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Lambwood Heights Care Home

244 Lambourne Road, Chigwell, Essex IG7 6HX
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Lambwood Heights Care Home, Chigwell
Lambwood Heights Care Home, Chigwell
Lambwood Heights Care Home, Chigwell

Oakland Care's award-winning Lambwood Heights Care Home is a luxury, purpose-built care home offering the highest quality residential, nursing, memory and respite care focused on you and your loved ones.

Lambwood Heights is set in beautiful, peaceful, luxurious surroundings close to the centre of Chigwell and Grange Hill Underground station (Central Line).

The beautifully designed, spacious rooms benefit from private en-suite wet rooms, a café bistro, full-screen cinema room, hair...  

Care Provided by Lambwood Heights Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 73 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,650N/A
Residential Dementia CareFrom £1,650N/A
Nursing CareFrom £2,050N/A

Contact Lambwood Heights Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Eva Bucur (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (73)
  • Single Rooms with ensuite Wet Room (73)

Lambwood Heights Care Home Reviews (112)

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9.8

Lambwood Heights Care Home has a Review Score of 9.8 (9.826) out of 10, based on 32 reviews in the last 2 years. Over all time Lambwood Heights Care Home has 112 reviews.

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Showing 112 reviews matching selected criteria
Review from J H (Son of Resident) published on 7 February 2023 Submitted via Postal Card
Overall Experience

The staff are very good. The quality of food and the way it is prepared is poor. Security needs to be reviewed. We regularly walk in unchallenged.

Reply from Fiona Heneghan, Client Relations Manager at Lambwood Heights Care Home

Thank you for taking the time to review. We will ensure we address your concerns.

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Review from B G (Wife of Resident) published on 2 February 2023 Submitted via Postal Card
Overall Experience

Lambwood Heights Care Home is very luxurious and the staff are caring. No real complaints! Just that residents are left every day placed in a lounge in front of the TV so they all sleep while staff sit around. Staff problems like everywhere, especially weekends. Repetitive entertainment and food. They do their best!

Reply from Fiona Heneghan, Client Relations Manager at Lambwood Heights Care Home

Thank you for taking the time to review. We will be responsive to your comments.

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Review from Christine P (Daughter of Resident) published on 31 January 2023 Submitted via Website
Overall Experience

My mum has been a resident since April 2022. It is never an easy decision, but our worries and concerns were put to rest after mum's short stay for respite on two occasions had been such a help to both mum and myself. When the time came to consider permanent care, Lambwood Heights was our first choice. The staff are very caring and committed as is management too, and are always willing to help with any matters you wish to discuss. Mum is happy and content which gives us peace of mind. I would not hesitate to recommend Lambwood Heights to those looking for the best care for loved ones.

Reply from Nicola Latham, Client Relations Manager at Lambwood Heights Care Home

Thank you for taking the time to review Lambwood Heights, we are delighted to have your mum living at Lambwood. Your comments are much appreciated by all the staff.

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Review from R B (Husband of Resident) published on 30 January 2023 Submitted via Website
Overall Experience

The care given to my wife is excellent. The staff at Lambwood work very hard not only for the residents but also for the relatives. The atmosphere within Lambwood is a credit to all the dedicated people that are employed there.

Reply from Nicola Latham, Client Relations Manager at Lambwood Heights Care Home

Many thanks for taking the time to review Lambwood Heights. It is our pleasure to care for your wife. Your comments will be appreciated by the whole team.

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Review from Susan D (Daughter of Resident) published on 30 January 2023 Submitted via Postal Card
Overall Experience

From what I have seen, the home is caring for my mother very well. At first, she was very reluctant to join in the lifestyle activities and make friends with the other residents, but with the staff's encouragement, she is now participating in most of the entertainment and social programme. The carers are very friendly and attentive to my mum's needs and are always helpful to visitors. The management has invited residents' families to give their ideas and views on improvements, which is good.

Reply from Nicola Latham, Client Relations Manager at Lambwood Heights Care Home

Many thanks for taking the time to review our service, and we are delighted your Mum has started to enjoy life at Lambwood Heights!

