The standard of care is excellent. The staff are well trained and very professional.Susan I(Daughter of Resident/Service User)
Amazing place and even more wonderful staffKelly H(Daughter of Resident/Service User)
5* surroundings but more importantly 5* service and commitment.Kathryn T(Daughter of Resident/Service User)
The standard of care is excellent. The staff are well trained and very professional.Susan I(Daughter of Resident/Service User)
Amazing place and even more wonderful staffKelly H(Daughter of Resident/Service User)
5* surroundings but more importantly 5* service and commitment.Kathryn T(Daughter of Resident/Service User)
Herne Place has been specifically designed to provide high-quality residential care to the elderly, including those individuals living with dementia.
The home offers an extremely high level of 24-hour residential care, alongside bespoke dementia care in their dedicated memory lane community.
The entire team at Herne Place is dedicated to supporting those who live at the home, from the kitchen staff, concentrating on cooking and hospitality, through to the activities team, who organise a wonderful array of activities and events for residents and relatives.
Contact Barchester Herne Place Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Herne Place Care Home for full pricing details and T&Cs.
Barchester Herne Place Care Home has a Review Score of 9.7 (9.722) out of 10, based on 22 reviews in the last 2 years.
Over all time Barchester Herne Place Care Home has 64 reviews.
She has been happy here and we have been very happy and impressed with the care she has received. Without exception staff have been friendly kind and...
The environment is also very smart and welcoming.
Thank you for taking the time to review your Mum's care with us at Herne Place. Your Mum is an important part of our community and it is our pleasure to support her.
Very happy with all aspects of the care home, food lovely , rooms great and staff really give a great level of care to the residents, upon arrival to visit my mum could see she was really enjoying herself and was very happy to be staying there
Very happy with all aspects of the care home, food lovely , rooms great and staff really give a great level of care to the residents, upon arrival to visit my mum could see she was really enjoying herself and was very happy to be staying there
Thank you for your review. We appreciate your kind words and delighted your mum enjoyed her stay with us. Your feedback will be shared with the team.
Jackie has only been here for a week and she is so happy. Jackie loves her room and enjoys the company of the other residents and staff. The staff are all very kind and attentive and the whole feeling and atmosphere is happy and positive. Jackie has come on a temporary basis but I am sure she will...
Jackie has only been here for a week and she is so happy. Jackie loves her room and enjoys the company of the other residents and staff. The staff are all very kind and attentive and the whole feeling and atmosphere is happy and positive. Jackie has come on a temporary basis but I am sure she will stay full time.
Thank you very much for your kind words and positive feedback, and we will share your kind words with the team. We will continue to provide quality care and promote her wellbeing.
Wonderful communication & support to us all while mum stayed.
Wonderful communication & support to us all while mum stayed.
Thank you so much for you kind words, we are so pleased to have been able to support both Mum and the family.
Well done to all staff at Herne Place in constantly dealing with challenging circumstances with compassion, care and patience
Well done to all staff at Herne Place in constantly dealing with challenging circumstances with compassion, care and patience
Thank you so much for your kind words, it is our pleasure to care for your Mum. The team take great pride in how they treat their residents.
My nan moved into Herne place in 2025 following a stroke, my nan could no longer return home due to the stroke and poor eyesight. The carers went out of their way to make my nan feel comfortable as she was very frightened and apprehensive. My nan had a few hiccups along the way but overall the...
My nan moved into Herne place in 2025 following a stroke, my nan could no longer return home due to the stroke and poor eyesight. The carers went out of their way to make my nan feel comfortable as she was very frightened and apprehensive. My nan had a few hiccups along the way but overall the carers were fantastic. I would like to personally name, Bailey, Tippy, Laura, Robin, Jane, Gift (Gloria) and Jeff (Remi) Nan had nicknames for everyone. My Nans funeral was recent and the staff came out in force to pay their respects. I will forever be grateful for how much you loved my nan just as much as I do. Thank you again, we will miss visiting.
Thank you for your kind words and positive feedback as this is testament to the dedication and hard work of our team who make sure we provide the highest quality care, unique to the needs of each of our residents. Your feedback will be shared with the team members involved in your nan's care. Thanks so much for taking the time to write this review.
