






Oakland Care's award-winning Lambwood Heights Care Home is a luxury, purpose-built care home offering the highest quality residential, nursing, memory and respite care focused on you and your loved ones.
Lambwood Heights is set in beautiful, peaceful, luxurious surroundings close to the centre of Chigwell and Grange Hill Underground station (Central Line).
The beautifully designed, spacious rooms benefit from private en-suite wet rooms, a café bistro, full-screen cinema room, hair...
Care Provided by Lambwood Heights Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 73 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Lambwood Heights Care Home for full pricing details and T&Cs.
Contact Lambwood Heights Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Oakland Care
- Private Owned
Person in charge
- Eva Bucur (Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (73)
- Single Rooms with ensuite Wet Room (73)
Lambwood Heights Care Home Reviews (112)
Lambwood Heights Care Home has a Review Score of 9.8 (9.826) out of 10, based on 32 reviews in the last 2 years.
Over all time Lambwood Heights Care Home has 112 reviews.
I found the staff easy to liaise with and the Manager was always available via email should a more direct approach be required. They managed the dreadful Covid situation with professionalism and good judgement for which I was very grateful as they kept mum safe during the worst of the pandemic.
The rooms are clean and bright and come with all the usual facilities and their Lifestyles team do a lovely job of entertaining the residents on a daily basis.
It was heartening to see a most beautiful birthday cake and fabulously tasteful decorations in mum’s room on her 83rd birthday. The little touches are so important.
I can highly recommend this establishment.
Many thanks for your kind review, it was a pleasure to have your Mum with us for such a long time. All our best wishes for the future.
Poor diabetes knowledge and management. Left in bed wet. Not attended in enough time. Hearing aids are put in the wrong ears. I was called several times to recheck medication - unsure of his needs. Removed early due to stress. Not the respite planned.
Thank you for taking the time to review Lambwood Heights.
My six week stay at Lamswood Heights was just what I needed. This is an exceptional care home. Very well run with excellent food and a large caring staff who cannot do enough for you. The decor throughout was very modern and beautifully styled - more like a classy hotel than a care home. A wonderful experience that I will never forget.
Many thanks for taking the time to review Lambwood Heights. The whole team appreciate your kind comments.
On the whole, excellent. The company accounts department is none to be desired. After giving a credit note, they deducted from that.
Many thanks for taking the time to review Lambwood Heights, your comments are appreciated.
It was a shame mum joined during covid as no activities were on and mum had to spend time alone in her room. Mum was very lonely - when she did get out of her room there were very few residents for her to talk to so we moved mum to the busier 'Woodlands' home.
Thank you for taking the time to review Lambwood Heights, your comments are appreciated.
I was very impressed with the whole set-up at the care home. I know the home was newly built and all the facilities were excellent, but it was the atmosphere which completed the situation. All the staff - medical, care and household were both efficient and very caring, calm and attentive. Al all times, it felt almost more like a hotel than a care home. I would most certainly return if the future.
Many thanks for your kind review; the team will appreciate your comments.
The staff all seem to know Dad well and a definite relationship has started to form with the various carers and staff on duty.
We shared a meal with Dad in a private dining room although some staff were also using the space for their lunch at the time. Food is good and cooked well by the chef. Any concerns and suggestions are discussed and taken on board. The care team are always willing to adapt to the needs of the resident.
The activities are enjoyable and interactive with the residents.
My recommendations to the home would be to develop a communication tool or app whereby the family and care team can view share notes on the resident's daily care.
Overall I am happy with the care my dad is receiving In Lambwood.
Many thanks for your kind review, your comments are appreciated by the whole team. It is a pleasure to have your dad living with us.
My stay at Lambwood Heights for three weeks was very comfortable. The staff were very caring but the food was saved on soft for regular residents. Otherwise faultless.
Many thanks for your very kind review, we are pleased you enjoyed your stay and we were able to help get you back on your feet.
Overall my mother had a very good experience as most of the staff were lovely and kind. The facilities are excellent and it is a lovely environment to be in. She met some other lovely residents and would definitely return in the future.
Very many thanks for your kind review, it was our pleasure to have your mum staying with us and look forward to seeing her again in the future.
Have been extremely impressed by the amenities provided, the staff friendliness, and management's availability to accommodate us if we had any concerns. There have been activities provided on most days we have visited which our friend attends. We appreciate the difficulty at this time with Covid affecting the provision of entertainment but some has been found. In our last comment, we would like to express, the receptionists as they are always pleasant and welcoming.
Many thanks for taking the time to review, your thoughts are appreciated. I will ensure the whole team are aware of your comments. It is our pleasure to have your friend living at Lambwood Heights.
My daughter has used more than 11 different respite care homes in the past. I found Lambwood Heights Care Home to be the best. The home is extremely kept well run. My daughter has been looked after with utmost care, love, and respect. The staff have been extremely helpful and caring. They cared for her really well and helped with her needs, and severe learning difficulties. I highly recommend this place to all honestly, and with total confidence. The staff there deserve medal.
Many thanks for your kind review, I will ensure the whole team are aware of your comments - positive feedback is always lovely to receive! It is our pleasure to have your daughter stay with us on a regular basis and we look forward to seeing her again soon.
Couldn't ask for more friendly or helpful staff who made it an easier experience to go through.
Thank you for taking the time to review our service at Lambwood Heights, your feedback is very important to us. It was our pleasure to look after you post-surgery and help you get back to full health.
Staff members are friendly, thoughtful, caring, attentive and helpful. My 96-year-old mother was put at ease from the outset.
When visiting the staff were always amenable and considerate.
Accommodation and facilities 5 star.
Very many thanks for your kind review, I shall ensure all the team are aware of your comments. We hope your mother will visit us again soon!
Very satisfied with the entire experience so far, from the initial conversation, tour, finalising the details of the room, the day of the move and of course the ongoing care that my mother is receiving.
Thank you very much for your kind review, it is a pleasure to have your mum at home with us.
Since my father has been at Lambwood Heights Care Home I have been very impressed with the care he has received. All the staff seem to go that extra mile to help with Dad's needs and helping him to recover from his stroke (he also has vascular dementia). The ambience at Lambwood is wonderful and with the surrounding grounds and gardens, I know the outdoor space will good for Dad's wellbeing. From the moment you are greeted by the reception team, you are made to feel very welcome in a family-like environment. Thank you.
Thank you very much for your kind review, we shall share your comments with the whole team. It is a pleasure to have Dad at home with us.
Everything is great. On checking in, the welcoming team were wonderful and made my mother feel at home immediately. Since my mother has checked in, everything has run super smoothly. The standard of the decor is superb, the food is good, and the staff are extremely caring, with nothing too much for them. The main thing is that my mother is very happy, and taking part in the various activities, and enjoying the gardens. It was certainly the right decision to move to Lambwood Heights. Thank you to all the team.
Thank you for taking the time to leave a review, I will ensure the whole team see your comments. It is our privilege to have your mother at home with us.
A lovely environment and first-class facilities for a respite stay for my godmother. All the staff were extremely kind and attentive.
Very many thanks for taking time to leave a review. It was our pleasure to have your godmother with us for a respite break.
We really thought we were going to lose her, but the care and support that she’s received have been 1st class, and we really can’t believe how well she’s doing... so much so, she wants to continue her journey of life being cared for by these wonderful carers/staff that have supported her from day one. I would like to thank everyone that has made her transition to the care sector so easy; you all are amazing.
Thank you so very much.
Thank you so much for your super review, it means so much to the whole team to receive such encouragement and they will all be delighted. It is our privilege to welcome your aunt to her new home and to continue to care for her.
My dad spent 3 weeks in Lambwood Heights after being in hospital for 3 weeks, my dad arrived in Lambwood Heights very underweight and poorly. It was amazing to see how much he had improved both physically and mentally due to the care and support of all the staff in Lambwood Heights. Nothing was too much trouble.
Thank you very much for taking time to review Lambwood Heights your comments will be shared with the whole team. We are delighted to have helped your dad feel much better!
We were informed that we were not allowed into the home when she was admitted due to the Covid-19 rules, but the way this was handled was excellent.
She has been here now for two months and is much happier, safer and cared for than when she was at home on her own.
On our first visit, you could see the change in her, smiling, singing and dancing in the Summer House.
Thanks to all the staff for your hard work.
Many thanks for your very kind review, the whole team appreciate your comments. It is our pleasure and delight to have your sister living with us.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 August 2021Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 05 Jan 2026
It was roulette and drag queens rather than Santa and reindeer at a Chigwell care home’s Christmas party. More than 70 residents at Lambwood Heights Care Home on Lambourne Road,...
There are no upcoming events for Lambwood Heights Care Home.
Awards / Recognitions (19)
- 06 May 2026Recipient: Oakland Care
- 30 Jan 2026Recipient: Oakland Care
- 31 Jan 2025Recipient: Oakland Care
Accreditations
There are no accreditations posted yet for Lambwood Heights Care Home.
Meet the Team (4)

