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Lambwood Heights Care Home

244 Lambourne Road, Chigwell, Essex IG7 6HX
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Lambwood Heights Care Home, Chigwell
Lambwood Heights Care Home, Chigwell
Lambwood Heights Care Home, Chigwell

Oakland Care's award-winning Lambwood Heights Care Home is a luxury, purpose-built care home offering the highest quality residential, nursing, memory and respite care focused on you and your loved ones.

Lambwood Heights is set in beautiful, peaceful, luxurious surroundings close to the centre of Chigwell and Grange Hill Underground station (Central Line).

The beautifully designed, spacious rooms benefit from private en-suite wet rooms, a café bistro, full-screen cinema room, hair...  

Care Provided by Lambwood Heights Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 73 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,650N/A
Residential Dementia CareFrom £1,650N/A
Nursing CareFrom £2,050N/A

Contact Lambwood Heights Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Eva Bucur (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (73)
  • Single Rooms with ensuite Wet Room (73)

Lambwood Heights Care Home Reviews (112)

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9.8

Lambwood Heights Care Home has a Review Score of 9.8 (9.826) out of 10, based on 32 reviews in the last 2 years. Over all time Lambwood Heights Care Home has 112 reviews.

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Showing 112 reviews matching selected criteria
Review from Sue C (Daughter of Resident) published on 5 April 2024 Submitted via Website
Overall Experience

My mother is been here for a year. Before she had a fall she was thriving and used to go the live entertainment on Fridays which she really enjoyed.The carers are fantastic and the nurses are great taking care of her.

Reply from Fiona Heneghan, Client Relations Manager at Lambwood Heights Care Home

Thank you for your review, we will pass your kind words to the carers looking after Mum.

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Review from K C (Daughter-in-law of Resident) published on 5 April 2024 Submitted via Website
Overall Experience

My husband's mother seems to have settled in very well into Lambwood Heights in Chigwell - we also enjoy coming in to visit her every Wednesday her other friends visit on a Monday - her daughter and granddaughters come in at the weekend. We are very very happy with Lambwood plus the staff are always so kind and thoughtful - the food is good too and the entertainment is first class - especially the summer garden parties. Thank you all.

Reply from Fiona Heneghan, Client Relations Manager at Lambwood Heights Care Home

Thank you for taking the time to review. We welcome all visitors into our home to enhance the day of your relative.

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Review from Freya D (Daughter of Resident) published on 25 March 2024 Submitted via Website
Overall Experience
My mum spent 4 weeks at Lambwood Heights following a stint in hospital after a fall at home. From the transfer from the hospital to her day of departure Mum's care has been amazing. All the staff are lovely, caring and genuinely seem to love their job. Two of the nurses gave Mum several hugs when she left and said how they will miss her.
The food is fantastic, so much choice as are the activities on offer.

Mum has got her fighting spirit back and her confidence - thank you so much.

Reply from Fiona Heneghan, Client Relations Manager at Lambwood Heights Care Home

Thank you for taking the time to leave a very complimentary review.

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Review from Tony B (Husband of Resident) published on 30 January 2024 Submitted via Website
Overall Experience
The care home provided a very spacious and comfortable room for a respite stay in luxurious surroundings. The staff are very supportive and welcoming. Food and meals are of a high standard with a good choice.

A wide range of activities were available, including hairdressing and nail services.

Reply from Fiona Heneghan, Client Relations Manager at Lambwood Heights Care Home

Thank you for your review of Lambwood Heights. Mealtimes and activities are a very important part of our residents' day.

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Review from L G (Daughter of Resident) published on 26 January 2024 Submitted via Website
Overall Experience
I would like to thank all the staff for the tremendous effort they put into the Christmas party. The atmosphere was amazing. So was the food! My mother was unable to join in due to mobility issues but the home organised a very good magician to visit the residents unable to attend. I thought that was a nice touch.