She found the home to be beautifully clean with lovely caring friendly staff and the food to be of a very high standard. The room she was allocated was comfortable and she loved the walk in...
With big thanks to all the kind and caring staff who made her stay so memorable.
Thank you again for your kind words about our team and this feedback will be shared with our team.
I continue to have no concerns about communication between staff & within teams
I continue to have no concerns about communication between staff & within teams
Thank you for the feedback. I would be pleased to meet with you now that I am settled as General Manager for Herne Place to discuss your feedback.
The staff are all very caring and compassionate. My questions are always answered to my satisfaction. I feel that my father is in good hands. There are plenty of activities on offer, although my father does not often engage in these. The care home is always exceptionally clean and well presented....
The staff are all very caring and compassionate. My questions are always answered to my satisfaction. I feel that my father is in good hands. There are plenty of activities on offer, although my father does not often engage in these. The care home is always exceptionally clean and well presented. The housekeeping is first class. The reception is always manned by helpful staff and the managers are very welcoming and always ready to answer queries and provide guidance for our requests.
Thank you! we appreciate your feedback. We aim to provide excellent care to our residents and will continue the good work. It is a privilege to care for your father and make him feel at home, safe and happy. Our team will be very happy to hear of your feedback.
The management and all the carers are fantastic. They...
Admittedly the care is not cheap, but worth every penny!
Thank you so much for sharing such thoughtful feedback Shona! We're delighted to hear that you and Dad feel welcomed and well supported at Herne Place. Our team work hard to create a home where families feel safe and well cared for, so your words truly mean a great deal to us.
My wife was there for two weeks respite and enjoyed the stay will go again
My wife was there for two weeks respite and enjoyed the stay will go again
Thank you for the kind feedback, Arthur. It was our pleasure to care for PS.
I have no faults whatsoever and would highly recommend to anyone.
I have no faults whatsoever and would highly recommend to anyone.
Thank you so much for sharing such thoughtful feedback. We're delighted to hear that you and your family feel welcomed and well supported at Herne Place. Our team and management work hard to create a home where families feel confident and cared for, so your words truly mean a great deal to...
Thank you so much for sharing such thoughtful feedback. We're delighted to hear that you and your family feel welcomed and well supported at Herne Place. Our team and management work hard to create a home where families feel confident and cared for, so your words truly mean a great deal to us.We're honoured by your recommendation, and we'll make sure your kind comments are shared with the whole team.
A wrap round environment encompassing all physical, social and emotional needs
A wrap round environment encompassing all physical, social and emotional needs
Thank you for sharing your feedback. We're committed to making sure every resident receives the highest standard of care here at Herne Place, and it means a great deal to hear this recognised. I'll make sure your kind words are passed on to the team.
My wife had 2weeks respite at herne place care home and she loved it, the staff were great, she enjoyed the activities although she is blind and has mobility issues, everyone helped her,the food was good and everyone was friendly from the manager Hadrian to the maintenance guys.The only one thing...
My wife had 2weeks respite at herne place care home and she loved it, the staff were great, she enjoyed the activities although she is blind and has mobility issues, everyone helped her,the food was good and everyone was friendly from the manager Hadrian to the maintenance guys.The only one thing was that she has a large bed at home but only had a single bed in the home. Many thanks.
Thank you for your kind words, John. I will pass this on to the rest of the team.
My mum came in for a trial 2 week respite so my 94 yr Dad could get some rest. We loved the home when we came to view & staff are lovely but we felt that Mum didn't get the stimulation she gets at home. I had to ask for her to be showered or washed as she was doing this herself & not very...
My mum came in for a trial 2 week respite so my 94 yr Dad could get some rest. We loved the home when we came to view & staff are lovely but we felt that Mum didn't get the stimulation she gets at home. I had to ask for her to be showered or washed as she was doing this herself & not very successfully, when I pointed this out to staff they said on her notes that she didn't like water over her head when showring - but I pointed out - they can still shower her without it going over her head. My mum just sat around like the rest with no obvious stimulation which I was disappointed about. We felt my mum would of deteriated if left in there any longer.
Thank you for sharing your feedback following your mum's recent respite stay. We're so pleased you and your dad felt welcomed and found our staff kind and supportive, as it's very important to us that families feel reassured when a loved one is with us.We're also grateful for your honesty in...
