Lambwood Heights Care Home

My mother is been here for a year. Before she had a fall she was thriving and used to go the live entertainment on Fridays which she really enjoyed.The carers are fantastic and the nurses are great taking care of her.

My husband's mother seems to have settled in very well into Lambwood Heights in Chigwell - we also enjoy coming in to visit her every Wednesday her other friends visit on a Monday - her daughter and granddaughters come in at the weekend. We are very very happy with Lambwood plus the staff are always so kind and thoughtful - the food is good too and the entertainment is first class - especially the summer garden parties. Thank you all.

Mum has got her fighting spirit back and her confidence - thank you so much.

A wide range of activities were available, including hairdressing and nail services.

The activities for mobile residents are very good but are very limited for immobile residents which I do understand is more challenging but I would like to see a few more options available.

The staff are welcoming and helpful to relatives and visitors alike. Having actually stayed at Lambwood and observed the staff having to do a very difficult job, I can honestly recommend Lambwoood.

Thank you to all the team for the amazing Gatsby theme Christmas party last Friday. As usual, so much thought was put into making it an afternoon that residents and relatives will not forget. The food, decorations, costumes and entertainment were first-class. The atmosphere was one of warmth and love. Residents, relatives and staff all joined together in welcoming the festive season with joy and laughter. Once again Lambwood you smashed it. Very well done

Love the variety of activities provided; there is a full programme of music, art, crafts and entertainment so there will always be something for everyone. As a relative, I also really appreciate all the opportunities to join in, for example the 1920s Christmas party last Friday was a roaring success, such a huge effort had been made with the decorations, food, entertainment and ambiance and it was very well attended. These events are the icing on the cake in addition to the wonderful care that my mum receives.

Very well done to the whole team.

The facilities offered in this home are of a very high standard in all areas of the services provided. The space provided in public areas as well as in the rooms themselves is very spacious. The entire home is at all times clean. The staff are welcoming and helpful.

The food/drink was amazing - thank you, chef. The main singer and the karaoke were spot on, very professional, along with the face painting and artist. It was so enjoyable and fun, and we are so glad we attended. Thank you so much to all the staff.

I attended the Wear White Summer party at Lambwood Heights today with my sister and mum who is a resident. What an incredible event. Welcoming, friendly staff great entertainment and decorations and fabulous food, we had an absolute ball! Even experienced the fancy glitter face painting! Thank you to all the staff who made this event the total success it was.

Lovely afternoon at the Lambwood Heights White Party today, mum enjoyed singing along to most of the songs. Staff are so friendly and caring, such a wonderful family atmosphere, what a stark difference from the previous care home my mum was in!

Mum and Dad just enjoyed a second period of respite care. Lovely facilities and warm reception from staff. Dad had a particularly nice bedroom overlooking the garden and enjoyed all the activities. They both enjoyed minibus trips. Good weather meant they could enjoy the garden.

Very happy with the care given to my mother, who has Alzheimer's. On her floor, they understand her needs and assist her in any way they can. I do have great faith in the care that she is given. It's not an easy floor to work on, and they do a great job.

My aunt's very happy here. She has a shower everyday and wears clean clothes. She's never looked better. She's 96 years old. She likes the food and she's well taken care of. She enjoys the entertainment, especially the sing-a-longs.

Carers are helpful and friendly. I go to the hairdressing salon once a week. The food is good. Lots of activities going on. I like the sing-a-longs.

My mother has been resident in the residential unit for a few months now. Staff are helpful, friendly, responsive and respect her choices. There are many activities available, the food is excellent and the rooms are lovely. The building is well maintained. Over all my mother is quite content.

Outstanding all around would highly recommend it. The professionalism of the staff is outstanding, nothing is too much trouble. Staff are always happy, they go out of their way to help and support the residents even preempting problems that could occur on their days off. The building is exactly as it is in the photos, clean and tidy, the food is plentiful, with separate staff serving meals which are healthy and a wide choice, with plenty of snacks/drinks available in between meals. There are plenty of activities for residents that staff assist and encourage people to take part in. Management frequently asks for residents/family reviews which are immediately acted upon. Staff are happy and are willing to chat about their work and the support/training they get through their employer. Would definitely use it again and highly recommend it.

Thank you so much for being so kind and supportive to mum, particularly in the midst of her recent illnesses and hospital stays. It has meant a huge amount. In particular, her carers really go above and beyond to make mum feel really looked after and cared about not just cared for. I’m so grateful and really feel that she is safe and happy with you. Thank you.