The activities for mobile residents are very good but are very limited for immobile residents which I do understand is more challenging but I would like to see a few more options available.

Reply from Fiona Heneghan, Client Relations Manager at Lambwood Heights Care Home

Thank you for taking the time to leave a review. We were delighted you were able to join us.

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Review from David G (Husband of Resident) published on 22 January 2024 Submitted via Website
Overall Experience
I was impressed with Lambwood from the outset. It is purposed built with its own coffee shop, salon and cinema. The decor is imaginative and very appropriate for people with dementia. Also, all the various activities, music, art, quizzes, etc, all are important to stimulate the residents. Care is taken to match particular activities with individual residents. There is a weekly program.

The staff are welcoming and helpful to relatives and visitors alike. Having actually stayed at Lambwood and observed the staff having to do a very difficult job, I can honestly recommend Lambwoood.

Reply from Fiona Heneghan, Client Relations Manager at Lambwood Heights Care Home

Thank you for taking the time to review and your very positive comments on our memory care provided to your family member.

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Review from Jan E (Daughter of Resident) published on 15 December 2023 Submitted via Website
Overall Experience

Thank you to all the team for the amazing Gatsby theme Christmas party last Friday. As usual, so much thought was put into making it an afternoon that residents and relatives will not forget. The food, decorations, costumes and entertainment were first-class. The atmosphere was one of warmth and love. Residents, relatives and staff all joined together in welcoming the festive season with joy and laughter. Once again Lambwood you smashed it. Very well done

Reply from Fiona Heneghan, Client Relations Manager at Lambwood Heights Care Home

Thank you for taking the time to leave a lovely review. We were so delighted you were able to join us.

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Review from M H (Daughter of Resident) published on 14 December 2023 Submitted via Website
Overall Experience

Love the variety of activities provided; there is a full programme of music, art, crafts and entertainment so there will always be something for everyone. As a relative, I also really appreciate all the opportunities to join in, for example the 1920s Christmas party last Friday was a roaring success, such a huge effort had been made with the decorations, food, entertainment and ambiance and it was very well attended. These events are the icing on the cake in addition to the wonderful care that my mum receives.

Reply from Fiona Heneghan, Client Relations Manager at Lambwood Heights Care Home

Thank you for taking the time to leave a review for Lambwood Heights. It's always an added advantage when family have the opportunity to join their loved ones to enjoy the activities.

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Review from Margaret G (Daughter of Resident) published on 14 December 2023 Submitted via Website
Overall Experience
A lot of effort went into the excellent 1920s party on December 8th. The staff looked great in their 20s fancy dress and fully participated in the fun whilst also being attentive to the residents. Great entertainment and the lovely food provided by one member of staff. I know that my mother really enjoyed herself as did I.

Very well done to the whole team.

Reply from Fiona Heneghan, Client Relations Manager at Lambwood Heights Care Home

Thank you for taking the time to leave a review. Thank you for joining us to celebrate with your mother, we are delighted you both enjoyed the occasion.

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Review from Gunter S (Husband of Resident) published on 9 November 2023 Submitted via Website
Overall Experience

The facilities offered in this home are of a very high standard in all areas of the services provided. The space provided in public areas as well as in the rooms themselves is very spacious. The entire home is at all times clean. The staff are welcoming and helpful.

Reply from Fiona Heneghan, Client Relations Manager at Lambwood Heights Care Home

Thank you for taking the time to share your experience of Lambwood Heights. Much appreciated.

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Review from Gill E (Daughter of Resident) published on 20 September 2023 Submitted via Website
Overall Experience
Would like to say a big thank you to all the staff (especially to the head chef and her chef - who did not stop cooking).
All carers/staff that helped and organised the “white-themed summer party” have been the party of the year so far!

The food/drink was amazing - thank you, chef. The main singer and the karaoke were spot on, very professional, along with the face painting and artist. It was so enjoyable and fun, and we are so glad we attended. Thank you so much to all the staff.

