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Dora Rose Care Home

1 Brocton Road, Milford, Stafford, Staffordshire ST17 0UH
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Dora Rose Care Home, Stafford
Dora Rose Care Home, Stafford
Dora Rose Care Home, Stafford

Situated in an area of outstanding natural beauty and set in its own beautifully landscaped grounds, Dora Rose has state-of-the-art facilities, delivering the highest level of care for its residents. This luxurious new home has been meticulously designed and will offer a new level of comfort and wellbeing.

Located some three miles from Stafford town centre, in the village of Milford, Dora Rose will occupy a special place in the Macc...  

Care Provided by Dora Rose Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,785 - £1,985£1,785 - £1,885
Residential Dementia Care£1,785 - £1,985£1,785 - £1,885
Nursing Care£1,925 - £2,125£1,925 - £2,025
Nursing Dementia Care£1,925 - £2,125£1,925 - £2,025

Contact Dora Rose Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Claire Hayward(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2026
  • Number of floors: 3

Room Information

  • Single Rooms (71)
  • Single Rooms with ensuite Wet Room (71)

Visiting

  • No time restrictions on the visiting hours but if possible please avoid lunch and dinner time to help ensure they can offer residents protected mealtimes.

Parking

  • There is ample parking on site, including disabled bays.

Dora Rose Care Home Reviews (76)

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9.3

Dora Rose Care Home has a Review Score of 9.3 (9.337) out of 10, based on 25 reviews in the last 2 years. Over all time Dora Rose Care Home has 76 reviews.

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Showing 76 reviews matching selected criteria
Review from Jennie B (Daughter of Resident) published on 25 February 2026 Submitted via Postal Card
Overall Experience

Our experience as a family has been outstanding. The level of care and peace of mind has been remarkable. Friendly and professional staff have made our experience easier to bear.

Reply from Claire Hayward, Manager at Dora Rose Care Home

Many thanks for your review, it is always a pleasure to see you all when you visit Dora Rose and we are happy that we can make this a positive experience

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Review from T B (Daughter of Resident) published on 20 February 2026 Submitted via Website
Overall Experience

My fsther had been quite ill in hospital before going to Dora Rose for 1 month of respite. He was very well cared for and this was obvious from both his appearance and overall demeanour. The staff were brilliant at with him, treating him at all times with patience, respect and kindness. I would highly recommend Dora Rose and the team at Milford.

Reply from Claire Hayward, Manager at Dora Rose Care Home

Many thanks for your comments Tara i will share your feedback wwith the staff, it was a pleasure having your dad to stay with us

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Review from W G (Brother of Resident) published on 20 February 2026 Submitted via Postal Card
Overall Experience

We are very satisfied. Beryl is very happy. The staff are very good. Beautiful reception, very welcoming.

Reply from Claire Hayward, Manager at Dora Rose Care Home

Many thanks for your review, this will be shared with the team and please let us know if there is anything further we can assist with

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Review from I B (Friend of Resident) published on 9 February 2026 Submitted via Postal Card
Overall Experience

Have experienced a really friendly atmosphere. My friend is protected and well cared for. Dora Rose is always warm, and the coffee machine is always very welcome!

Reply from Julie Reade, CSE at Dora Rose Care Home

Thank you for your comments. I will pass on all your comments to the team here at Dora Rose.

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Review from Helen D (Daughter of Resident) published on 9 February 2026 Submitted via Postal Card
Overall Experience

Dad arrived on Sunday 25/01/26. My sister and I came to set up his room, we were met by Claire, she was wonderful and kind - then I met Jan who was loving and funny. The rooms are 10/10 and the staff/catering staff second to none. Food - excellent. Facilities - excellent. The kindness of everyone is making Dad's stay worth every penny.

Reply from Julie Reade, CSE at Dora Rose Care Home

Thank you for your review. I will pass on your comments to the team here at Dora Rose.

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Review from L D (Friend of Resident) published on 30 January 2026 Submitted via Postal Card
Overall Experience

I have visited a resident several times over the xmas and New Year period. I have found the premises nicely decorated for the time of year. My resident seemed to be very happy here. With my wife, we attended the carol service. It was nice to see a fair amount of residents really enjoying the evening. The staff are very committed to their roles. It's a pleasure to see quality care.

