Heanor Park Care Home

Ilkeston Road, Heanor DE75 7DT
Review Us
9.7 41 Reviews
  • Heanor Park Care Home, Heanor
Heanor Park is a 60-bed care home providing residential, D/deaf services, dementia care, independent living suites and respite care.

The purpose-built home is situated right in the community of Heanor on the edge of Heanor Memorial Park and has fantastic views of the woodland park and a large secluded garden to the rear of the property.

Resident wellbeing is Heanor Park's absolute focus and they work hard to ease every resident into their new home. Fortunately, they benefit from the enthusiastic support of a family-friendly atmosphere where nothing is ever too much for the residents. Everyone at Heanor Park Care Home is very sociable and enjoys a great sense of fun and togetherness.

Each of the small households has its own kitchen where independence is promoted within a friendly homely environment. The lounges and communal areas are where you’ll find residents joining in activities, mingling over cakes and coffee or perhaps even enjoying a pre-lunch aperitif. They also recognise that sometimes a bit of space is needed and the quiet rooms are always available for some relaxation or just catching up on the papers.

Heanor Park's bedrooms are generously sized, tastefully presented to a high standard and all have en suite walk-in showers. The premium and superior rooms have double beds and wall-mounted TVs and the ground floor rooms have their own garden terrace which can be personalised to suit.

The garden is the perfect spot to while away the summer months in the company of other residents. Residents will be encouraged to take part in the care home's garden activities and other exercises with the support of the team of activity staff.

They also take time to pamper residents in the care home's very own salon or spa which has a state-of-the-art jacuzzi bath or residents can relax and enjoy a film in the cinema room.
Show Heanor Park Care Home on the Map

Care Provided by Heanor Park Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1520 – £1995
  • Self-Funded Residential Dementia Care: £1640 – £1995
  • RESPITE Self-Funded Residential Care: £1520 – £1995
  • RESPITE Self-Funded Residential Dementia Care: £1640 – £1995

All fees include weekly hairdressing, activities and days out, bed linen, towels and toiletries, as well as 24 hour care. If you or your loved one are socially funded, please give us a call and we will be happy to talk you through the fees.

These prices are only a guideline, please contact Heanor Park Care Home to find out the exact price for your requirements.

Contact Heanor Park Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Heanor Park Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Keeley Morris (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019
  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Parking

  • Plenty of free on-site parking here at Heanor Park Care Home.

Heanor Park Care Home Reviews (41)

9.7

Heanor Park Care Home has a Review Score of 9.7 (9.683) out of 10, based on 14 reviews in the last 2 years.
Over all time Heanor Park Care Home has 41 reviews.

Overall Experience
  • 35
  • 5
  • 1
  • 0
  • 0
Date Published
  • 41
  • 1
  • 2
  • 14
  • 27
Reviewer Connection to Heanor Park Care Home
  • 23
  • 8
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from J P (Daughter of Resident) published on 26 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came in for respite after not being too well. The staff are excellent, always willing to help and do lots of different activities, crafts and pamper sessions for the residents.
The home is very clean and well kept with a very homely feel. You are always made to feel welcome.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.683)

Overview of Review Score

The Review Score of 9.7 (9.683) out of 10 for Heanor Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.858 for Heanor Park Care Home is calculated as follows: ( (148 Excellents x 5) + (9 Goods x 4) + (3 Satisfactorys x 3) + (2 Very Poors x 1) ) ÷ 162 Ratings = 4.858
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.825 Points relating to the number of positive Reviews for Heanor Park Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 = 3.825
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Oct 2021

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (5)

Meet the Team (2)

Emily

Emily Barlow

Job Title: Registered Manager Joined: 2025

I strive to deliver exceptional care that places utmost importance on our residents' independence, treating them as cherished family members, and ultimately knowing they are happy.

Phoebe

Phoebe Booth

Job Title: Care Home Enquiries Manager Joined: 2022

Hi, I’m Phoebe! I absolutely love having a good chat and getting to know the families and individuals that ring us. My goal is to make the process of finding the right home as easy and reassuring as possible.


This is something close to my heart — I’ve had two of my own family members stay within our group, so I truly understand how important it is to feel confident and comfortable in your choice.


If you call us during the week, chances are you’ll get me on the other end of the phone. I’m always happy to answer any questions you have — and if I don’t know the answer right away, I’ll make it my mission to find out for you. I’ll be here for you every step of the way, making sure you feel supported, listened to, and at ease.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heanor Park Care Home to verify any information. View our terms and conditions. Heanor Park Care Home has an Enhanced Service - more info.