






Situated in an area of outstanding natural beauty and set in its own beautifully landscaped grounds, Dora Rose has state-of-the-art facilities, delivering the highest level of care for its residents. This luxurious new home has been meticulously designed and will offer a new level of comfort and wellbeing.
Located some three miles from Stafford town centre, in the village of Milford, Dora Rose will occupy a special place in the Macc...
Care Provided by Dora Rose Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 71 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Dora Rose Care Home for full pricing details and T&Cs.
Contact Dora Rose Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- MACC Care Ltd
- Private Owned
Person in charge
- Claire Hayward(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2019
- Last Refurbishment: 2026
- Number of floors: 3
Room Information
- Single Rooms (71)
- Single Rooms with ensuite Wet Room (71)
Visiting
- No time restrictions on the visiting hours but if possible please avoid lunch and dinner time to help ensure they can offer residents protected mealtimes.
Parking
- There is ample parking on site, including disabled bays.
Dora Rose Care Home Reviews (76)
Dora Rose Care Home has a Review Score of 9.3 (9.337) out of 10, based on 25 reviews in the last 2 years.
Over all time Dora Rose Care Home has 76 reviews.
The care at Dora Rose is overall good. My nan seems comfortable and happy there. They put on good entertainment for the residents and provide different opportunities for families to get involved. My only concern is staffing at times and feel residents can be left to long unattended when they may need help. This isn't a problem with the current staff as they are all lovely but I do feel they need more staff for the money that is being paid by residents for their care.
It was quite a rocky start with poor management and staff management but this has improved.
Areas to improve still are communication around health and wellness on a more regular basis. Being provided more transparent feedback on changes in my father's state however regular it may be, does require improvement.
Greater assistance with understanding areas of how to gain government support. It feels as though this is skimmed over easily and not properly supported. The cost of this care home is by no means cheap and feels that there is no effort made to assist us with how to gain government support.
The facilities and resident entertainment are exceptional.
We appreciate funding options can be complex and confusing for families and we are always available to offer support and guidance when required.
I trust our conversation was helpful and provided you with a better...
I love volunteering at this care home and it is great to see that the care home has an amazing entertainment team which reaches out to every resident. My job involves listening to residents and they often talk about the exciting events that are on the activities schedule. The staff are friendly, hardworking and dedicated,
Thank you for your feedback and kind comments. We are happy you support the home in your voluntary position and thank you for your ongoing support.
From our point of view, the home is always spotlessly clean. Mum is eating well and her choices are always catered for. Drinks and snacks are always available. Mum is supported with all of her personal hygiene and care needs. Activities are planned and occur every day. Staff are so caring and lovely people as individuals. Grounds are beautifully maintained and the surroundings are delightful. We have never had a reason to complain. However, any concerns be it medical or personal to mum are addressed quickly and politely. Feedback to us is always timely. We are always made to feel very welcome.
Thank you very much for your review and your kind comments. We are pleased mum is happy and settled here.
Awful. Many staff members are great and do a good job, however management, senior staff and owners showed very little care and compassion which is unfortunate for the staff members that genuinely care.
Thank you for taking the time to leave a review. We are aware that you were in discussions with the home before your relative left in February 2022. Our apologies that you feel your concerns remain unresolved from conversations with the home and following our formal complaints procedure. We are...
My dad has been at Dora Rose Care home since May 2022. After spending a month in the hospital, he asked me to look for some respite for him. It was recommended that I visit Dora Rose and have a look around. My first correspondence was with a lovely receptionist who made me an appointment. She was so easy to talk to and very reassuring. I was shown around by a lovely male nurse, who answered all my questions and was very thorough. I just knew that Dora Rose was the place for my dad, and two weeks after his settling in, he asked if he could stay permanently. In nine months since he arrived his and my experience has been amazing. I cannot speak highly enough of Dora Rose from the management, admin, reception, maintenance, kitchen, laundry, cleaning, activities and care team they are all worth their weight in gold. Everyone goes above and beyond in all areas, which for me living two hours away means peace of mind. The care my dad is receiving is exceptional. Well done everyone.
Thank you for taking the time to leave such a thorough and heartfelt review. We are delighted to receive such positive feedback and that your dad is so happy and settled in our care.
Can't rate Dora Rose highly enough. My Mum moved here after receiving appalling care from another care home. The difference was apparent immediately. The home is stunning, just like a 5* hotel. It's always clean, smells fresh and you always receive a warm welcome from the reception staff. Mum requires a lot of care after being involved in an RTA, she has dementia and doesn't communicate verbally. The staff are incredible with her, she loves them all. They are caring and patient with her. There is always plenty going on, the activities team provide a very extensive list of tasks for the residents to get involved with. Also, there is a lot of events that family members can attend or share with their relative. There are regular family meetings, where concerns can be aired and are dealt with immediately. The Manager makes herself available whenever the need arises. She is approachable and; professional. I can't fault Dora on any aspect. It's where I would like to be myself if the need arose.
Thank you for your kind comments and feedback about the home. We are glad to hear you are happy with all aspects of your mum's care and daily living needs.
I reviewed and visited lots of care homes searching for a place that I felt my mum deserved. Nobody prepares you for this aspect of life and although you know it might happen one day it has been the most challenging and saddest time to come to terms with. From day one, everyone at Dora Rose from receptionist, nurses, cleaners through to Manager, they have all been so helpful and kind making time for the conversations that matter to you which could be about worries about funding or just by helping you feel you're not on your own. It's not just about finding a home, it's about finding a home that cares about what you feel and think. We didn't think my mum would settle but she has and this was because of the Dora Rose nurses that took the time to make that difference in my mum's day and that mattered so much to us all. Early days yet, but I think we made the right choice for my mum.
Thank you for your kind comments and for taking the time to leave us a review.
After having a spell in hospital mum needed 24-hour care, Dora Rose was recommended to us and she went there in November 2022 originally for respite care but after being there for a week or so it was obvious that she needed care full time. She started off in the chase suite (nursing) where she was looked after really well give or take a few hiccups along the way but with perseverance from us and the staff she started to improve and has just recently been moved up onto the Shugborough suite (residential) where she has continued to improve and is happy and settled. I cannot thank all the staff involved with mum's care enough. They go above and beyond to make sure her needs are met and nothing is too much trouble. I wouldn't want mum to be anywhere else. Thank you to you all.