I started my journey in Health and Social Care over a decade ago; since then, I have worked in a variety of different areas, such as Physical Disability, Learning Disability and Residential Care. I am proud and passionate to work at Lambwood Heights as General Manager, and my primary aim within my role is to create and lead a people-centred function team that delivers the best possible experience for our residents, ensuring they continue to lead a happy and purposeful life.

I began my nursing career in 2005 after qualifying as a Registered General Nurse. Since then, I’ve worked in a variety of roles across both community and acute hospital settings, with most of my positions involving leadership or management responsibilities. I pride myself on maintaining high clinical standards and always focusing on compassionate, person-centred care. I love being part of the Lambwood Heights family, and I thoroughly enjoy working here.

I have been in the Health and Social Care Sector for 30 years, reaching my ambition to become a Registered Manager. I joined Oakland Care in October 2019 and have worked in various roles throughout this time and settled as the homes’ Client Relations Assistant.
Every day I walk through the door, I still get the wow feeling, thinking how lucky we are to have Lambwood Heights as a place to call home for our residents and a beautiful place to work. I thoroughly enjoy this role and meeting people as they begin their care journey and supporting them in discovering that we see it as a new chapter to be enjoyed to the full.

I joined Lambwood Heights in February 2020 and bring a lot of experience and knowledge to my role as Head of Hospitality at Lambwood Heights having previously worked at Village Kitchen, La Sala and Chigwell Hall.
We pride ourselves that the daily menu has enough variety for residents to enjoy something different each day. It’s important to get regular feedback from our residents on their likes and dislikes whilst ensuring their dietary and nutritional needs are met.
We often have themed days such as Caribbean Day and always have Fish and Chip Fridays! I like to ensure residents have their favourite meals too and our milkshakes are very popular.
When not in the kitchen I enjoy spending time with my son Antoni and long walks with my dog.
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