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Review from S A (Son of Resident) published on 28 November 2022 Submitted via Postal Card
Overall Experience

Warmly walked through a visit at the home by the client's relationship manager. Took my mum's needs and concerns with compassion. Every member of staff has been above and beyond expectations. She often remarks, feeling like she is on holiday! I could not have asked for a better outcome for my mum's happiness and care. The costs are higher than average, but the standard of care is second to none.

Reply from Nicola Latham, Client Relations Manager at Lambwood Heights Care Home

Thank you for taking the time to review Lambwood Heights - your comments will be appreciated by the whole team. We are delighted mum comes back regularly for a respite say or to help out.

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Review from T D (Daughter of Resident) published on 28 November 2022 Submitted via Website
Overall Experience
We were really pleased with the care and attention our mum received.
Parking could be a problem.
Our mum enjoyed visiting your hair salon.
The home always appeared clean and tidy.

All the staff were friendly and approachable.

Reply from Nicola Latham, Client Relations Manager at Lambwood Heights Care Home

Thank you for taking the time to review Lambwood Heights, your comments are appreciated. We look forward to welcoming your mum again in the future.

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Review from Viv R (Sister of Resident) published on 23 November 2022 Submitted via Website
Overall Experience
Everyone is very kind in Lambwood Heights. They are patient and gentle with all their residents. The place itself is luxurious and unlike any care home, I've seen.

It's like a home from home. Would highly recommend.

Reply from Nicola Latham, Client Relations Manager at Lambwood Heights Care Home

Many thanks for taking the time to review Lambwood Heights, it has been our pleasure to have your sister back with us again for a respite stay and we look forward to being of service again in the future.

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Review from Mark F (Son of Resident) published on 23 November 2022 Submitted via Website
Overall Experience

All the staff were extremely attentive, knowledgeable and helpful in looking after my mother for maybe fifteen months. During the difficult Covid times, their attention to all required protocols was always up to date and communication of such was first class. Many thanks, Team.

Reply from Nicola Latham, Client Relations Manager at Lambwood Heights Care Home

Many thanks for taking the time to review Lambwood Heights, it was our pleasure to have your Mum staying with us and we sincerely hope she continues to stay well and happy.

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Review from B C (Husband of Resident) published on 23 November 2022 Submitted via Website
Overall Experience

The staff at this home have treated my wife with considerable professionalism as regards her care and medication, but also with much-unaffected kindness and encouragement. One sees this extended to other residents too, and she has blossomed after prompt admission in September when two other nursing homes had to decline her admission.

The facilities are very well designed, each floor and wing having its own individual and appealing character, and residents' rooms are furnished to a high standard. The catering and hospitality are exemplary: several of my wife's relatives have visited from far away, and have been able to share a fine meal with her. An `excellent' rating throughout is not given lightly: the improvement in her condition since admission is enormously encouraging.

Reply from Nicola Latham, Client Relations Manager at Lambwood Heights Care Home

Many thanks for taking the time to review Lambwood Heights. Your comments are appreciated by the whole team and we hope your wife continues to thrive.

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Review from E S (Wife of Resident) published on 24 August 2022 Submitted via Postal Card
Overall Experience

I am very happy with the care my husband is receiving. The home is warm and welcoming with excellent facilities and varied activities. The fact that he has seen a GP on several occasions is an added bonus.

Reply from Nicola Latham, Client Relations Manager at Lambwood Heights Care Home

Thank you very much for taking the time to review Lambwood Heights, we are delighted to have your husband living in this lovely home and welcoming you on regular visits.

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Review from R R (Son of Resident) published on 19 August 2022 Submitted via Postal Card
Overall Experience

An excellent care home. Very good facilities, spotlessly clean and very well presented. A lot of thought has gone into the sign. The staff were very professional and had a better understanding of my mother's needs than I did. They kept her side safe. They are very good at managing the covid situation, facilitating the visiting, and going beyond what was required of them. The food was excellent and I was able to have a meal with my mother which wouldn't have been possible in most homes. My mother had a beautiful en-suite room which was better than her room at home.

