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Lambwood Heights Care Home

244 Lambourne Road, Chigwell, Essex IG7 6HX
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Lambwood Heights Care Home, Chigwell
Lambwood Heights Care Home, Chigwell
Lambwood Heights Care Home, Chigwell

Oakland Care's award-winning Lambwood Heights Care Home is a luxury, purpose-built care home offering the highest quality residential, nursing, memory and respite care focused on you and your loved ones.

Lambwood Heights is set in beautiful, peaceful, luxurious surroundings close to the centre of Chigwell and Grange Hill Underground station (Central Line).

The beautifully designed, spacious rooms benefit from private en-suite wet rooms, a café bistro, full-screen cinema room, hair...  

Care Provided by Lambwood Heights Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 73 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,650N/A
Residential Dementia CareFrom £1,650N/A
Nursing CareFrom £2,050N/A

Contact Lambwood Heights Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Eva Bucur (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (73)
  • Single Rooms with ensuite Wet Room (73)

Lambwood Heights Care Home Reviews (112)

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9.8

Lambwood Heights Care Home has a Review Score of 9.8 (9.826) out of 10, based on 32 reviews in the last 2 years. Over all time Lambwood Heights Care Home has 112 reviews.

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Showing 112 reviews matching selected criteria
Review from Joanna S (Resident / Service User) published on 21 March 2025 Submitted via Postal Card
Overall Experience

Excellent care staff. The hairdresser is wonderful and lifts my spirits, magical lady. Staff are amazing, the receptionist is so helpful and charming, three other members of staff are brilliant too - nothing is too much trouble. I would like to thank the cleaner too for all her hard work + smiles.

Reply from Sally-Ann Wakeham, Client Relations Assistant at Lambwood Heights Care Home

Thank you so much for leaving us a review , with such kind words which we shall certainly share with the team.

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Review from A M (Son of Resident) published on 21 March 2025 Submitted via Postal Card
Overall Experience

Both mum and dad have been at Lambwood Heights Care Home for a year now. The care has been excellent and their medical requirements have been carefully monitored. The staff are very caring, friendly and helpful. There are plenty of activities to keep them entertained. At the end of last year mum and dad celebrated their 70th wedding anniversary, and the home provided a lovely party for them and their family, which was impressive particularly as it was on Christmas Eve. Mum suffers from Alzheimer and dementia and dad from Parkinsons. We have been lucky to keep them both together. Unfortunately we lost dad at the beginning of the year. This was handled with sensitivity and respect. We have the comfort of knowing that he was well looked after to the end and mum will continue to be so.

Reply from Sally-Ann Wakeham, Client Relations Assistant at Lambwood Heights Care Home

Thank you so much for your glowing review it means so much that we could be part of mum and dad's story !

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Review from E B (Respite Resident) published on 3 March 2025 Submitted via Postal Card
Overall Experience

I found the whole experience a perfect one. I miss everybody.

Reply from Sally-Ann Wakeham, Client Relations Assistant at Lambwood Heights Care Home

Thank you for your review, we would welcome you back should you require another stay with us.

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Review from M L (Relative of Resident) published on 3 March 2025 Submitted via Postal Card
Overall Experience

A lovely atmosphere throughout the home. All the staff are very caring, friendly and helpful. It is a pleasure to visit here, the only issue is that parking can be a problem. I, and other friends/family, are happy that he is happy at Lambwood Heights and is being well looked after.

Reply from Sally-Ann Wakeham, Client Relations Assistant at Lambwood Heights Care Home

Thank you ever so much for your wonderful feedback, it is a real pleasure having your relative stay with us and glad you enjoy visiting too.

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Review from Margaret W (Resident / Service User) published on 25 February 2025 Submitted via Postal Card
Overall Experience

A new experience which I had to get used to. Staff have been kind and helpful. I miss my pets and would love some contact with animals. I would welcome more opportunities for intellectual conversation e.g. about Shakespeare or books. Physically I'm not very agile but I like to keep my brain active.

Reply from Sally-Ann Wakeham, Client Relations Assistant at Lambwood Heights Care Home

Thank you for taking the time to review our services, we welcome your feedback and are open to any suggestions you may have on how best we can support you in occupying your time spent with us.