Thank you for taking the time to leave us a review and for your kind comments.
The staff at Dora Rose are really kind, caring and friendly. It astonished me how quickly they learned my name. Recently mum was feeling a bit down, and amongst other things, she said she was a bit unhappy because for medical reasons she had to be on a soft diet. The activities officers cheered her up that afternoon with chat and cappuccino and the very next day the chef came to see her and asked her what her favourite foods were. This is typical of the attentiveness of the whole team. A week ago one of the carers came in on her day off and whilst there she popped in to show Mum her new puppy because mum loves dogs, and today the Receptionist promised to bring her dog in on her day off too! I am so grateful to all the staff at Dora Rose, you are so kind and caring, and bring a smile to Mum's face, thank you all so much for going above and beyond.
Thank you for taking the time to leave a review. We are so pleased that your experience has been a positive one and that your lovely mum is so happy in our care.
In our experience Dora Rose Care Home is an excellent facility, in fact, it is certainly home to our mum. The receptionists, care staff, nurses, and Activities Team (well done the team are amazing) are all helpful, kind, patient, committed, and happy to address questions, concerns, and queries. Our mum has improved whilst being at Dora Rose and tells us that she wouldn't want to be anywhere else. There are many activities, shows, quizzes, crafts, events, and films, all of which mum participates in, and we can join in, or go to mum's room, or another lounge, if we prefer. Mum enjoys the food, we love how the residents have proper, sit-down meals, at tables, with one another, it is more like a dining experience. Recently, the Activities Team did a Name That Tune quiz, on Shugborough, that brought the house down and always puts on great events for the residents, and mum loves that the vicar visits and gives services and communion, in the reception/lounge area. Two other members of staff in particular are angels.
Initially, he stayed in his room all the time, but over the months, he has started to take part in activities, especially music events. The staff have been wonderful in talking to him and encouraging him to take part in the life of Dora Rose. This has made such a positive difference to him, and he is a happier person.
At the beginning of December, he celebrated his 80th Birthday.
The activities staff arranged a small party for him to be able to celebrate with friends and family. The catering staff did an afternoon tea for us, and the chef made a wonderful birthday cake. Grateful thanks to everyone involved; it made a happy day even more special. Everyone had a lovely afternoon.
We are so lucky to have found Dora Rose; the staff, from reception to nursing staff (and others in between) are so kind and friendly to us all, and nothing is too much trouble if we need help or advice.
My husband is looked after extremely well. The staff are friendly and kind. Food has improved with the appointment of better catering staff and the activities team is outstanding. The family enjoy visiting as the reception is comfortable and welcoming. The reception staff are very helpful and kind.
My nan has been at Dora Rose for a few years now. Amazing staff, that are very friendly. The entertainment and care they provide for the residents is out of this world. It's almost a two-hour journey to come see my nan and I would not want her anywhere else. She is happy and settled here unlike anywhere she has been previously. Thanks for all you do for my nan.
The activities team have gone beyond what we hoped for, helping Dad to make new friends and try a diverse range of activities. He may not remember, for example, that he won at Bingo or painted a pumpkin, but thankfully, they put photos on the Dora Rose Facebook page so all the family can see how happy Dad is and ask him about it on our next visit and show him the photos to remind him.
All the team are extremely enthusiastic, kind, caring and respectful, and this provides an environment for residents to feel comfortable and not worry about why they are unable to live independently at home.
Team members treat all the residents like members of their own family; he is cared for and looked after extremely well.
My mother was a resident at Dora Rose Care Home from August 2020 until she sadly passed away in April this year. Throughout her stay I found the staff to be so professional, caring and loving to all of the residents. The purpose-built home resembles a luxury hotel with accommodation and facilities which are second to none. The daily activities are excellent and appropriate for the individual needs of residents. Having dined there, I found the food was plentiful, wonderfully prepared and served in a very professional manner. My overall opinion of Dora Rose is that it is truly excellent in every aspect. No one wants a relative to have to live in a care home but if someone has to I can't think of a better place. I would unreservedly recommend Dora Rose to anyone and have already told my relatives that if I ever need nursing care Dora Rose is where I want to go.
I attend the regular family meetings where there are always family members present who speak of the high standard of care their loved ones are receiving. Any concerns raised are taken seriously and I have seen how they have been acted on.
All staff have the best interests of the residents at heart, they are guided by the message that while Dora Rose is their place of work it is home to all of the residents and this shows through in their kind, caring and respectful manner.
The ingenious activities team are a real inspiration to both residents and their families - no matter how frail, all residents are invited to events - absolutely tremendous.
Sadly, my brother is no longer with us, but having now completed "the journey", I am greatly comforted that I chose Dora Rose for him. He received great care and freedom and we both received every consideration as his end drew near.
My friend is well looked after and the care seems to be of the highest standard.
When I visit, there is always someone willing to be helpful.
I have worked as a volunteer at the home as part of the activities team for the last six months. The home is now of an excellent standard with a manager who goes above and beyond for the staff which creates a fabulous atmosphere. Since starting, our activities team has expanded and we now have what I believe is the best activities team with an exceptional leader. The activities provide fun, variety and a daily program which is offered seven days a week. I love working with all the team at Dora Rose. Myself and the families always get the warmest of welcomes by all the reception team who are so professional and friendly. Well done Dora Rose!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 March 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 05 Mar 2026
We’re delighted to share that Macc Care has been recognised as one of the Top 20 Mid-Size Care Home Groups in the UK! This incredible achievement is a true testament...
- 06 Jan 2026
As the world is waking up to beautiful views, the pictures below are what our residents at Dora Rose ?? are awakening too. ??????? The home is cosy and warm,...
- 05 Dec 2025
Our bags for Brum have now been collected and taken to our head office for the mass distribution to those in need this Christmas ?? A massive thank you to...
There are no upcoming events for Dora Rose Care Home.
Awards / Recognitions (4)
- 30 Jan 2026Recipient: MACC Care Ltd
- 31 Jan 2024Recipient: MACC Care Ltd
- 30 Jun 2021Recipient: MACC Care Ltd
Accreditations
There are no accreditations posted yet for Dora Rose Care Home.
Meet the Team (6)