Reply from Nicola Latham, Client Relations Manager at Lambwood Heights Care Home

Many thanks for taking the time to send a review, your comments are much appreciated. It was our pleasure to care for your mother and we were all saddened to hear of her passing.

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Review from C A (Daughter of Resident) published on 19 August 2022 Submitted via Postal Card
Overall Experience

Was initially worried about putting mum into a care home for respite having a fixed idea of what they might be like, but Lambwood Heights is like a five-star hotel. The care, staff, facilities and activities were excellent during her two-week stay - the second time we've used their respite option.

Reply from Nicola Latham, Client Relations Manager at Lambwood Heights Care Home

Thank you for taking the time to write a review. We are delighted to have welcome your mum twice already for a respite stay and very much look forward to seeing her again soon.

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Review from M S (Daughter of Resident) published on 19 August 2022 Submitted via Website
Overall Experience

This is a review of Lambwood Heights Care Home. I looked at quite a few care homes in the local area and was very impressed from the start and continue to be from my first meeting with the Client Relations Manager. We were shown all around this lovely home. The bedrooms are large and airy and of high quality fixtures and fittings. I like the art deco design throughout. The staff are kind. It is very hard for any person to leave their own home but on arrival to my mother's room there was a welcome bunch of flowers, chocolates and a card. These touches are very nice. They celebrate as much as they can different events and will always try to insure the resident is happy. I would have no hesitation in recommending it here.

Reply from Nicola Latham, Client Relations Manager at Lambwood Heights Care Home

Thank you very much for taking the time to send in your review. Your comments and observations are very welcome and we are delighted to have your Mum living with us, it's our pleasure to care for her.

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Review from L H (Daughter of Resident) published on 1 August 2022 Submitted via Postal Card
Overall Experience

Lambwood Heights Care Home is like a 5-star hotel. I will be forever grateful for the care and respect given to my mum in her last few weeks on the nursing floor. We had wonderful quality time with Mum, secure in the knowledge that she was being given the best care and that she was safe. With love and thanks to every single member of staff.

Reply from Nicola Latham, Client Relations Manager at Lambwood Heights Care Home

It was such an honour to care for your mum and keep her as comfortable as possible. Thank you for taking the time to review and the whole team will appreciate your comments.

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Review from L P (Daughter of Resident) published on 20 July 2022 Submitted via Postal Card
Overall Experience

Such caring staff who are so patient and kind to my dad. They take time to get to know what he is able to do and what he needs help with, also his likes and dislikes. They help him keep as much independence as they can while keeping him safe. The room is very spacious and kept spotless, and the bathroom (ensuite) allows Dad to have daily showers again! They also take time to listen to my concerns, and having a doctor visit weekly, gives me great peace of mind.

Reply from Nicola Latham, Client Relations Manager at Lambwood Heights Care Home

Many thanks for taking the time to review and for your positive comments. We are always keen to feedback from relatives and have an opportunity to rectify any issues as they arise. Your kind comments will be passed onto all staff.

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Review from R C (Daughter of Resident) published on 1 July 2022 Submitted via Postal Card
Overall Experience

I found Lambwood Heights Care Home to be a warm, friendly environment and the carers and facilities were good. The standard of hygiene appeared excellent and dad was washed/showered daily. It was handy to have the hairdresser onsite and dad enjoyed the quiz socials. There was poor flexibility with regard to main meal times as the timing didn't work well with dad's dialysis schedule and on these days and he wasn't given a substantially balanced meal in the evening.

Reply from Nicola Latham, Client Relations Manager at Lambwood Heights Care Home

Many thanks for taking the time to review Lambwood Heights, your comments are very welcome and have been noted for future visits. It was our pleasure to have your dad stay with us.

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Review from Lawrence C (Brother-in-law of Resident) published on 29 June 2022 Submitted via Postal Card
Overall Experience

What a difference! This new building has a hotel atmosphere, distant from any institutional ambience. The main difference is the staff they make every floor a joy and a happy place to live.