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Review from S H (Son of Resident) published on 25 February 2025 Submitted via Postal Card
Overall Experience

My mother has been at Lambwood Heights for over two years and has been very happy with the facilities and the care, but most of all the wonderful carers who make her life so happy and secure. It is wonderful for the family to know that she is so well looked after.

Reply from Sally-Ann Wakeham, Client Relations Assistant at Lambwood Heights Care Home

Thank you for taking the time to leave such a lovely review it is very much appreciated. It's a pleasure having your mother live with us.

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Review from Jill M (Sister of Resident) published on 25 February 2025 Submitted via Postal Card
Overall Experience

The staff are so caring and helpful. They are amazing. Nothing's too much for them and they are very friendly. Love every one of them. No smells, everything smells gorgeous.

Reply from Sally-Ann Wakeham, Client Relations Assistant at Lambwood Heights Care Home

Thank you for a brilliant review, which we will share with our special team in recognition of how fantastic they are!

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Review from Janet B (Sister of Resident) published on 17 February 2025 Submitted via Postal Card
Overall Experience

My sister has been at Lambwood Heights Care Home for over 3 years, and during this time, her care has been as good as being cared for by her family. We couldn't have cared for her any better. The staff are fantastic, can't do enough to help and always voluntarily. They are always happy and ready to update with a smile. The daily activities are varied and fun, and our whole family have lots of precious memories of times spent enjoying these. The home atmosphere is of one big happy family. Lastly, the home is like a 5-star hotel.

Reply from Sally-Ann Wakeham, Client Relations Assistant at Lambwood Heights Care Home

Thank you so much for your invaluable feedback it is truly appreciated, and we are delighted to be able to help you make such precious memories as a family, thank you all for being part of our Lambwood Heights family.

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Review from J H (Resident / Service User) published on 5 February 2025 Submitted via Website
Overall Experience

August 2021 I had a stroke, right side arm and leg. Hospital month four, care home six months. Another care home Lambwood Heights Chigwell May 2022. Care home for three years. The food is not satisfactory as the flavour is not appealing. The care staff are nice, helpful, said good morning and good night and help me clean and dress.

Reply from Sally-Ann Wakeham, Client Relations Assistant at Lambwood Heights Care Home

Thank you for taking the time to leave us a review, we are delighted to be part of your journey and celebrate your personal achievements. We appreciate your feedback in relation to food and hope we can meet your expectations in the near future.

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Review from J C (Friend of Resident) published on 10 December 2024 Submitted via Postal Card
Overall Experience

With 2 friends I visted a temporary resident, a very elderly man who is there for rehab, from hospital and hoping to return home. We found your facilities absolutely outstanding. The environment is amazing, we were warmly welcomed and invited to use cafe facilities as we were leaving. What a very lovely environment indeed.

Reply from Sally-Ann Wakeham, Client Relations Assistant at Lambwood Heights Care Home

Thank you very much for taking the time to leave us such a wonderful review.

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Review from Angie F (Daughter of Resident) published on 26 November 2024 Submitted via Website
Overall Experience

From our first experience of respite I'd happily offer reassurance and recommend to anyone considering Lambwood Heights, the home is: Very well-led. Safe. Very caring and responsive. Care staff pay attention to detail and demonstrate a person-centred approach at all times. Demonstrates the principles of the Care Act. Has a CQC rating of Good however I personally feel they deserve an outstanding inspection outcome. It's the care and attention to detail that really does make this venue stand out. The grounds, facilities and venue is beautiful, modern, clean, well-presented and fully accessible. I will 100% book this venue again for my mum and recommend to family and friends. I'd also happily speak to anyone who is considering Lambwood Heights to offer independent feedback. A massive massive thank you to all the team, you're all doing an amazing job. Kind regards.

Reply from Sally-Ann Wakeham, Client Relations Assistant at Lambwood Heights Care Home

We would like to thank you for your lovely review of our service and are very pleased that it exceeded your expectations, we would love to have mum come back and stay with us again!

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Review from S H (Daughter of Resident) published on 4 September 2024 Submitted via Website
Overall Experience
My mother has been living in Lambwood Heights now for two years, I have always found her care to be very attentive and caring. Her clothes are always clean as is her room and common parts.
She recently celebrated her 90th birthday where the caterers provided cake and sandwiches for the family to celebrate, also her room and the lounge were decorated for her. I am so happy that she is looked after so well as I live away part of the year and I feel confident that she is ok.