Thank you for sharing your feedback following your mum's recent respite stay. We're so pleased you and your dad felt welcomed and found our staff kind and supportive, as it's very important to us that families feel reassured when a loved one is with us.We're also grateful for your honesty in highlighting areas where we could improve. We're sorry to hear you felt your mum didn't have enough stimulation, and we'll look at how we can provide more engaging activities for residents during respite. Regarding personal care, thank you for raising her showering preferences. We understand the importance of adapting to individual needs, and your comments will be shared with the team to ensure this is always respected.Your feedback is very valuable, and we would be happy to discuss further how we can better tailor your mum's care should she return in the future.
So pleased we were able to find this lovely place for my sister-in-law. She is currently here on respite care but will soon be a permanent resident. The home is immaculate and everyone so friendly and helpful and she is having a wonderful time joining in all the activities. The food is amazing -...
So pleased we were able to find this lovely place for my sister-in-law. She is currently here on respite care but will soon be a permanent resident. The home is immaculate and everyone so friendly and helpful and she is having a wonderful time joining in all the activities. The food is amazing - all freshly prepared on site - not sure it could get any better
It is our pleasure to care for RU. Thank you for entrusting us her care.
My mother has been a resident for almost 4 years at Herne Place. I can honestly say that she is happy and has built close relationships with the staff at all levels there. I was fearful and sad in the beginning, especially after losing my Dad, but looking back over these last few years, it has been...
My mother has been a resident for almost 4 years at Herne Place. I can honestly say that she is happy and has built close relationships with the staff at all levels there. I was fearful and sad in the beginning, especially after losing my Dad, but looking back over these last few years, it has been the best choice for my Mum. She is well cared for, spoken and treated with dignity, and has a special bond with many of the staff. They lift her days. Her daily needs are taken care of, her room is always beautifully clean, lovely food freshly prepared throughout the day, lots of activities and more tea than you can imagine. My mum's frequent request. The teams all function well for an overall positive result. Many thanks to those who do go the extra mile.
member of staff is caring and she is always treated with great respect.. I have absolute confidence...
member of staff is caring and she is always treated with great respect.. I have absolute confidence that she is warm, safe, cared for and very well fed! I have recently had to sell her property and it has taken a great amount of time and effort. The admin staff have really supported me during this difficult time and have not put me under any pressure at all. They are exceptional and generous with their time. Moving Mum into Herne Place was a huge thing for our family but it was definitely the right thing to do and she is very happy.
The team at Herne Place have really helped mum settle into the home. I've felt the team have really listened to me when I've talked to them and implement high levels of care. I'm always greeted with such warmth when I visit mum and I know mum feels very well cared for.
The team at Herne Place have really helped mum settle into the home. I've felt the team have really listened to me when I've talked to them and implement high levels of care. I'm always greeted with such warmth when I visit mum and I know mum feels very well cared for.
A few of the family were visiting mum at Herne Place. Thank you to the reception staff who suggested a group family photo in the loung - with there assistance the experiance bought lots of cuddles and created lots of laughs, we have 14 lovely photos to mark the visit which the...
Thank you for making a lovely memory.
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Today at Herne Place, our wonderful residents enjoyed some fun armchair exercises with Art Points! A lovely way to keep active, get creative and enjoy time together. To find out...
Despite the grey skies outside, our wonderful residents at Herne Place enjoyed getting creative with some painting in the warm! A lovely way to spend the afternoon, with plenty of...
It was lovely to welcome local professionals and enjoy some refreshments together, with a fantastic selection of sandwiches, savoury bites, fresh fruit and sweet treats. A great afternoon of meeting,...
There are no accreditations posted yet for Barchester Herne Place Care Home.
As Operations Manager at Herne Place I bring a wealth of experience following 37 years’ experience in the care sector, including 33 years in...
As Operations Manager at Herne Place I bring a wealth of experience following 37 years’ experience in the care sector, including 33 years in management and operational leadership. My experiences have developed my knowledge and genuine passion for care.
I have a particular passion for elderly frailty and dementia care, with a strong belief that every individual deserves to live a meaningful life, whatever their age or level of need. Life enrichment is at the heart of my approach – supporting people to maintain their individuality, independence, interests and sense of purpose, while creating opportunities to enjoy life to the full.