Reply from Julie Reade, CSE at Dora Rose Care Home

Thank you so much for your comments. I will ensure your comments are passed on to the team at Dora Rose.

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Review from Simon W (Husband of Resident) published on 23 December 2025 Submitted via Postal Card
Overall Experience

My wife has resided at Dora Rose for one year now. Clare is living with Huntingtons disease and requires at times much patience and understanding. Its with all family members caring for loved ones in a nursing home environment it is essential to see evidence of that patience and understanding for loved ones, and so we are happy to see in many of you that very often you do not just do your job but go above and beyond.

Reply from Julie Reade, CSE at Dora Rose Care Home

Thank you for your review Simon. I will pass them on to all the care team involved in Claire's care. It is a pleasure to have stay here with us at Dora Rose.

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Review from S F (Friend of Resident) published on 19 December 2025 Submitted via Postal Card
Overall Experience

It is difficult to give a tick box answer. I have ticked satisfactory, but this is unfair to staff who are good and excellent. Others let them down. My experience has been good, but could be better. I understand there is a problem with a shortage of staff in all care homes at present, and allow for this when I should perhaps complain.

Reply from Julie Reade, CSE at Dora Rose Care Home

Thank you for your comments. We staff the home to comply with CQC requirements against the number of residents we have in the home at one time. In future if you have any further comments/concerns please speak to a member of the management team or myself.

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Review from G H (Brother of Resident) published on 16 December 2025 Submitted via Postal Card
Overall Experience

Resident complains of other residents wandering in and out of her room all the time. Contract states a lockable draws or cupboard should be available and isn't. Her TV remote is always not available to her and if it is we have to replace batteries and it goes. She complains that night staff do not answer her bell when requiring toilet in the night. The staff generally are helpful and any request is dealt with well.

Reply from Julie Reade, CSE at Dora Rose Care Home

Thank you for completing the review. I am sorry you have experienced these problems. I thought things would improve now that your sister has moved floors within the home. The rooms do have a lockable draws, keys need to be obtained for the nursing team or management. Any further issues can be discussed with myself or management.

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Review from S V (Daughter of Resident) published on 11 December 2025 Submitted via Postal Card
Overall Experience

Mum is receiving excellent care and I know that she is safe and content. The rooms and communal areas are well-designed and furnished. I am a little disappointed that some of Mum's nicer clothes have gone missing and also a pair of pearl earrings. Sometimes communication with Clare (manager) is slow and sometimes messages are not passed on. Otherwise, I am very pleased.

Reply from Claire Hayward, Manager at Dora Rose Care Home

Many thsnks for your feedback, your concerns rearding communication have been addressed with staff to ensure they are aware of your feedback.

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Review from A D (Daughter of Resident) published on 9 December 2025 Submitted via Postal Card
Overall Experience

Dora Rose is a lovely care home and the staff do really care for the residents. The atmosphere is very friendly and the home is always very clean and well-maintained. They arrange great entertainment for the residents, and the activities team are great. Mum really enjoys it. Everyone you meet at Dora Rose has a smile on their face.

Reply from Claire Hayward, Manager at Dora Rose Care Home

Many thanks for your review A and it is a pleasure to know that you and your mom are happy at Dora Rose

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Review from J S (Resident / Service User) published on 26 November 2025 Submitted via Postal Card
Overall Experience

It is my pleasure to say that my recent stay in the care of Dora Rose proved to be a pleasant and productive experience. I went for 2 weeks R&R after spending time in hospital after collapsing at home. The care provided was of the highest standard. The staff were exemplary in the service provided and the facilities available 1st class.

Reply from Julie Reade, CSE at Dora Rose Care Home

J it was lovely to meet you and for you to allow us take care of you during your recuperation.

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Review from L O (Daughter of Resident) published on 12 November 2025 Submitted via Website
Overall Experience
General change over last 12 months - recognised staffing issues - frequently new staff no badges no introductions to visitors so it's difficult to build any form of relationships.