Keep up the good and kind work all at Lambwood Heights.

Reply from Sally-Ann Wakeham, Client Relations Assistant at Lambwood Heights Care Home

Thank you for entrusting us to care for your mother, It is a pleasure. We were delighted to be able to host her birthday celebrations for her and the family to enjoy.

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Review from Andrew T (Respite Resident) published on 9 August 2024 Submitted via Postal Card
Overall Experience

Well presented, staff are very helpful and polite, food is excellent. The staff approach you and it is nice that they use your first name.

Reply from Sally-Ann Wakeham, Client Relations Assistant at Lambwood Heights Care Home

Thank you for your lovely review, we are so glad your respite stay with us was enjoyable.

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Review from Simon A (Friend of Resident) published on 17 July 2024 Submitted via Website
Overall Experience

My close friend has been a permanent resident of the home following his stroke. He recently married his partner at the home. We had a most wonderfull day. The care home could not have tried harder to make the occasion such an outstanding success. The staff all took the trouble to be suitably dressed for the occasion. The rooms were beautifully decked out and the wedding breakfast and refreshments were top class. We believe this is a first for weddings but hopefully it won't be the last. My friend is very happy living in the home. He is receiving excellent care and stimulation. A very big thank you to all of the staff. Cheers.

Reply from Sally-Ann Wakeham, Client Relations Assistant at Lambwood Heights Care Home

Thank you for your glowing review it was truly an honour and a privilege to organise and host the wedding. It was a magical day which was enjoyed by our Lambwood Heights family!

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Review from Ian M (Son of Resident) published on 1 July 2024 Submitted via Website
Overall Experience
My mother stayed at Lambwood Heights for three weeks of respite in May. Mum is 99, mentally fit for her age, with continuing motivation for life. But following a lengthy stay in hospital she had become quite immobile.
I already knew how nice Lambwood Heights was, based on the experience of a friend. It is a very modern care home.
Mum was very impressed with the beautiful decor, facilities and food. We took the opportunity to organise some more regular physio, provided by a particular person which has helped to improve her mobility.
The nursing staff and carers were immensely kind and she built a good rapport with all of them. There was always a good spirit amongst the staff reflecting I thought high morale. Social events were excellent and the staff really threw themselves into it.

A big thank you to a particular staff member who helped us on this stay and to another staff member who managed the nursing floor. Much appreciation to all the nurses, carers, catering and support staff.

Reply from Sally-Ann Wakeham, Client Relations Assistant at Lambwood Heights Care Home

Thank you very much for such a wonderful review, we are really pleased Mum's experience of care was so positive after her initial hesitation.

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Review from R C (Son of Resident) published on 22 May 2024 Submitted via Website
Overall Experience
My 88 year old mother came to the home for respite care following a hip replacement. The care she received has been excellent. The management, the carers and the nursing staff have been brilliant. The atmosphere is so welcoming and and the staff really do care.

Our thanks to all the staff.

Reply from Sally-Ann Wakeham, Client Relations Assistant at Lambwood Heights Care Home

Thank you for your kind words it has been an absolute pleasure having Mum stay with us and we are delighted she is now able to go back home and be with Dad.

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Review from M S (Wife of Resident) published on 2 May 2024 Submitted via Website
Overall Experience

The care and facilities are excellent. My husband is nonverbal and is unable to do anything for himself. The staff meet his needs with love and care, also they look after me if I am feeling stressed. There is regular entertainment and activities which everyone enjoys. You would not find a better care home.

Reply from Sally-Ann Wakeham, Client Relations Assistant at Lambwood Heights Care Home

Thank you so much for your lovely review, we are delighted you are both part of our Lambwood Heights family!

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Review from Sharon W (Niece of Resident) published on 18 April 2024 Submitted via Website
Overall Experience

Lambwood Heights is a beautiful friendly and caring place. My aunty received a very warm and friendly welcome. The staff made her feel very special and at ease. All staff we had passed in the corridors were friendly and made a point of saying hello. Aunty enjoyed a very nice 3-course lunch. The accommodation is very tastefully and carefully thought out and was extremely clean. Activities put on daily which is so good for her stimulation. It has been a bit overwhelming for Aunty but we as a family have confidence that she is in good hands and will be well looked after. A special thank you to the reception staff who were very helpful. Well done Lambwood Heights.