My passion for Dementia care is also deeply personal. my own father was diagnosed with Alzheimer’s disease at the age of 65, giving me a personal understanding of the impact dementia can have not only on the individual, but also on families and loved ones.
I am committed to promoting compassionate, person-centred care, ensuring that people are valued, listened to and supported to live their best possible lives.
Hello, my name is Phoebe, and I am delighted to be Community Lead at Herne Place.
I trained in Hong Kong, where I qualified as a Registered Nurse...
Hello, my name is Phoebe, and I am delighted to be Community Lead at Herne Place.
I trained in Hong Kong, where I qualified as a Registered Nurse and Midwife. Throughout my career, I have supported clients and families through pregnancy, rehabilitation, and critical illness, while managing complex clinical situations alongside multidisciplinary teams. These experiences have given me a strong foundation in leadership, communication, and person-centred care.
Since moving to the UK, I have continued to build on my passion for delivering high-quality, compassionate care. At Herne Place, I am committed to leading my team with kindness and professionalism, ensuring that every resident feels safe, respected, and valued.
I look forward to welcoming you and supporting our residents and their families with warmth and dedication
Hi, my name is Kelly Aves
I was born in South London and moved to Herne Bay in 2009 to be closer to my parents.
I joined Herne Place Care Home as...
Hi, my name is Kelly Aves
I was born in South London and moved to Herne Bay in 2009 to be closer to my parents.
I joined Herne Place Care Home as the Home Administrator in May 2023 after working within the NHS for 16 + years, as a Practice manager/Finance Manager for Saddleton Road & Seasalter Surgery, then as the Estates Manager for Whitstable Medical Practice when the two practices merged in 2018.
I have done mixed martial arts since I was 3, studying Karate, Kick Boxing & Muay Thai. I enjoy a variety of different activities such as dance, cooking and arts & crafts with my children.
My role within Herne Place is a varied one as I deal with all home administration, payroll and a wide range of other duties. I support all teams within the home, and not one day is the same. My role brings me close to my community, and I love my day-to-day interaction with every single resident within the home.
I look forward to many more years within the home.
My name is Charlie. I have worked at Herne Place Care Home since July 2023 as an Administrative Assistant.
I have lived in Herne Bay my whole life...
My name is Charlie. I have worked at Herne Place Care Home since July 2023 as an Administrative Assistant.
I have lived in Herne Bay my whole life and enjoy playing football in my spare time. I’ve enjoyed getting to know our lovely residents on a personal level and engaging in daily chats with them, welcoming our residents' families at the front desk.
I’ve really enjoyed working with such a good team, from which I have gained so much knowledge. Herne Place is a very homely and friendly place, and I look forward to the future here.
I joined Barchester in September 2023 after 30 years working in London, 27 of which were for an International Bank.
My role as a...
I joined Barchester in September 2023 after 30 years working in London, 27 of which were for an International Bank.
My role as a Receptionist/Administration Assistant at Herne Place brings something new every single day and I thoroughly enjoy the variety. From greeting our visitors, to getting acquainted with our lovely residents and their families, to helping out with any number of enquiries; an excellent standard of customer service, plus a combination of professional and sincerely dedicated care are essential skills.
I am responsible for a broad range of admin tasks but it is most definitely the people I have the pleasure to engage with that are first and foremost the most important and rewarding aspect of what I do. There is a genuinely homely feeling here which I am delighted to be a part of.
Hi, I'm Howard, I am the head of maintenance here at Herne Place.
I have previously worked as an engineer installing and repairing fire and security...
Hi, I'm Howard, I am the head of maintenance here at Herne Place.
I have previously worked as an engineer installing and repairing fire and security alarms, CCTV, and nurse call systems.
I also have 15 years of experience in the adult social care industry, where I have a level 5 in leadership and management in health and social care.
My experience and knowledge have led me to work at Barchester Healthcare, where I enjoy getting to know the residents while ensuring they live in a happy and safe home.
My name is Loreta, and I am a Housekeeping Assistant at Herne Place Care Home.
I have been working in the Home since 2021 and I enjoy all aspects...
My name is Loreta, and I am a Housekeeping Assistant at Herne Place Care Home.
I have been working in the Home since 2021 and I enjoy all aspects of my job especially interacting with the residents and making them happy.
