Barchester Ouse View Care Home

Ouse View is always a pleasure to visit. Very Welcoming. Staff pleasant + helpful. Plenty of places to sit + chat in a very friendly and comfortable environment. Love everybody's smiles and Hello's.

Chef was on holiday for 3 days and food was poor but once he came back the food was excellent for the next 5 days I was ill for the last 2 days and suffered a bang to my head I was so well treated and everyone was lovely. Staff 5 STAR

My choice of Ouse View Care Home, for my Aunt, proved to be the right one. I have always felt that the care, understanding, consideration of her needs had always been met. The staff and carers have shown great kindness and empathy to both my late Aunt and her family. I will always be so grateful that she was in Ouse View for her final days, and was with staff that she knew and cared for her. Thank you.

I have stayed at Ouse VIew for three weeks, recovering from knee surgery. My wife is a permanent resident here. I have received veru good care and attention throughout my stay - in all aspects of the home: eg: reception and admin. room service meals, laundry and washing, cleanliness, entertainment. The staff are always friendly, patient and helpful and nothing is too much trouble. They take a caring interest in residents with diligence and humour. They seem to like working here. I would gladly recommend Ouse View to anyone looking for a care home that is safe and friendly.

There was a wonderful warm, friendly atmosphere everywhere. I have already recommended Ouse View to friends.

Mum is in respite care at the moment and I have nothing but praise for Ouse View and the staff. The premises are first class, modern, clean and beautifully maintained. The staff could not have been more welcoming and understanding at what has been a difficult time for our family.

I was very worried about coming into respite care but the kindness of the careing staff, all of them, has made my stay comfortable and enjoyable. Nothing is too much trouble for them. My room is lovely with a nice view and a comfy bed. I really like it here and would certainly recommend it to all.

My father complains quite a lot to me about the food. He says it's average at best. On the menu it looks really good. I have tried to get them to improve the standard of the meals by taking part in a meeting on the subject and by answering the survey that they sent me and bringing attention to the food but my father still says it's not very good. This is disappointing considering the amount we pay. They have a French chef but he doesn't seem to be able to provide food to even a decent pub standard

While my Dad was only with Ouse View for his last 6 weeks, I cannot speak highly enough of the care he received, and the commitment, patience and support from the staff who looked after him. It felt personal - he was not just a number - he was cared for with dignity and empathy, by people who had taken the time to know him. The facilities were clean, bright, welcoming and well maintained, and there was plenty of space to spend time with him. My thanks to all the staff involved in his care - it was very much appreciated.

Unfortunately Dad's health declined & he sadly passed away while a resident. As entered his final days, the team provided exceptional end-of-life care, ensuring his comfort while supporting our family emotionally & practically. Their compassion, expertise & respect continued even after his passing. It deeply impressed us all & stays with us.

It is a modern, thoughtfully designed home with a 'home from home' feel in the furnishings and decor. The garden is also well designed with accessible decking and seating and mature trees that soften the views. The rooms have ensuite facilities with comfortable beds, armchairs and plenty of furniture for personal effects. The large windows provide good daylight and an outlook for the residents and everywhere is kept at a comfortably warm temperature. Dining rooms encourage a social atmosphere, and the food is freshly cooked with plenty of choice at each meal. Snacks and drinks are offered throughout the day. Housekeeping and laundry are also daily events delivering a high standard of cleanliness.

The activities are varied and well planned - this was a key requirement.

The visiting welcome and environment has been/is first class.

My mum arrived for 2 weeks respite care in February and never went home. I can honestly say she is like a new lade living her best life at Ouse View. From the moment we stepped into Ouse View Mum has been treated with the most upmost respect, friendliness and the greatest care. She absolutely loves her new life at Ouse View, the staff and the residents have made changes to Mum's life none of us thought possible. A massive thank you to you all!

Friendly, kind v efficient staff. Always a friendly welcome when visiting.

Thank you, as its a relief to know he is safe, cared for and well looked after.

We, the family were also cared for. An absolute gem of a home. We were all blessed to have found it.

My mother has been a resident for six months now. We continue to be very impressed by the standard of care she has received. All the staff seem to go out of their way to support residents in a friendly but efficient manner and make visitors feel welcome to the home. She is treated as an individual and her specific needs are recognised and addressed. Our view is a lovely environment and staff work so hard to provide first-class care. The fees are not cheap but if you're lucky enough to have the money, it's worth every penny for the peace of mind knowing how good the care is. Thank you to everyone.

My aunt has been at Barchester Ouse View Care Home for just over three months. She always said she never wanted to go into a care home but when she came to look around, she wanted to stay. She is very happy there, she has company, a lovely room, plenty of activities to keep her occupied, good food and most of all, a host of friendly staff for whom nothing is too much trouble. Best of all, peace of mind for me as I know she is being well looked after.

My father-in-law came in for two weeks respite care whilst myself and my husband went on a much-needed holiday. The staff were all lovely and brilliant. My father-in-law loved his stay there and said all of the staff were so caring. His room was gorgeous. He loved the meals and also getting involved in the daily activities. It gave us great comfort to know he was in very safe hands so we could actually relax and enjoy our holiday. We would definitely recommend Barchester Ouse View Care Home to everyone we know. We are so thankful and grateful for taking great care of him.