Reply from Sally-Ann Wakeham, Client Relations Assistant at Lambwood Heights Care Home

Thank you very much for submitting such a wonderful review, we hope your Aunty feels she can call Lambwood Heights home.

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Review from L S (Daughter of Resident) published on 10 April 2024 Submitted via Website
Overall Experience
Mum has been at Lambwood for almost two years now and is completely settled. The home has a wonderful atmosphere and all of the staff without exception do their utmost to make both the residents and their families happy, relaxed, comfortable and entertained.
The environment and decor is welcoming, clean and a pleasure to spend time in. Activities are appropriate and varied and the management are available and open to comments and suggestions.

I would without hesitation recommend Lambwood and would also thank them as since my mum has been here I have been much more relaxed and content as I know she is being cared for as I would if she were at home with me.

Reply from Fiona Heneghan, Client Relations Manager at Lambwood Heights Care Home

Thank you for your review. We are happy to hear your overall experience is of a high standard and mum has settled well with us.

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Review from Houmayoun S (Son of Resident) published on 5 April 2024 Submitted via Website
Overall Experience

My mom has been here for nearly 2 years and she is happy with everything. She has her hair done when she wishes and her room gets clean regularly. Her clothes are always ironed and of nice appearance.

Reply from Fiona Heneghan, Client Relations Manager at Lambwood Heights Care Home

Thank you for taking the time to leave a review. We will pass on your comments to the relevant teams.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 August 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 05 Jan 2026

    It was roulette and drag queens rather than Santa and reindeer at a Chigwell care home’s Christmas party. More than 70 residents at Lambwood Heights Care Home on Lambourne Road,...

Upcoming Events

There are no upcoming events for Lambwood Heights Care Home.

Awards / Recognitions (19)

  • 06 May 2026Recipient: Oakland Care
  • 30 Jan 2026Recipient: Oakland Care
  • 31 Jan 2025Recipient: Oakland Care

Accreditations

There are no accreditations posted yet for Lambwood Heights Care Home.

Meet the Team (4)

Eva Bucur
Eva BucurJob Title:General ManagerJoined: 2023

I started my journey in Health and Social Care over a decade ago; since then, I have worked in a variety of different areas, such as Physical Disability, Learning Disability and Residential Care. I am proud and passionate to work at Lambwood Heights as General Manager, and my primary aim within my role is to create and lead a people-centred function team that delivers the best possible experience for our residents, ensuring they continue to lead a happy and purposeful life.

Victoria Lambert
Victoria LambertJob Title:Deputy ManagerJoined: 2026

I began my nursing career in 2005 after qualifying as a Registered General Nurse. Since then, I’ve worked in a variety of roles across both community and acute hospital settings, with most of my positions involving leadership or management responsibilities. I pride myself on maintaining high clinical standards and always focusing on compassionate, person-centred care. I love being part of the Lambwood Heights family, and I thoroughly enjoy working here.

Sally Wakeman
Sally WakemanJob Title:Client Relations AssistantJoined: 2019

I have been in the Health and Social Care Sector for 30 years, reaching my ambition to become a Registered Manager. I joined Oakland Care in October 2019 and have worked in various roles throughout this time and settled as the homes’ Client Relations Assistant.

Every day I walk through the door, I still get the wow feeling, thinking how lucky we are to have Lambwood Heights as a place to call home for our residents and a beautiful place to work. I thoroughly enjoy this role and meeting people as they begin their care journey and supporting them in discovering that we see it as a new chapter to be enjoyed to the full.

Kamila Stroka
Kamila StrokaJob Title:Head of HospitalityJoined: 2020

I joined Lambwood Heights in February 2020 and bring a lot of experience and knowledge to my role as Head of Hospitality at Lambwood Heights having previously worked at Village Kitchen, La Sala and Chigwell Hall.

We pride ourselves that the daily menu has enough variety for residents to enjoy something different each day. It’s important to get regular feedback from our residents on their likes and dislikes whilst ensuring their dietary and nutritional needs are met.

We often have themed days such as Caribbean Day and always have Fish and Chip Fridays! I like to ensure residents have their favourite meals too and our milkshakes are very popular.

When not in the kitchen I enjoy spending time with my son Antoni and long walks with my dog.

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