General atmosphere of disinvestment. Sad to see this over the last couple of years

Reply from Julie Reade, CSE at Dora Rose Care Home

I'm sorry to hear you feel this way. We have appointed new staff to Dora Rose and they all have name badges issued, unfortunately sometimes their start date is prior to the badges arriving. Wearing their name badges is part of uniform policy and all staff are checked daily. We have a residents...  

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Review from W M (Wife of Resident) published on 16 October 2025 Submitted via Postal Card
Overall Experience

Everyone very friendly and helpful.

Reply from Julie Reade, CSE at Dora Rose Care Home

Thank you for your comments. I will pass on all comments to the team here at Dora Rose.

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Review from D M (Son of Resident) published on 8 October 2025 Submitted via Website
Overall Experience

The facilities and staff are excellent and the positive impact on my Mum since she entered Dora Rose has been great. She entered the home in early 2025 and is now happier, more alert and more engaging than she was before. This is a testament to the care that she is receiving.

Reply from Julie Reade, CSE at Dora Rose Care Home

Thank you for your kind words, I will these on to the care team. It is a pleasure to look after mum, our team try to give 110% all the time.

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Review from A P (Daughter of Resident) published on 29 September 2025 Submitted via Website
Overall Experience
There are times when the home is short-staffed. Whilst we can understand the reasons, it is disappointing.
Overall, the staff are kind & do their best with service users suffering with dementia.

Frustrating loss of several pairs of expensive glasses.

Reply from Julie Reade, CSE at Dora Rose Care Home

Thank you for your review. Regarding the missing glasses please can you bring this to the attention of our management team. Our staffing levels comply with the ratio required for our occupancy. Should you have any questions I am here 4 days a week.

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Review from K W (Daughter of Resident) published on 24 September 2025 Submitted via Website
Overall Experience

If id have written this 12 months ago it would have been a very different review sadly it has rapidly been getting worse and worse, there is a large turn over of staff therefore you have very little continuity in care, simple little things that would make the residents life easier are missed, communication is extremely poor and quite often not informed at all of meetings/events, a new app is currently being trialed but to very little success, the home is looking tired and in my relatives room a repair was made to a very poor standard, if this had been done in my own home i certainly wouldn't be paying the bill. The few original staff that remain are stretched thin but still manage to provide the best service possible for my mum. I would certainly advise a visit before deciding to use the home and where possible speak to those within the home and their relatives for an honest opinion.

Reply from Julie Reade, CSE at Dora Rose Care Home

Many thanks for your comments. At Dora Rose we have supported several staff to progress with their careers, which has meant we have recruited new staff in the positions available. Obviously this has taken time as at Dora Rose we aim to ensure the right staff are recruited safely to stop a high...  

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Review from L M (Granddaughter of Resident) published on 24 September 2025 Submitted via Postal Card
Overall Experience

Lovely place to come and visit Nan. Feels like home and not the feel of an old people's home.

Reply from Julie Reade, CSE at Dora Rose Care Home

Thank you for your feedback. We are pleased to hear that you are happy with the care that we are providing to your beloved nan.

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Review from M H (Daughter of Resident) published on 23 September 2025 Submitted via Website
Overall Experience

This "was" an amazing care home but it's sad to see how over the last 6+ months it's deteriorated not helped I'm sure by so many fabulous members of staff leaving. Communication with relatives is poor. Updates on family member is poor (not had anything for about 3 months now). Something is really not right here. Very sad. I worry for the residents.

Reply from Julie Reade, CSE at Dora Rose Care Home

Thank you for your comments. We can confirm that we have supported staff in their growth and development to move forward with their career choices into new roles that were not available at Dora Rose. All family members have been given access to the Altra platform, where all activities and...  

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Review from Michael M (Husband of Resident) published on 26 August 2025 Submitted via Postal Card
Overall Experience

My wife became a resident here in December 2024, having spent the previous 4 years in a resident home suffering with vascular dementia. She and I have both worked hard to keep this dreadful condition at bay and have been largely successful. My daily visits benefit us both enormously and my wife will be the first to say she is happy here, as am I. The staff cannot do enough for us and the home manager is quick to get involved if needed and is always available for advice. Dora Rose Care Home is a good place to be.