Reply from Fiona Heneghan, Client Relations Manager at Lambwood Heights Care Home
We are delighted you joined us and enjoyed sharing this time us.

Thank you for your review.

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Review from Paula F (Daughter of Resident) published on 13 September 2023 Submitted via Website
Overall Experience

I attended the Wear White Summer party at Lambwood Heights today with my sister and mum who is a resident. What an incredible event. Welcoming, friendly staff great entertainment and decorations and fabulous food, we had an absolute ball! Even experienced the fancy glitter face painting! Thank you to all the staff who made this event the total success it was.

Reply from Fiona Heneghan, Client Relations Manager at Lambwood Heights Care Home

Thank you for your review, we are so pleased both yourself and your sister were able to share this day with your mum.

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Review from S B (Daughter of Resident) published on 12 September 2023 Submitted via Website
Overall Experience

Lovely afternoon at the Lambwood Heights White Party today, mum enjoyed singing along to most of the songs. Staff are so friendly and caring, such a wonderful family atmosphere, what a stark difference from the previous care home my mum was in!

Reply from Fiona Heneghan, Client Relations Manager at Lambwood Heights Care Home

Thank you for taking the time to leave a review. Mum is very much part of our family at Lambwood.

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Review from A C (Daughter of Resident) published on 28 August 2023 Submitted via Website
Overall Experience

Mum and Dad just enjoyed a second period of respite care. Lovely facilities and warm reception from staff. Dad had a particularly nice bedroom overlooking the garden and enjoyed all the activities. They both enjoyed minibus trips. Good weather meant they could enjoy the garden.

Reply from Fiona Heneghan, Client Relations Manager at Lambwood Heights Care Home

Thank you for leaving a review. It was lovely to welcome your mum and dad back for a stay with us and was great to see them making the most of all activities.

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Review from Stacy R (Daughter of Resident) published on 24 August 2023 Submitted via Website
Overall Experience

Very happy with the care given to my mother, who has Alzheimer's. On her floor, they understand her needs and assist her in any way they can. I do have great faith in the care that she is given. It's not an easy floor to work on, and they do a great job.

Reply from Fiona Heneghan, Client Relations Manager at Lambwood Heights Care Home

Thank you for taking the time to review, and your feedback is valuable to us.

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Review from J B (Niece of Resident) published on 24 July 2023 Submitted via Postal Card
Overall Experience

My aunt's very happy here. She has a shower everyday and wears clean clothes. She's never looked better. She's 96 years old. She likes the food and she's well taken care of. She enjoys the entertainment, especially the sing-a-longs.

Reply from Fiona Heneghan, Client Relations Manager at Lambwood Heights Care Home

We appreciate you taking the time to leave us a review, much appreciated.

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Review from I M (Resident / Service User) published on 21 July 2023 Submitted via Postal Card
Overall Experience

Carers are helpful and friendly. I go to the hairdressing salon once a week. The food is good. Lots of activities going on. I like the sing-a-longs.

Reply from Fiona Heneghan, Client Relations Manager at Lambwood Heights Care Home

Thank you for taking the time to give a review. We are glad to hear you are enjoying the variety of activities.

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Review from C S (Daughter of Resident) published on 14 June 2023 Submitted via Website
Overall Experience

My mother has been resident in the residential unit for a few months now. Staff are helpful, friendly, responsive and respect her choices. There are many activities available, the food is excellent and the rooms are lovely. The building is well maintained. Over all my mother is quite content.

Reply from Fiona Heneghan, Client Relations Manager at Lambwood Heights Care Home

Thank you for taking the time to leave a review. We will share with all staff caring for mum.