I am proud to be the manager at Dora Rose Care Home.
Over the last 29 years, I have worked as a Registered Nurse in both the NHS and Health and Social Care. I have a background in adult nursing and Public Health. I have a passion for creating person-centred care within the care service.

I am the new Client Relations Executive at Dora Rose care home. I have over 5 years of experience in sales/marketing, and I am passionate about relationship building and making sure customers are happy.
I am local to Dora, living in Rugeley all my life!
In my spare time, you can usually find me on the golf course or attempting numerous DIY jobs.

I have a passion for cleaning and being a member of a team.
In my spare time, I enjoy spending time with my family, my dogs and our vacations.

I have two grown-up children, Harry and Georgia. I live locally in a small village called Bednall.

I am local to the Staffordshire area. I spend my free time finding new places to go with my little boy, and in the summer, you will often find us at different beaches every weekend. At home, I enjoy baking cakes and spending my weekends watching my brothers play football.
I have worked in administration for the last 2 years; I joined Dora Rose this year. I am excited to work at Dora Rose and look forward to making memories with everyone here.

I live locally in Huntington with my husband, dog, and cats. I have 2 grown-up daughters and 1 beautiful grandson, who is my world.
I'm fairly new to Dora Rose Care Home, but I am loving it. It's so peaceful being right in the heart of Cannock Chase. The people are lovely.
I would say I like cooking, but my husband is a chef, so he does it all. I am a foodie.
I like watching movies with my husband, and love music of all kinds. My utmost love is Cornwall. We go there every year. One day I would like to move there.
I am proud to say that I have worked for West Midlands Ambulance Service for 7 years as a 999 Health Advisor, plus 2 years at NHS 111 Service, also as a Health Advisor. I have many years’ experience in Customer Service Roles.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dora Rose Care Home to verify any information. View our terms and conditions. Dora Rose Care Home has an Enhanced Service -more info.