Seeing the before and after of our cleaning jobs gives me a sense of accomplishment, knowing that the work I do builds joy and satisfaction into the lives of our residents which is deeply rewarding.
Hi my name is Abbie. I’m a dedicated and experienced chef with 15 years working within the catering industry. I began my career as a kitchen porter...
Hi my name is Abbie. I’m a dedicated and experienced chef with 15 years working within the catering industry. I began my career as a kitchen porter steadily working my way up to become a chef. I earned my city & guilds professional cookery qualification at east Kent College. With 6 years’ experience in a care home setting I excel at developing personalised menus tailored to specific requests of residents . I have a strong understanding of nutrition with the ability to craft meals that are both delicious and suitable for various health needs this allows me to consistently deliver quality and enjoyable dining experiences. I also have a strong passion for baking and find great joy in creating birthday cakes that bring smiles to resident’s faces.
I have worked in care for 6 years now and joined the Barchester team at Herne place in 2023. Since then I have made big changes to my career...
I have worked in care for 6 years now and joined the Barchester team at Herne place in 2023. Since then I have made big changes to my career starting as a carer, Barchester has enabled and encouraged myself to develop through studying for my level 3 nvq in adult social care to become a senior and now a community lead for Windmill terrace.I have gained so much knowledge in the time I have spent at Barchester and feel proud of myself for getting this far, I love all my residents and care about them deeply and will always ensure quality care is provided, care is my passion.
Hello My name is Angela, I have 10 years of experience working in the care sector. I have worked in a variety of different settings, including...
Hello My name is Angela, I have 10 years of experience working in the care sector. I have worked in a variety of different settings, including hospitals, the community, and care homes. I love working in care and supporting those who need help. I have recently completed my NVQ level 4 and am constantly looking at new qualifications I can complete and enhance my skills and further improve the lives of those I support, providing high-quality person-centred care and support
I have worked in Barchester since April 2025 and in that time have progressed from senior to community lead. I have loved getting to know the residents and always looking for ways to go above and beyond to fulfil their requests and enhance their quality of life
My name is Thipparut Quick, and I joined Barchester in October 2022. I work as a Care Assistant at Herne Place Care Home and truly enjoy being part...
My name is Thipparut Quick, and I joined Barchester in October 2022. I work as a Care Assistant at Herne Place Care Home and truly enjoy being part of such a supportive and dedicated team.
I am passionate about providing high-quality, compassionate care and making sure our residents feel safe, comfortable, and respected every day.
I am also proud to be the Fall Champion, where I promote safety awareness and help reduce the risk of falls to ensure a safe environment for everyone.
Hello! My name is Finn, and I have been working at Herne Place for almost 2 years now as part of the Activities team.
I was born and grew up in...
Hello! My name is Finn, and I have been working at Herne Place for almost 2 years now as part of the Activities team.
I was born and grew up in Herne Bay, previously working as a waiter in a small café in town while juggling college life as a makeup artist.
Later, moving into the world of Barchester, which I joined because I believed I could help make a positive impact on the lives there.
Along the way, building my confidence and leadership skills, improving the quality of activities for all residents and most of all getting to see the team put a smile on every one of their faces.
In my spare time, I enjoy playing video games, drawing, painting and collecting action figures.
I have been working at Herne Place since October 2026, bringing many years of experience, knowledge, and passion to the role. I absolutely love what...
I have been working at Herne Place since October 2026, bringing many years of experience, knowledge, and passion to the role. I absolutely love what I do and am dedicated to providing meaningful, engaging, and enriching activities that enhance the lives of our residents.
I believe every resident deserves opportunities to experience joy, purpose, connection, and fulfilment. Whether through group activities or one-to-one sessions, the wellbeing and happiness of our residents will always be at the heart of everything I do. I aim to provide activities that nurture the mind, body, and soul, celebrating each person for who they are.
For me, it’s about more than just activities; it’s about making a positive difference to our residents’ lives and helping them create happy, meaningful moments every day.
The care home lists weekly fees per person from £1,649 for residential care. Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority.
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 66 Single Rooms.
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Herne Place Care Home to verify any information. View our terms and conditions. Barchester Herne Place Care Home has an Enhanced Service -what an Enhanced Service includes.