Reply from Nicola Latham, Client Relations Manager at Lambwood Heights Care Home

Many thanks for taking the time to review Lambwood Heights, we are delighted your brother-in-law has settled well and is happy.

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Review from C K (Daughter of Resident) published on 29 June 2022 Submitted via Postal Card
Overall Experience

The facilities and care staff are very good. Most of the staff are very caring, but often there seems to be a shortage of staff, and therefore, slow response times when needed. Response from management to written concerns is slow. Food is served late lunchtimes - often 1.30 or later, so desert sometimes carrying out 2.45 or after, which is too late I think.

Reply from Nicola Latham, Client Relations Manager at Lambwood Heights Care Home

Many thanks for taking the time to review Lambwood Heights, it was our pleasure to care for your Mum.

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Review from D C (Nephew of Resident) published on 23 June 2022 Submitted via Website
Overall Experience

The service that the care home offers is really something else and even though it's not cheap it's worth every penny. You can't take the money with you and if you want to give the best final years to your family member then there is really no hesitation to go for the best you can afford. Every member of the staff goes far above the expectations we had and it offers something for every elderly person no matter their condition.

Reply from Nicola Latham, Client Relations Manager at Lambwood Heights Care Home

Thanks very much for your kind review, the whole team really appreciate your kind comments and opinion.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 August 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 05 Jan 2026

    It was roulette and drag queens rather than Santa and reindeer at a Chigwell care home’s Christmas party. More than 70 residents at Lambwood Heights Care Home on Lambourne Road,...

Upcoming Events

There are no upcoming events for Lambwood Heights Care Home.

Awards / Recognitions (19)

  • 06 May 2026Recipient: Oakland Care
  • 30 Jan 2026Recipient: Oakland Care
  • 31 Jan 2025Recipient: Oakland Care

Accreditations

There are no accreditations posted yet for Lambwood Heights Care Home.

Meet the Team (4)

Eva Bucur
Eva BucurJob Title:General ManagerJoined: 2023

I started my journey in Health and Social Care over a decade ago; since then, I have worked in a variety of different areas, such as Physical Disability, Learning Disability and Residential Care. I am proud and passionate to work at Lambwood Heights as General Manager, and my primary aim within my role is to create and lead a people-centred function team that delivers the best possible experience for our residents, ensuring they continue to lead a happy and purposeful life.

Victoria Lambert
Victoria LambertJob Title:Deputy ManagerJoined: 2026

I began my nursing career in 2005 after qualifying as a Registered General Nurse. Since then, I’ve worked in a variety of roles across both community and acute hospital settings, with most of my positions involving leadership or management responsibilities. I pride myself on maintaining high clinical standards and always focusing on compassionate, person-centred care. I love being part of the Lambwood Heights family, and I thoroughly enjoy working here.

Sally Wakeman
Sally WakemanJob Title:Client Relations AssistantJoined: 2019

I have been in the Health and Social Care Sector for 30 years, reaching my ambition to become a Registered Manager. I joined Oakland Care in October 2019 and have worked in various roles throughout this time and settled as the homes’ Client Relations Assistant.

Every day I walk through the door, I still get the wow feeling, thinking how lucky we are to have Lambwood Heights as a place to call home for our residents and a beautiful place to work. I thoroughly enjoy this role and meeting people as they begin their care journey and supporting them in discovering that we see it as a new chapter to be enjoyed to the full.

Kamila Stroka
Kamila StrokaJob Title:Head of HospitalityJoined: 2020

I joined Lambwood Heights in February 2020 and bring a lot of experience and knowledge to my role as Head of Hospitality at Lambwood Heights having previously worked at Village Kitchen, La Sala and Chigwell Hall.

We pride ourselves that the daily menu has enough variety for residents to enjoy something different each day. It’s important to get regular feedback from our residents on their likes and dislikes whilst ensuring their dietary and nutritional needs are met.

We often have themed days such as Caribbean Day and always have Fish and Chip Fridays! I like to ensure residents have their favourite meals too and our milkshakes are very popular.

When not in the kitchen I enjoy spending time with my son Antoni and long walks with my dog.

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