Lambwood Heights Care Home

I spent two weeks respite at Lambwood in July after having major surgery. I found all staff to be helpful. Facilities were good but because of Covid, some things were not possible. They did set up a garden room for visitors to come, but this was hard as you had to wait for a slot. I would certainly go again.

Obviously, in these surreal times, it is very difficult to determine the actual reality as I am unable to spend time in the home itself when visiting.

I find all staff very friendly and helpful. They always keep you informed about the resident. Everything seems very high standard and well run. I have not had the chance to go inside at the moment because of covid 19; I look forward to seeing more of the care home when I can visit someday.

Lambwood Heights is an exceptionally well-appointed care home. Having had absolutely awful treatment at the hands of the local NHS, the fantastic staff have been so caring and attentive, the improvement in my father's condition has been nothing short of miraculous. The staff at Lambwood Heights are incredibly caring and highly professional. Nothing is too much trouble for them whatever my father's needs, the staff are always ready to help and change things. This is true of every member of staff from the receptionist, to the chef, the nurses and everyone - all show so much compassion. Even in the most trying circumstances of COVID-19, the staff have really gone the extra mile to make things easier for the residents and relatives. I cannot recommend Lambwood Heights highly enough! Thank you to all the staff at Lambwood Heights!

Dad is an intelligent man whose body has started to deteriorate. After a few spells in hospital, it felt like the NHS was giving up. Indeed, the NHS discharge was on the basis you will never walk again. The experience at Lambwood Heights could not be more different. From support with the fight with the NHS to let him go into Lambwood Heights rather than one the NHS dictated they should select, to the loving care and treatment he has received. Lambwood Heights team could not have been more supportive of both my father and us as relatives. The care, facilities, staff and management are exemplary. They show just how we should care for and treat our elderly. The improvement over what was provided by the NHS is orthogonal. Dad has settled in enjoys the facility, services and entertainment offered. Nothing is too much trouble for the team at Lambwood Heights. Dad progresses and albeit with assistance and a frame has started his journey back to mobility. I rate Lambwood very highly.

Lambwood Heights Care Home creates a warm and happy environment for the elderly. My mother really enjoyed her day visit for 'Fish and Chip Friday'. She said that the staff were very sweet and she loved singing songs with the other residents. The day was well organised and management go above and beyond to cater to your needs.

Lambwood Heights is without doubt an excellent care home. The management and staff teams are professional at every level and are always available to discuss any part of the care being given to ensure each resident's personal needs are met in full.

I am extremely happy with the exceptional care Lambwood Heights provide for my aunt who has Alzheimer’s and poor eyesight. From the moment you walk through the door you are greeted with warmth and friendliness from a very dedicated team. I have total peace of mind because I have seen how the staff work alongside the residents to give them personalised care and treat them with dignity and great respect. My aunt’s behaviour could be very challenging at times, but now through their hard work and commitment, she has calmed down and settled well. The home work well with the local memory team and their own doctor to ensure my aunt’s health is priority. I am always updated on her condition and consulted with every decision made. The staff are truly amazing and I wouldn’t hesitate to recommend Lambwood Heights to anyone. They deliver 100% professionalism, compassion and outstanding care in every department. It is clearly noticeable that all residents are at the heart of everything they do.

The nurses called every day updating us on Mum's progress.

I would say to anyone thinking about a care home, without any hesitation whatsoever, I highly recommend Lambwood Heights.

I am so pleased with the care and attention that my parents receive. Lambwood Heights is a beautiful welcoming home that I can highly recommend.

My mother recently spent 4 weeks respite care at Lambwood Heights; she enjoyed the activities and socialising and made significant progress with her mobility. Thank you.