informed and up-to-date at all times. The home itself is really
lovely; clean, modern, fresh-looking and spacious rooms. What makes a real difference at Ribble View is the people who work there. I know them by name and they all know my partner well and have a really good understanding of his needs; they are all friendly and positive and warm. They work as a team and frequently go above and beyond. My partner was really unhappy in his previous setting and we were worried that he had limited potential. He has gone from strength to strength at Ribble View and I wouldn't hesitate to recommend it to anyone.
Reply from Jenna Wood, Exemplar Health Care at Ribble ViewThank you Matthew for your positive review. We're thrilled to hear that your partner has settled in well to the home and that the staff are friendly. I'll pass on your message and I know that it'll make everyone's day. Jenna
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Review from Isabel N (Mother-in-law of Resident) published on 7 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warm welcome. We were offered a drink after a car journey. Our first glimpse of our relative confirmed everything we had been told a) by phone b) by photo/video evidence. We were grateful for the regular communications and very happy that our relative is obviously well, happy, settled and thriving.
There is such good humour and positivity about Ribble View staff; it is so nice to feel reassured by them. We know that, finally, our relative is in safe hands.
Reply from Denise Hampson, Commissioning Home Director at Ribble ViewHello, thank you very much for your kind words – I will make sure to pass them on the care team. It’s our pleasure to care for your relative – and we are so glad you noticed they are thriving with us. And we do have a lot of humour and positivity here - one of our values is fun, and that’s something we take seriously!
We take a lot of pride on the very highest quality care – and we look forward to your next visit, whenever possible.
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Current Review Score: 8.6 (8.620)

Overview of Review Score

The Review Score of 8.6 (8.620) out of 10 for Ribble View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.578 for Ribble View is calculated as follows: ( (27 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 45 Ratings = 4.578
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.042 Points relating to the number of positive Reviews for Ribble View is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 4 Positive Reviews ÷ 6 = 0.667
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Sep 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

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Jordan Crompton

Job Title: Home Manager

Hi, I'm Jordan Home Manager at Ribble View Care Home in Preston.


Exemplar Health Care has a reputation for delivering first-class, person-centred care, which is achieved by truly focusing on those using the service. I wanted to get back to focusing on the individual and making a positive difference in their lives, this is something that Exemplar Health Care is known for.


I am thrilled to be able to develop what will no doubt be a strong and successful team at Ribble View. However, I am most excited about sharing successes (big and small) with everyone who is a part of Ribble View - we have an exciting journey ahead of us!

Frequently Asked Questions about Ribble View

What types of Care is Ribble View registered for?

Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ribble View have?

There are 30 Single Rooms.

What are the Facilities & Services at Ribble View?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ribble View to the centre of Preston?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ribble View to verify any information. View our terms and conditions. Ribble View has an Enhanced Service - more info.