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Review from A G (Daughter of Resident) published on 27 February 2023 Submitted via Website
Overall Experience

Outstanding all around would highly recommend it. The professionalism of the staff is outstanding, nothing is too much trouble. Staff are always happy, they go out of their way to help and support the residents even preempting problems that could occur on their days off. The building is exactly as it is in the photos, clean and tidy, the food is plentiful, with separate staff serving meals which are healthy and a wide choice, with plenty of snacks/drinks available in between meals. There are plenty of activities for residents that staff assist and encourage people to take part in. Management frequently asks for residents/family reviews which are immediately acted upon. Staff are happy and are willing to chat about their work and the support/training they get through their employer. Would definitely use it again and highly recommend it.

Reply from Fiona Heneghan, Client Relations Manager at Lambwood Heights Care Home

Thank you for taking the time to leave a review of your experience, much appreciated.

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Review from Laura C (Daughter of Resident) published on 22 February 2023 Submitted via Website
Overall Experience

Thank you so much for being so kind and supportive to mum, particularly in the midst of her recent illnesses and hospital stays. It has meant a huge amount. In particular, her carers really go above and beyond to make mum feel really looked after and cared about not just cared for. I’m so grateful and really feel that she is safe and happy with you. Thank you.

Reply from Fiona Heneghan, Client Relations Manager at Lambwood Heights Care Home

Thank you for taking the time to leave us a review. We will ensure all feedback is received by those caring for your relative.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 August 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 05 Jan 2026

    It was roulette and drag queens rather than Santa and reindeer at a Chigwell care home’s Christmas party. More than 70 residents at Lambwood Heights Care Home on Lambourne Road,...

Upcoming Events

There are no upcoming events for Lambwood Heights Care Home.

Awards / Recognitions (19)

  • 06 May 2026Recipient: Oakland Care
  • 30 Jan 2026Recipient: Oakland Care
  • 31 Jan 2025Recipient: Oakland Care

Accreditations

There are no accreditations posted yet for Lambwood Heights Care Home.

Meet the Team (4)

Eva Bucur
Eva BucurJob Title:General ManagerJoined: 2023

I started my journey in Health and Social Care over a decade ago; since then, I have worked in a variety of different areas, such as Physical Disability, Learning Disability and Residential Care. I am proud and passionate to work at Lambwood Heights as General Manager, and my primary aim within my role is to create and lead a people-centred function team that delivers the best possible experience for our residents, ensuring they continue to lead a happy and purposeful life.

Victoria Lambert
Victoria LambertJob Title:Deputy ManagerJoined: 2026

I began my nursing career in 2005 after qualifying as a Registered General Nurse. Since then, I’ve worked in a variety of roles across both community and acute hospital settings, with most of my positions involving leadership or management responsibilities. I pride myself on maintaining high clinical standards and always focusing on compassionate, person-centred care. I love being part of the Lambwood Heights family, and I thoroughly enjoy working here.

Sally Wakeman
Sally WakemanJob Title:Client Relations AssistantJoined: 2019

I have been in the Health and Social Care Sector for 30 years, reaching my ambition to become a Registered Manager. I joined Oakland Care in October 2019 and have worked in various roles throughout this time and settled as the homes’ Client Relations Assistant.

Every day I walk through the door, I still get the wow feeling, thinking how lucky we are to have Lambwood Heights as a place to call home for our residents and a beautiful place to work. I thoroughly enjoy this role and meeting people as they begin their care journey and supporting them in discovering that we see it as a new chapter to be enjoyed to the full.

Kamila Stroka
Kamila StrokaJob Title:Head of HospitalityJoined: 2020

I joined Lambwood Heights in February 2020 and bring a lot of experience and knowledge to my role as Head of Hospitality at Lambwood Heights having previously worked at Village Kitchen, La Sala and Chigwell Hall.

We pride ourselves that the daily menu has enough variety for residents to enjoy something different each day. It’s important to get regular feedback from our residents on their likes and dislikes whilst ensuring their dietary and nutritional needs are met.

We often have themed days such as Caribbean Day and always have Fish and Chip Fridays! I like to ensure residents have their favourite meals too and our milkshakes are very popular.

When not in the kitchen I enjoy spending time with my son Antoni and long walks with my dog.

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