Reply from Claire Hayward, Manager at Dora Rose Care Home

Thank you for feedback we are please to hear that you are happy with the care that we are providing for your wife.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 March 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 05 Mar 2026

    We’re delighted to share that Macc Care has been recognised as one of the Top 20 Mid-Size Care Home Groups in the UK! This incredible achievement is a true testament...

  • 06 Jan 2026

    As the world is waking up to beautiful views, the pictures below are what our residents at Dora Rose ?? are awakening too. ??????? The home is cosy and warm,...

  • 05 Dec 2025

    Our bags for Brum have now been collected and taken to our head office for the mass distribution to those in need this Christmas ?? A massive thank you to...

Upcoming Events

There are no upcoming events for Dora Rose Care Home.

Awards / Recognitions (4)

  • 30 Jan 2026Recipient: MACC Care Ltd
  • 31 Jan 2024Recipient: MACC Care Ltd
  • 30 Jun 2021Recipient: MACC Care Ltd

Accreditations

There are no accreditations posted yet for Dora Rose Care Home.

Meet the Team (6)

Claire Hayward
Claire HaywardJob Title:Care Home ManagerJoined: 2024

I am proud to be the manager at Dora Rose Care Home.

Over the last 29 years, I have worked as a Registered Nurse in both the NHS and Health and Social Care. I have a background in adult nursing and Public Health. I have a passion for creating person-centred care within the care service.

Joseph Burns
Joseph BurnsJob Title:Client relations executiveJoined: 2026

I am the new Client Relations Executive at Dora Rose care home. I have over 5 years of experience in sales/marketing, and I am passionate about relationship building and making sure customers are happy.

I am local to Dora, living in Rugeley all my life!

In my spare time, you can usually find me on the golf course or attempting numerous DIY jobs.

Tammy Orme
Tammy OrmeJob Title:Head HousekeeperJoined: 2020
I have worked as a domestic assistant for 20+ years, with my last 5 years here at Dora Rose.

I have a passion for cleaning and being a member of a team.

In my spare time, I enjoy spending time with my family, my dogs and our vacations.

Jan Coker
Jan CokerJob Title:Activities Lead
I am a farmer's daughter and still like to farm when I have time.

I have two grown-up children, Harry and Georgia. I live locally in a small village called Bednall.

Emily Taylor
Emily TaylorJob Title:AdministratorJoined: 2025

I am local to the Staffordshire area. I spend my free time finding new places to go with my little boy, and in the summer, you will often find us at different beaches every weekend. At home, I enjoy baking cakes and spending my weekends watching my brothers play football.

I have worked in administration for the last 2 years; I joined Dora Rose this year. I am excited to work at Dora Rose and look forward to making memories with everyone here.

Emma Patel
Emma PatelJob Title:receptionistJoined: 2025

I live locally in Huntington with my husband, dog, and cats. I have 2 grown-up daughters and 1 beautiful grandson, who is my world.

I'm fairly new to Dora Rose Care Home, but I am loving it. It's so peaceful being right in the heart of Cannock Chase. The people are lovely.

I would say I like cooking, but my husband is a chef, so he does it all. I am a foodie.

I like watching movies with my husband, and love music of all kinds. My utmost love is Cornwall. We go there every year. One day I would like to move there.

I am proud to say that I have worked for West Midlands Ambulance Service for 7 years as a 999 Health Advisor, plus 2 years at NHS 111 Service, also as a Health Advisor. I have many years’ experience in Customer Service Roles.

Frequently Asked Questions about Dora Rose Care Home

What types of Care is Dora Rose Care Home registered for?

Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Dora Rose Care Home have?

There are 71 Single Rooms.

What are the Facilities & Services at Dora Rose Care Home?

Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Dora Rose Care Home to the centre of Stafford?

3.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dora Rose Care Home to verify any information. View our terms and conditions. Dora Rose Care Home has an Enhanced Service -more info.